RoadVitals

2003 Thomas Er

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 16, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Nov 26, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2003 Thomas Er, most frequently naming the other / unspecified category. 6 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V622000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Nov 26, 2008
18,198 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING 18,198 MY 2003-2009 THOMAS BUILT ER, MVP-ER, HDX, AND MVP-EF SCHOOL AND TRANSIT BUSES EQUIPPED WITH A DUAL POWER SWITCH AND MANUFACTURED FROM FEBRUARY 1, 2002 THROUGH OCTOBER 17, 2008. SOLID STATE CIRCUIT BREAKERS MAY TRIP UNNECESSARILY POTENTIALLY RESULTING IN A LOSS OF POWER TO THE BUS CHASSIS AND BODY ELECTRICAL CIRCUITS CAUSING AN UNEXPECTED LOSS OF ENGINE POWER AND EXTERIOR LIGHTING.
The risk: UNEXPECTED LOSS OF ENGINE POWER AND EXTERIOR LIGHTING COULD RESULT IN A VEHICLE CRASH.
The remedy: THOMAS BUILT BUS DEALERS WILL REPLACE THE SOLID STATE DUAL POWER SWITCH WITH A MECHANICAL CIRCUIT PRODUCTION (MEGA FUSE). THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT THOMAS BUILT AT 1-336-889-4871.
DAIMLER TRUCKS NORTH AMERICAManufacturer number FL-539View on NHTSA.gov
08V087000

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Feb 26, 2008
243,435 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING 243,435 MY 1995-2008 THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JANUARY 1994, AND MARCH 10, 2008. (ADDITIONAL BUSES HAVE BEEN ADDED TO THIS RECALL CAMPAIGN. PLEASE SEE SUPPLEMENTAL REPORT NO. 4) THE EMERGENCY EXIT DOOR HANDLE BEGINS CORRODING AROUND THE SECURING ROLL PIN AND SQUARE DRIVE MECHANISM CAUSING THE PROTECTIVE FINISH TO CHIP AND FLAKE. CONTINUED CORROSION AND PITTING WEAKENS THE HANDLE. HANDLES WEAKENED BY CORROSION MAY BREAK WHILE TRYING TO OPEN THE DOOR FROM THE EXTERIOR.
The risk: IN THE EVENT OF AN EMERGENCY, A PERSON ON THE OUTSIDE OF THE BUS MAY BREAK THE DOOR HANDLE TRYING TO OPEN THE EMERGENCY EXIT POTENTIALLY DELAYING EVACUATION AND INCREASING THE RISK OF PERSONAL INJURY TO THE VEHICLE'S OCCUPANTS.
The remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND WILL REPLACE THE HANDLES WITH A MORE ROBUST HANDLE FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY THOMAS BUILT BUSES DEALERSHIPS. THE RECALL BEGAN ON AUGUST 18, 2008, AND NOTIFICATION FOR THE REVISED POPULATION IS EXPECTED TO BEGIN ON OR ABOUT APRIL 29, 2009. OWNERS MAY CONTACT THOMAS BUILT AT 336-889-4871.
DAIMLER TRUCKS NORTH AMERICAManufacturer number FL-525View on NHTSA.gov
07V544000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Nov 29, 2007
33,303 units potentially affected
The defect: CERTAIN 2001 THROUGH 2008 THOMAS BUILT FS-56, ER, MVP ER, HDX, AND MVP EF SCHOOL BUSES MANUFACTURED FROM OCTOBER 23, 2000, THROUGH JANUARY 24, 2006, EQUIPPED WITH TYCO PC BOARD AND TYPE II AUTO RESET CIRCUIT BREAKERS. TYPE II AUTO RESET CIRCUIT BREAKER TEMPERATURES MAY EXCEED THE RATING OF THE TYCO PC BOARD CAUSING THE BOARDS TO MELT POTENTIALLY RESULTING IN A VEHICLE FIRE.
The risk: A VEHICLE FIRE CAN OCCUR POSSIBLY RESULTING IN A CRASH.
The remedy: THOMAS BUILT WILL NOTIFY OWNERS AND REPAIR THE BUSES BY REPLACING THE TYPE II AUTO RESET CIRCUIT BREAKERS WITH MANUAL CIRCUIT BREAKERS, AND THE JUMPER CABLE. THE RECALL BEGAN ON MARCH 28, 2008. OWNERS MAY CONTACT THOMAS BUILT CUSTOMER SUPPORT OFFICE AT 336-889-4871.
FREIGHTLINER LLCManufacturer number FL-516View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE07029ClosedPreliminary Evaluation

SIDE ELECTRICAL FUSE PANEL FIRES

Opened Jun 20, 2007
Closed Nov 29, 2007

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER BECOMING AWARE OF TWO SCHOOL BUS FIRES THAT STARTED IN THE SIDE MOUNTED ELECTRICAL FUSE PANEL ON A PAIR OF THOMAS BUILT SCHOOL BUSES.THEFLEET OWNER HAD REPORTED THE BUS INTERIORS FILLED WITH SMOKE, CERTAIN ELECTRICAL DEVICES BECAME INOPERATIVE, AND THE BUSES STALLED. THE TWO BUSES INVOLVED IN THE FIRE INCIDENTS HAVE CONSECUTIVE VIN NUMBERS AND THE FIRES WERE SIMILAR, BUT NOT IDENTICAL TO A PREVIOUS RECALL (06V-136) CONDUCTED BY THOMAS BUILT.THESE BUSES WERE NOT INCLUDED IN THE PRIOR RECALL, WHICH INVOLVED A DEFECTIVE POWER DISTRIBUTION MODULE (PDM).AFTER FURTHER TECHNICAL EVALUATION, FREIGHTLINER DECIDED THEY WOULD CONDUCT A SAFETY RECALL TO CORRECT DEFICIENCIES IN THEPREVIOUS RECALL AND ALSO EXPAND THE POPULATION TO CAPTURE ALL AFFECTED BUSES.THE CORRECTIVE ACTION FREIGHTLINER PLANS TO TAKE WILL BE FORWARDED TO ODI WHEN AVAILABLE. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

ELECTRICAL SYSTEMLed to recall 07V544000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jan 16, 2007

TL*- THE CONTACT STATED THAT HE DRIVES A 2003 THOMAS BUILT BUS FOR WALLENPAUPACK SCHOOLS IN PA. THE CONTACT STATED THAT HE RECEIVED A RECALL LETTER 09/14/05 FOR THE STOP ASSEMBLY WITH CAMPAIGN# 05V347000. THE COMPANY HAS NOT RESOLVED THE RECALL REPLACEMENT, AND HE RECEIVED HIS 2ND NOTICE FROM THE MANUFACTURE 05/16/06, STATING THAT THE MANUFACTURE STILL HAS NO RECORD OF THIS RECALL BEING REPAIRED. THE MOST RECENT LETTER WAS RECEIVED 11/03/06 AND THERE HAS BEEN NO RESOLUTION AS OF YET. THE CONTACT STATED THAT HE HAS CALLED THE ROHRER BUS LINE ON SEVERAL OCCASIONS AND HAS BEEN TOLD BY STEVE PAT WITH # 717-957-4774 THAT HE WILL BE OUT TO TAKE CARE OF THE RECALL. THE CONTACT STATED THAT NEITHER MR. PAT NOR THE MANUFACTURE HAVE DONE THEIR PART TO FIXING THIS REPAIR. THE CONTACT WILL SUBMIT MODEL# WHEN HE RECEIVES HIS HARD COPY. THERE HAS BEEN NO FAILURE TO DATE. *NM

NHTSA ID
10178816
Incident
Sep 14, 2005

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PSD-302B

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES, AIR

THOMAS BUILT: IT HAS BEEN DETERMINED THAT CERTAIN MODEL BUSES, ER-HD, HDX AND MVP-EF UNITS, HAVE THE VON #70 S-CAM BRACKETS THAT COULD DEVELOP CRACKS IN THE LOWER PORTION. *PE

51R3

STRUCTURE:BODY:DOOR; STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

THOMAS BUILT BUSES: THERE HAVE BEEN REPORTS OF THE FORWARD DOOR LEAF HEX SHAFT BREAKING. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Er by model year
YearComplaintsRecallsInvestigationsIssue Index
2008031—
2007031—
2006031—
2005061—
2004061—
2003Viewing161—
2002051—
2001021—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.