2023 Tesla Model 3 Problems
Owner-reported complaints filed with NHTSA, grouped by component
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What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Tesla Model 3, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance21840.0%
- Steering8716.0%
- Brakes5710.5%
- Electrical519.4%
- Body & structure224.0%
- Suspension193.5%
- Airbags183.3%
- Visibility132.4%
- Interior & seats132.4%
- Powertrain (other)101.8%
- Seat belts101.8%
- Other / unspecified91.7%
- Engine81.5%
- Fuel system81.5%
- Exterior lighting10.2%
- Tires & wheels10.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
On September 20, 2026, at approximately 10:26 AM EDT, I was driving my Tesla on ON I-76 E MM 332.4 with Full Self-Driving (Supervised) engaged. It was raining, the pavement was wet, and there was heavy road spray. The vehicle's front dashcam recording, time-stamped "Sep 20, 2026, 10:26:02 AM," shows the car traveling in the right lane at about 55-56 mph with the on-screen indicator reading "Self Driving." The vehicle then steered to the right, out of its lane, toward the concrete barrier and roadside embankment. The "Self Driving" indicator disappears about half a second before the vehicle leaves the lane, at about 54 mph. I did not steer or brake before the vehicle left the lane. The vehicle then lost stability, spun across the roadway, and slowed from about 53 mph to nearly a stop, facing against the direction of traffic. While facing oncoming traffic, it was struck by an oncoming white sedan, which sustained front-end damage my car had been declared a total loss. I believe the Full Self-Driving system failed to keep the vehicle in its lane in rain and gave too little or no warning before handing control back to me, leaving no reasonable time to recover. I have kept the original dashcam footage and have sent Tesla a written request to preserve and release all vehicle data for this event, including FSD engagement and disengagement logs, driver-input data, and stability control data. I can provide the footage and any records Tesla releases to NHTSA on request.
Im using full self driving (fsd) and it scans the lot and chose to pull into an empty spot half way in and reverse almost smacking a car in the rear. It didnt appear it was gonna stop even though the car was showing on the screen. I do have the dash cam from where i had to step on the break for it to disengage.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Steering becomes very stiff or notchy where you have to pull it out of position or correct it constantly. Doesn't want to return to center! When you stop it returns to normal feeling then as soon as you get up to speed it becomes stiff again.
OKC Tesla Service Center replaced the steering wheel due to delamination over the weekend. The car was dropped off on Friday the 4th of September 2026. I picked the car up on Monday the 7th. On Wednesday the 9th after getting on the highway and getting up to speed the steering wheel came out of the steering column and was physically disconnected from the car. I was able to temporarily get it back into place enough to get the car to a save location to be towed.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I have a group of individuals that are hacking all of my accounts and trying to steal my car. They first hacked my emails then my Tesla account and now they are actually on the Teslas computer system and have been in the vehicle accessing the screen. After they hacked the system and stopped updates the car started having a bunch of safety concerns and alerts.The breaks were not working and the vehicle would freely roll when full pressure was applied. The collision system in the car was not working properly. Thinking it was possibly going to be hit by another car it would avoid nothing and jerk me out of the lane and nothing was around at all potentially causing an accident. Then the collision system stopped working all together. The steering system would not communicate properly with the system and kept requesting to be reconfigured with the system. The power train system kept throwing alerts. The tire pressure sensors stopped working and will not retrain now. They keep stopping the software updates now and have an IT admin portal device management program on the system and have complete control of the car’s system. Recently they were checking into enrolling in to fleet developer API to interact with the vehicle at code level. I have tried everything to get them off the account and they live at my apartment building. They are using illegal hacking tools and devices to gain access spyware and malware on all my devices.Tesla has done little to nothing to fix this problem and reports have been made. This is a major safety concern.
I was driving with plenty of distance between me and the car in front of me. The car in front of me had stopped and the Automatic Emergency Braking System on my car went on. Thankfully, there was no car behind me, otherwise, I would have been hit. The sudden stopping has caused me significant lower back pain.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The vehicle was purchased pre-owned directly from Tesla. On the day of pickup and five days later, while operating on Full Self-Driving (FSD), the vehicle phantom-braked abruptly and then dangerously accelerated through a solid red light into cross-traffic intersections. The driver had to forcefully override the vehicle to prevent a crash. Tesla Service Center was notified but dismissed the issue, performing only a camera recalibration and charging a fee. Following the service appointment, the red-light running behavior stopped, but the vehicle continues to suffer from aggressive, sudden phantom braking multiple times on every single trip, creating a severe and continuous risk of a rear-end collision on public highways.
Full Self Driving software runs a red light in complete disregard of traffic laws.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Vehicle: Tesla Model 3 Issue: Power trunk failed to detect obstruction Date of incident: July 5, 2026 Location: Surprise, AZ During normal use of the vehicle, my child pressed the “close trunk” button while I was leaning into the trunk area. The powered trunk began closing and did not stop when it made contact with my head. Instead of reversing direction, the trunk continued applying downward force until I moved out of the way. This indicates a failure of the trunk’s obstruction detection system, which is supposed to prevent injury by stopping or reversing when an object or person is detected. This malfunction poses a significant safety risk, especially to children who may accidentally activate the trunk or to adults loading items. A powered trunk should not be able to continue closing on a person’s head. I request that NHTSA investigate whether this is a defect in the Tesla Model 3 trunk sensor system and whether similar incidents have been reported.
A fatal crash occurred involving a 2023 Tesla Model 3. The vehicle departed the roadway, impacted a guardrail, struck a utility pole on the driver’s side, rolled down an embankment, and came to rest upright. The crash resulted in catastrophic intrusion into the driver’s compartment and a fatal injury to the driver. I am requesting that NHTSA investigate the crashworthiness and occupant protection performance of this vehicle, including the structural integrity of the occupant compartment, airbag deployment and effectiveness, and the performance of any advanced driver assistance systems, including collision warnings and automatic emergency braking. I am also requesting review and preservation of all available vehicle data, including Event Data Recorder (EDR) information, vehicle telemetry, driver assistance system status, warning notifications, braking data, steering data, and any other information recorded before and during the crash. At this time, I do not know whether a vehicle defect or system malfunction occurred. My concern is whether the vehicle’s safety systems and occupant protection systems functioned as intended and whether additional vehicle data may help determine if any safety-related issues contributed to the severity of the crash.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I am filing an official safety complaint regarding a severe, premature failure of the front lower suspension system on my 2023 Tesla Model 3. While operating the vehicle, the front lower compliance links (Part numbers: 2188359-10-B, 2188354-10-B) and the lower lateral links (Part number: 1044341-00-G) suffered critical mechanical bushing degradation and structural wear, rendering the front suspension unsafe and compromised.This mechanical breakdown occurred at only 63,584 miles on a three-year-old vehicle under completely normal, standard highway and suburban driving conditions. There has been absolutely no external impact, wheel strike, curb strike, or collision to explain a simultaneous, symmetrical breakdown of multiple heavy suspension components on both the left and right sides of the vehicle. My tires show zero sidewall damage and the wheels have no structural bends, proving the issue is an inherent component lifecycle defect rather than a road hazard.This issue directly correlates with NHTSA Preliminary Evaluation PE26006, which investigates nearly 1.2 million Tesla Model 3 and Model Y vehicles for front lower lateral and compliance link failures. When seeking service, Tesla Service Center personnel attempted to classify this wear due to structural degradation but deny warranty or goodwill coverage. This component vulnerability represents an acute safety risk, as a total failure or detachment of these specific lower links while traveling at high speeds could cause a catastrophic, immediate loss of steering control. I request that the NHTSA include this vehicle in its ongoing investigation to push for a mandatory safety recall.
A bolt securing the rear subframe assembly is loose and missing its nut. This condition has caused damage to the rear subframe assembly, which now requires replacement. The vehicle was inspected by a licensed dealer who confirmed on video that no impact damage, scraping, bending, or collision damage is present on any surrounding components. The only affected area is the bolt and nut connection point. The dealer's professional assessment is that this is consistent with a factory assembly defect — either the nut was never installed or was not properly torqued during manufacturing. No routine service or alignment would require access to this fastener. Tesla's service records for this VIN should confirm no prior work has been performed in this area, meaning the fastener has not been touched since the vehicle left the factory. Factory-installed suspension bolts of this type are typically secured with a locking mechanism or thread locker; a properly installed nut does not detach through normal vehicle operation. This constitutes a safety defect. A rear subframe fastener that was not properly secured at the factory could lead to suspension component failure, loss of vehicle control, and a serious accident. Tesla's service center has denied warranty coverage for this repair despite the vehicle being within its warranty period, citing that "a manufacturing defect would have presented itself earlier" and that because I am not the original owner, they "don't know what might have happened." Tesla quoted $2,812.49 to replace the damaged rear subframe assembly.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
A fatal crash occurred involving a 2023 Tesla Model 3. The vehicle departed the roadway, impacted a guardrail, struck a utility pole on the driver’s side, rolled down an embankment, and came to rest upright. The crash resulted in catastrophic intrusion into the driver’s compartment and a fatal injury to the driver. I am requesting that NHTSA investigate the crashworthiness and occupant protection performance of this vehicle, including the structural integrity of the occupant compartment, airbag deployment and effectiveness, and the performance of any advanced driver assistance systems, including collision warnings and automatic emergency braking. I am also requesting review and preservation of all available vehicle data, including Event Data Recorder (EDR) information, vehicle telemetry, driver assistance system status, warning notifications, braking data, steering data, and any other information recorded before and during the crash. At this time, I do not know whether a vehicle defect or system malfunction occurred. My concern is whether the vehicle’s safety systems and occupant protection systems functioned as intended and whether additional vehicle data may help determine if any safety-related issues contributed to the severity of the crash.
There's a problem with the airbags, and the steering wheel is hard to turn.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed, a rock struck the front windshield, causing a crack. The contact stated that the front windshield had previously been replaced for the same failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 23,000.
Windshield is defective which appeared crack without any solid object hitting incidence.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2023 Tesla Model 3. The contact stated that upon starting the vehicle and shifting to drive(D), the front trunk opened inadvertently, blocking the visibility of the roadway. The contact stated that the failure had recurred several times upon shifting to drive(D), which required the contact to exit the vehicle and manually close the trunk. The vehicle was taken to a Tesla service center and to Tesla Service Sunnyvale(680 E El Camino Real, Sunnyvale, CA 94087), where unknown repairs were performed several times; however, the failure persisted. Additionally, the contact stated that while attempting to reverse out of the garage, the contact was unaware that the garage door was closed, and the vehicle hit the garage door. The contact did not recall whether the rearview camera activated; however, the contact stated that the rearview camera pedestrian warning alert failed to engage prior to the incident. The contact stated that the garage door and the rear end of the vehicle were damaged. The manufacturer was contacted through the Tesla mobile app and advised the contact to take the vehicle to a Tesla service center for service. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10.
Rear seat safety restraint system fault
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I have a group of individuals that are hacking all of my accounts and trying to steal my car. They first hacked my emails then my Tesla account and now they are actually on the Teslas computer system and have been in the vehicle accessing the screen. After they hacked the system and stopped updates the car started having a bunch of safety concerns and alerts.The breaks were not working and the vehicle would freely roll when full pressure was applied. The collision system in the car was not working properly. Thinking it was possibly going to be hit by another car it would avoid nothing and jerk me out of the lane and nothing was around at all potentially causing an accident. Then the collision system stopped working all together. The steering system would not communicate properly with the system and kept requesting to be reconfigured with the system. The power train system kept throwing alerts. The tire pressure sensors stopped working and will not retrain now. They keep stopping the software updates now and have an IT admin portal device management program on the system and have complete control of the car’s system. Recently they were checking into enrolling in to fleet developer API to interact with the vehicle at code level. I have tried everything to get them off the account and they live at my apartment building. They are using illegal hacking tools and devices to gain access spyware and malware on all my devices.Tesla has done little to nothing to fix this problem and reports have been made. This is a major safety concern.
Purchased 2023 Tesla Model 3 Performance in January 2024. On [XXX] at approximately 2 pm, I got a flat tire drivers side front on a remote highway outside of Reno Nv. At that time, I found out that I didn't have a spare tire or jack supplied by Tesla. I called Tesla Roadside Service and was told before they would send out assistance, I had to agree to purchase a new tire at 540.00 per tire, the towing company couldn't be to my location till after 6pm. I declined Tesla service. The Tesla had less than 18000 miles on it. My son came and assisted me in removing the flat and we took it to Les Schwab Tire center where I purchased a new tire for 375.00 dollars. Les Schwab stated that the wear on the tire was caused by alignment. I contacted Tesla made a service appointment for alignment for August 26, 2024. I got another flat on the drivers rear on [XXX], which cost 283.00 from Les Schwab with the same disposition as caused by alignment. I took the car in the next morning and had the remaining two tires changed as it was no longer safe to drive 766.00 cost, and alignment was to blame mileage was documented by Les Schwab at 18792. When I went for the service at Tesla, I was told they do not warranty tire or alignment and when I told them that I would let small claims decide if that the tire wear was excessive and caused by improper alignment, they threw me out of the dealership and have refused to work on my car. The main reason for filing the complaint is none of this was disclosed when I purchased the car, every car I have ever bought has come with a spare tire, jack, and tools needed to change it. There are no other tire repair shops that can do Tesla alignments, Tesla offers no warranty on their tires and Les Schwab stated even their lowest cost tires come with a 20k mile warranty. Tesla is price gouging for tires 540.00 each and alignment 275.00. Any of the Tesla forums state that this is happening thru all models and tire sizes to most owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Front driver seatbelt will not latch or lock. Car less than 3 years old.
Seatbelt of drivers side won’t latch into compartment, putting myself and others at risk
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Bought a 2023 Tesla model 3 from Carvawna on aug 30th drove car steering wheel was shaking at 70 mph or more; took to tire shop 3 tire were bad and unsafe,tires were worn below 3/32nds in the center, 2 tires foam was detached and broke tire sensor 4th tire was barley legal cannot believe vehical passed 150 inspection; silver rock only paid 1300,00 bill was 1714.00 left me with 396.00 out of pocket tires were very bad should never be sold Carvawna refuses to reimburse me for out of pocket completely unaccepticl from a car sales company pls help will try to send copy of repair order they would only pay for what they can buy for and were not ev rated
Incident Summary: On [XXX], I was in an accident and dropped my Tesla Model 3 at Tesla’s North Phoenix Collision Center in Nov 2024. I received the car back in Dec/Jan. Immediately, I noticed dangerous swaying, bouncing, and veering when hitting dips—especially on the freeway. The car was unstable and unsafe to drive at high speeds. In Feb/Mar, Tanner (assistant manager at the collision center) drove the vehicle with me in the passenger seat. After hitting a dip on the freeway, he panicked, exited, and agreed something was wrong. I was later told they did a wheel alignment, but the issue remained. This was the second time they returned the vehicle in an unsafe condition. I nearly crashed due to how unstable it felt. In May 2025, I brought the car back again. Tanner suspected the steering column but said no diagnosis was done. He gave me a loaner vehicle, which had a flat tire. I had to drive my own unsafe car for nearly a month while waiting for another loaner and parts—no resolution during that time. On 6/13/2025, I contacted the Tesla Glendale Service Center. The advisor expressed frustration, saying this collision center often offloads unresolved issues. I also contacted Tesla Support (877-798-3752), who advised me to file this NHTSA complaint. As of June 2025, the issue is still unresolved. My car continues to sway and veer dangerously on the freeway, and Tesla North Phoenix Collision has failed to properly diagnose or fix it despite multiple returns. This vehicle is unsafe to drive, and I’ve been given excuses for over 7 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Documenting a sudden unintended acceleration experience. Today while driving and trying to stop for a red light, I lightly applied pressure on my brake pedal to brake for the red light. Midway through the braking, my car lunged forward for about half a second. Went through the dash cam footage, and I noticed that the footage skipped half a second as well. Seems like something electrical that caused the car to lunge. This is a huge safety issue.
Vehicle was in cruise control, and cruise control did not deactivate causing the vehicle to propel into a building, causing airbag deployment. Safety sensors of car failed to recognize building, other vehicles, and obstructions as required.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
COMPONENT: Battery and Charging System SUMMARY: 2023 Tesla Model 3 Long Range lost 15% battery capacity (345→300 miles) in 2 months at 9,816 miles. Comparison vehicle shows this is a defect, not normal wear. DESCRIPTION: Vehicle: 2023 Tesla Model 3 Long Range, VIN: [insert VIN], 9,816 miles Defect: Between September 2025 and November 2025, displayed range at 100% charge dropped from 345 miles to 300 miles—a 15% loss in just 2 months. Evidence This Is A Defect: I own a second 2023 Model 3 (base model) with 66,680 miles that only dropped from 272→260 miles (4.4% loss). The Long Range with 7x FEWER miles has 3x MORE degradation, indicating a battery pack defect. Service Refusal: Tesla Service ran “range analysis” but refuses to test battery capacity or check for dead cells. Only provided scripted responses about EPA vs real-world driving, which doesn’t explain why my high-mileage vehicle has healthier batteries. Safety Concern: Rapid cell degradation may indicate failing cells, thermal management defect, or fire risk. Unpredictable range loss creates stranding risk. Request: Investigate 2023 Model 3 LR battery packs for systemic defects. Require Tesla to perform cell-level diagnostics and replace defective packs. Documentation available upon request.
I was turning onto a busy street and the car suddenly stopped and would not respond to the gas pedal. A message said "shift into drive". I had been driving for about a mile already and had not touched the shifter. I then tried to shift into drive and it would not change. I tried multiple times. I then opened the driver door, shut the door, pressed the break to put in my pin, and then it would shift into drive. This was very dangerous as it stopped with the car partially in the road. Luckily there were no cars around.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Turn signals shut off after three blinks with no lane change or steering wheel movement. Lane departure / assistance fails to function. Blind spot monitor / alert fails to function. Adaptive cruise control / braking fail to function. Problem first reported to Tesla on 7/6/2023. Telsa installed software update to resolve remotely. Problem recurred 8/6/2023, towed to Tesla 8/7, Tesla replaced side camera assembly. Problem recurred 8/132023, software update installed & resolved. Problem recurred 8/19/2023. Vehicle to be towed to Tesla for further diagnosis / repair.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
The contact owns a 2023 Tesla Model 3 equipped with Pirelli Tires, Tire line: P Zero, Tire Size: 235/35/R20, DOT Number: (Not available). The contact stated while driving 65 MPH an hour after purchasing the vehicle brand new, the rear passenger's side tire experienced a blowout, and the rim was severely damaged. The vehicle was towed to a Tesla Service Center, where the rear passenger's side wheel and tire were replaced; however, the rear driver's side tire experienced a blowout a week later. The vehicle was towed to the Tesla Service Center. The manufacturer was notified of the failure and informed the contact that he would be charged for the repair. The tire was not replaced. The tire and vehicle failure mileage was approximately 80.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .