RoadVitals

2019 Tiffin Bus

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 30, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Apr 30, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2019 Tiffin Bus, most frequently naming the fuel system category. 4 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V306000

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

Apr 30, 2021
3,198 units potentially affected
The defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
Tiffin Motorhomes, Inc.Manufacturer number TIF-116View on NHTSA.gov
20V433000

VISIBILITY/WIPER; VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING

Jul 28, 2020
643 units potentially affected
The defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2019-2020 Tiffin Bus and 2018-2020 Zephyr motorhomes. The windshield wipers may not work due to the control module being improperly wired.
The risk: The wipers may stop working during inclement weather, causing limited visibility, increasing the risk of a crash.
The remedy: Tiffin will notify owners, and dealers will inspect the control module, correcting the wiring as needed, free of charge. The recall began August 13, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.
Tiffin Motorhomes, Inc.View on NHTSA.gov
19V228000

ELECTRICAL SYSTEM

Mar 22, 2019
2,289 units potentially affected
The defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.
The risk: The additional resistance can cause the wires to overheat, increasing the risk of a fire.
The remedy: Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-111.
Tiffin Motorhomes, Inc.Manufacturer number TIFF-111View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Jun 30, 2021

DEF head failure at 7,000 miles. Engine derated on highway, went into limp mode.

NHTSA ID
11422890
Incident
Jan 4, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MCD-009

EXTERIOR LIGHTING

Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in.

TIFF 12-2019

EQUIPMENT; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

There is the possibility the water filter housing is installed incorrectly. If a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.

SB-59

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

On certain 2019 Buses, there is a possibility that the spoiler on the rear cap may not be securely fastened. If the spoiler is not secured it may come off. We orginally had 96 in this service bulletin. Tiffin made production start gluing these in our production line at the time of the service bulletin, but through a communicatio error, only 15 were glued and then they quit. Therefore, we have went back to the last unit of the 96 prior and expanded the recall to where we started gluing again. We have added 178 more units to this service bulletin.

SB-59

STRUCTURE:BODY

On certain 2019 Buses, there is a possibility that the spoiler on the rear cap may not be sdcurely fastened. If the sopiler is not secured it may become off. We noticed it when it happened in transit to our paint shop about 5 miles away. To our knowledge, only two have come off after sale to customer. There were 96 involved. We have repaired 47, of which 32 were repaired before leaving our plant.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Tiffin Bus by model year
YearComplaintsRecallsInvestigationsIssue Index
2021010—
2020130—
2019Viewing140—
2018140—
2017020—
2016010—
2015020—
2014020—
2013020—
2012020—
2011040—
2010060—
2009050—
2008030—
2007010—
2006010—
2005031—
2004040—
2003020—
2002010—
2001320—
2000120—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.