RoadVitals

2004 Suzuki Grand Vitara

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 27, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 5, 2005
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
1 injuries, 0 deaths reported

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2004 Suzuki Grand Vitara, most frequently naming the driver assistance, electrical and body & structure categories. 2 safety recalls have been issued covering this model year; and 10 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance330.0%
  • Electrical220.0%
  • Body & structure110.0%
  • Brakes110.0%
  • Airbags110.0%
  • Other / unspecified110.0%
  • Powertrain (other)110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
05V452000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

Oct 5, 2005
801 units potentially affected
The defect: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 16-INCH WHEELS, THE FRONT BRAKE DISCS MAY BREAK UNDER SEVERE DRIVING CONDITIONS. THE BREAKAGE CAN OCCUR IN CONDITIONS WHERE THE VEHICLE IS DRIVEN ON A REGULAR BASIS ON EXTREMELY STEEP PAVED DOWN-SLOPES WHILE CONTINUOUSLY APPLYING THE BRAKES.
The risk: THE FRONT BRAKES MAY BECOME INOPERATIVE AND THE VEHICLE MAY PULL TO ONE SIDE. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.
The remedy: DEALERS WILL REPLACE THE FRONT BRAKE DISCS ON THESE VEHICLES. THE RECALL BEGAN ON NOVEMBER 10, 2005. THESE VEHICLES ARE LOCATED ON ST. THOMAS ISLAND (VIRGIN ISLANDS). OWNERS MAY CONTACT SUZUKI DEL CARIBE AT 787-622-0600.
AMERICAN SUZUKI MOTOR CORP.Manufacturer number 99-HQView on NHTSA.gov
03V512000

VEHICLE SPEED CONTROL:CABLES

Dec 5, 2003
196,876 units potentially affected
The defect: ON CERTAIN SPORT UTILITY VEHICLES, THE ACCELERATOR CABLE CASING CAP THAT IS ATTACHED TO THE VEHICLE FIREWALL CAN CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE AND INSUFFICIENT LONG-TERM DURABILITY OF THE PLASTIC CASING CAP. IF THE CASING CAP BECOMES CRACKED, MOVEMENT OF THE INNER ACCELERATOR CABLE THROUGH THE CAP CAN CAUSE THE INNER ACCELERATOR CABLE TO BECOME FRAYED.
The risk: IF THE INNER ACCELERATOR CABLE BECOMES FRAYED, IT CAN STICK DURING VEHICLE OPERATION. IN THE CASE WHERE AN ACCELERATOR CABLE STICKS, THE DRIVER COULD HAVE DIFFICULTY CONTROLLING VEHICLE SPEED, WHICH COULD RESULT IN A CRASH.
The remedy: DEALERS WILL REPLACE THE ACCELERATOR CABLE, WHICH INCLUDES THE PLASTIC CASING CAP. OWNER NOTIFICATION BEGAN ON JANUARY 5, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
AMERICAN SUZUKI MOTOR CORP.Manufacturer number EMView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Feb 27, 2017

I WAS PARKED IN PARKING LOT OF USPS READY TO LEAVE. I HAD GOTTEN THERE ABOUT 20 MINS BEFORE. CAR GAVE ME NO INDICATION OF ANY MALFUNCTION ON WAY THERE. I TURNED CAR ON AND SHIFTED TO REVERSE;LET GO OF EMERGENCY BREAK WHEN CAR JOLTED IN REVERSE ACROSS TO OTHER SIDE OF PARKING . IT JUMPED THE CEMENT MOLDING ON FLOOR BANGED AGAINST IRON RAILING KNOCKING IT DOWN. AS SOON AS I FELT THE JOLT I PULLED BACK ON THE EMERGENCY BREAK AND NOTHING HAPPENED. LUCKILY NO ONE WAS HURT. I SAW THAT THERE WAS A RECALL ON THIS VEHICLE BUT I AM NOT THE ORIGINAL OWNER. DO I HAVE ANY RIGHTS ON THIS MATTER?

NHTSA ID
10957304
Incident
Feb 23, 2017
Mileage
180,810 mi
Electrical
Filed Dec 12, 2015

THE VEHICLE WOULD RANDOMLY PERFORMING IN VERY ODD MANNERS SUCH AS STALLING WHILE DRIVING DOWN THE HIGHWAY, ELECTRICAL SYSTEMS (LIGHTS, STEREO, ETC) TURNING OFF AND ON RANDOMLY, REDUCING SPEED IGNORING ACCELERATOR POSITION AS WELL AS MANY OTHERS. SEVERAL VISITS TO DIFFERENT MECHANICS FOUND NO ISSUES WITH THE VEHICLE. WHILE SITTING ON THE SIDE OF THE ROAD AT ONE POINT WAITING FOR A TOW TRUCK I NOTICED THAT THE PASSENGER FLOOR WAS SOAKING WET AND WE HAD NOT HAD RAIN FOR MANY DAYS. AFTER DOING MY OWN INVESTIGATING I FOUND THAT THE DRAIN PAN FOR THE A/C CONDENSER IS LOCATED INSIDE THE CAR BEHIND THE STEREO JUST TO THE LEFT OF THE GLOVE BOX. THE DRAIN PAN HAS A HOSE THAT ROUTES THROUGH THE FIREWALL AND DRAINS ONTO THE GROUND FROM UNDER THE HOOD. THIS DRAIN HOSE BECAME CLOGGED AND AS A RESULT ALL OF THE WATER FROM THE A/C CONDENSATION WAS OVERFLOWING AND DRAINING DIRECTLY ONTO THE ECU AND THEN ONTO THE PASSENGER FLOOR. THIS WATER WAS CAUSING THE ECU TO MISBEHAVE WHICH WAS CREATING A DANGEROUS SITUATION BUT BY TIME THE VEHICLE WAS TAKEN TO A MECHANIC THE WATER HAD DRIED AND THE CAR WAS BEHAVING PROPERLY. ONCE THE DRAIN HOSE WAS CLEARED THERE WERE NO FURTHER PROBLEMS. AFTER CHECKING ON SOME SUZUKI FORUMS I FOUND A COUPLE OTHERS THAT HAD THE SAME SITUATION ARISE. IT'S A FIX THAT TAKES LESS THAN A HALF HOUR AND REQUIRES NO PARTS BUT NOT ONE THAT MECHANICS KNOW ABOUT AND CREATES A DANGEROUS SITUATION WITH THE COMPUTER ACTING UNPREDICTABLY AND FREQUENTLY CAUSING THE CAR TO STALL IN THE MIDDLE OF THE ROADWAY.

NHTSA ID
10809846
Incident
Jun 12, 2014
Mileage
170,000 mi
Other / unspecified
Filed Sep 8, 2009

TL*THE CONTACT OWNS A 2004 SUZUKI GRAND VITARA. THE CONTACT NOTICED THAT HIS VEHICLE WAS MISSING A LUG NUT ON THE RIGHT REAR TIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND INSPECTED WHERE IT WAS DETERMINED THAT THE LUG NUT SHEERED OFF OF BOLT AND THE VEHICLE WAS REPAIRED AT NO COST. ONE YEAR LATER THE CONTACT NOTICED THAT THE LEFT REAR TIRE LUG NUT SHEERED OFF OF THE TIRE; HOWEVER, A LOCAL MECHANIC STATED THAT THE LUG NUT HAD NOT SHEERED OFF OF THE BOLT AND BILLED THE CONTACT $60.00 TO REPAIR THE TIRE . THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 29,594.

NHTSA ID
10283299
Incident
Sep 11, 2008
Mileage
23,000 mi
Body & structureElectricalPowertrain (other)
Filed Nov 7, 2007

2004 SUZUKI GRAND VITARA WITH REPLACEMENT OF MULTIPLE SAFETY CONCERNS. CONSUMER STATES THAT A SEAL ON THE TRANSMISSION HAS BEEN REPLACED 3 TIMES, THE SHIFT CABLES AND NUMEROUS SEALS. SHE STATED THEY FINALLY HAD TO PUT IN A BRAND NEW TRANSMISSION. *KB AFTER THE TRANSMISSION WAS REPLACED, THE CONSUMER BEGAN HEARING A ROAR FROM THE TRANSMISSION AFTER REACHING 50 MPH. THE DEALER REPLACED ANOTHER SHIFT CABLE. A COUPLE OF WEEKS LATER, THE CHECK ENGINE LIGHT ILLUMINATED,THE AC COMPRESSOR WOULD COME ON EVERY FEW SECONDS AND THE VEHICLE JUST STOPPED ON THE HIGHWAY. THERE WAS A HORRIBLE WHISTLING SOUND COMING FROM THE WINDSHIELD. THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP 12-15 TIMES FOR THE SAME PROBLEM. *JB

NHTSA ID
10208365
Incident
Nov 1, 2007
Driver assistance
Filed Apr 9, 2007

MY 2004 SUZUKI GRAND VITARA HAS A PROBLEM WITH THE ACCELERATOR GETTING STUCK DOWN. IT HAS HAPPENED TWICE THIS YEAR (07). I WAS LUCKY BOTH TIMES AS IT HAPPENED BEFORE I HAD GOTTEN ONTO THE HIGHWAY. AND NO ONE WAS HURT EITHER TIME.I LOOKED UP SUZUKI RECALLS ONLINE AND FOUND A RECALL FOR MY MAKE AND MODEL. HOWEVER, WHEN I CALLED SUZUKI AND A LOCAL SUZUKI DEALER, I WAS TOLD MY VIN WAS NOT ON THEIR RECALL LISTS. THIS IS A VERY DANGEROUS PROBLEM AND SHOULD BE ADDRESSED BY THE MANUFACTURER. I WONDER HOW MANY PEOPLE MAY HAVE DIED SINCE 2004 FROM ACCIDENTS CAUSED BY THEIR ACCELERATOR STICKING? HOW MANY DEATHS OR PERMANENT INJURIES WILL IT TAKE TO CONVINCE SUZUKI THAT THIS PROBLEM IS FAR MORE WIDESPREAD THAN THEY THOUGHT???

NHTSA ID
10187370
Incident
Feb 1, 2007
Mileage
48,000 mi
Brakes
Filed Jun 15, 2005
Crash reported

DT: CONSUMER NOTICED A PROBLEM WITH BRAKES AT ABOUT 6,000 MILES. THE EMERGENCY BRAKE LIGHT CAME ON. DEALER WOULD NOT FIX THEM UNDER WARRANTY. DEALER SAID THAT BRAKES WENT FROM TEN MILLIMETERS TO FOUR MILLIMETERS. ACCUSED CONSUMER OF RIDING BRAKES. CONSUMER SAID SHE DIDN'T RIDE THE BRAKES. SHE GOT VEHICLE WITH 325 MILES ON IT, AND VEHICLE DID NOT SEEM TO ACCELERATE AT THE RATE IT SHOULD. CONSUMER BELIEVED BRAKES WERE SOMEHOW ENGAGED AND HOLD IT BACK. C VEHICLE WAS INVOLVED IN AN ACCIDENT ON DEC. 6, 2004. THIS HURT THE WARRANTY. BROOME CADILAC IN MISSOURI STATED THAT THE ACCIDENT HAD NOTHING TO DO WITH THE BRAKE PROBLEM.*AK

NHTSA ID
10125380
Incident
Apr 15, 2005
Mileage
6,000 mi
Airbags
Filed Jan 5, 2005
1 injury reported

VEHICLE LOST POWER COMPLETELY UNCONTROLLABLE WHILE DRIVING, FRONTAL COLLISION NO AIR BAG DEPLOYED. *BF THE VEHICLE HAD COME IN CONTACT WITH A TREE. THIS WAS A RECURRENT PROBLEM. *SC

NHTSA ID
10109550
Incident
Jan 1, 2005
Driver assistance
Filed Apr 20, 2004
Crash reported

WHILE PULLING INTO THE DRIVEWAY DRIVER DEPRESSED THE BRAKE PEDAL AND VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE RESIDENCE. IN JANUARY 2004 VEHICLE WAS REPAIRED UNDER A RECALL FOR THE THROTTLE CABLE. *AK *NM

NHTSA ID
10064603
Incident
Mar 19, 2004
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SUZ_016008

STRUCTURE; SUSPENSION

Reminder of the importance to conduct safety inspections for rust damage to suspension and related parts that could be caused by road salt or other chemicals applied to the roadway.

N-Q-G-045

EQUIPMENT; SUSPENSION

This Service Bulletin was sent by Suzuki Motor Corporation to its authorized Suzuki automobile distributors in the U.S., explaining the importance of proper inspection and maintenance of suspension lower arm ball joints to prevent the ball stud from becoming separated from the suspension lower arm.

0304214

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

SERVICE MANUAL UPDATE ON THE FRONT BRAKE CALIPER SERVICE PROCEDURE. *TT

1410285R

ENGINE AND ENGINE COOLING:ENGINE

MODIFICATION OF MAIN BEARING OIL CLEARANCE AND THE BEARING SELECTION PROCEDURE. *TT

1511075

ENGINE AND ENGINE COOLING

ECM REPROGRAMMING FOR POOR COLD START. *TT

0212144R

ELECTRICAL SYSTEM

AIRBAG LIGHT ON AND CLOCK/TEMP DISPLAY FLASHES. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Suzuki Grand Vitara by model year
YearComplaintsRecallsInvestigationsIssue Index
2013420—
2012132057.5
2011114152.4
2010205146.0
2009144144.6
2008422152.9
2007583149.1
20061616158.0
2005110—
2004Viewing820—
2003294046.8
2002474055.1
2001386056.4
2000855052.6
19991085054.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.