RoadVitals

2020 Thor Motor Coach Challenger

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 14, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 30, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 Thor Motor Coach Challenger, most frequently naming the electrical, exterior lighting and powertrain (other) categories. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Exterior lighting133.3%
  • Powertrain (other)133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V504000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jun 30, 2019
1,554 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
The risk: Unexpected movement of the slide-out room can increase the risk of a injury.
The remedy: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Thor Motor CoachManufacturer number RC000170View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalExterior lightingPowertrain (other)
Filed Sep 14, 2020

WHILE TRAVELING ON A INTERSTATE THE VEHICLE SHUT COMPLETELY OFF. THE MOTOR SHUT OFF AND WE LOST ALL POWER BRAKES AND STEERING. ALL POWER INSIDE AND OUTSIDE SHUT OFF SO WE HAD NO LIGHTS ON THE EXTERIOR TO SEE OR SIGNAL OTHER VEHICLES. I HAD TO STOP THE VEHICLE WITH THE EMERGENCY BRAKE.

NHTSA ID
11354942
Incident
Sep 13, 2020
Mileage
5,645 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LTR 120519

EQUIPMENT

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Challenger by model year
YearComplaintsRecallsInvestigationsIssue Index
2023101—
2022201—
2021301—
2020Viewing110—
2019120—
2018030—
2017551—
2016760—
2015551—
2014661—
2013250—
2012020—
2011020—
2010010—
2009010—
2008010—
2007010—
2006010—
2005010—
2004010—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.