RoadVitals

2021 Thor Motor Coach Freedom Traveler

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Oct 25, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 3 NHTSA owner-reported complaints for the 2021 Thor Motor Coach Freedom Traveler, most frequently naming the other / unspecified, body & structure and suspension categories. 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified250.0%
  • Body & structure125.0%
  • Suspension125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Oct 25, 2023

U-bolts on rear axle passenger curbside that holds suspension leaf spring to axle: One broke completely off and separated into two pieces dropping partial u-bolt to the ground, second u-bolt twisted. These u-bolts hold the axle under the suspension leaf spring. I have parts. Fortunately the motorhome was parked in a campsite. If we had been traveling on the highway, this broken part could have ended up in another vehicle windshield. If the second twisted u-bolt would also have failed while traveling, the axle may have come loose and possibly caused the motorhome to flip. The repair was completed at an authorized Ford repair facility. Dealership would not submit for warranty due to light surface rust. This is a Ford F53 chassis, built 12/14/2020 with 6,234 miles. Ford has 2 rear suspension recalls on this chassis that have been repaired. 04/05/2023U-bolt broke without any warning of problem.

NHTSA ID
11551934
Incident
Apr 5, 2023
Other / unspecified
Filed May 11, 2023

The contact owns a 2021 Thor Motor Coach Freedom Traveler built on a 2020 Ford F-59 chassis. The contact stated while driving 60-65 MPH, the leveling system warning light illuminated. Smoke then filled the cabin of the RV due to the hydraulic line rubbing against the exhaust system. Additionally, hydraulic fluid was leaking from the RV. The contact pulled over and exited the RV. The contact waited until the smoke had cleared and the hydraulic fluid had drained, then drove to the residence. The RV was then towed to the dealer, where it was determined that the hydraulic line needed to be replaced and rerouted. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.

NHTSA ID
11521501
Incident
Apr 5, 2023
Mileage
12,000 mi
Body & structureOther / unspecified
Filed Feb 7, 2022

The contact owns a 2021 Thor Freedom Traveler. The contact stated that while her husband was driving 60 MPH, the shade above the windshield fell without warning, nearly hitting the contact's husband. Upon investigation, the contact discovered that the shade was only being held by a single nail. The contact called the dealer and initially received no response. The dealer then called back and requested to inspect the vehicle to determine the cause of the failure. Thor manufacturer was notified of the failure and the contact was informed that she would receive a call back from the case manager. The vehicle had yet to be repaired. The failure mileage was approximately 10,000.

NHTSA ID
11450832
Incident
Feb 5, 2022
Mileage
10,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

RC000219SADealer

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:BEARINGS/BUSHINGS

On your vehicle, the rear axle may contain an inadequate volume of lubricating oil. An inadequate volume of rear axle lubricant may result in rear wheel bearing damage potentially leading to bearing seizure. Bearing seizure may lead to rear axle or driveshaft failure. A rear axle or driveshaft failure may result in loss of vehicle motive power, loss of transmission park function, and loss of parking brake function, increasing the risk of a crash. This affects the following Thor Motor Coach products: model year 2021/2022 Ace, Challenger, Freedom Traveler, Hurricane, Miramar, Outlaw, and Windsport motorhomes

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Freedom Traveler by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025010—
2024100—
2022110—
2021Viewing300—
2020000—
2019100—
2018010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.