RoadVitals

2015 Thor Motor Coach Four Winds

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 9, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2015 Thor Motor Coach Four Winds, most frequently naming the driver assistance, fuel system and other / unspecified categories. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance120.0%
  • Fuel system120.0%
  • Other / unspecified120.0%
  • Steering120.0%
  • Suspension120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V758000

EQUIPMENT

Nov 22, 2017
110,400 units potentially affected
The defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor CoachView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Jul 9, 2018

THE FOLLOWING ISSUE IS COMMON TO THE THOR MOTOR COACH WHICH IS BUILT ON THE F550 CHASSIS AS IS ATTESTED TO IN NUMEROUS RECREATIONAL VEHICLE (RV) FORUMS. THIS ISSUE IS DURING REFUELING THE AUTOMATIC SHUT OFF FROM THE FUEL NOZZLE CONSTANTLY SHUTS OFF. THE OPERATOR IS REQUIRED TO STAND THERE AND SLOWLY FILL THE TANK AND EVEN THEN THE AUTOMATIC SHUT OFF SHUTS OFF MAKING IT IMPOSSIBLE TO DETERMINE WHEN THE FUEL TANK IS FULL. THE RESULT IS THAT THE FUEL TANK OVERFILLS AND THE FUEL SPEWS FORTH FROM THE FILLER NECK ALL OVER THE GROUND AND THE OPERATOR. DURING THE FOREGOING THE VEHICLE IS STATIONARY AND OCCURS AT ALL SERVICE STATIONS. THE ISSUE APPEARS TO BE IN EITHER THE DESIGN OR INSTALLATION OF THE FUEL FILLER NECK. AS PREVIOUSLY STATED THE ISSUE IS WELL DOCUMENTED IN THE RV FORUMS AND OCCURS WITH EVERY REFUELING OPERATION. TO FURTHER COMPOUND THE ISSUE FORD POINTS THE FINGER AT THOR AND THOR POINTS THE FINGER AT FORD AND NOTHING GETS RESOLVED.

NHTSA ID
11110326
Incident
Jun 30, 2018
Mileage
7,000 mi
Other / unspecified
Filed Jul 25, 2016

TL* THE CONTACT OWNS A 2015 THOR FOUR WINDS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO BE SERVICED, THE TECHNICIAN INFORMED THAT THE REAR PASSENGER INSIDE DUAL WHEEL TIRE WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED ON THREE SEPARATE OCCASIONS. IN ADDITION, THE TECHNICIAN INFORMED THAT THE VEHICLE TIRE WAS EQUIPPED WITH A RUBBER VALVE STEM AND SHOULD HAVE A METAL VALVE STEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

NHTSA ID
10888131
Incident
Jul 16, 2016
Driver assistanceSteeringSuspension
Filed Jun 1, 2015

DRIVING OUR NEW 2015 THOR FOUR WINDS 26A MOTORHOME ON THE EXPRESSWAY - OVER 45-50 MPH --WAS ABSOLUTELY UNSAFE. THE MOTORHOME WAS ALL OVER THE ROAD. MY HUSBAND AND I HAD TO KEEP A "DEATH GRIP" ON THE STEERING WHEEL IN ORDER TO TRY TO KEEP THE MOTORHOME ON THE ROAD! WE LIKENED IT TO STEERING A LARGE RUBBER BALL (SWAYING WITH A MAJOR AMT OF PLAY IN THE STEERING WHEEL). AFTER ANOTHER ISSUE WITH A LEAK IN OUR ENGINE COMPARTMENT WHICH CAUSED FORD TO TOW THE MOTORHOME TO A FORD LG TRUCK DEALER; WE HAD THE FORD CHASIS ALIGNED -- HOPING THAT IT WOULD ALLEVIATE THE SWAYING AND STEERING ISSUE. IT DID NOT. AFTER CONTACTING THOR, WE HAD A MORE EXTENSIVE ALIGNMENT DONE AT ANOTHER FORD LG TRUCK DEALER, AT THOR'S RECOMMENDATION -- WHICH HELPED A BIT, BUT WE STILL EXPERIENCED SWAYING, BUT COULD NOW DRIVE AT 55 MPH UNTIL IT WAS UNSAFE. CURRENTLY, WE HAVE A PART ON ORDER WITH CAMPING WORLD IN NEW PORT RICHEY, FL THAT IS SUPPOSED TO FIX THE PROBLEM WITH THE SUSPENSION AND SWAY. WE INTEND TO SUBMIT ALL OF OUR BILLS TO THOR FOR REIMBURSEMENT DUE TO THIS ISSUE. I'LL TRY TO PROVIDE AN UPDATE TO THIS POSTING, IF THAT'S AT ALL POSSIBLE. (EXPECTING TO HAVE RESULTS BY JUNE 15, 2015). ADDITIONALLY, FORD & THOR ARE AWARE OF THE ISSUES WE'VE BEEN HAVING WITH THE SUSPENSION AND STEERING! (ADDITIONALLY, TWO OF THE OUT SIDE COMPARTMENTS OF THE MOTORHOME ARE LEAKING). WE INTEND TO HAVE THESE FIXED AS WELL AT CAMPING WORLD NEXT WEEK.

NHTSA ID
10722665
Incident
Apr 3, 2015
Mileage
900 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

RC000218SADealer

ELECTRICAL SYSTEM

us. On certain model year 2012– 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (“ESP”) control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash. This affects the following Thor Motor Coach products: model year 2013-2020 Chateau Citation & Four Winds Siesta, 2017-2019 Compass, 2017-2020 Four Winds, Gemini, Quantum, Chateau, & Synergy, and 2018-2020 Freedom Elite motorhomes

LTR 120519

EQUIPMENT

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

LTR 110317

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Four Winds by model year
YearComplaintsRecallsInvestigationsIssue Index
2026220—
2025020—
2024010—
2023120—
2022220—
2021290—
2020160—
2019240—
2018450—
2017160—
2016240—
2015Viewing310—
2014110—
2013010—
2012130—
2011120—
2010020—
2009010—
2008010—
2007010—
2006010—
2005010—
2004010—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.