Owner-reported complaints naming the other system, filed with NHTSA
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Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2010 Toyota 4Runner submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The undercarriage of my truck is so rusted, that parts are starting to fail. I can not install new tires on the truck at this point until $3000 of rust-damaged parts are replaced and possible frame replaced. I was told that the damage is so extensive, the costs outweigh the repairs, and that in the near future the truck will not be driveable.
SINCE I BOUGHT THIS TOYOTA 4RUNNER I'VE HAD NOTHING BUT PROBLEMS WITH BRAKES NOT WORKING RIGHT THE FRONT END SHIMMIES AT CERTAIN SPEEDS.. I TOOK IT BACK TO THE DEALER CALLED TRI COUNTY TOYOTA IN LIMERICK PA. THEY TOLD ME IT'S ROAD CHARACTERISTICS.. BROUGHT IT BACK 3 OR 4 TIMES.. NEVER FIXED THIS ANNOYING PROBLEM.. THEY EVEN GOT A SO CALLED EXPERT TECH FROM TOYOTA TO SEE WHAT THE PROBLEM WAS .. NEVER FIXED..I HAD BOUGHT NEW CUSTOM WHEELS AND TIRES.. THE GUY WHO PUT MY NEW WHEELS ON SAID THERE IS SOMETHING WRONG.. SHOWED ME THE BRAKES 1 PAD WAS GOOD THE OTHER WAS VERY THIN.. I BROUGHT IT BACK TO THE DEALER EXPLAINED ABOUT THE BRAKES.. WAITING IN THE SHOW ROOM.. [XXX] BRINGS ME IN TO SHOW ME MY BRAKES.. AND HE SAD THERE IS NO PROBLEM.. I TOLD HIM I SAW THESE SAME PADS 1 WAS THICK THE OTHER WAS VERY THIN.. WHEN HE SHOWED ME THEY WERE REPLACED WITH NEW ONES.. BUT SAID THE SAME THING NOTHING WRONG WITH THE.. THIS TIME I WAS VERY IRRITATED AND TOLD HIM ARE YOU TRYING TO INSULT MY INTELLIGENCE..LIKE I SAID THE GUY WHO PUT MY NEW WHEELS ON SAID I'M PRETTY SURE YOUR CALIPERS ARE BAD .. .. IN THE MEAN TIME I HAD GOTTEN VERY PHYSICALLY SICK.. FOR A YEAR.. SO I GAVE UP I WAS SO SICK.. NOW MY GUARANTEE WAS UP.. BROUGHT IT BACK TO THE DEALER AGAIN.. THEY PUT NEW ROTORS AND BRAKES.. AND STILL,MY 4RUNNER..SHAKES WHEN I HIT THE BRAKES SUDDENLY. AND STILL SHIMMIES AT CERTAIN SPEEDS.... AS OF TODAY NOVEMBER 15TH 2017 THIS PROBLEM STILL EXISTS.. I REALLY NEED HELP WITH THIS VEHICLE.. BECAUSE ALL I GOT WAS THE RUN AROUND.. .. BOUGHT 7 CARS AND TRUCKS OVER THE YEARS.. .. THIS PROBLEM IS BAD FROM DAY 1.. I HAVE 61,600 MILES ON THIS VEHICLE.. NOTHING HAS CHANGED... PLEASE HELP ME WITH THIS ISSUE.. BECAUSE THEY WON'T AT TRI COUNTY TOYOTA.. HOPE I HEAR BACK FROM SOMEONE..THANK YOU SINCERELY [XXX] I BOUGHT THIS VEHICLE ON 3-1-2010.. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I BROUGHT MY 4RUNNER IN TO A REPUTABLE TIRE STORE FOR A ROUTINE TIRE ROTATION. THE TECHNICIAN SNAPPED A LUG STUD. I THEN HAD TO TAKE THE TRUCK TO A SEPARATE AUTOMOTIVE REPAIR SHOP TO HAVE THE STUD REPLACED. I ATTRIBUTED THE INCIDENT TO A POORLY TRAINED TECHNICIAN. RECENTLY, I BROUGHT THE TRUCK IN FOR ANOTHER TIRE ROTATION. AGAIN, THE TECHNICIAN BROKE A LUG STUD. THE MANAGER INSISTED THAT THEY ALWAYS USE A TORQUE STICK SET TO FACTORY SPECIFICATIONS AND THAT THERE WAS NO TECHNICIAN ERROR. HE ALSO SAID THAT THE SHOP HAD SEEN THIS PROBLEM WITH OTHER TOYOTA TRUCKS OF THIS VINTAGE. I THEN TOOK THE TRUCK TO THE DEALER AND, NOT SURPRISINGLY, THEY SAID THE TIRE SHOP WAS AT FAULT. THEY SAID ALL STUDS SHOULD BE EVALUATED. IN DOING SO THEY NOTED THAT 8 STUDS WERE DAMAGED AND SHOULD BE REPLACED FOR A TOTAL COST OVER $400.00. THEY REFUSED TO ACKNOWLEDGE ANY CULPABILITY, SAID THE DAMAGE WAS NOT WARRANTABLE, AND I PAID THE FULL PRICE FOR REPLACEMENT. LOOKING ON THE INTERNET I HAVE FOUND MULTIPLE COMPLAINTS ABOUT LUG STUDS BREAKING ON 2010-2012 4RUNNERS AND TACOMAS. HERE IS A WELL-DOCUMENTED EXAMPLE: HTTP://WWW.ARTSAUTOMOTIVE.COM/PUBLICATIONS/2-EXPLANATORY/170-2010-4RUNNER-LUG-STUD-PROBLEM I PREVIOUSLY OWNED A 1990 4RUNNER FOR 20 YEARS AND NEVER HAD A PROBLEM WITH LUG STUDS BEING BROKEN OR DAMAGED. IN FACT, I HAVE NEVER HAD A LUG STUD BROKEN OR DAMAGED ON ANY CAR I HAVE EVER OWNED. I BELIEVE THE 2010 4RUNNER LUG STUDS ARE DEFECTIVE FROM THE FACTORY AND TOYOTA WILL NOT OWN UP TO THIS FACT. *TR
I TOOK MY VEHICLE TO THE TOYOTA DEALERSHIP FOR THE 5,000 MILE ROUTINE MAINTENANCE. WHILE I WAS THERE TWO OF THE STUDS ON THE REAR DRIVER'S SIDE BROKE. BECAUSE I HAD RECENTLY HAD NEW TIRES ON MY VEHICLE THE DEALERSHIP BLAMED THE PLACE WHO PUT THE TIRES ON. I HAVE GONE TO THE SAME TIRE PLACE FOR OVER TWENTY YEARS. WHEN HE PUT THE NEW TIRES ON, HE BROKE ONE STUD BUT REPLACED IT AT HIS COST. HE DID WARN ME THAT THERE WERE OTHER STUDS THAT DID NOT LOOK RIGHT AND THAT HE COULD SEE OTHERS BREAKING IN THE FUTURE. THIS PLACE HAS CHANGED THE TIRES AT LEAST 4 TIMES ON THIS VEHICLE AND ARE VERY CAREFUL ABOUT THEIR WORK. IT IS NOT A CHAIN WERE EMPLOYEES ARE CONSTANTLY CHANGING AND THEIR EXPERIENCE MAY BE LIMITED. ALL OF THE BROKEN STUDS WERE ON THE SAME WHEEL. I RESEARCHED THIS ISSUE WITH TOYOTA STUDS ONLINE AND FOUND NUMEROUS POSTINGS BY INDIVIDUALS WHO HAVE EXPERIENCED THE SAME PROBLEM. I REALIZE YOU CAN FIND BOTH SIDES OF ANY ISSUE ONLINE BUT IT IS OBVIOUS THAT THERE IS A DEFECT WITH THIS TOYOTA PART AND THEY DO NOT WANT TO OWN UP TO IT. I HAVE HAD CHEVY BLAZERS AND A NISSAN PATHFINDER PRIOR TO THIS AND HAVE NEVER HAD THIS PROBLEM. MY CONCERN IS THAT THIS IS GOING TO HAPPEN AGAIN, POSSIBLY CAUSING THE WHEEL TO COME OFF WHEN I AM DRIVING ON THE ROAD. I HAVE TALKED WITH THE DEALERSHIP AS WELL AS TOYOTA HEADQUARTERS AND THEY REFUSE TO DO ANYTHING ABOUT THIS MATTER. I REALIZED WHEN I PURSUED THIS MATTER THAT THEY MOST LIKELY WOULD NOT DO ANYTHING FOR ME BUT I FEEL THERE IS A SAFETY ISSUE HERE AND THAT MAYBE IF ENOUGH PEOPLE TAKE THE EFFORT TO FILE A COMPLAINT SOMETHING WILL EVENTUALLY GET DONE BEFORE SOMETHING TRAGIC OCCURS. *TR
22DEC12 49F ENTERED CORNER AT 50MPH, ROADS SLIGHTLY WET. 4RUNNER DECIDED THE CAR WAS SLIPPING AND THE PANIC BEEPS WENT OFF AND THE CAR APPLIED BRAKES. UNFORTUNATELY THE COMPUTER STRAIGHTENED THE CAR OUT AND POINTED IT OFF THE ROAD. IT TOOK ALL MY STRENGTH TO TURN THE CAR BACK INTO THE CORNER AND FINALLY THE COMPUTER STOPPED THE PANIC. AFTER THIS I WAS UNABLE TO TURN OFF THE TRACTION CONTROL VIA THE ENABLE/DISABLE BUTTON UNTIL I HAD TURNED OFF THE VEHICLE. I WAS FOLLOWING A CAR INTO THE CORNER AND THAT CAR NAVIGATED THE CORNER FINE. ALSO, SINCE OWNING THIS VEHICLE, 10 TIMES IT HAS ASSUMED I WAS PANIC BRAKING. LITERALLY, THE 4RUNNER SLAMS ON THE BRAKES AND BRINGS THE VEHICLE TO A STOP. LUCKILY THERE HAS BEEN NO ONE BEHIND ME DURING THESE EVENTS. IN THE WINTER OF 2011, THE 4RUNNER LOST CONTROL ON AN ICY ROAD AT FAIRLY LOW SPEED. I COULDN'T DO ANYTHING BECAUSE THE COMPUTER WAS TRYING TO GET CONTROL BACK. I SUSPECT THE COMPUTER GOT CONFUSED BECAUSE I COULD HAVE TOTALLY GOTTEN CONTROL BACK. THE TRACTION CONTROL IS NEVER REALLY OFF. YOU CAN TURN IT OFF, BUT IT WILL KICK BACK ON WHEN IT THINKS YOU ARE NO LONGER IN CONTROL OF THE VEHICLE. *TR
MULTIPLE WHEEL STUD FAILURE DURING ROUTINE TIRE ROTATION. THE OWNERS MANUAL RECOMMENDS 83 FTLBS TORQUE ON THE LUG NUTS. DURING A TIRE ROTATION, THREE WHEEL STUDS FAILED, TWO AT THE RECOMMENDED 83 FTLBS AND ONE AT 75 FTLBS. WHEN TAKEN TO THE TOYOTA DEALERSHIP, THEIR SERVICE TECHNICIAN BROKE TWO WITH HIS TORQUE WRENCH SET TO THE OWNERS MANUAL SPECIFIED TORQUE. TOYOTA REPLACED BOTH FRONT AND BACK STUDS. *TR
THIS COMPLAINT CONCERNS THE NEW 2010 TOYOTA 4RUNNER. THERE IS AN ISSUE WITH THE BRAKING SYSTEM AND HANDLING FOR THIS VEHICLE. UPON DEPRESSING THE BRAKES, THE PEDAL TRAVELS A CONSIDERABLE DISTANCE SOUNDS SQUEAKY AND NOTCHY AND DELAYS IN STOPPING. THE ANTI-LOCK BRAKES DO NOT INTERACT QUICKLY AND OFTEN TIMES ENGAGED AT THE VERY END OF THE BRAKE DISTANCE AND CREATES A VERY UNCOMFORTABLE AND UNSETTLING FEELING. THE HEIGHT CLEARANCE IS ALSO A CONCERN BECAUSE WHEN CROSS WINDS HIT THE VEHICLE IT CREATES A VERY UNSETTLING FEELING AND CAUSES THE VEHICLE TO SWAY AND GET UNDER THE VEHICLE MAKING PRONE TO LOSS CONTROL. THAT WIND DOES NOT HAVE TO BE EXCESSIVE; THE MILDEST OF WINDS WILL CAUSE A DISRUPTION. SEVERAL MEASURES HAVE BEEN TAKEN TO HAVE A LOCAL TOYOTA DEALERSHIP REVIEW AND ADDRESS THE ISSUE AND THEY HAVE COME BACK AND STATED THAT IT OPERATES ACCORDING TO SPECIFICATIONS. NO ONE OTHER THAN TOYOTA KNOWS OF THOSE SPECIFICATIONS AND THEY WILL NOT DISCLOSE THEM UNTIL ENOUGH PEOPLE HIGHLIGHT THIS ISSUE BY COMPLAINING. TO ADD FURTHER INSULT TO INJURY, TOYOTA HAS PLACED AN ADMINISTRATIVE HOLD ON ANY REPAIRS UNLESS THEY SANCTION IT. IN ONE OF THE LATEST USES, I HAD A DEER CROSS MY PATH AND I TRIED TO STOP AND THE VEHICLE KEPT MOVING ALONG AND THE BRAKES GRABBED AFTER 12 FEET. I MISSED THE DEER BUT I WAS FORCED TO RELIVE THE ISSUE OF HOW FAULTY THE BRAKES ARE FOR THIS VEHICLE. IT REINFORCED THE ISSUES WITH THE BRAKING SYSTEM. WE NEED FOR TOYOTA TO OWN UP TO THIS HIDDEN DEFECT. THE ELECTRICAL SYSTEMS IN THESE VEHICLES SEEM TO CONTROL EVERY OPERATING ASPECT OF THE VEHICLE AND THAT APPEARS AT ISSUE AS WELL. *TR UPDATED IVOQ 01/20/11 THE CONSUMER WOULD LIKE A RESPONSE TO HIS COMPLAINT UPDATED IVOQ 03/01/11
2010 TOYOTA 4RUNNER, IN THIS CASE A 4 WHEEL DRIVE. PANIC BRAKING AT 55MPH+ IS DANGEROUS. IF YOU SUDDENLY REMOVE YOUR FOOT FROM THE GAS PEDAL AND SUDDENLY APPLY FULL BRAKING PRESSURE TO THE BRAKE PEDAL, THE CAR LURCHES DOWNWARD INTO A NOSE DIVE SO VIOLENTLY THAT IN ONE CASE I WOULD SWEAR THE REAR TIRES LOST CONTACT WITH THE ROAD. THE TWO TIMES I HAVE ENCOUNTERED THIS I WAS ON DRY PAVEMENT AND IT IS SCARY, I CAN'T IMAGINE WET CONDITIONS. IN THE INCIDENT WHERE I WAS TRAVELING APPROX. 65 MPH THE BRAKING APPLICATION WAS SO SEVERE THAT I BACKED OFF THE PEDAL COMPLETELY AND THEN ATTEMPTED TO APPLY BRAKES MORE GRADUALLY AND I GOT A MINIMAL RESPONSE FROM THE BRAKES. IN OTHER WORDS, THE COMPUTER WAS TERRIBLY CONFUSED AND DIDN'T KNOW WHAT TO DO. THE CAR HAS UNDER 10,000 MILES AND BOTH INCIDENTS RESULTED IN SOME TIRE SKIDDING. THE ANTI-LOCK BRAKE SENSOR/SOFTWARE NEEDS FIXING ALONG WITH THE FRONT SUSPENSION BEING STIFFENED. *TR
2010 TOYOTA 4RUNNER FAILS TO ACCELERATE INTERMITTENTLY WHEN GAS PEDAL IS PRESSED. HAS FAILED TO RESPOND TO ACCELERATOR FOR A FULL THREE SECONDS AT ONE POINT. COMMONLY, DELAYED RESPONSE LASTS 1-2 SECONDS. TOOK VEHICLE TO DEALERSHIP. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. SERVICE TECH SAID THIS COULD BE CAUSED BY THE ELECTRONIC TRACTION CONTROL. ISSUE OCCURS REGARDLESS OF TRACTION CONDITIONS. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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