RoadVitals

2016 Terex Aerial Devices

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest May 15, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2016 Terex Aerial Devices. 3 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V320000

ELECTRICAL SYSTEM; EQUIPMENT

May 15, 2017
58 units potentially affected
The defect: Terex South Dakota (TSD) is recalling certain 2007-2016 vehicles equipped with Terex C4000, FC, HR, HRX, SCM, TC, TCX, TL, TPL, and XT aerial devices and digger derricks used for utility line work. In the event of a short circuit of a tool plugged into the onboard electrical socket, the GFPE breaker may not trip at the proper current before the user receives a shock.
The risk: Without proper protection against electrical shock, the user has a greater risk of injury.
The remedy: TSD will notify owners, and dealers will replace the breakers with GFCI breakers that will trip at a lower current, free of charge. The recall began on June 27, 2017. Owners may contact TSD Customer Service Department at 1-800-982-8975. TSD's number for this recall is SN658.
Terex South Dakota, Inc.Manufacturer number SN658View on NHTSA.gov
17V321000

ELECTRICAL SYSTEM

May 15, 2017
444 units potentially affected
The defect: Terex South Dakota (TSD) is recalling certain 2012-2017 Digger Derricks and Aerial Devices, models C4000, C5000, C6000, C7000, General, HR, OM, RM,RMX, SC, SCM, TC, TCX, TL, TM, and XT, built on Freightliner chassis with SmartPlex engine controls. The vehicles have a switch to monitor whether the hood is open or not. If the switch thinks that the hood is open, the vehicle software may disable the Aerial or Digger Derrick remote engine control functions.
The risk: If the hood switch prevents the remote engine controls from shutting the vehicle engine down in the event of a hydraulic issue on the Aerial or Digger Derrick, it may increase the risk of an injury.
The remedy: TSD will notify owners, and dealers will reprogram the vehicles to only disable the engine start function if the switch indicates that the hood is open, free of charge. The recall began on June 28, 2017. Owners may contact TSD Customer Service Department at 1-800-982-8975. TSD's number for this recall is SN659.
Terex South Dakota, Inc.Manufacturer number SN659View on NHTSA.gov
16V177000

STRUCTURE

Mar 29, 2016
2,153 units potentially affected
The defect: Terex South Dakota (Terex) is recalling certain model year 2011-2016 HR, HRX, TC, TCX, and SML aerial devices. The affected aerial devices may have inadequate welds at the boom tip leveling sprockets. A failure of these welds may result in the platform tilting unexpectedly.
The risk: If the platform tilts unexpectedly, the user may fall, increasing their risk of injury.
The remedy: Terex will notify owners. Terex will notify owners and provide a leveling sprocket for any unit with a cracked weld on the leveling sprocket or provide a reinforcement kit for any unit without a cracked weld on the leveling sprocket, free of charge. The recall began on May 24, 2016. Owners may contact Terex South Dakota at 1-800-982-8975. Terex's number for this recall is SN638.
Terex South Dakota, Inc.Manufacturer number SN638View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TERE-070821-004

POWER TRAIN

SA696 Contamination in Auxiliary Power Check valve: Informs service personnel that the check valve will not function if contaminated. The only time the check valve is needed is when auxiliary power option are used. If not checked as part of the daily pre-shift inspection the Auxiliary Power may not function when needed.

tere04072020PN67

EQUIPMENT

Advisory to move the lanyard location on end mount aerials to a position the lanyard snap hook can not hang into the platform.

SN661

EQUIPMENT

17i Aerial equipment has control valves manufactured with potential leakage path. No affected units have been sold in the USA, this model was only shipped to dealers in China and Austrailia for installation. The leakage can cause the upper boom to extend without operator activating the control if valve o-ring seal fails.

PA653

EQUIPMENT ADAPTIVE/MOBILITY

Inform users of changes to OSHA fall protection requirements for platform occupants of Aerial Devices and Digger Derricks. Due to rewrite of OSHA 1926 Subpart V.

SN640

STRUCTURE

LETTER AND BULLETIN SENT TO OWNERS OF OFF ROAD TRACK VEHICLES WHICH MAY SEE CRACKS IN MOUNTING DUE TO FLEXIBILITY IN THE TRACK VEHICLE FRAME. THIS MOUNTING IS UNIQUE TO OFF ROAD TRACK VEHICLES.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Terex Aerial Devices by model year
YearComplaintsRecallsInvestigationsIssue Index
2018000—
2017010—
2016Viewing030—
2015060—
2014080—
2013090—
20120100—
2011070—
2010050—
2009060—
2008060—
2007040—
2006020—
2005020—
2004020—
2003020—
2002020—
2001020—
2000020—
1999010—
1998010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.