RoadVitals

2011 Thomas School Bus Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 21, 2014
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Thomas School Bus, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Interior & seats2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

BROKEN SEAT BACKS. 14 OUT OF 28 SEAT BACKS BROKEN. BUSSES DO NOT HAVE SEAT BELTS THIS IS THE SAFETY BARRIER FOR THE CHILDREN. SOMETHING NEEDS TO BE DONE. THE SEAT MANUFACTURER IS DOING NOTHING TO CORRECT THE ISSUE. EVERY BUS WE PULL IN HAS MULTIPLE SEATS BROKEN. THIS IS ONLY A 4 YEAR OLD BUS!! *TR

NHTSA ID 10627151 · filed Aug 21, 2014

SEAT BACKS BROKEN, SHEET METAL BACKING BREAKING AROUND THE SPOT WELDS WHERE IT IS SECURED TO THE TUBE FRAME. SYNTEC SEAT - MANUFACTURER. *TR

NHTSA ID 10595067 · filed May 30, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .