2004 Thomas C2 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Thomas C2, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure150.0%
- Tires & wheels150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL*- THE CONTACT STATED THAT THE 2004 THOMAS BUILT SCHOOL BUS' COWL SEPARATED FROM THE BODY OF THE BUS. THE CONTACT CALLED THE MANUFACTURER, AND WAS DENIED THE REPAIRS BECAUSE THE SCHOOL WAS SUPPOSED TO TIGHTEN ALL THE COWL MOUNTING BOLTS EVERY 6 MONTHS. THE CONTACT CALLED THE PONDER EQUIPMENT DEALERSHIP, AND WAS INFORMED THAT THEY NEVER HEARD THAT THIS TYPE OF MAINTENANCE WOULD BE NEEDED FOR THE COWL MOUNTS. THE CONTACT STATED THAT DUE TO THIS PROBLEM THE ENTIRE FRONT END COULD DETACH FROM THE BUS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I HAVE A COMPLAINT ABOUT A PRODUCT OUR STATE USES ON IT'S SCHOOL BUS UNITS. THE STATE BUYS SCHOOL BUS RETREADS (CALLED BEAD TO BEAD RETREADS) THAT COVER UP THE ORIGINAL MANUFACTURER'S NAME, DOT , LOAD RANGE AND OTHER VITAL INFORMATION. DOES THE TREAD ACT COVER SCHOOL BUS SIZED (11R22.5) TIRES? THE INFORMATION PLACED BACK ON THE CASING DURING THE RE-MANUFACTURING PROCESS DOES NOT MATCH THAT OF THE ORIGINAL MANUFACTURER. (GOODYEAR) ARE RE-MANUFACTURED TIRES THAT COVER THE SIDEWALL OF THE ORIGINAL MANUFACTURER LEGAL? WHAT HAPPENS IF THE ORIGINAL MANUFACTURER HAS A RECALL, HOW WOULD WE GET THE CORRECT TIRES OFF THE SCHOOL BUS UNITS THAT CARRY OUR CHILDREN? THANKS. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .