RoadVitals

2004 Terex Digger Derrick

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 7, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2004 Terex Digger Derrick. 1 safety recall has been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V089000

EQUIPMENT; STRUCTURE

Mar 7, 2013
261 units potentially affected
The defect: Terex South Dakota, Inc. (Terex) is recalling certain model year 1999-2012 XL4000 Digger Derrick utility trucks. The shims and spacers used to adjust the length of the hydraulic cylinder may give, causing the rod eye and threads to fatigue while lifting loads.
The risk: The hydraulic cylinder may separate from the digger derick arm, allowing it to collapse without warning, increasing the risk of injury to the operator or those nearby.
The remedy: Terex will notify owners, and dealers will inspect and replace the rod eye and threads, as necessary. The existing shims and spacer will be replaced with a hardened spacer. All repairs will be made at no charge to the owner. The recall began on May 23, 2013. Owners may contact Terex at 1-605-882-4000.
Terex South Dakota, Inc.Manufacturer number SN602View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TERE-070821-004

POWER TRAIN

SA696 Contamination in Auxiliary Power Check valve: Informs service personnel that the check valve will not function if contaminated. The only time the check valve is needed is when auxiliary power option are used. If not checked as part of the daily pre-shift inspection the Auxiliary Power may not function when needed.

PA676

EQUIPMENT

Bulletin advising customers and users that the ANSI/ASSP A10.31-2019 standard for Digger Derricks will take effect in June, 2020. Units manufactured after that date must comply with the new requirements. Units built to previous standards do not have to be updated. The installers, owns, users, and operators must follow this revised standard for inspection, maintenance, use, and operation.

PA1020D

EQUIPMENT

Update for Digger Derrick users about OSHA 1926 Subpart CC final ruling. Giving employers information on dates and the need for operator certification and equipment required to comply.

PA666

EQUIPMENT

Information to Digger Derrick users that the equipment must be built and tested for use with a platform. A boom tip platform can not be added unless the digger derrick was built and labeled for platform use in compliance with ANSI standards.

PA653

EQUIPMENT ADAPTIVE/MOBILITY

Inform users of changes to OSHA fall protection requirements for platform occupants of Aerial Devices and Digger Derricks. Due to rewrite of OSHA 1926 Subpart V.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Terex Digger Derrick by model year
YearComplaintsRecallsInvestigationsIssue Index
2019010—
2018020—
2017020—
2016020—
2015030—
2014040—
2013040—
2012040—
2011020—
2010030—
2009030—
2008030—
2007020—
2006010—
2005010—
2004Viewing010—
2003010—
2002010—
2001010—
2000010—
1999010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.