RoadVitals

2004 Thomas Built Buses Minotour

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
12
Latest Mar 5, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2004 Thomas Built Buses Minotour. 12 safety recalls have been issued covering this model year; and 68 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

12 campaigns cover this model year

View all 12

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V170000

EQUIPMENT ADAPTIVE/MOBILITY

Mar 5, 2019
410 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2019 Thomas Built Buses Minotour school buses built on a Ford chassis equipped with a specific wheelchair lift option. The wheelchair lift can be operated without the parking brake being engaged after they key is turned off.
The risk: When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move. Using the wheelchair lift during this time can increase the risk of injury.
The remedy: DTNA has notified owners, and dealers will modify the wheelchair lift wiring harness, free of charge. DTNA issued owners an interim notification on April 10, 2019. The recall began December 20, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-811.
Daimler Trucks North America LLCManufacturer number FL-811View on NHTSA.gov
18V330000

EQUIPMENT ADAPTIVE/MOBILITY

May 17, 2018
6 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2006 Thomas Built Buses Minotour transit buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.
The risk: If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.
The remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift wiring, correcting it as necessary, free of charge. Daimler issued an interim notification to owners on June 19, 2018. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-770.
Daimler Trucks North America LLCManufacturer number FL-770View on NHTSA.gov
18V301000

EQUIPMENT ADAPTIVE/MOBILITY

May 8, 2018
1,688 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2018 Thomas Built Buses Minotour school buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.
The risk: If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.
The remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift wiring, correcting it as necessary, free of charge. Daimler issued an interim notification to owners on June 19, 2018. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-770.
Daimler Trucks North America LLCManufacturer number FL-770View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SS1034650

STRUCTURE

Service Solution for MinoTours. This Service Solution is provided to report a product improvement in preventing water / dust intrusion in the drivers vestibule area.

SS1034611

ENGINE AND ENGINE COOLING; EQUIPMENT; VISIBILITY

Service Solution for Thomas Built Buses Minotours addressing the lack of heat coming from the rear wall heater. Adding a booster pump to improve heater coolant flow is now available.

PAB048-2019

EQUIPMENT

Thomas Built Buses Product Awareness Bulletin on Data Book Update

ICI19-032 TBB FL

EQUIPMENT ADAPTIVE/MOBILITY

TBB FL761 - Revised Bulletin

DOC-1034175

VISIBILITY

SS:1034175 TBB Removing Window Stops from Passenger Windows

DOC-1033968

EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS

Service Solution: 1033968 TBB Warning Lights, One Side Flashes Faster than the Other

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Built Buses Minotour by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2022051—
2021021—
2020070—
2019060—
20181132—
20170192—
20160202—
20150211—
20140171—
20130131—
20120121—
20110161—
20100161—
20090181—
20080201—
20070232—
20060222—
20051140—
2004Viewing0120—
2003090—
2002070—
2001030—
2000040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.