Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 9 NHTSA owner-reported complaints for the 2016 Thor Motor Coach Windsport. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–9 of 9
The windshield wipers get out of sync and collide, usually it ends up with the passenger wiper stuck down behind the driver's wiper and they both stop with no way to clear the rain from the windshield. There have been recalls issued for my model & year of RV but THOR says they don't apply to my RV. This has happened several times. My "solution" is to remove the passenger wiper.
This is a 2016 THOR Windsport 29M with 9400 miles. Missing parts/damaged parts were discovered during normal maintenance check by certified ASE mechanic. RT rear anti sway bar retainer (#5486), (2) HB3 Bolts and (1) welded flange nuts are missing from motorhome. Additional inspection revels top welded flange nut missing due to weld not holding or never welded correctly. Bottom flange nut internal threads are galled and will not accept a correct M10 bolt.
While driving during a rain storm both wipers stopped working. Drivers wiper fell to drivers side resting on side rear view mirror and passengers fell down front of the RV. Pulled over and stopped until rain stopped. After looking in engine compartment the hardware that connects both wiper arms to the motor broke off from where the wipers arms connect. No indication of failure until both arms just broke off. Looks like they broke because of stress moving the wipers across windshield. Not sure if poor design of poor metal used.
MOTORHOME CAME OUT OF PARK AND BEGAN TO ROLL DOWN PRIVATE DRIVEWAY UNEXPECTEDLY AFTER THE SHIFT LEVER WAS PULLED DOWN WITHOUT THE KEY IN THE IGNITION OR THE BRAKES APPLIED. OWNER WAS ABLE TO GET INSIDE AND APPLY BRAKES PREVENTING ANY DAMAGE TO PROPERTY OR LIFE.
WHEN WIPER BLADES ARE TURNED ON IN THE HIGHWAY, THE WIPER GO DOWN TOO FAR AND GET STUCK BELOW THE WINDSHIELD. UNABLE TO USE THE WIPERS.
ON FREEWAY, WIND AND RAIN--WIPERS BECAME ENTANGLED. SELF REPAIRED TO GET HOME. TAKEN TO DEALER FOR REPAIR (RECALL). STILL NOT OPERATING PROPERLY. TAKEN IN FOR SECOND RECALL--STILL NOT WORKING PROPERLY. HAD THE WIPERS READJUSTED AGAIN. IN RAIN ON 10/01/2018--WIPERS FLOPPING AND NOT MAKING GOOD CONTACT...SAFETY ISSUE!!! FROM 2016 TO PRESENT WE HAVE HAD THREE INCIDENTS WITH THE WIPER ARMS.
CPSC: UPON CLIMBING UP I HEARD A NOISE AND DIDNT THINK MUCH OF IT. WHEN I WAS COMING DOWN I HEARD MORE NOISE AND NOTICED THE SCREWS HOLDING THE LADDER TO THE RV WERE COMING OUT. WHEN I GOT TO THE BOTTOM IT WAS WORSE THAN I THOUGHT. *DT THE CONSUMER STATED THE LADDER WAS SEPARATING FROM THE RV. ALSO, THE TUBES HOLDING THE LADDER TO THE RV WERE BENT. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS *JS *TT*DT *AS
TL* THE CONTACT OWNS A 2016 THOR WINDSPORT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND BECAME EXTREMELY UNSTABLE. THE CONTACT INDICATED THAT SCREWS IN THE WINDSHIELD WIPERS HAD DISLODGED DUE TO THE SEVERE SHAKING FROM THE VEHICLE. ALSO, WHILE DRIVING, THE TRANSMISSION SHIFTED IMPROPERLY AND CAUSED THE VEHICLE TO LOSE POWER AND NOT ACCELERATE NORMALLY. THE CAUSES OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 500. UPDATED 10/26/16*LJ *TR
PASSENGER SIDE WINDSHIELD WIPER SLAMS DOWN UNDERNEATH THE DRIVERS SIDE WIPER CAUSING ALL WIPER ACTION TO CEASE DURING RAINSTORMS. CREATES A DEADLY ISSUE WHILE DRIVING AN 11 TON UNIT DOWN THE ROAD.. I BELIEVE THERE IS A DESIGN FLAW WITH THE SYSTEM - TOO THIN OF A MOUNTING PLATE FOR THE WIPER MOTOR ALLOWING TOO MUCH FLEX WHICH ALLOWS WIPER LINKAGE FROM MOTOR TO ARMS HANG UP ON MOTOR MOUNTING BOLTS. I HAVE HAD THE VEHICLE AT TWO DIFFERENT DEALERS WHICH SAY THEY FIXED IT. THEY DIDN'T.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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