RoadVitals

2014 Thor Motor Coach Tuscany Xte

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 4, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Nov 7, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2014 Thor Motor Coach Tuscany Xte, most frequently naming the interior & seats, other / unspecified and visibility categories. 6 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Interior & seats133.3%
  • Other / unspecified133.3%
  • Visibility133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V799000

EXTERIOR LIGHTING

Nov 7, 2019
1,785 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
The remedy: TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
Thor Motor CoachManufacturer number RC000180View on NHTSA.gov
17V758000

EQUIPMENT

Nov 22, 2017
110,400 units potentially affected
The defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor CoachView on NHTSA.gov
17V555000

VISIBILITY:WINDSHIELD WIPER/WASHER

Sep 7, 2017
1,105 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
The risk: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
The remedy: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Thor Motor CoachManufacturer number RC000146View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Jul 4, 2022

The driver's side window became partially detached while driving on the highway at 60 mph. It threatened to completely detach and fall to the roadway. I was forced to pull over onto the shoulder of I-75 northbound in Florida and tape the window onto the body of the vehicle using Monster tape. The problem was confirmed and repaired at Suncoast Designers, 15050 Labor Place, Hudson FL. However, it occurred 2 more times and has (hopefully) been permanently re-attached this last time by using a different adhesive. This style window is referred to as "frameless". I have reason to suspect that there is a substantial low pressure or suction effect at that corner of the vehicle at highway speeds. There was no warning of any kind prior to the sudden partial detachment of the window. I am reporting this event in case it has occurred to others and needs to be discontinued or modified on future similar vehicles at risk.

NHTSA ID
11472255
Incident
Apr 10, 2018
Visibility
Filed Sep 27, 2016

THE WINDSHIELD WIPER ON THE DRIVERS SIDE CAME OFF WHILE DRIVING IN THE RAIN. TALKING WITH OTHER OWNERS OF THE SAME TYPE MOTORHOME THIS IS A COMMON PROBLEM. THE ONLY SOLUTION I'VE FOUND IS TO TIE ONE END OF A ROPE AROUND THE WIPER BLADE AND AND THE OTHER AROUND THE MIRROR SUPPORT ARM SO WHEN THE WIPER FALLS OFF IT CAN BE RECOVERED OTHERWISE IT WILL BE LOST. PULLING OVER IN HEAVY TRAFFIC, SUCH AS DOWNTOWN ATLANTA OR ANY BIG CITY, TO REPLACE/REATTACH A WIPER IS NOT A SAFE PROCEDURE AND DRIVING IN THE RAIN WITHOUT A WIPER IS ALSO NOT SAFE. THIS IS AN ONGOING PROBLEM AND NOT A ONE TIME OCCURRENCE.

NHTSA ID
10909945
Incident
Aug 14, 2016
Mileage
15,000 mi
Interior & seatsOther / unspecified
Filed Feb 28, 2015

2014 THOR TUSCANY XTE MOTOR COACH. 1. CHILDREN FALL OUT OF THE SOFA BED. THE DINING TABLE DROPS TO A SUPPORT A CUSHION TO MAKE THE U SHAPED SEATING INTO A BED. THE CHILD FLIPPED OUT OF THE BED DUE TO THE TABLE TOP FLIPPING ON THE WEIGHT OF THE 70LB CHILD. SHOWED CAMPING WORLD SERVICE AND CALLED THE MFG -THOR. WE WERE THE FIRST TO BRING TO THEIR ATTENTION. NO FIX TO THE PROBLEM. A CHILD COULD SUFFER A HEAD INJURY. THIS WAS THE 7/25/14 INCIDENT THE 8 YEAR OLD CHILD WOKE AND FLIPPED OUT ON TO THE FLOOR. SECOND CHILD A 9YR OLD FLIPPED OUT AUGUST 2014 WEIGHT UNDER 70 LBS . THIS IS A SAFETY ISSUE WE WILL NOT BE USING THE SOFA BED UNTIL WE CAN GET A SOLUTION. 2. 197 "AWNING POWER BLACK PULLED OUT BY SCREWS OUR VERY FIRST CAMPING TRIP APRIL 2014. 3. LASTLY THE INVERTER SCREWS TO MOUNTING BRACKET TOO SHORT BRACKET BROKE AND INVERTER FELL IN THE STORAGE COMPARTMET. HAVE TO HAVE AIR SPACE NOT TO OVERHEAT. THIS WAS SEPTEMBER 2014. WE ONLY HAVE 4700 MILES ON THE MOTOR COACH. *TR

NHTSA ID
10691247
Incident
Jul 25, 2014
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 20-08

STRUCTURE

The overhead cabinets located above the driver and front passenger seats may become loose during travel. This Technical Service Bulletin will be gathering information regarding this possible concern and will provide guidance on how to ensure the overhead cabinets are properly secured in the motorhome.

LTR 120519

EQUIPMENT

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

LTR 110317

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Tuscany Xte by model year
YearComplaintsRecallsInvestigationsIssue Index
2017140—
2016240—
2015150—
2014Viewing360—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.