RoadVitals

2021 Thor Motor Coach Omni

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Dec 26, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 18, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2021 Thor Motor Coach Omni, most frequently naming the body & structure, electrical and other / unspecified categories. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure240.0%
  • Electrical120.0%
  • Other / unspecified120.0%
  • Suspension120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V094000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

Feb 18, 2022
731 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2020-2021 Omni and Magnitude motorhomes. The LP gas line may have been incorrectly routed through the rear suspension leaf springs, which could damage the line and cause a gas leak.
The risk: A gas leak increases the risk of a fire.
The remedy: Dealers will re-route the LP line as needed, free of charge. Owner notification letters were mailed March 24, 2022. Owners may contact TMC customer service at 1-877-798-855-2867. TMC's number for this recall is RC000256. This recall is an expansion of NHTSA recall 21V-754.
Thor Motor CoachManufacturer number RC000256View on NHTSA.gov
21V754000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

Sep 28, 2021
738 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling 2021-2022 Magnitude and Omni motorhomes. The LP gas line may have been incorrectly routed through the rear suspension leaf springs, which could damage the line and cause a gas leak.
The risk: A gas leak increases the risk of a fire.
The remedy: Dealers will re-route the LP line as necessary, free of charge. Owner notification letters were mailed November 23, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000242.
Thor Motor CoachManufacturer number RC000242View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureElectricalSuspension
Filed Dec 26, 2021

The front cap above the drivers and passenger compartment come loose from the body. Mine has been to a few dealers and back to Thor's plant. They supposedly fixed it at Thor. But it is coming apart again. After Thor's head management came out and looked at it this last time they told me their is no internal support for the hole front cap. It's held on by self tapping screws where it meets the body of the camper and a few where it meets the truck cap. It is a fiber glass shell that flexes up and down while going down the road. The rear cap is the same way the screws that mount it to the camper are over tightened and fractures the screw heads. Both of these issues are very common on the Omni and Magnitude. The other issue is the suspension the chassis they put it on is to light for some models. Mine being one of the models the bh35. If a 18 wheeler passes you it will almost throw you off the road. Even if the rv is empty. Everyone with one of these. Has to put spring helpers on it to make it not such a handful. The tow hitch on them Is rated at 10,000 lbs and 1,000 lbs of tongue weight. However the ccc of the rv is only 1402lbs meaning if you put a 1,000 lbs tongue weight trailer on it. That only leaves 402 lbs of weight for inside. If you have a driver and passenger in it weighing 200 lbs a piece that leaves 2lbs for your clothes, food, water, bedding ,or anybody you might want to bring with you. The numbers here don't add up to me. And I believe this is a safety problem. Then the electric transfer switch. they put the fresh water tank in the same spot as all the electrical. Including the fuse panel, breaker box for 12v and 220ac power. They have left many wires loose on the transfer switch causing a buzzing noise. This has happened on many rigs. And the water tank leaks on many as well including mine it will flood the floor. Thor supposedly fixed this as well. Mine is still leaking. To me all these issues makes Mine unsafe to use.

NHTSA ID
11444987
Incident
Mar 17, 2021
Body & structureOther / unspecified
Filed Dec 14, 2021

We read on the Thor motor coach forum that there is an open recall on Omnis and Magnitudes built after 9/1/2020 for damage to LP gas line caused by the way it was routed near the springs. Our manufacture date is prior to this date, but my husband crawled under our unit just to have a look. Fortunately he did because we have a pretty severely damaged line! Thor has agreed to fix it, but has not altered their recall notice. Based on other chatter on this same forum, one owner discovered his LP line actually has a screw that protruded into his line through the floor decking. These units are ticking time bombs! Additionally, we believe our coach is beginning to show symptoms of 'cap separation' - ie the bunk over the cab of the F550 chasis is separating from the rest of the RV 'box'. Again, the forum has numerous cases where owners have thried to get Thor to address this issue, but seems to fall on deaf ears. These caps are at risk of faling off the unit while travelling at highway speeds which can create catastopic accidents. The separation is occuring because of poor workmanship and use of screws that are not substantial enough to hold and/or too few of them. First symptom is the popping of trim pieces due to broken screws. Our local dealer replaced the broken screws causing the popping but won't look any further as Thor is not willing to compensate them.

NHTSA ID
11443840
Incident
Sep 28, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

RC000222SADealer

VISIBILITY

The windshield may not have been properly adhered to the vehicle during vehicle assembly. The windshield may not stay adequately retained in a crash, which may increase the risk of injury to an occupant. This affects the following Thor Motor Coach products: model year 2021/2022 Magnitude and Omni motorhomes.

RC000222SAOwner

VISIBILITY

The windshield may not have been properly adhered to the vehicle during vehicle assembly. The windshield may not stay adequately retained in a crash, which may increase the risk of injury to an occupant. This affects the following Thor Motor Coach products: model year 2021/2022 Magnitude and Omni motorhomes.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Omni by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023120—
2022110—
2021Viewing220—
2020350—
2019050—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.