RoadVitals

2019 Thor Motor Coach Four Winds

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 18, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 28, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2019 Thor Motor Coach Four Winds, most frequently naming the airbags, body & structure and interior & seats categories. 4 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags125.0%
  • Body & structure125.0%
  • Interior & seats125.0%
  • Visibility125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V775000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Oct 28, 2019
378 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Chateau 22B, 22E, 23U, 24F, 25V, and 28A, Daybreak 22GO, Four Winds 22B, 22E, 24F, 26B and 28A, Freedom Elite 22HE and 2020 Quantum GR22, and SE22 motorhomes. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk: Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.
The remedy: GM will notify TMC owners, and dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, GMC customer service at 1-800-462-8782 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000177.
Thor Motor CoachManufacturer number RC000177View on NHTSA.gov
19V714000

EQUIPMENT:OTHER:LABELS

Oct 8, 2019
101 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
The risk: An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
The remedy: TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
Thor Motor CoachManufacturer number RC000176View on NHTSA.gov
18V741000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

Oct 19, 2018
1,384 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Four Winds, Chateau, and Freedom Elite vehicles. The liquid propane (LP) hose may not have adequate space between the floor and the metal plate on the refrigerator, causing damage to the hose and possibly creating a propane leak.
The risk: A propane leak can increase the risk of a fire.
The remedy: TMC will notify owners, and dealers will remove a portion of the refrigerator base plate to provide additional clearance for the LP hose, free of charge. The recall began December 11, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000162.
Thor Motor CoachManufacturer number RC000162View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsInterior & seats
Filed Mar 18, 2022

After purchasing used Thor Four Winds 31Y with 1095 miles on the odometer from Albany Rv, Albany NY in April 2021, the air bag system began to stay constantly on (illuminated). The dealer refused to address the issue. I had the air bag system repaired at Albany Light Truck and Car Repair, Albany NY at a cost of $1734.05. According to Albany Light Truck and Car Repair the cause of the problem was improper installation of the swivel front seats that pitched the seat sensor between the seat base and the vehicle floor cutout. Seats were rewired including drilling a separate hole in the floor next to the passenger seat to accommodate wire routing. Thor refused to reimburse me for the repair as I requested in December 2021 via Registered mail. Scans of the repair bill and the completed repair are attached.

NHTSA ID
11457241
Incident
May 1, 2021
Body & structureVisibility
Filed Aug 3, 2020

TL* THE CONTACT OWNS A 2019 THOR FOUR WINDS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER'S SIDE WINDOW DETACHED FROM THE RV WITHOUT IMPACT. THE CONTACT STATED THEY WERE ABLE TO PRESERVE THE WINDOW DUE TO THE LOCKS ON THE WINDOW REMAINING LATCHED, PREVENTING THE WINDOW FROM TOTALLY DETACHING FROM THE RV. THE RV WAS NOT TAKEN TO THE DEALER. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL RELATING TO THE FAILURE INCLUDED ONLY THE 2020 MODELS, NOT THE 2019 MODELS. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.*DT*JB*DT

NHTSA ID
11342939
Incident
Aug 2, 2020
Mileage
17,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

RC000210SAOwner

STEERING

Model/Model Year to Add: 2017 Chateau 2017-2018 Chateau Citation 2017 Four Winds 2017-2019 Gemini 2017-2019 Quantum 2017-2019 Four Winds Siesta 2017-2019 Synergy 2018 Compass 2018 Freedom Elite 2021 Sanctuary 2021Tranquility PLEASE NOTE- Due to being unaware that chassis recall notifications we provide to TMC Owners and Dealers would need to be submitted at time of release, this communication is a historical filing.

TSB 20-04

EQUIPMENT

Certain model year 2019.5 Chateau, Four Winds, and Quantum 31’ motorhomes may experience problems with the gas burner igniting on the cooktop. This may be due to the cooktop being a second-generation TI-1+2B combination gas/induction cooktop which requires a 12-volt power supply wire from the distribution panel. This 12-volt power supply wire may be missing.

LTR 120519

EQUIPMENT

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Four Winds by model year
YearComplaintsRecallsInvestigationsIssue Index
2026220—
2025020—
2024010—
2023120—
2022220—
2021290—
2020160—
2019Viewing240—
2018450—
2017160—
2016240—
2015310—
2014110—
2013010—
2012130—
2011120—
2010020—
2009010—
2008010—
2007010—
2006010—
2005010—
2004010—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.