RoadVitals

2023 Thor Motor Coach Omni

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 8, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 14, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Thor Motor Coach Omni, most frequently naming the body & structure and electrical categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Electrical150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V441000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Jun 14, 2024
35 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2023-2024 Omni and Magnitude motorcoaches. The emergency exit window could be blocked while outside griddle is in use.
The risk: A blocked emergency exit window can delay occupants exiting the vehicle during an emergency, increasing the risk of injury.
The remedy: Dealers will replace the emergency exit window, free of charge. Owner notification letters were mailed August 5, 2024. Owners may contact TMC customer service at 1-877-500-1020.
Thor Motor CoachManufacturer number RC000307View on NHTSA.gov
22V784000

EQUIPMENT:OTHER:LABELS

Oct 19, 2022
69 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2023 Magnitude and Omni vehicles. The Occupant and Cargo Carrying Capacity (OCCC) Label states the incorrect number of seat belts, indicating that there are more seat belts available than there actually are. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
The risk: The incorrect seat belt information may result in occupants being transported without available seat belts, increasing their risk of injury.
The remedy: Dealers will replace the label, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000281.
Thor Motor CoachManufacturer number RC000281View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureElectrical
Filed Nov 8, 2023

While driving on on Interstate 80 near exit 70 in Illinois the battery box containing 4 coach batteries dropped from under the vehicle onto the highway. We were able to pull off the interstate on the offramp at exit 70. It appears the small bracket was underrated for the structural loads or improperly welded by the OEM. In addition the Positive battery wire was chaffing on the step framework.

NHTSA ID
11554218
Incident
Oct 10, 2023

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Omni by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023Viewing120—
2022110—
2021220—
2020350—
2019050—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.