RoadVitals

2003 Thomas Built Buses Hdx

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 26, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2003 Thomas Built Buses Hdx. 4 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V622000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Nov 26, 2008
18,198 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING 18,198 MY 2003-2009 THOMAS BUILT ER, MVP-ER, HDX, AND MVP-EF SCHOOL AND TRANSIT BUSES EQUIPPED WITH A DUAL POWER SWITCH AND MANUFACTURED FROM FEBRUARY 1, 2002 THROUGH OCTOBER 17, 2008. SOLID STATE CIRCUIT BREAKERS MAY TRIP UNNECESSARILY POTENTIALLY RESULTING IN A LOSS OF POWER TO THE BUS CHASSIS AND BODY ELECTRICAL CIRCUITS CAUSING AN UNEXPECTED LOSS OF ENGINE POWER AND EXTERIOR LIGHTING.
The risk: UNEXPECTED LOSS OF ENGINE POWER AND EXTERIOR LIGHTING COULD RESULT IN A VEHICLE CRASH.
The remedy: THOMAS BUILT BUS DEALERS WILL REPLACE THE SOLID STATE DUAL POWER SWITCH WITH A MECHANICAL CIRCUIT PRODUCTION (MEGA FUSE). THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT THOMAS BUILT AT 1-336-889-4871.
DAIMLER TRUCKS NORTH AMERICAManufacturer number FL-539View on NHTSA.gov
08V088000

EQUIPMENT ADAPTIVE/MOBILITY

Feb 26, 2008
760 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING 760 MY 2003-2007 THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JULY 6, 2005 AND JULY 19, 2006, EQUIPPED WITH BRAUN WHEELCHAIR LIFTS, MODELS NL, NCL, OR NVL. THE THRESHOLD WARNING SYSTEMS OF THE SUBJECT MODEL WHEELCHAIR LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES.
The risk: SHOULD THE THRESHOLD WARNING SYSTEM FAIL TO OPERATE, THE LIFT USER CAN FALL FROM THE VEHICLE AND BE SERIOUSLY INJURED.
The remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY WHICH WILL BE PERFORMED BY THOMAS BUILT DEALERSHIPS. THE RECALL BEGAN ON AUGUST 8, 2008. OWNERS MAY CONTACT THOMAS BUILT AT 336-889-4871.
DAIMLER TRUCKS NORTH AMERICAManufacturer number FL-524View on NHTSA.gov
08V087000

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Feb 26, 2008
243,435 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING 243,435 MY 1995-2008 THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JANUARY 1994, AND MARCH 10, 2008. (ADDITIONAL BUSES HAVE BEEN ADDED TO THIS RECALL CAMPAIGN. PLEASE SEE SUPPLEMENTAL REPORT NO. 4) THE EMERGENCY EXIT DOOR HANDLE BEGINS CORRODING AROUND THE SECURING ROLL PIN AND SQUARE DRIVE MECHANISM CAUSING THE PROTECTIVE FINISH TO CHIP AND FLAKE. CONTINUED CORROSION AND PITTING WEAKENS THE HANDLE. HANDLES WEAKENED BY CORROSION MAY BREAK WHILE TRYING TO OPEN THE DOOR FROM THE EXTERIOR.
The risk: IN THE EVENT OF AN EMERGENCY, A PERSON ON THE OUTSIDE OF THE BUS MAY BREAK THE DOOR HANDLE TRYING TO OPEN THE EMERGENCY EXIT POTENTIALLY DELAYING EVACUATION AND INCREASING THE RISK OF PERSONAL INJURY TO THE VEHICLE'S OCCUPANTS.
The remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND WILL REPLACE THE HANDLES WITH A MORE ROBUST HANDLE FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY THOMAS BUILT BUSES DEALERSHIPS. THE RECALL BEGAN ON AUGUST 18, 2008, AND NOTIFICATION FOR THE REVISED POPULATION IS EXPECTED TO BEGIN ON OR ABOUT APRIL 29, 2009. OWNERS MAY CONTACT THOMAS BUILT AT 336-889-4871.
DAIMLER TRUCKS NORTH AMERICAManufacturer number FL-525View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

51R3

STRUCTURE:BODY:DOOR; STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

THOMAS BUILT BUSES: THERE HAVE BEEN REPORTS OF THE FORWARD DOOR LEAF HEX SHAFT BREAKING. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Built Buses Hdx by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2015010—
2012010—
2011060—
2010081—
2009261—
2008082—
20070122—
20060123—
2005082—
2004071—
2003Viewing040—
2002020—
2001020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.