RoadVitals

2002 Thomas Saf-T-Liner

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 14, 2002
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Thomas Saf-T-Liner, most frequently naming the airbags and powertrain (other) categories. 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags150.0%
  • Powertrain (other)150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Mar 14, 2002

THE AIR BAG DEFLATED CAUSING THE DRIVE SHAFT TO FAIL AND SEPARATE FROM THE BUS. THE REPAIR WAS DONE, BUT THE AIR BAG DEFLATED AGAIN. *YH

NHTSA ID
564684
Incident
Feb 14, 2002
Powertrain (other)
Filed Feb 12, 2002
Crash reported

DRIVER HEARD A NOISE FROM THE REAR OF THE BUS AND PULLED OVER AND CHECKED THE BUS. AIR RIDE BAGS WERE DEPLOYED. FOUND PROBLEM - A NUT HAD FALLEN OFF THE CONTROL ARM OF THE AIR PRESSURE VALVE, CAUSING AIR RIDE BAGS TO DEFLATE. IT WAS REPAIRED. BUS CONTINUED ON ROUTE. 15-20 SECONDS INTO ROUTE, DRIVE SHAFT FAILED AND BROKE OFF THE BUS, STRIKING A PASSING VEHICLE. IT KNOCKED A HOLE IN THE GAS TANK OF THE PASSING VEHICLE. WE WERE NOT WARNED THAT IF AIR RIDE BAGS WERE DEPLOYED, THE DRIVE LINE WOULD FAIL, WHICH COULD HAVE CAUSED DEATH TO STUDENTS ON THE BUS, PASSING MOTORISTS OR PEDESTRIANS.*AK

NHTSA ID
758122
Incident
Jan 27, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PS-13-8

SERVICE BRAKES, AIR:SLACK ADJUSTERS:AUTOMATIC

THOMAS BUILT BUS: ALL MODELS OF THOMAS BUSES USING AUTOMATIC SLACK ADJUSTERS. THE AUTOMATIC SLACK ADJUSTERS ARE ROUTINELY BEING ADJUSTED BY SOME OPERATORS AND SERVICE TECHNICIANS TO MAKE BRAKE PUSHROD STROKE APPEAR TO BE WITH LEGAL BRAKE ADJUSTMENT LIMITS, OR TO COMPENSATE FOR MIS-DIAGNOSED OUT OF ADJUSTMENT CONDITIONS CAUSED BY WORN OR DAMAGED FOUNDATION BRAKE COMPONENTS. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Saf-T-Liner by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing200
2001121
2000011
1998101
1997030
19960100
19951110
19940132
19930101
1992071
1991052
1990052
1989042
1988051
1987030
1986030
1985030
1984030
1983030
1982030
1981020
1980020
1979010
1978010
1977010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.