Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Aug 1, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
22%
of 113 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2025 Tesla Model 3 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
BrakesElectricalSteering
Filed Aug 1, 2026
While operating the vehicle at low speed (~35 MPH reducing to a stop) on August 1, 2026, at approximately 10:38 AM under normal road and weather conditions, the vehicle experienced a catastrophic and simultaneous loss of primary braking capability and steering responsiveness. > Detailed Description of Failure: > * Brake Failure: Upon pressing the brake pedal, the vehicle failed to decelerate or stop adequately despite continuous application, nearly causing a collision. > * Steering Loss / Disconnection: Concurrently, while the steering wheel could physically be turned, it offered no directional control—turning the wheel had no effect on the vehicle's path, feeling as if the steering linkage or assist was entirely disconnected or disengaged. > Vehicle Warnings / Diagnostic Codes: > The vehicle's onboard display immediately registered critical active safety and chassis failures, specifically displaying: > * "ABS (anti-lock braking system) disabled - Drive with caution" > * "Automatic Emergency Braking is unavailable - Feature may be restored on next drive" > Dashcam video and system screen captures documenting the exact speed, timestamp, and error messages have been saved and are available upon request. No crash occurred, but the sudden, simultaneous failure of core braking and electronic steering systems presents an extreme safety hazard. >
NHTSA ID
11754149
Incident
Aug 1, 2026
ElectricalSteering
Filed Jul 19, 2026
Crash reported
While out on vacation in [XXX] on XXX at around 11 am I had just finished charging the Tesla at a supercharging station. I was headed to go eat breakfast at the intersection of [XXX] and XXX on the right lane. I stopped briefly prior to making a right onto [XXX]. Upon making the right turn the vehicle kept turning all the way right and making a sharp right turn instead of a soft right. When I noticed the sharp right turn I tried to turn the steering wheel towards the left but the steering wheel was locked and it wouldn't respond. The car drove me into a concrete barricade and caused a collision. My children were in the car and thankfully no one in my vehicle was seriously injured nor were there any pedestrians on the sidewalk near the barricade. I contacted Tesla for the repair and investigation into why the steering wheel locked. Tesla has not provided a loaner vehicle in the meantime despite my frequent requests. This incident is a serious and critical safety issue that may have caused deaths had I been traveling at a higher rate of speed or been on the highway heading back to [XXX]. The strange thing is that this vehicle is still under warranty with Tesla and had been working just fine without any issues since I got the vehicle in XXX. No warning messages, or symptoms to indicate any malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11751359
Incident
Jul 16, 2026
Driver assistanceSteering
Filed Jul 1, 2026
Tesla Full Self-Driving (Supervised) repeatedly ignored the “Avoid Toll Roads” navigation setting and attempted last-second lane changes into Express Toll Lanes at freeway speeds. This has occurred approximately 10 times. I was repeatedly forced to take over steering immediately to avoid entering the toll lane, creating a serious safety risk due to sudden maneuvers in heavy traffic. On several occasions, I could not safely intervene before the lane change was completed. Tesla Service Center inspected the vehicle, found no hardware or camera faults, and stated the behavior appears to be software-related.
NHTSA ID
11747730
Incident
Mar 18, 2026
Driver assistanceSteering
Filed Apr 9, 2026
Crash reported
On March 14, 2026, at 20:54:21 UTC, while the Autopilot system was engaged, the vehicle malfunctioned by initiating a sudden, unprompted right-hand steering command within 0.3 seconds, resulting in a collision with another vehicle traveling in the adjacent right lane. Telemetry data from the event confirms the system failed to maintain the lane despite the Primary Steering Torque Sensor measuring 0.00 Nm, proving no driver input caused the maneuver. This unintended steering event at cruising speed created an immediate safety risk to myself and the occupants of the other vehicle. To date, the manufacturer (Tesla) has declined to perform a technical or remote diagnostic review, redirecting the case to a collision center instead. No warning lamps, audio chimes, or system messages occurred prior to the failure; the vehicle is currently available for inspection and raw CSV telemetry logs can be provided to investigators upon request.
NHTSA ID
11730092
Incident
Mar 14, 2026
Other / unspecifiedSteeringSuspension
Filed Dec 26, 2025
Lately I keep getting the following concerning message on the dashboard of almost brand new 2025 Tesla 3 car, even after reset the screen : Steering Assist Reduced Steering may require Increased Effort See the attached picture of this message, I took this photo On Dec 25, 2025 at 12:56 pm with parked car. I am pretty concerned with potential safety issue with the important steering-function while driving on highway and other roads. The car has only 804 miles as of Dec 26, 2025. The new car was picked up on May 31, 2025 with 15 miles. I have the FSD on monthly subscription. I have sent a message to Tesla. It has provided me with a service appointment at its West Bloomfield Township Center in Michigan on Jan 26, 2026 at 10:30 am. At the time of setting the appointment an estimate of about $450 was provided. It is concerning since the new car is under warranty. I am submitting this concerning safety related issue to NHTSA - to please investigate.
NHTSA ID
11707174
Incident
Dec 23, 2025
BrakesDriver assistanceSteering
Filed Dec 13, 2025
The steering was hard to turn, and the fully supervised driving mode didn't work. This has happened twice, and both times the issue went away on its own after a few minutes. I performed a soft reset both times, but it did not resolve the issue. The first time, the steering was very heavy, i.e., hard to turn. The second time was less difficult, but in both cases, FSD (Full Self-Driving) did not function. General Guideline questions: 1. The steering system malfunctioned. The car is available for inspection. 2. The car was very difficult to drive. I was able to turn the wheel, but I won't let my wife drive it. 3. No. The nearest service center is 90 miles away, and so far, they want me to bring the car to them. I am still working to resolve this, as I believe this issue requires mobile service. 4. No inspections have been done. 5. Yes. An alert message on the main display stated: "Alerts - Steering & Braking - Steering assist reduced/Steering may require increased effort."
NHTSA ID
11704827
Incident
Nov 29, 2025
SteeringVisibility
Filed Dec 2, 2025
I am submitting this complaint to report a safety issue with the turn-signal buttons on my steering wheel of the 2024–2025 Tesla Model 3 Highland. The turn-signal buttons are located on the steering wheel surface instead of a traditional stalk. When the steering wheel is turned at any angle, the buttons are difficult to locate by feel, often requiring the driver to look down to activate them and take his eyes off the road. Trying to signal during turns, lane changes, or roundabouts is not intuitive, and I have nearly had several collisions. This design presents a potentially dangerous safety hazard and could increase the risk of collisions. Tesla should be required to recall and retrofit these vehicles with turn signal stalks on the steering wheel column.
NHTSA ID
11702420
Incident
Nov 30, 2025
Steering
Filed Dec 1, 2025
I drove car for about 15 minutes and pulled into a parking space. There was no bumping or other incident. I left the vehicle for about 10 minutes and returned. The screen on my return showed 2 warnings, 1. Steering assist disabled, and 2. Collision avoidance system currently inoperable. Dealing with warning number 1: On starting to back out of parking space, i discovered there was no assist for steering, and a high degree of force was needed to turn the steering wheel and guide the car. This required considerable force. I tried a "system reboot" twice to no avail (this is done by holding 2 steering wheel buttons for about 10 seconds). I called Tesla for service and they towed to car to their service center. I do not know what steps were taken to diagnose or repair the problem. Warning number 2 disappeared from the screen when I started trying to back up..
NHTSA ID
11702267
Incident
Nov 26, 2025
Steering
Filed Nov 28, 2025
It threw an error that said “Steering assist reduced” and the power steering no longer functioned. It was very difficult to turn the wheel. The vehicle was stopped when the error popped up, but was driving fine up until that point.
NHTSA ID
11701933
Incident
Nov 28, 2025
SteeringSuspension
Filed Nov 18, 2025
I am reporting a safety issue involving my 2025 Tesla Model 3 Performance. My steering wheel began shaking while driving, and the vehicle felt unstable, especially at speed. I brought the vehicle to Tesla Service in Las Vegas. Their inspection found that the outer tie rod nut on the passenger front side was loose, which created steering play and caused the steering wheel shake (documented in Tesla invoice #XXX). A loose tie rod nut is a serious steering safety defect that can result in loss of steering control. Tesla performed a four-wheel alignment and tightened the components but stated the issue is “maintenance” and not covered under warranty, despite the vehicle having only 12,890 miles. Tesla also stated the steering rack had “no issues,” but they did not perform any repair on the steering system beyond tightening the loose tie rod nut and charging me for alignment. They also did not explain how a nearly new vehicle could develop a loose steering component. A loose outer tie rod nut should never occur on a new car unless there is a defect or improper assembly from the factory. This poses a significant safety hazard, especially at highway speeds. Tesla did not treat this as a steering safety defect and only attributed it to alignment. They declined warranty coverage and did not fully address the root cause. I am filing this complaint because steering components should not loosen on a 2025 model vehicle, and the situation could have resulted in loss of control or an accident. I want NHTSA to be aware in case this issue appears in other vehicles of the same model year.
NHTSA ID
11700187
Incident
Nov 17, 2025
SteeringSuspensionTires & wheels
Filed Nov 10, 2025
The contact owns a 2025 Tesla Model 3. The contact stated that the vehicle was vibrating while driving at 60 MPH, and the vibration was going to the contact's head. There were no warning lights illuminated. The vehicle was taken to the local Tesla service center, where it was diagnosed with needing the four tires balanced, and the passenger’s side rear tire was replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local Tesla Service Center at 9950 NW 25th St, Doral, FL 33172) on four occasions. The dealer determined that the tires were unbalanced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the Tesla Service Center, where the suspension torque was adjusted. The tires were rebalanced, but the failure persisted. The vehicle was taken to the Service Center, and it was determined that the failure was related to the front suspension. The vehicle was taken to the same Service Center, where it was diagnosed and determined that the steering column was the cause of the failure. The electric steering column and steering wheel were replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 8,434.
NHTSA ID
11698497
Incident
Aug 11, 2025
Mileage
8,434 mi
Steering
Filed Nov 3, 2025
Turn signals buttons occasionally don't work. Brought in for service and was told through a message that this is a firmware issue. Tesla then releases the vehicle back to me without a fix.
NHTSA ID
11697272
Incident
Nov 1, 2025
Steering
Filed Oct 28, 2025
On my 2025 Tesla Model 3 Highland, the right-turn signal button on the steering wheel fails to activate approximately 25–30% of the time. The issue is random and unpredictable. This has occurred while changing lanes on the freeway and when turning into shopping centers or side streets, leaving drivers behind me unaware of my intent and creating a safety hazard. The problem is worse when lane assist is active, as the vehicle resists the maneuver when the signal doesn’t engage, interpreting it as lane departure. The problem started happening at around 3,000 miles on the odometer and continues intermittently. I have not had Tesla service confirm the issue yet, but other owners have reported that replacement of the steering wheel does not resolve it, suggesting a systemic or software-related defect. No warning lamps or messages appear.
NHTSA ID
11695969
Incident
Oct 20, 2025
SteeringSuspension
Filed Sep 28, 2025
The vehicle has loud creaking and groaning noises when turning the wheel at low speed or at a standstill, I’ve taken it to a Tesla service center where they claimed that this is just a characteristic of the vehicle yet I myself and a mechanic and understand that the fundamentals of suspension are the same regardless of what type of vehicle it may be and know that this is actually a known issue with Teslas especially with Model 3s. My vehicle is at 10,683 miles and still within the warranty, on Friday, September 26 at 8 AM. I dropped off my vehicle for repairs later that day at around 1645 or as known as 4:45 PM. I was messaged saying that my vehicle is ready for pick up as I read the service notes, I saw that they did not do any repair on my suspension. This is concerning to me because this is a safety issue and I highly believe that the vehicle needs to be repaired. The service center is located in Santa Clarita, California.
NHTSA ID
11690145
Incident
Sep 26, 2025
Driver assistanceElectricalSteering
Filed Sep 2, 2025
The car was parked in a campground for a night and several systems issues came up, including traction control disabled, steer assistant disabled, staibility control disabled, and the car was keeping accelerating even though I did not step on the accelerate pedal. The acceleration was out of control. This was happening in a remote area when we drove half way out of the campground to a city. We called the Tesla roadside help and they just told us they could not help because it was too late to find a toll provider and we were left in the middle of nowhere and no help. We searched Google and found a few very similar issues on Tesla cars that had been reported. We don't know what happened but those issues just disappeared themselves in the next morning and we have not get the chance to send it a service center for further investigation. We are certain that this is very serious safety issue and the car was basically out of control.
NHTSA ID
11684553
Incident
Aug 31, 2025
BrakesSteering
Filed Aug 22, 2025
On 08/20, while driving to work, I experienced a serious safety failure with my vehicle. The brake pedal became completely firm and unresponsive, making it impossible to press. At the same time, the steering wheel became very difficult to turn, severely limiting control of the car. Multiple warning messages appeared, including: •Regenerative Braking Disabled •ABS Fault •Traction Control Fault •Limited Power I was able to carefully maneuver the vehicle into a nearby parking lot and safely exit. After restarting the vehicle, the warning lights disappeared, and the car resumed normal operation. I immediately brought the vehicle to the Tesla Service Center the same day (08/20). As of now, there has been no resolution provided.
NHTSA ID
11682354
Incident
Aug 20, 2025
Driver assistanceSteering
Filed Aug 19, 2025
Crash reported1 injury reported
The contact owns a 2023 Tesla Model 3. The contact stated that while in reverse (R) and backing up at approximately 5 MPH down a slight incline, the vehicle accelerated inadvertently. The contact stated that she turned the steering wheel to the right to get on the road. The contact had taken her foot off the accelerator pedal when the vehicle gained momentum and drove backwards about 50 feet and crashed into a tree with the rear end. The contact stated that the passenger side rear bumper and an aftermarket trailer hitch were dented, crumpled, and bent. The contact stated that the rear windshield was cracked on the driver's side. The contact stated that the regenerative braking feature never engaged. The contact also stated the steering had locked, and she was unable to turn the steering wheel. The contact stated that there were no warning lights. The tree had stopped the vehicle, and the contact stated that she was unable to restart the vehicle. The contact stated her left eye had a bruise, and there were no other injuries. The police were called, but advised that since there were no serious injuries or other vehicles involved, there was no need to send an officer to the scene. The manufacturer was notified of the failure. The contact had the vehicle towed to a dealer. The vehicle was not diagnosed and was not repaired. The failure mileage was 9,840.
NHTSA ID
11681518
Incident
Aug 18, 2025
Mileage
9,840 mi
Steering
Filed Aug 14, 2025
The contact owns a 2025 Tesla Model 3. The contact stated that while driving at various speeds, the turn signal switch failed to function as intended. The turn signal switch located on the steering wheel was stuck while attempting to indicate a left turn. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering column control module had failed. The steering wheel and steering control module were replaced. The contact stated that the failure persisted. The vehicle was taken to the dealer, who refused to repair the vehicle and stated that the vehicle was already been repaired. The manufacturer was informed of the failure. The failure mileage was unknown.
NHTSA ID
11680657
Incident
Jan 24, 2025
Exterior lightingSteering
Filed Aug 4, 2025
Subject: Safety Hazard – Turn Signal Button Placement on Tesla Model 3/Y (Newer Models) Hi there, I am reaching because the newer Tesla models have eliminated the turn signal stalks and instead incorporated the turn signal controls as buttons directly on the steering wheel. This became a critical safety hazard multiple times when taking a turn and had to give the turn indication. The issue happened because the turn signal buttons are not fixed and they rotate along with the rotation of the steering wheel. It makes us look for the turn signal buttons every time the steering wheel is turned and becomes a safety hazard when in motion. Also, it is very challenging when we have to make a right/left turn while on the ramp to take an exit because the buttons are not fixes unlike the turn signal stalks. There were times when we were unable to give the turn signals. It is not only dangerous for the Tesla drivers but also for the other drivers on the road to effectively communicate. Please, I request you to re-assess this configuration. Thank you!
NHTSA ID
11678356
Incident
Aug 4, 2025
Driver assistanceSteering
Filed Jun 25, 2025
2025 Tesla Model 3 the follow distance is too close to front vehicle (only 1 to 2 car lengths) while in full self driving mode and there is no way to adjust it like in cruise control mode. Also, while in auto cruise control or full self driving the forward collision warning has too many false alarms from overhead tree branches to nothing in front of car for more than 500 feet. Finally, the car takes turns too late and at unsafe speeds when autosteer and cruise control are both activated. This also happens during Full Self driving.
NHTSA ID
11669087
Incident
Jun 22, 2025
BrakesDriver assistanceSteering
Filed Jun 20, 2025
Crash reported
Automatic emergency braking and steering is unavailable along with a few other features. Service center and car manufacturer not doing anything about it.
NHTSA ID
11668060
Incident
May 13, 2025
Driver assistanceSteering
Filed May 19, 2025
Crash reported
While making a wide right turn at an intersection I heard three warning beeps before the steering wheel locked. I was unable to correct the steering. When I realized it wasn’t allowing the steering to correct, I began to brake, causing me to drive over a curb, ultimately stopped by a fence and cactus in someone’s yard. This is a huge safety concern, as children could’ve been playing in the yard, or farther up the road where a curve has a 30 foot embankment I could have rolled into. I have scheduled a service appointment with Tesla to have it looked at. I have had this issue occur multiple times before and am sure it can be reproduced.
NHTSA ID
11661756
Incident
May 18, 2025
ElectricalSteering
Filed Apr 4, 2025
Steering assist reduced, traction control disabled, stability control disabled. When trying to drive steering heavy and car coasts unless holding brake pedal, which is unusual for a Tesla at it normally auto holds. Traction control and stability control also disabled, unsafe to drive.
NHTSA ID
11652701
Incident
Apr 3, 2025
Exterior lightingSteering
Filed Jan 27, 2025
The indicator buttons randomly disable and also disable if the user rests their finger lightly on an indicator button for some number of seconds. The car is available for inspection on request. Tesla looked at it and said it's "normal" and "expected" for the buttons to disable if you simply rest your finger on the button for too long prior to clicking it in. When this occurs, BOTH indicator buttons will be disabled for upwards of 12 seconds. Neither button will physically click, and the indicators themselves will not activate no matter how many times you try pressing the button. This put the safety of others (AND MYSELF) at risk three times in my one month of owning the car. Tesla did nothing the first time I tried to get it fixed and said it's "normal", and wanted me to leave the service center with nothing done. I refused, so they replaced the entire steering wheel for me. The new steering wheel exhibited this same behaviour this morning - nearly resulting in a car smash as I was trying to navigate around an existing car smash on the highway. No warnings, messages or anything. I've only owned the car for a month.
NHTSA ID
11638799
Incident
Jan 27, 2025
BrakesSteering
Filed Jan 27, 2025
Crash reported
- Autopoilt/FSD had a failure and malfunction, the car speeded up on its own and hit the divider while driving on a highway exit road, which is a u shaped road. - Everyone in the car could be dead if I didn't pull the steer wheeling at the last minute to aviod fatal accident, it was horrifying - I have reported the claim to Tesla right after the incident, but they were not responsive in providing a solution, for more than month, they just kept me waiting - No, it has not been inspected - no warning or messages before the crash and the failure, the system all of sudden speed up on its own, causing the crash This is a seriously malfunction and faulty on Tesla's FSD system, they must recognize this issue and take responsibility over it. Yet they keep failing to take any responsibility on it.
NHTSA ID
11638740
Incident
Dec 21, 2024
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own