RoadVitals

2014 Suzuki DL650A V-Strom Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 30, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 11, 2015

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2014 Suzuki DL650A V-Strom. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Electrical
Filed Mar 30, 2017

TL* THE CONTACT OWNS A 2013 (N/A) SUZUKI DL650A V-STROM. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V878000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10969511
Incident
Jan 6, 2017
SteeringSuspension
Filed May 11, 2015

THE BIKE HAS A SEVERE FRONT END VIBRATION AND SHAKE ON DECELERATION BETWEEN 45-35 MPH. THE VIBRATION STARTS OUT MILD AND ESCALATES TO THE POINT THAT YOU CAN LOOSE CONTROL OF THE BIKE UNLESS YOU ACCELERATE ABOVE 45 MPH, OR QUICKLY BRAKE AND SIGNIFICANTLY REDUCE YOUR SPEED. THE PROBLEM IS YOU ARE NOT ALWAYS IN A SAFE POSITION ON THE ROAD AND IN TRAFFIC TO KEEP THE BIKE OUTSIDE OF THE DANGEROUS RANGE. AS A RESULT, I FEEL THE VEHICLE IS UNSAFE TO OPERATE. IF YOU ARE CONSCIOUSLY AWARE OF THE RANGE OF SPEED IN WHICH IT OCCURS, YOU CAN TRY TO AVOID THE SPEED, OR COMPENSATE BY HOLDING THE HANDLEBARS TIGHT UNTIL THE VEHICLE DROPS BELOW 35 MPH. ONCE BELOW 35 MPH, THE SHAKING SUBSIDES. AFTER TWO ATTEMPTS BY THE DEALERSHIP TO RESOLVE THE PROBLEM UNSUCCESSFULLY BY PERFORMING VARIOUS ADJUSTMENTS ON THE SUSPENSION, FORKS, AND FRONT WHEEL, THEY INFORMED ME THAT THIS ISSUE IS A KNOWN DOCUMENTED PROBLEM ON THIS PARTICULAR BIKE. THERE IS AN INTERNAL SERVICE BULLETIN IDENTIFIED AS "CHASSIS - STEERING HEAD OSCILLATION" FOR WHICH THERE IS NO FIX. I RECEIVED A COPY OF THIS DOCUMENT FOR MY RECORDS. THE DEALERSHIP SAID THERE WAS NOTHING MORE THEY COULD DO AND SAID I HAD TO DEAL WITH THE PARENT COMPANY. I OPENED A CASE WITH THE MANUFACTURER. I ASKED THEM TO TRY AND ATTEMPT TO RESOLVE THE SITUATION AGAIN THROUGH THEIR DEALER NETWORK, OR BUY THE VEHICLE BACK. THE STATED THEY WOULD NOT DO ANYTHING FURTHER, EVEN AFTER I ADVISED THEM I WOULD NOT RIDE THE BIKE AGAIN. IF THIS IS A KNOWN HANDLING ISSUE THAT EFFECTS THE SAFE OPERATION OF THIS PARTICULAR MODEL, THE COMPANY SHOULD BE OBLIGATED TO DISCLOSE THIS AT THE TIME OF SALE. I DO NOT FEEL I SHOULD HAVE TO SELL THE BRAND NEW BIKE AT A SIGNIFICANT LOSS. AGAIN, THIS ISSUE EFFECTS THE SAFE HANDLING OF THE BIKE, AND SHOULD NOT BE RIDDEN WITH THIS EXISTING CONDITION.

NHTSA ID
10715815
Incident
Mar 28, 2015
Mileage
1,100 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .