RoadVitals

2018 Tiffin Bus

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 7, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Apr 30, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Tiffin Bus. 4 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V306000

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

Apr 30, 2021
3,198 units potentially affected
The defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
Tiffin Motorhomes, Inc.Manufacturer number TIF-116View on NHTSA.gov
19V228000

ELECTRICAL SYSTEM

Mar 22, 2019
2,289 units potentially affected
The defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.
The risk: The additional resistance can cause the wires to overheat, increasing the risk of a fire.
The remedy: Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-111.
Tiffin Motorhomes, Inc.Manufacturer number TIFF-111View on NHTSA.gov
18V341000

STRUCTURE:BODY:DOOR

May 25, 2018
1,223 units potentially affected
The defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Tiffin Allegro RED, Allegro Open Road, Breeze, Bus, Phaeton, and Zephyr motorhomes. The entry door on these vehicles may have been improperly assembled, allowing the door to open while the vehicle is moving.
The risk: If the door comes open while the motorhome is moving, there is an increased risk of injury to the motorhome occupants.
The remedy: Tiffin will notify owners, and dealers will adjust the door lock mechanism, free of charge. The recall began on June 18, 2018. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-110.
Tiffin Motorhomes, Inc.Manufacturer number TIF-110View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Oct 7, 2018

WHEN YOU SELECT REVERSE ON THE DRIVE PANEL, THE REAR VIEW CAMERA DOES NOT COME ON. THE REAR VIEW CAMERA DOES NOT COME ON WITH IGNITION KEY TURNED ON. THE REAR VIEW CAMERA ONLY COMES ON WHEN THE RADIO SWITCH ON ON. NOTE THE REAR VIEW CAMERA DISPLAY IS SEPERATE FROM THE RADIO DISPLAY. REAR DISPLAY IS A 5 INCH DISPLAY AND THE RADIO IS A 7 INCH DISPLAY.

NHTSA ID
11138853
Incident
Apr 16, 2018

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MCD-009

EXTERIOR LIGHTING

Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in.

CSA-009

ELECTRICAL SYSTEM

FCCC Motorhome Chassis Rear PDM’s FL-856

TIFF 12-2019

EQUIPMENT; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

There is the possibility the water filter housing is installed incorrectly. If a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.

SB-58

FUEL SYSTEM, GASOLINE

On certain 2018 Buses, the fuel tank sending unit port was incorrectly located. This location causes the fuel gauge to read incorrectly, showing less fuel than is actually in the tank. The tank will read empty when it is still 1/4 of the way full. The repair will consist of removing the existing fuel sending unit, and installing a new sending unit properly calibrated for the port location on the tank. The repair will need to be done at a PowerGlide Service Center at no charge to customer.

SB-57

ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

There is the possibility that the inverter may stop charging the house batteries after one charging sequence even with the motorhome plugged into shore power. This could lead to the house batteries not charging while plugged into shore power. To repair this, the multiplex system program needs to have a programming update installed. Tiffin included parts and instructions needed to update the system by taking to our dealer or a reputable dealer of their choice free of charge to customer.

SB-56

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

There is the possibility that the merge solenoid may not connect the chassis batteries to the house batteries when the engine is running. This would accur when the house battery voltage is too low. This could cause the house batteries not to charge while the engine is running and the house battery voltage is low. Tiffin included parts and work instructions for customer to take to our dealer or reputable service center of their choice free of charge to customer.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Tiffin Bus by model year
YearComplaintsRecallsInvestigationsIssue Index
2021010—
2020130—
2019140—
2018Viewing140—
2017020—
2016010—
2015020—
2014020—
2013020—
2012020—
2011040—
2010060—
2009050—
2008030—
2007010—
2006010—
2005031—
2004040—
2003020—
2002010—
2001320—
2000120—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.