RoadVitals

2004 Suzuki Verona

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
155
Latest Dec 5, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jun 24, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
8
5 injuries, 0 deaths reported

Overview

Our database contains 155 NHTSA owner-reported complaints for the 2004 Suzuki Verona, most frequently naming the engine, fuel system and electrical categories. 5 safety recalls have been issued covering this model year; and 27 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Jun 24, 2014
25,899 units potentially affected
The defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2004-2006 Verona vehicles manufactured June 2003 to October 2005. In the affected vehicles, there may be heat generated within the DRL module located in the instrument panel, which could melt the DRL module.
The risk: If the DRL module melts due to the heat generation, it could cause a vehicle fire.
The remedy: Suzuki will notify owners, and dealers will replace the DRL module in the instrument panel, free of charge. The recall began on November 5, 2014. Owners can contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is XC.
Suzuki Motor of America, Inc.Manufacturer number XCView on NHTSA.gov

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Jan 28, 2005
37,796 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, THE BRAKE LIGHT SWITCH MAY BECOME MISADJUSTED IF AN UPWARD/REARWARD FORCE IS APPLIED TO THE BRAKE PEDAL. IF THIS SHOULD OCCUR, THE BRAKE LIGHT SWITCH WILL NOT FUNCTION PROPERLY, CAUSING THE BRAKE LIGHTS, INCLUDING THE HIGH MOUNTED STOP LAMP, TO REMAIN ILLUMINATED CONTINUOUSLY WITHOUT BRAKE PEDAL APPLICATION, WITH THE IGNITION SWITCH IN THE ON OR OFF POSITION.
The risk: IF THE BRAKE LIGHTS REMAIN ON CONTINUOUSLY WHILE DRIVING,A FOLLOWING DRIVER MAY NOT KNOW WHEN YOUR BRAKES HAVE BEEN APPLIED, AND A REAR-END CRASH COULD OCCUR WITHOUT PRIOR WARNING. THIS CONDITION MAY ALSO DISCHARGE THE VEHICLE'S BATTERY, AND, THE AUTOMATIC TRANSMISSION TORQUE CONVERTER CLUTCH, CRUISE CONTROL AND TRACTION CONTROL SYSTEM, IF EQUIPPED, WILL BECOME DISABLED.
The remedy: DEALERS WILL REPLACE THE BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON MARCH 16, 2005. OWNERS MAY CONTACT SUZUKI AT 1-800-934-0934.
AMERICAN SUZUKI MOTOR CORP.Manufacturer number KFView on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY

Aug 13, 2004
16,488 units potentially affected
The defect: IN CERTAIN PASSENGER VEHICLES, A FAULT IN THE ADAPTIVE FUEL CONTROL LOGIC CAN CAUSE SOME VEHICLES TO USE AIR/FUEL RATIOS DURING DECELERATION THAT ARE LEAN ENOUGH TO CAUSE ENGINE STALLING.
The risk: ENGINE STALLING COULD RESULT IN A CRASH.
The remedy: DEALERS WILL REPROGRAM THE ELECTRONIC CONTROL MODULE (ECM) ON AFFECTED VEHICLES. THE RECALL BEGAN ON SEPTEMBER 14, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
AMERICAN SUZUKI MOTOR CORP.Manufacturer number KEView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineSeat belts
Filed Dec 5, 2022

The contact's fiancé owns a 2004 Suzuki Verona. The contact stated that on multiple occasions after starting the vehicle, the engine was lagging and then revved inadvertently. The contact also stated that while driving at various speeds and coming to a stop at a red light or stop sign, the vehicle stalled and lost motive power on multiple occasions. The vehicle was able to be restarted. Additionally, the contact stated that the driver's seat belt failed to latch, and the front passenger’s side seat belt locked without movement. The check engine, air bag, seat belt, and oil warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain and lifters needed to be replaced. The mechanic was unable to duplicate the additional failures. The vehicle was then taken to another independent mechanic, where a diagnostic tool retrieved various failure codes for unknown sensors and failure with the engine. The contact made a local dealer aware of the failures and the dealer confirmed there was no related recalls for the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 180,500.

NHTSA ID
11496086
Incident
Aug 5, 2022
Mileage
180,500 mi
Engine
Filed Oct 11, 2019

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED AND FIFTEEN CODES APPEARED AS A TEXT TO HER CELLPHONE. THE VEHICLE STALLED, BUT THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME SAFELY. AFTERWARDS, WHEN THE VEHICLE WAS STARTED, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE SERVICE INDICATOR REMAINED ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 144,000.

NHTSA ID
11267952
Incident
Oct 8, 2019
Mileage
144,000 mi
Engine
Filed Aug 10, 2016

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING APPROXIMATELY 15 MPH AND PULLING IN A PARKING LOT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND TRAVELED 15 FEET BEFORE IT STALLED AGAIN. THE VEHICLE WAS STARTED FOR THE THIRD TIME AND DROVE NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED SIX OTHER TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ID
10894893
Incident
Aug 6, 2016
Mileage
80,000 mi
Engine
Filed May 10, 2016

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EMC NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V396000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 195,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10864217
Incident
Apr 11, 2016
Mileage
195,000 mi
Fuel system
Filed May 2, 2016

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ECM (ELECTRONIC CONTROL MODULE) NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V396000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 195,000.

NHTSA ID
10862502
Incident
Apr 26, 2016
Mileage
195,000 mi
Driver assistanceEngineFuel system
Filed Mar 18, 2016

I HAVE GAS TANK CRACKED OR LEAKED CLOSE TO A REAR AND LEFT WHEEL TIRE INCLUDE GAS SMELL AND EVAP LEAKS. I HAVE A PROBLEM WHEN FILLING GAS STOP TRIGGER.

NHTSA ID
10850339
Incident
Feb 15, 2016
Mileage
59,000 mi
ElectricalExterior lighting
Filed Aug 19, 2015

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY FAIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING) AND CONTACTED THE MANUFACTURER. THE MANUFACTURER WAS UNDER LIQUIDATION AND WAS NOT ABLE TO HONOR THE RECALL REPAIR AT A LOCAL DEALER DUE TO A LACK OF DEALERS IN THE CONTACT'S STATE. THE CLOSEST DEALER TO THE CONTACT WAS OVER 120 MILES FROM HIS RESIDENCE. THE CONTACT WAS NOT COMFORTABLE DRIVING THE VEHICLE THAT FAR DUE TO THE POTENTIAL RISK OF A FIRE ERUPTING IN THE VEHICLE FROM THE HEADLIGHT FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT IF HE WANTED THE VEHICLE REPAIRED, HE WOULD HAVE TO PAY FOR THE RECALL REPAIR HIMSELF. THE FAILURE MILEAGE WAS 74,000.

NHTSA ID
10749852
Incident
Jun 1, 2015
Mileage
74,000 mi
Filed Jun 16, 2015

I SHOULD HAVE DONE MY HOMEWORK BEFORE PURCHASING THIS VEHICLE. I BOUGHT IT FROM DEALERSHIP, AND FEEL FINDING OUT MORE , WHY ARE THESE CARS ALOUD TO STILL BE SOLD. I HAVE HAD NOTHING BUT PROBLEMS SINCE DAY ONE WITH ACCELERATING. CONSTANTLY STALLING AND BUCKING. I READ HOW THUS HAS BEEN AN ISSUE WITH THIS TYPE OF CAR SINCE DAY 1. THE DEALERSHIP WOULD ONLY DO ONE MINOR REPAIR AND REFUSED TO HELP WITH ANYTHING ELSE, AS IT WAS SOLD AS IS. I HAD A MECHANIC HOOK IT UP AND FOUND 12 TRANSMISSION CODES!!!! I AM A SINGLE MOTHER OR 2/CHILDREN AND FEAR FOR OUR SAFETY EVERY TIME WE GET IN THIS CAR. I SO WISH I NEVER PURCHASED THIS VEHICLE. BUT NOW ITS TOO LATE, I STILL OWE MONEY AND CAN'T AFFORD ANOTHER VEHICLE. JUST WONDERING , I HAVEN'T SEEN ANY, BUT WERE THERE OR ARE THERE ANY RECALLS FOR THIS PROBLEM? JUST FRUSTRATED.

NHTSA ID
10725585
Incident
Oct 30, 2014
Mileage
49,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SUZ_016008

STRUCTURE; SUSPENSION

Reminder of the importance to conduct safety inspections for rust damage to suspension and related parts that could be caused by road salt or other chemicals applied to the roadway.

N-Q-G-045

EQUIPMENT; SUSPENSION

This Service Bulletin was sent by Suzuki Motor Corporation to its authorized Suzuki automobile distributors in the U.S., explaining the importance of proper inspection and maintenance of suspension lower arm ball joints to prevent the ball stud from becoming separated from the suspension lower arm.

101215

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

SERVICE MANUAL UPDATE: EGR DTCS P0400, P0401 AND P0402. *TT

TS-04-03049

POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

SUZUKI: AUTOMATIC TRANSMISSION SHIFT LEVER IS LOOSE IN THE SHIFT GATE AND/OR IGNITION KEY CANNOT BE REMOVED. THE TRANSMISSION GEAR SHIFT LEVER DOES NOT HOLD FIRMLY TO THE LEFT OF THE SHIFT GATE AS EXPECTED. THE SHIFT LEVER TENSION SPRING HAS BROKEN. *PE

TS0301238

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

AUTOMATIC TRANSMISSION CONTROL MODULE INITIALIZATION PROCEDURE. MY 2004-2006 VERONA (RP625). *NJ

TS0301238

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

AUTOMATIC TRANSMISSION CONTROL MODULE INITIALIZATION PROCEDURE. *NJ

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Suzuki Verona by model year
YearComplaintsRecallsInvestigationsIssue Index
2006820
2005532049.5
2004Viewing1555048.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.