2021 Thor Motor Coach Freedom Traveler Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Thor Motor Coach Freedom Traveler, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Other / unspecified250.0%
- Body & structure125.0%
- Suspension125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2021 Thor Motor Coach Freedom Traveler built on a 2020 Ford F-59 chassis. The contact stated while driving 60-65 MPH, the leveling system warning light illuminated. Smoke then filled the cabin of the RV due to the hydraulic line rubbing against the exhaust system. Additionally, hydraulic fluid was leaking from the RV. The contact pulled over and exited the RV. The contact waited until the smoke had cleared and the hydraulic fluid had drained, then drove to the residence. The RV was then towed to the dealer, where it was determined that the hydraulic line needed to be replaced and rerouted. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
The contact owns a 2021 Thor Freedom Traveler. The contact stated that while her husband was driving 60 MPH, the shade above the windshield fell without warning, nearly hitting the contact's husband. Upon investigation, the contact discovered that the shade was only being held by a single nail. The contact called the dealer and initially received no response. The dealer then called back and requested to inspect the vehicle to determine the cause of the failure. Thor manufacturer was notified of the failure and the contact was informed that she would receive a call back from the case manager. The vehicle had yet to be repaired. The failure mileage was approximately 10,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The contact owns a 2021 Thor Freedom Traveler. The contact stated that while her husband was driving 60 MPH, the shade above the windshield fell without warning, nearly hitting the contact's husband. Upon investigation, the contact discovered that the shade was only being held by a single nail. The contact called the dealer and initially received no response. The dealer then called back and requested to inspect the vehicle to determine the cause of the failure. Thor manufacturer was notified of the failure and the contact was informed that she would receive a call back from the case manager. The vehicle had yet to be repaired. The failure mileage was approximately 10,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
U-bolts on rear axle passenger curbside that holds suspension leaf spring to axle: One broke completely off and separated into two pieces dropping partial u-bolt to the ground, second u-bolt twisted. These u-bolts hold the axle under the suspension leaf spring. I have parts. Fortunately the motorhome was parked in a campsite. If we had been traveling on the highway, this broken part could have ended up in another vehicle windshield. If the second twisted u-bolt would also have failed while traveling, the axle may have come loose and possibly caused the motorhome to flip. The repair was completed at an authorized Ford repair facility. Dealership would not submit for warranty due to light surface rust. This is a Ford F53 chassis, built 12/14/2020 with 6,234 miles. Ford has 2 rear suspension recalls on this chassis that have been repaired. 04/05/2023U-bolt broke without any warning of problem.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .