2023 Tesla Model Y Problems

The vehicle experienced a hardware failure of its primary Autopilot computer module (Hardware 3) while parked overnight. Upon starting the vehicle, all advanced driver assistance systems (ADAS) were disabled, including Autosteer, Traffic-Aware Cruise Control, Automatic Emergency Braking (AEB), lane-keep assist, and blind-spot monitoring. The vehicle also completely lost its backup camera functionality, side-repeater camera feeds, and internal safety chimes. Vehicle Service Mode diagnostics showed that the primary processor (ECU Primary A) was stuck in a low-level boot loop, displaying a state of AP IN COREBOOT and a status of INIT. The vehicle gateway active fault code was PM_a041_dasMIA, indicating that the DAS CAN node is missing because the processor was non-responsive on the internal communication network. The failure also disabled the internal cellular modem network, preventing navigation from working unless connected to Wi-Fi. Tesla Service technicians diagnosed the failure as an internal short circuit within a sealed component. Because this module has no moving parts and failed while parked, it represents a premature electrical breakdown of a non-serviceable core component. The sudden loss of Automatic Emergency Braking, forward collision warnings, and the rearview camera creates a safety hazard during operation.

The contact owns a 2023 Tesla Model Y. The contact stated that while the vehicle was parked, the Full Self-Driving software was downloaded and caused the computer to become inoperable. The contact associated the failure with NHTSA Campaign Number: 25V002000 (Back Over Prevention, Electrical System); however, the VIN was not included in the recall. Additionally, the contact associated the failure with SB-25-00-001. The dealer was contacted. The contact requested a complete diagnostic log from the dealer. However, the dealer had not provided the full log or accompanying pictures due to proprietary terms and conditions. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 67,000.

While driving a 2023 Tesla Model Y at approximately 45-50 mph on the freeway, the vehicle suffered a severe, uncommanded steering failure. The vehicle violently swerved and oscillated left-right-left without any driver provocation. Autopilot and Full Self-Driving (FSD) were NOT engaged at the time; the car was under manual control. The steering wheel pulled hard and physically yanked out of my hands. I had to manually wrestle the steering wheel for several seconds to regain control and avoid a severe accident. Crucially, there were NO visual warnings on the touchscreen, NO audible safety chimes, and NO error codes displayed during or immediately after the event. Dashcam footage of the incident was captured and saved. The vehicle is being turned over to Tesla Service as unsafe to drive.

I was backing out of a parking spot and as I shifted to driving forward I heard a loud bang from the front driver's side wheel well. I got out to see what had happened, expecting a flat tire, but nothing visually appeared wrong. So I got back into the vehicle and started to drive away again, I could drive straight or turn left, but if I tried to turn right it made loud grinding noises. I slowly drove around the parking but quickly determined the vehicle was unsafe and undriveable at that point. Additionally, I found a large bolt on the ground near where I had driven the vehicle. I no longer have the bolt, because the service center kept it. I arranged to have the vehicle towed to a local Tesla Service Center where they discovered "the front left lower lateral link bolt was missing and the remaining bolt was loose". After having the vehicle repaired, I discovered that this exact issue has been documented and resulted in NHTSA Recall Campaign 22V895000 / Tesla Bulletin SB-22-31-002 (improperly torqued lateral link fasteners). I requested a refund for the towing and repair cost, but was told that there are no active recalls on my VIN. I believe the scope of the active recall is too limited and clearly the issue exists beyond the currently recalled vehicles and should be expanded.

I am writing to formally escalate the recurring and increasingly serious technical and safety issues with my Tesla Model Y. Since July 2026, my vehicle has experienced multiple system malfunctions despite three service appointments, including the replacement of the vehicle computer during the most recent service. The frequency, severity, and nature of these failures have raised serious concerns regarding the vehicle’s reliability, roadworthiness, and overall safety. What initially appeared to be intermittent system alerts has now escalated to situations involving reduced propulsion, loss of critical vehicle functionality, and the vehicle becoming completely immobile while driving. I am extremely disappointed that these issues continue to occur even after multiple service interventions. I no longer have confidence in the vehicle’s ability to operate safely and reliably. he above incidents, combined with the repeated failures since July 2026, demonstrate a pattern of unresolved and potentially serious vehicle malfunctions. My concerns include: Repeated Park Assist and Adaptive Headlights malfunctions. Camera failures and abnormal vehicle visualizations. Vehicle computer replacement without lasting resolution. Electrical system power reduction and potential vehicle shutdown. Front motor disabling and reduced propulsion. Sudden reduction in acceleration and maximum speed. Windshield wiper failure during rainy weather. Automatic Vehicle Hold becoming unavailable. Automatic Emergency Braking becoming unavailable. Lane Departure Avoidance becoming unavailable. Vehicle becoming completely immobile while driving. Potential inability to restart the vehicle. Failure of driver-side door and trunk access. Unpredictable vehicle behavior and loss of confidence in its safety. These are not merely inconvenience-related issues. They involve fundamental vehicle operating systems and safety-related functions.

I am reporting a serious safety-related malfunction involving my 2023 Tesla Model Y, which has approximately 55,000 miles. The incident involved multiple vehicle systems, including the front drive motor, propulsion system, traction control, stability control, steering assistance, and braking-related functions. Prior to the incident, I noticed a water-sloshing sound coming from underneath the vehicle, possibly near the rocker panels, following heavy rainfall. After driving for approximately five minutes and parking, I received multiple warning messages indicating that traction control, stability control, and automatic emergency braking were unavailable. Approximately two hours later, I returned to the vehicle, and the warnings had temporarily disappeared. However, about halfway through my next drive, multiple warnings suddenly reappeared, and the vehicle’s driving and braking behavior changed significantly. The regenerative braking stopped functioning, causing the vehicle to continue rolling when I released the accelerator instead of slowing down as expected. When I applied the brake pedal, I experienced unusual vibrations, increased braking effort, and abnormal noises during braking. This was extremely concerning because it affected my ability to slow down and stop the vehicle normally, creating a potential risk of a collision. I documented the following warning messages with photographs: * DI_a138: Front motor disabled * DI_a223: Traction control disabled * DI_a222: Stability control disabled * GTW_w074: Steering assist reduced * DIR_a062: Propulsive power reduced * APP_w009: Automatic Emergency Braking unavailable Due to the seriousness of these malfunctions, the vehicle was towed to an authorized Tesla Service Center for inspection. But the issue was not resolved as they were not able to reproduce the problem.

I was backing out of a parking spot and as I shifted to driving forward I heard a loud bang from the front driver's side wheel well. I got out to see what had happened, expecting a flat tire, but nothing visually appeared wrong. So I got back into the vehicle and started to drive away again, I could drive straight or turn left, but if I tried to turn right it made loud grinding noises. I slowly drove around the parking but quickly determined the vehicle was unsafe and undriveable at that point. Additionally, I found a large bolt on the ground near where I had driven the vehicle. I no longer have the bolt, because the service center kept it. I arranged to have the vehicle towed to a local Tesla Service Center where they discovered "the front left lower lateral link bolt was missing and the remaining bolt was loose". After having the vehicle repaired, I discovered that this exact issue has been documented and resulted in NHTSA Recall Campaign 22V895000 / Tesla Bulletin SB-22-31-002 (improperly torqued lateral link fasteners). I requested a refund for the towing and repair cost, but was told that there are no active recalls on my VIN. I believe the scope of the active recall is too limited and clearly the issue exists beyond the currently recalled vehicles and should be expanded.

Noticed a clunking noise from the front of car. Put in a service request via the Tesla app. It said it was fin to drive and made an appointment for 2 weeks later. 1 week later, there was a very loud noise and settling of the car. 2 bolts were on the ground and the left front wheel lost steering control. The bolts secure the lower control arm. This would have been catastrophic if it had occurred while driving.

While driving a 2023 Tesla Model Y at approximately 45-50 mph on the freeway, the vehicle suffered a severe, uncommanded steering failure. The vehicle violently swerved and oscillated left-right-left without any driver provocation. Autopilot and Full Self-Driving (FSD) were NOT engaged at the time; the car was under manual control. The steering wheel pulled hard and physically yanked out of my hands. I had to manually wrestle the steering wheel for several seconds to regain control and avoid a severe accident. Crucially, there were NO visual warnings on the touchscreen, NO audible safety chimes, and NO error codes displayed during or immediately after the event. Dashcam footage of the incident was captured and saved. The vehicle is being turned over to Tesla Service as unsafe to drive.

I am writing to formally escalate the recurring and increasingly serious technical and safety issues with my Tesla Model Y. Since July 2026, my vehicle has experienced multiple system malfunctions despite three service appointments, including the replacement of the vehicle computer during the most recent service. The frequency, severity, and nature of these failures have raised serious concerns regarding the vehicle’s reliability, roadworthiness, and overall safety. What initially appeared to be intermittent system alerts has now escalated to situations involving reduced propulsion, loss of critical vehicle functionality, and the vehicle becoming completely immobile while driving. I am extremely disappointed that these issues continue to occur even after multiple service interventions. I no longer have confidence in the vehicle’s ability to operate safely and reliably. he above incidents, combined with the repeated failures since July 2026, demonstrate a pattern of unresolved and potentially serious vehicle malfunctions. My concerns include: Repeated Park Assist and Adaptive Headlights malfunctions. Camera failures and abnormal vehicle visualizations. Vehicle computer replacement without lasting resolution. Electrical system power reduction and potential vehicle shutdown. Front motor disabling and reduced propulsion. Sudden reduction in acceleration and maximum speed. Windshield wiper failure during rainy weather. Automatic Vehicle Hold becoming unavailable. Automatic Emergency Braking becoming unavailable. Lane Departure Avoidance becoming unavailable. Vehicle becoming completely immobile while driving. Potential inability to restart the vehicle. Failure of driver-side door and trunk access. Unpredictable vehicle behavior and loss of confidence in its safety. These are not merely inconvenience-related issues. They involve fundamental vehicle operating systems and safety-related functions.

After purchase, the vehicle’s camera system behaved intermittently and unreliably. Camera views would malfunction or fail to display properly on the vehicle screen. This affects visibility while reversing and parking and may affect camera-based driver-assistance features. I am concerned because the vehicle was later identified by Tesla as salvage, and I do not know whether prior damage or repairs contributed to the camera/electrical malfunction. No crash, fire, injury, or fatality occurred. Audi Lafayette currently has the vehicle and is transporting it to a Tesla Service Center in New Orleans for a safety inspection. The vehicle is therefore available for inspection through Audi Lafayette and Tesla. Video evidence of the intermittent camera malfunction is available upon request but could not be uploaded with this submission.

See attached document for complaint.

I began hearing a squeaking noise coming from the front of my 2023 Tesla Model Y. While pulling out of a parking lot at a low speed, the front left control arm failed and the bolts came out. When the failure occurred, the vehicle suddenly steered to the left. Fortunately, I was traveling at a very low speed when this happened. I am concerned that if the same failure had occurred while traveling at freeway speeds, I could have lost control of the vehicle and potentially been involved in a serious accident. Tesla has since repaired the vehicle. After this incident, I researched similar failures and found multiple reports from other Tesla Model Y owners describing control arm/suspension components or associated fasteners coming loose or separating. I am reporting this because I am concerned this may represent a broader safety issue with the Model Y suspension system.

This is a brand new car when I bought it in 2023. I found the arm controls are damaged when replacing my tires.

The contact owns a 2023 Tesla Model Y. The contact stated that while pulling into a parking space with the brake pedal depressed, the vehicle unintendedly accelerated and struck an occupied parked vehicle ahead. Upon shifting into Reverse (R), the failure recurred, causing the vehicle to strike the front bumper of a parked and unoccupied USPS truck, which then struck a parked, unoccupied vehicle. The contact engaged the electric parking brake to stop the vehicle. The contact stated that the forward collision avoidance system failed to engage to prevent the collisions. The front driver's side air bag failed to deploy as expected. The vehicle sustained rear-end damage. The vehicle was towed to an auto collision center, where a superficial diagnostic inspection was performed, and the contact was informed that no failure was found. The manufacturer was notified of the failure and referred the contact to a Tesla Service center and to the NHTSA Hotline for assistance. The failure mileage was 30,616.

Recurring 'Front passenger safety restraint system fault' warning on 2023 Tesla Model Y. The fault has appeared 5 times: July 2024, November 2024, December 2024, August 2025, and September 2026. The vehicle was serviced by Tesla after each of the earlier occurrences, but the fault keeps returning. This is a safety concern because the front passenger restraint system (airbag/seat belt) may not function correctly in a crash.

Recurring 'Front passenger safety restraint system fault' warning on 2023 Tesla Model Y. The fault has appeared 5 times: July 2024, November 2024, December 2024, August 2025, and September 2026. The vehicle was serviced by Tesla after each of the earlier occurrences, but the fault keeps returning. This is a safety concern because the front passenger restraint system (airbag/seat belt) may not function correctly in a crash.

The front left safety system issue. Warning light has come on causing the car, unable to deploy airbags in the event of an accident according to what it’s stating.

See attached document for complaint.

The Autopilot/Active Safety sensor system and automated emergency braking (AEB) component failed. The vehicle experienced an uncommanded, severe "phantom braking" event and simultaneous steering lock. The vehicle is currently [State if it is at a tow yard, repair shop, or totaled, e.g., at an insurance-designated salvage yard] and is available for inspection upon request.

On the morning of 8-17, 2026, the vehicle experienced a total electrical power loss and high-voltage system deadlock immediately following an official Tesla Over-The-Air (OTA) software update pushed the previous night. Prior to this remote software update, the vehicle had zero operational issues or warning signs. Right after the update completed, the vehicle became completely unresponsive and undrivable. This issue directly compromised safety by causing a sudden, unpredictable loss of vehicle power and propulsion capability, creating a severe risk of stranded vehicle hazards and secondary collisions. The vehicle was brought to an official Tesla Service Center (Whitestone/Flushing, NY) for diagnosis. The manufacturer’s service center inspected the vehicle and confirmed a high-voltage Power Conversion System (PCS) deadlock failure (Repair Estimate ID issued). The failed PCS component remains at the Tesla Service Center awaiting replacement and is fully available for inspection upon request.

COMPONENT/SYSTEM THAT FAILED: The service brakes failed to stop the vehicle. While reverse-parking at low (parking) speed, I applied the brake pedal and the vehicle did not stop as expected, resulting in contact with an object and vehicle damage. The vehicle is available for inspection upon request; it has been preserved and driven only minimally since the event. HOW SAFETY WAS PUT AT RISK: The brakes failed with no warning. Had a person been behind the vehicle, the failure to stop could have caused injury. This is the only vehicle for a family with three children who are regularly transported in it, and I no longer feel safe driving them. REPRODUCED/CONFIRMED BY A DEALER OR SERVICE CENTER: Not yet. INSPECTED BY MANUFACTURER/POLICE/INSURANCE/OTHERS: The insurer opened and then denied the claim and stated that no vehicle telemetry/data was available to preserve. No independent forensic inspection has occurred yet. Police did not attend. WARNING LAMPS/MESSAGES/SYMPTOMS PRIOR TO FAILURE: NONE. There was no warning light, no alert message, and no audible signal before or during the event. The parking sensors did not beep as they normally do. No ABS or brake warning light appeared at any time before or after. ADDITIONAL RELEVANT DETAIL: Approximately one week earlier, the front lower control arms were replaced. It is UNKNOWN whether the ABS wheel-speed sensor or related wiring was affected; the vehicle displayed no related warning at any time. No injuries occurred.

On September 13, 2026, my 2023 Tesla Model Y (13,300 miles) displayed a High Voltage System alert stating the vehicle may not restart and service was required. I brought the vehicle to the Tesla Service Center for diagnosis. The technician found the alert occurred when the brake pedal was applied and identified electromagnetic interference affecting signal integrity in that circuit. On September 17, 2026, a ferrite suppressor was installed to address the interference, and the technician noted the alert cleared. He advised that if the concern returned, replacement of the CHMSL (Center High Mount Stop Lamp) may be required. The same day I picked up the vehicle after this repair, the High Voltage System alert recurred. Both occurrences happened while the vehicle was operating under Full Self-Driving (FSD), not under manual braking. My foot was not on the brake pedal either time. This detail was not accounted for in the original diagnosis, which was based on manual pedal actuation as the trigger. I have raised this discrepancy with Tesla and requested a re-diagnosis based on FSD-commanded brake actuation, including review of vehicle logs for both incident timestamps. My safety concern is that the alert explicitly warns the vehicle may not restart, and the underlying cause has not yet been correctly identified, since the initial repair did not resolve the issue and failed the same day. The vehicle and its diagnostic logs are available for inspection upon request. The problem has been reproduced and confirmed by the Tesla Service Center (two visits, same fault). It has not been inspected by NHTSA, police, or insurance. No warning lamps or symptoms were noted prior to the first occurrence on September 13, 2026.

I am filing a complaint regarding the low-beam headlights on my Tesla. The headlights emit an excessively bright glare that impairs the visibility of oncoming traffic and surrounding motorists, creating a hazardous driving condition. This issue corresponds to federal safety non-compliance under FMVSS No. 108 and NHTSA Recall Campaign No. 26V507, where the low beams were found to output up to 230.1 candela, nearly doubling the legal federal limit of 125 candela. The excessive illumination creates a 'veiling glare' that threatens highway safety, particularly during inclement weather conditions such as rain, snow, or fog. I request that my vehicle be physically inspected and serviced with compliant hardware components as outlined by federal regulators.

UPDATE to previous complaint – Reference Number: [XXX] VIN: [XXX]a [XXX] UPDATE to my previous NHTSA complaint regarding sudden unintended acceleration in my Tesla Model Y (VIN: [XXX] ) I previ[XXX]sudden acceleration incident on [XXX], at [XXX] 4 parking garage ramp. Tesla has now provided the Vehicle Data Report and EDR data (Case # [XXX]). The data shows accelerator pedal position increasing to 100%, with brake input occurring late. However, I am 100% certain that I did not press the accelerator pedal at any time. I have a clean driving record of over 27 years. This discrepancy between the logged data and actual driver input strongly suggests a potential safety defect in the accelerator pedal sensor system (both redundant sensors), drive-by-wire system, or brake override / Automatic Emergency Braking functionality. Attachments included with this update: Tesla Vehicle Data Report (VDR) Tesla EDR Report High-resolution photos of vehicle damage and airbag deployment I request that NHTSA review this additional technical information as part of their evaluation for a possible safety defect investigation. BTW, it is really difficult to contact Tesla to report such incidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Saturday 16th Oct 2026 around 10 AM EST, while driving down the ramp from Parking Floor 2 to Parking Floor 1 in the JFK Terminal 4 Short Term Parking garage (John F. Kennedy International Airport, New York), the Tesla vehicle suddenly accelerated forward very fast on its own without any input on the accelerator pedal. Either I was not pressing the gas pedal at the time, or I was slowing pressing as the car was going down on ramp. The car surged ahead with significant force and struck a fence at the bottom/end of the ramp area. There were two passengers in the vehicle. No other vehicles were involved. The impact caused: My Tesla Model Y to sustain severe front-end damage and appear to be a total loss. Injuries to both passengers. Minor scratches on my hands. Sequence of Events: I was driving the vehicle at low speed down the ramp from Parking Level 2 to Level 1 in JFK Terminal 4 Short Term Parking. Without pressing the accelerator, the car unexpectedly accelerated. Braking did not prevent the impact. The vehicle came to a stop only after hitting the fence. Today, I have reported this as a sudden/unintended acceleration event to Tesla and requested a full vehicle data log review. I would like Tesla to investigate following. 1. Why the car suddenly accelerated on very speed? 2. Why the steering got locked when it happened? 3. Since it is the closed parking lot, why Tesla did not stop automatically before hitting fence? I have been driving for more than 27 years, I never had any accident, and I never got any tickets in last 27 years.

See attached document for complaint.

Nuna Exec Next car seat. I have the older version of this car seat for my older child and it works great. The new version ("Next") has an issue where the tigthening/loosening strap folds over and gets stuck, thus making it impossible to loosen the straps and remove the baby from the seat which is very dangerous for the child, especially in case of an emergency. This is not the way the item should work. I contacted the company, they sent me a full replacement. The replacement seat acts the same way, they are willing to send me another shell replacement. This is clearly a production/design issue - not a one-off seat issue.

I am writing to formally escalate the recurring and increasingly serious technical and safety issues with my Tesla Model Y. Since July 2026, my vehicle has experienced multiple system malfunctions despite three service appointments, including the replacement of the vehicle computer during the most recent service. The frequency, severity, and nature of these failures have raised serious concerns regarding the vehicle’s reliability, roadworthiness, and overall safety. What initially appeared to be intermittent system alerts has now escalated to situations involving reduced propulsion, loss of critical vehicle functionality, and the vehicle becoming completely immobile while driving. I am extremely disappointed that these issues continue to occur even after multiple service interventions. I no longer have confidence in the vehicle’s ability to operate safely and reliably. he above incidents, combined with the repeated failures since July 2026, demonstrate a pattern of unresolved and potentially serious vehicle malfunctions. My concerns include: Repeated Park Assist and Adaptive Headlights malfunctions. Camera failures and abnormal vehicle visualizations. Vehicle computer replacement without lasting resolution. Electrical system power reduction and potential vehicle shutdown. Front motor disabling and reduced propulsion. Sudden reduction in acceleration and maximum speed. Windshield wiper failure during rainy weather. Automatic Vehicle Hold becoming unavailable. Automatic Emergency Braking becoming unavailable. Lane Departure Avoidance becoming unavailable. Vehicle becoming completely immobile while driving. Potential inability to restart the vehicle. Failure of driver-side door and trunk access. Unpredictable vehicle behavior and loss of confidence in its safety. These are not merely inconvenience-related issues. They involve fundamental vehicle operating systems and safety-related functions.

A 2023 Tesla Model Y experienced a sudden electrical failure while parked/being prepared for use. Multiple warnings appeared on May 26, 2026, including high-voltage system service required, low-voltage electrical system power reduced/vehicle shutting down, cabin climate control limited, and steering/braking/parking brake functions degraded. The vehicle could not be driven normally and required flatbed recovery. The failure created a safety concern because the vehicle showed high-voltage and low-voltage faults together with steering/braking/parking brake warnings and could have left the vehicle disabled without reliable restart or parking brake function. The manufacturer service center inspected and repaired the vehicle after several days. The component should be available through manufacturer service records, and screenshots of the warnings, tow/recovery, and service records are available.

This is about my tires, follow-up from my previous report ID 11726883 regarding inadequate original tires. Since 1. Tesla was unresponsive to my defective tire issue, 2. Discount Tire insisted on my continuing to drive until all 4 tires reached 4/32" tread depth, and 3. My local tire store, where my Tesla would get towed in the event of a flat while I'm near my home town (since the nearest Tesla dealer is >50 miles away), is unable to access the warranty on the original Continental Contact RX tires. He was originally told that they had to be worn to 2/32", I was advised to call Continental Tires Customer Service and chose the option of Warranty claims. I was immediately advised that Continental does not warranty original equipment tires. I was therefore forced to spend significant extra money at my local tire store, which does not get the volume discounts that Discount Tire gets. It is no longer practical for me to use Discount Tire, an hour's drive down the interstate, for my tire needs. It is further impractical for me to drive on tires that do not provide the safety that I need, despite the fact that Discount Tire would give a credit of approximately $50/tire once all 4 reached 4/32". I also now realize that Discount Tire is providing that credit at their own cost, despite the fact that they told me that the Continental with the TE on it (mine has a T2) is eligible for warranty rebate. They scanned my tires with the hand-held scanner and their computer indicated it was rebate-eligible, though the Warranty was for 40,000 miles instead of the 55,000 that the first Discount Tire person told me on the phone. I bought new tires yesterday at 33,002 miles. Bottom line is that both Tesla and Discount Tire are protecting Continental Tires from the unsafe original tires for (at least) the Tesla 2023 Long-range Y. None of the 3 are responsible to the at-risk public who is paying for their profits.

I am submitting this complaint to escalate a safety-related concern involving premature and abnormal tire wear on my Tesla Model Y, which has not been adequately addressed by Tesla. I purchased my Tesla Model Y in [Dec, 2023]. Within less than one year of normal driving, all four tires wore out significantly and required full replacement on 08/30/2024. The vehicle has been operated under normal city and highway conditions, and Tesla-recommended tire pressure was maintained consistently. This level of tire wear is well below reasonable tire life expectations and raises safety concerns, including reduced traction, increased stopping distance, and the risk of tire failure. After replacing the prematurely worn tires at my own expense, I reported the issue to Tesla Service and requested that the vehicle be inspected to determine whether alignment, camber, or suspension issues contributed to the abnormal wear. Tesla indicated that an evaluation would only be performed if I agreed to pay for diagnostic services, rather than proactively inspecting the vehicle for a potential underlying defect. As a result, no documented root-cause analysis or corrective action was provided at that time. During a later Tesla service visit for a separate suspension noise concern, Tesla replaced multiple front suspension components (including control arms and lateral/compliance links) and performed a four-wheel alignment under warranty. These repairs occurred after the tires had already been replaced, which created doubt as to whether the suspension condition at the time may have contributed to the earlier premature tire wear. Because the suspension was not evaluated when the abnormal wear occurred, the underlying cause remains unresolved. Replacing tires alone without timely evaluation of possible contributing suspension or alignment issues does not adequately address the associated safety risk.