RoadVitals

2010 Suzuki Grand Vitara

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Dec 28, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Mar 7, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 20 NHTSA owner-reported complaints for the 2010 Suzuki Grand Vitara, most frequently naming the airbags, electrical and exterior lighting categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 13 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1033.3%
  • Electrical620.0%
  • Exterior lighting516.7%
  • Powertrain (other)310.0%
  • Engine26.7%
  • Driver assistance26.7%
  • Interior & seats26.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEATS

Mar 7, 2019
31,302 units potentially affected
The defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2010-2013 Kizashi and 2006-2013 Grand Vitara vehicles. The front passenger leather seat may shrink due to high humidity and high temperature. As a result, the occupant classification system (OCS) sensor mat may not accurately detect if an adult or child is occupying the seat.
The risk: In the event of a crash necessitating airbag deployment, an incorrect classification may result in the passenger frontal air bag deploying even if there is a child in the front passenger seat, increasing their risk of injury.
The remedy: Suzuki will notify owners, and dealers will replace the seat bottom cushion, free of charge. Interim owner notification letters were mailed on May 3, 2019. All second letters notifying owners of the remedy were mailed by April 10, 2020. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's numbers for this recall are 4011 and 4012.
Suzuki Motor of America, Inc.Manufacturer number 4011, 4012View on NHTSA.gov

POWER TRAIN:MANUAL TRANSMISSION

Feb 9, 2017
791 units potentially affected
The defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2009-2013 Grand Vitara vehicles equipped with a manual transmission. The gear shift rear shaft on these vehicles may break, preventing the gears from being able to be changed.
The risk: If the transmission cannot be shifted, it can increase the risk of a crash.
The remedy: Suzuki will notify owners, and dealers will replace the gear shift rear shaft, free of charge. The recall began March 2017. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is VZ.
Suzuki Motor of America, Inc.Manufacturer number VZView on NHTSA.gov

AIR BAGS

Sep 6, 2013
189,901 units potentially affected
The defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2006-2011 Grand Vitara and 2007-2011 SX4 vehicles. In the affected vehicles, over time, the OCS sensor mat installed in the front passenger seat may fail due to repeated flexing of the mat from use of the seat. As a result, during a crash necessitating deployment, the air bag will deploy regardless of whether the front seat occupant is an adult or a child.
The risk: Air bag deployment with a child in the front passenger side seat increases the risk of injury to that child.
The remedy: Suzuki will notify owners and dealers will replace the front passenger seat cushion assembly (which includes the OCS sensor mat) free of charge. Sufficient quantities of parts are not currently available to fix all of the affected vehicles. Owners will be notified of the recall in October 2013 and will receive a second notification when parts are available to have their vehicle repaired. The recall began on May 23, 2014. Owners may contact Suzuki at 1-800-934-0934. Suzuki's recall campaign number is VD.
Suzuki Motor of America, Inc.Manufacturer number VDView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE13021ClosedPreliminary Evaluation

Occupant Classification System Failure

Opened Jun 14, 2013
Closed Sep 30, 2013

Suzuki Motor of America is conducting a safety recall to remedy the occupant classification system's (OCS) sensor mats in approximately 193,936 model year 2006-2011 Suzuki Grand Vitara and 2007-2011 Suzuki SX4 vehicles (see NHTSA recall 13V-405 for more details).The sensor mat installed in the front passenger seat can develop an electrical circuit disconnection as a result of repeated flexing of the seat from use of the seat.According to Suzuki, when the failure occurs, the OCS system, by design, will not suppress the frontal passenger air bag for a seated child or small-stature adult.A deploying passenger air bag can cause serious injury to such an occupant.The recall population excludes those vehicles that previously had proper remedies under the special coverage campaign for this issue (~11,600) that began in July 2012.The recall remedy will be to install a new front passenger seat cushion assembly that includes an improved OCS sensor mat and an OCS control module with updated algorithms designed to properly identify the type/size of the seated occupant.Consequently, this recall action will address various OCS related problems, including a programming error (associated with diagnostic trouble code B1318) related to detecting a change or shifting in load on the front passenger seat in the model year 2009 Grand Vitara and SX4 vehicles.This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10178750, 10185778, 10200217, 10200123, 10206368, 10217021, 10250561, 10254251, 10263756, 10283309, 10285166, 10294320, 10316125, 10323718, 10324530, 10326910, 10332645, 10347204, 10348957, 10349038, 10350237, 10353604, 10354901, 10355400, 10364190, 10367631, 10369777, 10371056, 10373558, 10375165, 10375789, 10376071, 10376621, 10378154, 10380794, 10382860, 10392447, 10392434, 10392599, 10393975, 10395430, 10395602, 10395821, 10395983, 10398172, 10400092, 10400035, 10401106, 10401424, 10404772, 10405359, 10406459, 10407500, 10409412, 10409993, 10413235, 10418162, 10419237, 10419578, 10425035, 10425212, 10426703, 10434905, 10435090, 10435091, 10437600, 10437892, 10437994, 10438100, 10438501, 10438613, 10439357, 10439979, 10440088, 10442968, 10442759, 10442883, 10443173, 10443592, 10443594, 10444434, 10445034, 10445447, 10446215, 10446580, 10447689, 10448161, 10448446, 10448499, 10448554, 10449238, 10450746, 10451260, 10452961, 10453168, 10453403, 10453376, 10454445, 10454978, 10455231, 10455529, 10456043, 10456367, 10456407, 10459063, 10460417, 10460510, 10462016, 10463337, 10464941, 10464693, 10467988, 10468641, 10479583, 10479929, 10481120, 10484053, 10484863, 10486369, 10486729, 10487379, 10491755, 10499622, 10506034, 10508282, 10511057, 10511439, 10512962, 10521656, 10521779, 10523512, 10523931, 10524266, 10526435, 10533196, 10535513, 10537314, 10537619, 10543672, 10544287.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVELed to recall 13V405000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Dec 28, 2020

THE VEHICLE IS CONFRONTING PROBLEMS WITH THE AIR BAGS SECURITY SYSTEMS IN MOTION. WE UNDERSTAND THAT THIS IS AN EXTREMELY DANGEROUS CIRCUMSTANCE, WHICH DESERVES A DETAILED INVESTIGATION.. DUE TO THE INFORMATION WE HAVE RECEIVED, THIS VEHICLE HAS BEEN THE SUBJECT OF INVESTIGATIONS THAT HAVE NOT BEEN NOTIFIED TO US. RECALLS MAY HAVE BEEN ORDERED.

NHTSA ID
11385223
Incident
Oct 15, 2020
Mileage
22,064 mi
Electrical
Filed Aug 6, 2020

THE GPS WAS RECALLED ON THE NAVI SYSTEM. I HAVE A 765 NAVI SYSTEM AND HAVE NOT RECEIVED THE RECALL. I DO NOT KNOW WHO TO CONTACT. THE GPS GOT SO HOT THAT IT STOPPED WORKING AND HAD TO TAKE IT OUT OF THE VEHICLE.

NHTSA ID
11343709
Incident
Jan 5, 2020
Mileage
42,000 mi
Airbags
Filed Mar 11, 2020

WHEN I BUY THE CAR IN BETWEEN 2 WEEK AGO IT HACE THE AIRBAG TURN ON AND THE PASS TOO WHEN I ASK A MECHANIC WHO SPEACILIZED IN SUZUKI HE SAID THAT IT NEED TO GO TO A DESLER OF SUZUKI BECAUSE THE PROBLEM IS FROM FABRIC AND THE CAR NEVER WAS IN A ACCIDENT

NHTSA ID
11317463
Incident
Mar 4, 2020
AirbagsDriver assistancePowertrain (other)
Filed Feb 6, 2020

MY MOST RECENT INCONVENIENCE WITH MY SUZUKI RECALL TENSIONER WAS ON 2/5/2020, I WAS DRIVING ON A BUSY HIGHWAY IN THE RAIN WHEN MY VEHICLE'S BELT TENSIONER AND DRIVE BELT CAME OFF OF THE RECALL TENSION ADJUSTER PULLEY. I COULD NOT TURN MY VEHICLE, THE ALTERNATOR LIGHT WAS ON, AND ENGINE LIGHT WAS ON. I HAVE BEEN TRYING TO GET ALL OF MY RECALL PARTS FOR MY SUZUKI GRAND VITARA REPAIRED SINCE MAY 2019. ROYAL NISSAN BATON ROUGE, IS THE COMPANY RESPONSIBLE FOR REPAIRING SUZUKI'S RECALLS, BUT THEY HAVE FAILED TO HONOR ITS WARRANTY POLICY CAUSING ME TO SPEND OVER $500 IN REPAIRS THAT SHOULD HAVE BEEN REPAIRED. THE BELT HAS SLIPPED ON THREE SEPARATE OCCASIONS , I HAD NO OTHER CHOICE BUT TO PAY FOR A NEW BELT TENSIONER BECAUSE MY LIFE WAS AT RISK. THE COMPANY HELD RESPONSIBLE FOR OUT OF POCKET EXPENSES AND RECALL PARTS THAT ARE STILL INCOMPLETE IS ROYAL NISSAN BATON ROUGE, I SPOKE WITH A REPRESENTATIVE BY THE NAME OF NATHAN.

NHTSA ID
11307570
Incident
Feb 5, 2020
Mileage
139,356 mi
Exterior lighting
Filed Jun 3, 2019

THE HEAD LIGHTS KEEP GOING OUT EVERY SIX MONTHS. I KEEP REPLACING, BUT THEN THE GO OUT AGAIN.

NHTSA ID
11217646
Incident
Dec 26, 2016
Mileage
35,000 mi
AirbagsInterior & seatsExterior lighting
Filed Apr 6, 2019

PROBLEMAS CON EL A CIENTO DEL CONDUCTOR Y LA BOLSA DE AIRE

NHTSA ID
11194317
Incident
Oct 22, 2015
EnginePowertrain (other)
Filed Feb 28, 2019

TAKATA RECALL WHILE I WAS DRIVING THE CAR ON THE HIGHWAY SUDDENLY STARTS OVERHEATING WITHOUT ANY WARNING AND IT HAS HAPPENED ONCE A YEAR WITHIN THE LAST TWO YEARS.

NHTSA ID
11183278
Incident
Feb 15, 2019
Mileage
100,000 mi
Airbags
Filed Feb 19, 2019

TKE AIR BAGA LIGHT ON INCLUDIND PASS LIGHT

NHTSA ID
11181110
Incident
Jan 10, 2019

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SUZ_016008

STRUCTURE; SUSPENSION

Reminder of the importance to conduct safety inspections for rust damage to suspension and related parts that could be caused by road salt or other chemicals applied to the roadway.

SI-26R

ENGINE AND ENGINE COOLING

Service update of cylinder block warranty extension (revision of original notice). Note that actual model name is "Suzuki Kizashi", NHTSA model name reference is misspelled "Suzuki Kazashi".

ZF Owner Letter

ENGINE AND ENGINE COOLING

This letter was sent to owners of vehicles included in a warranty extension campaign for a possible cracked cylinder block. The letter provides owners with additional details concerning what is covered.

SI-26R

ENGINE AND ENGINE COOLING

This communication is a revised Service Bulletin concerning an extended warranty for a possible cracked cylinder block. The Service Bulletin was expanded to provide additional details about what is covered under the extended warranty. A revised draft notification letter to be sent to owners is attached to the Service Bulletin.

ZF-1

ENGINE AND ENGINE COOLING

This letter was sent to owners of 2009 Grand Vitara and certain 2010 Grand Vitara and Kizashi vehicles, informing them about a warranty period extension to 20 years (unlimited mileage). The warranty extension relates to cracks that may occur at specific locations of the cylinder block which may result in coolant loss and engine overheating.

SI-26R

ENGINE AND ENGINE COOLING

This Service Bulletin informs Suzuki Service Providers in the mainland U.S. about a customer-satisfaction warranty period extension to 20 years (unlimited mileage) for 2009 Grand Vitara and certain 2010 Grand Vitara and Kizashi vehicles. Cracks may occur at specific locations of the cylinder block which may result in coolant loss and engine overheating. Also included is a letter to be sent to the owners of affected vehicles, informing them of the warranty extension.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Suzuki Grand Vitara by model year
YearComplaintsRecallsInvestigationsIssue Index
2013420
2012132057.5
2011114152.4
2010Viewing205146.0
2009144144.6
2008422152.9
2007583149.1
20061616158.0
2005110
2004820
2003294046.8
2002474055.1
2001386056.4
2000855052.6
19991085054.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.