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2020 Thor Motor Coach Magnitude

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 10, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Nov 1, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2020 Thor Motor Coach Magnitude, most frequently naming the body & structure category. 5 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V786000

SEATS:FRONT ASSEMBLY:RECLINER

Nov 1, 2019
229 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Magnitude and Omni motorhomes. The seat recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The risk: Improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
The remedy: Ford has notified TMC owners, and Ford dealers will inspect the seat structures and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000178.
Thor Motor CoachManufacturer number RC000178View on NHTSA.gov
19V566000

EQUIPMENT

Aug 1, 2019
181 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Omni and Magnitude motorhomes. The battery tray may be improperly welded to the chassis frame, allowing the battery tray to detach from the chassis.
The risk: If the battery tray detaches from the chassis, the battery may discharge, causing the vehicle to stall and increasing the risk of a crash.
The remedy: TMC has notified owners, and dealers will weld on an additional support to the battery tray, free of charge. The recall began August 8, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000171.
Thor Motor CoachManufacturer number RC000171View on NHTSA.gov
19V504000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jun 30, 2019
1,554 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
The risk: Unexpected movement of the slide-out room can increase the risk of a injury.
The remedy: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Thor Motor CoachManufacturer number RC000170View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Sep 10, 2021

My front cap has been leaking for about a year, and I have had it "repaired" three times already under warranty. It is still leaking, and, in fact, it may be getting worse. This cap contains, among other things, a nearly queen-sized bed for sleeping. I have read on Thor forums that countless other owners are having similar problems, which stems from the front cap not being secured/installed correctly. This includes missing seals and/or missing screws. My fear is that this cap will continue to sag/loosen and eventually fall/break off while I am driving, or while someone is sleeping in this area. This potentially could result in fatalities / loss of human life.

NHTSA ID
11432418
Incident
Oct 6, 2020
Body & structure
Filed Aug 11, 2021

The cabover cap that attaches to the main RV body is coming loose and appears to be separating from the body.

NHTSA ID
11428749
Incident
Aug 10, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 20-02

STRUCTURE

A topcoat sealant was provided by our vendor that did not meet Thor Motor Coach's standard for performance. This was used on 2019 & 2020 Magnitude and Omni Motorhomes. If the primary sealant does not provide sufficient coverage, the cabover window may experience water intrusion. The repair will be to remove the existing topcoat sealant and apply the proper urethane sealant.

LTR 120519

EQUIPMENT

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Magnitude by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025010—
2024020—
2023020—
2022920—
2021300—
2020Viewing250—
2019150—
2018000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.