RoadVitals

2010 Thomas School Bus

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 21, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2010 Thomas School Bus, most frequently naming the brakes and interior & seats categories.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Interior & seats150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Mar 21, 2019
Crash reported

I WAS DRIVING THOMAS REAR ENGINE HDX BUS WITH 38 PASSENGERS ON 3/19/20. MY LEFT FOOT ,STEEL TOE BOOT,WAS POSITIONED IN FRONT OF AND POSSIBLY UNDER BRAKE PEDAL AS I MOVED TO BE COMFORTABLE WHILE DRIVING. I APPROACHED A STOP LIGHT USING ENGINE BRAKE TO SLOW DOWN ON A 50MPH HWY NO INJURIES WHEN I TRIED TO APPLY FOOT BRAKE I COULDN'T FIND IT. ULTIMATELY REAR ENDED A 2007 GMC YUKON PLEASE SEE RECREATED PICTURE . I'M CONCERNED THIS COULD HAPPEN TO OTHERS IN MORE SERIOUS ACCIDENT. THOMAS HAS NOW CHANGED OPERATORS COMPARTMENT BUT THERE WERE ABOUT FIVE YEARS OF THIS BRAKE PEDAL HAZARD MY VIDEO MUST BE TOO LARGE TO SEND

NHTSA ID
11190547
Incident
Mar 19, 2019
Mileage
91,084 mi
Interior & seats
Filed May 20, 2014

ON THE SYNTEC SCHOOL BUS SEATS THE SHEET METAL BACKING IS BREAKING AWAY FROM THE TUBE FRAME. THE SHEET METAL IS BREAKING AROUND THE SPOT WELDS. THIS PARTICULAR BUS HAD 6 BROKEN SEATS. *TR

NHTSA ID
10592680
Incident
May 20, 2014
Mileage
35,036 mi

Compare model years

Complaint and recall counts across every year of this model

Thomas School Bus by model year
YearComplaintsRecallsInvestigationsIssue Index
2011200—
2010Viewing200—
2009300—
2004111—
2002202—
1999302—
1998500—
1997100—
1996221—
1995021—
1994041—
1993042—
19920101—
19910111—
19900121—
1989091—
1988081—
1987060—
1986060—
1985060—
1984040—
1983040—
1982041—
1981040—
1980040—
1979030—
1978030—
1977030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.