Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 2 NHTSA owner-reported complaints for the 2011 Thomas School Bus, most frequently naming the interior & seats category.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 2 months of data.
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
BROKEN SEAT BACKS. 14 OUT OF 28 SEAT BACKS BROKEN. BUSSES DO NOT HAVE SEAT BELTS THIS IS THE SAFETY BARRIER FOR THE CHILDREN. SOMETHING NEEDS TO BE DONE. THE SEAT MANUFACTURER IS DOING NOTHING TO CORRECT THE ISSUE. EVERY BUS WE PULL IN HAS MULTIPLE SEATS BROKEN. THIS IS ONLY A 4 YEAR OLD BUS!! *TR
SEAT BACKS BROKEN, SHEET METAL BACKING BREAKING AROUND THE SPOT WELDS WHERE IT IS SECURED TO THE TUBE FRAME. SYNTEC SEAT - MANUFACTURER. *TR
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2011Viewing | 2 | 0 | 0 | — |
| 2010 | 2 | 0 | 0 | — |
| 2009 | 3 | 0 | 0 | — |
| 2004 | 1 | 1 | 1 | — |
| 2002 | 2 | 0 | 2 | — |
| 1999 | 3 | 0 | 2 | — |
| 1998 | 5 | 0 | 0 | — |
| 1997 | 1 | 0 | 0 | — |
| 1996 | 2 | 2 | 1 | — |
| 1995 | 0 | 2 | 1 | — |
| 1994 | 0 | 4 | 1 | — |
| 1993 | 0 | 4 | 2 | — |
| 1992 | 0 | 10 | 1 | — |
| 1991 | 0 | 11 | 1 | — |
| 1990 | 0 | 12 | 1 | — |
| 1989 | 0 | 9 | 1 | — |
| 1988 | 0 | 8 | 1 | — |
| 1987 | 0 | 6 | 0 | — |
| 1986 | 0 | 6 | 0 | — |
| 1985 | 0 | 6 | 0 | — |
| 1984 | 0 | 4 | 0 | — |
| 1983 | 0 | 4 | 0 | — |
| 1982 | 0 | 4 | 1 | — |
| 1981 | 0 | 4 | 0 | — |
| 1980 | 0 | 4 | 0 | — |
| 1979 | 0 | 3 | 0 | — |
| 1978 | 0 | 3 | 0 | — |
| 1977 | 0 | 3 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.