RoadVitals

2019 Thor Motor Coach Chateau

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 28, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2019 Thor Motor Coach Chateau. 3 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V775000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Oct 28, 2019
378 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Chateau 22B, 22E, 23U, 24F, 25V, and 28A, Daybreak 22GO, Four Winds 22B, 22E, 24F, 26B and 28A, Freedom Elite 22HE and 2020 Quantum GR22, and SE22 motorhomes. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk: Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.
The remedy: GM will notify TMC owners, and dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, GMC customer service at 1-800-462-8782 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000177.
Thor Motor CoachManufacturer number RC000177View on NHTSA.gov
18V741000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

Oct 19, 2018
1,384 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Four Winds, Chateau, and Freedom Elite vehicles. The liquid propane (LP) hose may not have adequate space between the floor and the metal plate on the refrigerator, causing damage to the hose and possibly creating a propane leak.
The risk: A propane leak can increase the risk of a fire.
The remedy: TMC will notify owners, and dealers will remove a portion of the refrigerator base plate to provide additional clearance for the LP hose, free of charge. The recall began December 11, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000162.
Thor Motor CoachManufacturer number RC000162View on NHTSA.gov
18V385000

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

Jun 8, 2018
691 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2019 Thor Four Winds, Chateau, Freedom Elite, Majestic, Outlaw, Quantum and Vegas motorhomes built on modified Ford E-450 chassis. The U-bolts on the rear axle that hold the leaf spring and rear axle together may have been insufficiently tightened.
The risk: The loose U-bolts may further loosen or break allowing the axle to separate and cause a loss of control, increasing the risk of a crash.
The remedy: TMC has notified owners, and dealers will tighten U-bolts to the proper torque, free of charge. The recall began on June 22, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000156.
Thor Motor CoachManufacturer number RC000156View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 20-04

EQUIPMENT

Certain model year 2019.5 Chateau, Four Winds, and Quantum 31’ motorhomes may experience problems with the gas burner igniting on the cooktop. This may be due to the cooktop being a second-generation TI-1+2B combination gas/induction cooktop which requires a 12-volt power supply wire from the distribution panel. This 12-volt power supply wire may be missing.

LTR 120519

EQUIPMENT

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Chateau by model year
YearComplaintsRecallsInvestigationsIssue Index
2026020—
2025020—
2024110—
2023020—
2022020—
2021220—
2020070—
2019Viewing030—
2018550—
2017250—
2016140—
2015230—
2014220—
2013120—
2012030—
2011030—
2010020—
2009010—
2008010—
2007010—
2006010—
2005010—
2004010—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.