RoadVitals

2015 Thomas Built Buses Hdx

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 17, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2015 Thomas Built Buses Hdx. 1 safety recall has been issued covering this model year; and 89 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V566000

FUEL SYSTEM, DIESEL

Sep 17, 2014
6,759 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015 Freightliner 108SD, 114SD, and M2 Business Class; Thomas Built Buses HDX; Western Star 4700; and FCCC MBC, MC, MT45, MT55, S2C 106CAB, Sport M2 106, XBR, XBS, XCL,XCM, XCR, and XCS vehicles manufactured May 2, 2014, to July 31, 2014. The Cummins ISB or ISL engines in these vehicles may have been equipped with Fleetguard UFF-XT fuel filters, part number FF63009, whose filter shell may separate from the fuel filter nut plate causing the engine to stall without warning.
The risk: If the engine stalls unexpectedly there is an increased risk of a crash.
The remedy: Cummins will notify owners on behalf of DTNA, and dealers will replace the fuel filter with a non-defective one, free of charge. The recall began on September 29, 2014. Owners may contact DTNA customer service at 1-800-745-8000 or Cummins customer service at 1-800-223-4583. DTNA's number for this recall is FL-664.
Daimler Trucks North America LLCManufacturer number FL-664View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

19TL-9

EQUIPMENT; SUSPENSION; WHEELS

DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.

DOC-1034452

EQUIPMENT

Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).

PAB005-2019

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:DOOR

Thomas Built Buses Product Awareness Bulletin on Improved Through Lugg Compt Dr

DOC-1034175

VISIBILITY

SS:1034175 TBB Removing Window Stops from Passenger Windows

DOC-1034175

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY

SS:1034175 TBB Removing Window Stops from Passenger Windows

DOC-1034181

EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SS:1034181 TBB AC Testing procedure test Form

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Built Buses Hdx by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2015Viewing010—
2012010—
2011060—
2010081—
2009261—
2008082—
20070122—
20060123—
2005082—
2004071—
2003040—
2002020—
2001020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.