RoadVitals

2004 Thor California Jazz Frenzy

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Apr 16, 2006
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest May 25, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2004 Thor California Jazz Frenzy, most frequently naming the tires & wheels category. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels3100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V243000

STRUCTURE

May 25, 2004
83 units potentially affected
The defect: ON CERTAIN 'TOY BOX' TRAVEL TRAILERS, IMPROPER WEIGHT DISTRIBUTION MAY OCCUR WHEN THE BACK OF THE TRAVEL TRAILER IS LOADED WITH CARGO.
The risk: UNDER CERTAIN LOAD CONDITIONS, THE IMPROPER WEIGHT DISTRIBUTION MAY CAUSE HANDLING PROBLEMS WITH THE TRAVEL TRAILER, INCLUDING BUT NOT LIMITED TO, POTENTIAL SWAYING OF THE TRAILER WHILE BEING TOWED ON THE ROAD, WHICH COULD ULTIMATELY RESULT IN A CRASH INVOLVING THE TRAVEL TRAILER AND THE TOW VEHICLE.
The remedy: DEALERS WILL ADD THE NECESSARY WEIGHT AT THE TRAILER'S A-FRAME, CHANGE THE TRAILERS A-FRAME TO A THICKER STEEL, AND CHANGE THE TRAILER'S COUPLER AND SAFETY CHAINS TO A HIGHER WEIGHT RATING. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY OR FEBRUARY 2005. OWNERS SHOULD CONTACT THOR CALIFORNIA AT 1-888-697-8467.
THOR CALIFORNIA INC.View on NHTSA.gov
04V242000

STRUCTURE

May 25, 2004
48 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS, IMPROPER WEIGHT DISTRIBUTION MAY OCCUR WHEN THE BACK OF THE TRAVEL TRAILER IS LOADED WITH CARGO.
The risk: UNDER CERTAIN LOAD CONDITIONS, THE IMPROPER WEIGHT DISTRIBUTION MAY CAUSE HANDLING PROBLEMS, INCLUDING BUT NOT LIMITED TO, POTENTIAL SWAYING OF THE TRAILER WHILE BEING TOWED ON THE ROAD. THIS COULD ULTIMATELY RESULT IN AN CRASH INVOLVING THE TRAVEL TRAILER AND THE TOW VEHICLE.
The remedy: DEALERS WILL ADD THE NECESSARY WEIGHT AT THE TRAILER'S A-FRAME. OWNERS SHOULD CONTACT THOR CALIFORNIA AT 1-888-697-8467. THIS RECALL WAS SUPERSEDED BY 06V-466.
THOR CALIFORNIA INC.View on NHTSA.gov
04V241000

STRUCTURE

May 25, 2004
224 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS, IMPROPER WEIGHT DISTRIBUTION MAY OCCUR WHEN THE BACK OF THE TRAVEL TRAILER IS LOADED WITH CARGO.
The risk: UNDER CERTAIN LOAD CONDITIONS, THE IMPROPER WEIGHT DISTRIBUTION MAY CAUSE HANDLING PROBLEMS, INCLUDING BUT NOT LIMITED TO, POTENTIAL SWAYING OF THE TRAILER WHILE BEING TOWED ON THE ROAD. THIS COULD ULTIMATELY RESULT IN AN CRASH INVOLVING THE TRAVEL TRAILER AND THE TOW VEHICLE.
The remedy: DEALERS WILL ADD REINFORCING STEEL TO THE A-FRAME, INSTALL A NEW COUPLER WITH HIGHER WEIGHT CAPACITY, AND HIGHER CAPACITY SAFETY CHAINS. OWNERS SHOULD CONTACT THOR CALIFORNIA AT 1-888-697-8467.
THOR CALIFORNIA INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Apr 16, 2006

I WAS TOWING A THOR JAZZ 2800RK 5TH WHEEL EAST BOUND ON INTERSTATE 10, NEAR PALM SPRING CA. TEMPERATURE ABOUT 75 DEGREES. THE TRAILER AND TRUCK WERE NOT OVER LOADED. THE COLD TIRE PRESSURE WAS CHECKED AT 80 PSI ABOUT ONE HOUR BEFORE WE HAD THE FIRST BLOW OUT. TWO 28 MONTH OLD CARLISLE RADIAL TIRES WITH LESS THAN 1100 MILES BLEW OUT. THE SECOND TIRE (NOT THE SPARE) BLEW OUT LESS THAN 20 MILES FROM THE POINT WHERE THE FIRST TIRE BLEW. THE FIRST TIRE WAS ON THE PASSENGER SIDE FRONT AXEL OF THE RV AND THE SECOND TIRE WAS WAS ON THE DRIVER SIDE REAR AXEL. THERE WAS NO ROAD HAZARD INVOLVED. BOTH TIRE EXPLODED. TIRE ID NUMBERS: B37BAM0104 AND B36BAK0507. CARLISLE RADIAL TIRE, TUBLESS, LT235/85/R16 "TRAILER TIRE ONLY", LOAD RANGE E. 2 POLYESTER + 2 STEEL BELTS WITH 2 PLY POLYESTER SIDEWALL. THE TIRES EXPLODED ONE IN THE CENTER OF THE TREAD AND THE SECOND ON OUTER EDGE OF THE TREAD. *NM

NHTSA ID
10155433
Incident
Apr 7, 2006
Mileage
1,050 mi
Tires & wheels
Filed Jul 13, 2005

DT: THE CONSUMER STATED HE HAS A 2004 THOR JAZZ 2830RL. THE TRAILER WAS PURCHASED A YEAR AGO. THE TIRES ARE BY CARLISLE. ONE OF THE REAR TIRES BLEW AND THE STEEL BELT DAMAGED THE TRAILER. HE CALLED CARSON RV SALES THEY TOLD HIM THEY HAD OVER 7 OF THESE TIRES BLOW IN THE LAST MONTH AN HALF ON DIFFERENT TRAILERS. THE MANUFACTURER SAID THEY NO LONGER PURCHASE ANYMORE OF THESE TIRES. THE MODEL NUMBER FOR THE TIRES WAS UNAVAILBLE. *JB

NHTSA ID
10128673
Incident
Jul 1, 2005
Tires & wheels
Filed Jun 30, 2005

DT: THE TIRE ON THE RV HAD LESS THAN 3,000. THE CONSUMER KEPTTHEM PROPERLY INFLATED, HOWEVER THE RIGHT FRONT TIRE SHREDDED ON THE PASSENGERS SIDE. *AK

NHTSA ID
10127119
Incident
May 27, 2005