2010 Toyota 4Runner Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Toyota 4Runner, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags9254.8%
- Driver assistance137.7%
- Body & structure127.1%
- Brakes116.5%
- Other / unspecified95.4%
- Steering53.0%
- Suspension53.0%
- Electrical42.4%
- Engine31.8%
- Powertrain (other)31.8%
- Exterior lighting21.2%
- Interior & seats21.2%
- Transmission21.2%
- Fuel system10.6%
- Heating & air conditioning10.6%
- Tires & wheels10.6%
- Visibility10.6%
- Seat belts10.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
My 4Runner was involved in a collision where the airbags did not deploy, and I was knocked unconscious from hitting the steering wheel. The vehicle now shows an SRS fault code and is subject to an open Takata airbag recall. Toyota corporate initially stated they would cover towing for the recall repair, then reversed that decision, claiming an airbag fault does not prevent the vehicle from starting. Because of the failed airbag deployment and recall defect, the vehicle is unsafe to drive until the recall is completed. Toyota’s refusal to provide towing prevents me from safely completing a federally mandated safety recall. I am requesting NHTSA assistance in ensuring Toyota fulfills its obligations under federal recall law.
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE FAILURE RECURRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000. *BF *AS
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Car keeps running out of gas while driving, due to faulty readings on the gas gauge and electronic readout. I have been driving this car for 11 years and never ran out of gas until running out 3 times in the past 2 months. Today was the 3rd occurrence, gas gauge showed over 1/4 tank and 85 miles to go until empty. Previous incident was similar with 1/4 tank and showing 65 miles to go. (Pictures attached). The miles to go reading seems to be increasing with each incident (1st incident showed 25 miles, second incident 65 miles, then 85 miles today). No low fuel indicator light or warning has appeared on ANY of these 3 occasions. This is a very dangerous situation potentially causing loss of life as drivers have SECONDS to navigate their vehicle off the highway, while quickly losing speed and loss of steering. No indication that fuel is low, while instead providing incorrect (inflated) dashboard data. Vehicle is going into the shop tomorrow. Found multiple reports of this same incident on [XXX] [XXX] ) which indicate problem with sending unit. Please review and consider further action or communication to other 4Runner owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
03/04/2019- I WAS DRIVING DOWN A DRY ROAD IN SANTA FE, NEW MEXICO TRAVELING AT APPROXIMATELY 35 TO 40 MPH. A GRADUAL TURN, AND I STRESS GRADUAL, CAME UP AND UPON TURNING THE WHEEL TO TAKE THE SLIGHT CURB THE VSC/ ANTI SLIP BRAKING KICKED IN AND THE COMPUTER 'SENSED' I LOST CONTROLLED AT WHICH POINT IT TOOK OVER AND LOCKED THE BRAKES UP. THIS ACTION TAKEN BY THE COMPUTER TOOK AWAY ALL OF MY CONTROL, STRAIGHTENED MY CAR OUT SENDING ME OFF THE ROAD INTO A DRIED UP RIVER BED TOTALLING MY TRUCK COMPLETELY. AIR BAGS DEPLOYED, FRONT END DESTROYED, THANK GOD I WASNT SERIOUSLY INJURED, BUT TRUST ME WHEN I SAY IT COULDVE BEEN MUCH MUCH WORSE. THIS PROBLEM NEEDS TO BE ADDRESSED. IVE READ MULTIPLE, ALMOST IDENTICAL STORIES INVOLVING THE SAME PROBLEM WITH THE SAME YEAR. THIS IS DANGEROUS, UNPREDICTABLE AND HAS LEFT ME VEHICLELESS IN A FINANCIAL BIND. I WILL ALSO MENTION THIS WASNT THE FIRST TIME THIS HAPPENED UNWARRANTED. THIS JUST HAPPENED TO BE THE FIRST TIME IT CAUSED SERIOUS ISSUES.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Dear NHTSA, I am writing to formally file a complaint against Toyota regarding their failure to notify me of a recall related to the clear coat peeling from my vehicle’s paint. I was never informed of this issue through a recall notice, nor did it appear in my vehicle’s history. I only became aware of the recall when a friend, who owns the same make and model in the same color, experienced the same problem and was able to have it repaired under the recall. When I contacted my local Toyota dealership, I was told that I am now outside the recall window and that the repair can no longer be completed under the recall. However, had I been properly notified in a timely manner, I would have taken my vehicle in for the necessary repairs. I believe Toyota’s failure to send me the recall notice has unfairly prevented me from receiving the repair I was entitled to. I am requesting NHTSA’s assistance in addressing this matter, as Toyota’s lack of proper notification has left me with an unresolved defect. Please advise on the next steps I can take to ensure Toyota takes responsibility for this issue. Thank you for your time and assistance. Best regards, [XXX] [XXX] [XXX] UANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was told the paint on my 4 runner was recalled, but because it was a salvage title they where very rude and told me sorry but they can't fix it. I was so upset because when you spend 40,000. on a vehicle and something recalls it shouldn't matter if its a salvage title or not. So I left. I recently was getting some work done at a different dealership because a friend works there and I was explaining to him the situation and he said that isn't right and I needed to look more into and see about having Toyota fix the problem. I have sense called them back and they are still giving me the same run around and are still very rude. I haven't asked for a manager or anything but wanted to see if there was anything I could do first. It just upsets me because it runs so well but the paint looks horrible on it and it isn't my fault they have bad paint on there. Please help me
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
03/04/2019- I WAS DRIVING DOWN A DRY ROAD IN SANTA FE, NEW MEXICO TRAVELING AT APPROXIMATELY 35 TO 40 MPH. A GRADUAL TURN, AND I STRESS GRADUAL, CAME UP AND UPON TURNING THE WHEEL TO TAKE THE SLIGHT CURB THE VSC/ ANTI SLIP BRAKING KICKED IN AND THE COMPUTER 'SENSED' I LOST CONTROLLED AT WHICH POINT IT TOOK OVER AND LOCKED THE BRAKES UP. THIS ACTION TAKEN BY THE COMPUTER TOOK AWAY ALL OF MY CONTROL, STRAIGHTENED MY CAR OUT SENDING ME OFF THE ROAD INTO A DRIED UP RIVER BED TOTALLING MY TRUCK COMPLETELY. AIR BAGS DEPLOYED, FRONT END DESTROYED, THANK GOD I WASNT SERIOUSLY INJURED, BUT TRUST ME WHEN I SAY IT COULDVE BEEN MUCH MUCH WORSE. THIS PROBLEM NEEDS TO BE ADDRESSED. IVE READ MULTIPLE, ALMOST IDENTICAL STORIES INVOLVING THE SAME PROBLEM WITH THE SAME YEAR. THIS IS DANGEROUS, UNPREDICTABLE AND HAS LEFT ME VEHICLELESS IN A FINANCIAL BIND. I WILL ALSO MENTION THIS WASNT THE FIRST TIME THIS HAPPENED UNWARRANTED. THIS JUST HAPPENED TO BE THE FIRST TIME IT CAUSED SERIOUS ISSUES.
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT, AN INDEPENDENT MECHANIC, PLANNED TO INSPECT AND TEST THE BRAKE SYSTEM HIMSELF. THE CONTACT STATED THAT THE FRONT AND REAR BRAKES HAD BEEN BLED EXTENSIVELY; HOWEVER, THE REAR BRAKE CYLINDER FAILED TO FUNCTION. THE MANUFACTURER HAD NOT ISSUED ANY BRAKE SYSTEM RECALLS; HOWEVER, A TSB WAS ISSUED ON SEPTEMBER 9, 2013 (T-SB-0141-13) FOR THE BRAKES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. **TR CONSUMER STATED: FOR THE LAST FOUR YEARS THE STATIONARY AND MOVABLE WINDOWS AROUND MY FORERUNNER THE RUBBER SEALING AROUND THE BOTTOM OF THEM, THAT PREVENTS WATER FROM GOING INSIDE THE BODY AND THE DOORS, HAVE BEEN CURLING UP THE FALLING OFF. SINCE THERE IS A LOT OF ELECTRICAL COMPONENTS IN THE DOORS THIS CAN CAUSE AN EXTREME ELECTRICAL FIRE, AND POSSIBLY INTERFERING WITH THE COMPUTER OPERATING SYSTEM THAT COULD EFFECT THE VEHICLE DRIVING ABILITY. ALL FOUR DOOR OUTSIDE LOWER WINDOW RUBBERS HAVE FALLEN OFF WHICH HELPS PREVENT WATER FROM GETTING IN WHEN IT RAINS. I'M, NOT POSITIVE BUT COULD THIS CAUSE, IN RAIN STORMS, LOSS OF CONTROL OF THE VEHICLE BECAUSE OF AN ELECTRICAL SHORT IN THE COMPUTER SYSTEM? MY '99 TOYOTA FORERUNNER ALL THE WINDOW RUBBERS ARE STILL PERFECT, WHICH PREVENTS RAIN WATER FROM RUNNING DOWN INTO THE DOOR OR THE WINDOW PANELS. THEY ARE VERY EXPENSIVE TO REPLACE. SINCE I'M ON A FIXED INCOME DUE TO DISABILITY, I'M UNABLE TO REPLACE THEM. MY BRAKES WENT TO THE FLOOR WHEN I WENT DOWN TO 2 MILES AND HOUR WHILE PULLING INTO MY DRIVEWAY. I WAS ABLE TO USE MY EMERGENCY BRAKE. VIN NUMBER NOT VALID UPDATED 10/26/18*JB
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The undercarriage of my truck is so rusted, that parts are starting to fail. I can not install new tires on the truck at this point until $3000 of rust-damaged parts are replaced and possible frame replaced. I was told that the damage is so extensive, the costs outweigh the repairs, and that in the near future the truck will not be driveable.
SINCE I BOUGHT THIS TOYOTA 4RUNNER I'VE HAD NOTHING BUT PROBLEMS WITH BRAKES NOT WORKING RIGHT THE FRONT END SHIMMIES AT CERTAIN SPEEDS.. I TOOK IT BACK TO THE DEALER CALLED TRI COUNTY TOYOTA IN LIMERICK PA. THEY TOLD ME IT'S ROAD CHARACTERISTICS.. BROUGHT IT BACK 3 OR 4 TIMES.. NEVER FIXED THIS ANNOYING PROBLEM.. THEY EVEN GOT A SO CALLED EXPERT TECH FROM TOYOTA TO SEE WHAT THE PROBLEM WAS .. NEVER FIXED..I HAD BOUGHT NEW CUSTOM WHEELS AND TIRES.. THE GUY WHO PUT MY NEW WHEELS ON SAID THERE IS SOMETHING WRONG.. SHOWED ME THE BRAKES 1 PAD WAS GOOD THE OTHER WAS VERY THIN.. I BROUGHT IT BACK TO THE DEALER EXPLAINED ABOUT THE BRAKES.. WAITING IN THE SHOW ROOM.. [XXX] BRINGS ME IN TO SHOW ME MY BRAKES.. AND HE SAD THERE IS NO PROBLEM.. I TOLD HIM I SAW THESE SAME PADS 1 WAS THICK THE OTHER WAS VERY THIN.. WHEN HE SHOWED ME THEY WERE REPLACED WITH NEW ONES.. BUT SAID THE SAME THING NOTHING WRONG WITH THE.. THIS TIME I WAS VERY IRRITATED AND TOLD HIM ARE YOU TRYING TO INSULT MY INTELLIGENCE..LIKE I SAID THE GUY WHO PUT MY NEW WHEELS ON SAID I'M PRETTY SURE YOUR CALIPERS ARE BAD .. .. IN THE MEAN TIME I HAD GOTTEN VERY PHYSICALLY SICK.. FOR A YEAR.. SO I GAVE UP I WAS SO SICK.. NOW MY GUARANTEE WAS UP.. BROUGHT IT BACK TO THE DEALER AGAIN.. THEY PUT NEW ROTORS AND BRAKES.. AND STILL,MY 4RUNNER..SHAKES WHEN I HIT THE BRAKES SUDDENLY. AND STILL SHIMMIES AT CERTAIN SPEEDS.... AS OF TODAY NOVEMBER 15TH 2017 THIS PROBLEM STILL EXISTS.. I REALLY NEED HELP WITH THIS VEHICLE.. BECAUSE ALL I GOT WAS THE RUN AROUND.. .. BOUGHT 7 CARS AND TRUCKS OVER THE YEARS.. .. THIS PROBLEM IS BAD FROM DAY 1.. I HAVE 61,600 MILES ON THIS VEHICLE.. NOTHING HAS CHANGED... PLEASE HELP ME WITH THIS ISSUE.. BECAUSE THEY WON'T AT TRI COUNTY TOYOTA.. HOPE I HEAR BACK FROM SOMEONE..THANK YOU SINCERELY [XXX] I BOUGHT THIS VEHICLE ON 3-1-2010.. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Car keeps running out of gas while driving, due to faulty readings on the gas gauge and electronic readout. I have been driving this car for 11 years and never ran out of gas until running out 3 times in the past 2 months. Today was the 3rd occurrence, gas gauge showed over 1/4 tank and 85 miles to go until empty. Previous incident was similar with 1/4 tank and showing 65 miles to go. (Pictures attached). The miles to go reading seems to be increasing with each incident (1st incident showed 25 miles, second incident 65 miles, then 85 miles today). No low fuel indicator light or warning has appeared on ANY of these 3 occasions. This is a very dangerous situation potentially causing loss of life as drivers have SECONDS to navigate their vehicle off the highway, while quickly losing speed and loss of steering. No indication that fuel is low, while instead providing incorrect (inflated) dashboard data. Vehicle is going into the shop tomorrow. Found multiple reports of this same incident on [XXX] [XXX] ) which indicate problem with sending unit. Please review and consider further action or communication to other 4Runner owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SINCE I BOUGHT THIS TOYOTA 4RUNNER I'VE HAD NOTHING BUT PROBLEMS WITH BRAKES NOT WORKING RIGHT THE FRONT END SHIMMIES AT CERTAIN SPEEDS.. I TOOK IT BACK TO THE DEALER CALLED TRI COUNTY TOYOTA IN LIMERICK PA. THEY TOLD ME IT'S ROAD CHARACTERISTICS.. BROUGHT IT BACK 3 OR 4 TIMES.. NEVER FIXED THIS ANNOYING PROBLEM.. THEY EVEN GOT A SO CALLED EXPERT TECH FROM TOYOTA TO SEE WHAT THE PROBLEM WAS .. NEVER FIXED..I HAD BOUGHT NEW CUSTOM WHEELS AND TIRES.. THE GUY WHO PUT MY NEW WHEELS ON SAID THERE IS SOMETHING WRONG.. SHOWED ME THE BRAKES 1 PAD WAS GOOD THE OTHER WAS VERY THIN.. I BROUGHT IT BACK TO THE DEALER EXPLAINED ABOUT THE BRAKES.. WAITING IN THE SHOW ROOM.. [XXX] BRINGS ME IN TO SHOW ME MY BRAKES.. AND HE SAD THERE IS NO PROBLEM.. I TOLD HIM I SAW THESE SAME PADS 1 WAS THICK THE OTHER WAS VERY THIN.. WHEN HE SHOWED ME THEY WERE REPLACED WITH NEW ONES.. BUT SAID THE SAME THING NOTHING WRONG WITH THE.. THIS TIME I WAS VERY IRRITATED AND TOLD HIM ARE YOU TRYING TO INSULT MY INTELLIGENCE..LIKE I SAID THE GUY WHO PUT MY NEW WHEELS ON SAID I'M PRETTY SURE YOUR CALIPERS ARE BAD .. .. IN THE MEAN TIME I HAD GOTTEN VERY PHYSICALLY SICK.. FOR A YEAR.. SO I GAVE UP I WAS SO SICK.. NOW MY GUARANTEE WAS UP.. BROUGHT IT BACK TO THE DEALER AGAIN.. THEY PUT NEW ROTORS AND BRAKES.. AND STILL,MY 4RUNNER..SHAKES WHEN I HIT THE BRAKES SUDDENLY. AND STILL SHIMMIES AT CERTAIN SPEEDS.... AS OF TODAY NOVEMBER 15TH 2017 THIS PROBLEM STILL EXISTS.. I REALLY NEED HELP WITH THIS VEHICLE.. BECAUSE ALL I GOT WAS THE RUN AROUND.. .. BOUGHT 7 CARS AND TRUCKS OVER THE YEARS.. .. THIS PROBLEM IS BAD FROM DAY 1.. I HAVE 61,600 MILES ON THIS VEHICLE.. NOTHING HAS CHANGED... PLEASE HELP ME WITH THIS ISSUE.. BECAUSE THEY WON'T AT TRI COUNTY TOYOTA.. HOPE I HEAR BACK FROM SOMEONE..THANK YOU SINCERELY [XXX] I BOUGHT THIS VEHICLE ON 3-1-2010.. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The undercarriage of my truck is so rusted, that parts are starting to fail. I can not install new tires on the truck at this point until $3000 of rust-damaged parts are replaced and possible frame replaced. I was told that the damage is so extensive, the costs outweigh the repairs, and that in the near future the truck will not be driveable.
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT TOOK THE VEHICLE TO BUCKEYE TOYOTA (740-654-3943, LOCATED AT 1903 RIVERWAY DR, LANCASTER, OH 43130) WHERE IT WAS DIAGNOSED THAT THE REAR END OF THE FRAME WAS RUSTED AND DAMAGED THE SUSPENSION. THE HEAT SHIELD WAS ALSO RUSTED AND DETACHED FROM THE VEHICLE. THE TECHNICIAN STATED THAT IN ORDER TO REPLACE THE HEAT SHIELD, THE EXHAUST SYSTEM (WHICH WAS ALSO RUSTED) NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT CALL THE CONTACT BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 241,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
IN 2017 I WAS REPORTING THAT THE LEFT BRAKE LIGHT WAS WORKING INTERMITTENTLY. IN 2018 THE SOCKET ASSEMBLY COMPLETELY FAILED AND WAS TOLD THAT THIS WAS NOT AN EXTENDED WARRENTY REPAIR (MILAGE WAS LESS THEN 100,000). IN MARCH 2021 THE BAKE LIGHTS FAILED AGAIN. THE DEALERSHIP REPORTED THAT THE FAILURE IS INTERMITTENT BUT THAT THE SOCKET ASSEMBLY NEEDS TO BE REPLACED.
THE SATELLITE RADIO ANTENNA HAS FAILED. IT ONLY RECEIVES A SIGNAL WHEN VEHICLE IS STATIONARY. THIS APPEARS TO BE A COMMON PROBLEM WITH TOYOTA AND LEXUS OWNERS, BASED ON CHAT BOARDS. THE DEALER "FIX" RUNS OVER $1000, AND INVOLVES REPLACING THE ENTIRE LENGTH OF ANTENNA HARNESS; UNDERNEATH HEADLINER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 28 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. AFTER MULTIPLE ATTEMPTS TO RESTART THE VEHICLE, THE CONTACT HAD IT TOWED TO IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923), BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE HAD BEEN AT THE DEALER SINCE JUNE 26, 2019 AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS UNAVAILABLE.
TIMING CHAIN COVER OIL LEAK I'VE BEEN INFORMED THAT MY TIMING CHAIN COVER IS LEAKING BY THE SERVICE AT THE TOYOTA DEALER. I RESEARCHED THE PROBLEM ONLINE AND DISCOVERED IT'S QUITE FREQUENT AND HAS BEEN AN ISSUE FOR OVER A DECADE. THIS SHOULD BE COVERED BY TOYOTA AS IT IS CLEARLY A DEFECT IN THE ENGINE. THE REPAIR IS CLOSE TO $2000 OUT OF POCKET. DO A QUICK SEARCH AND YOU WILL DISCOVER THE PROBLEM IS PERSISTENT AND FREQUENT AND TOYOTA IS TRYING TO TREAT IT AS A NORMAL WEAR ISSUE. WHICH IT IS NOT. PLEASE FORCE A RECALL OF THE TIMING CHAIN COVER IN THE 2010 TO PRESENT 4RUNNERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
VEHICLE RANDOMLY AND SUDDENLY REVS ITSELF BOTH FROM A STOPPED POSITION AND WHILE DRIVING. WHEN DRIVING DOWNHILL AND I TAKE MY FOOT OFF THE GAS THE VEHICLE WILL CONTINUE TO REV ITSELF AROUND 3000 RPM THEN WHEN I START TO TRAVEL UPHILL IT WILL DOWN SHIFT TO ABOUT 1500 RPM. THIS SEEMS BACKWARDS. TAPPING BRAKES DOES NOT CAUSE IT TO DOWNSHIFT AS NEEDED, DOES NOT SEEM RIGHT TO APPLY BRAKES AND VEHICLE CONTINUES TO REV ITSELF HIGHER NOR DOES IT SEEM RIGHT TO TAKE FOOT COMPLETELY OFF THE GAS PEDAL AND THE VEHICLE CONTINUES TO REV UP. THE ONLY WAY TO GET IT TO IDLE IS TO APPLY PRESSURE TO THE GAS PEDAL AND SPEED UP WHICH IS DANGEROUS WHEN ALREADY GOING DOWNHILL. WHEN TRAVELLING IN A PARKING LOT IT REV ITSELF UP AND WILL JUMP FORWARD. FROM A STOPPED POSITION SUCH AS IN MY DRIVEWAY OR AT A STOPLIGHT I WILL PRESS THE GAS AND IT WILL NOT GO INTO DRIVE BUT IT WILL REV UP TO ABOUT 3500. NONE OF THESE ISSUES CAN BE DUPLICATED BY THE DEALERSHIP OF COURSE. AT ONE POINT THEY FINALLY CHANGED OUT SOME TYPE OF COMPONENT IN SHIFT MECHANISM AND THAT WORKED FOR ABOUT A WEEK THEN THE PROBLEM STARTED AGAIN. THERE IS NEVER A CODE INDICATING THERE IS ANYTHING WRONG ALTHOUGH THE TRAC LIGHT WILL RANDOMLY COME ON AND NOT TURN OFF. I HAVE BEEN DRIVING FOR 30 YEARS AND KNOW WHEN A CAR IS NOT DRIVING PROPERLY. THIS IS MY 2D 4 RUNNER. FIRST WAS AN '03 AND HAD SIMILAR ISSUES BUT SINCE WAS LESS THAN A YEAR OLD I FINALLY CONVINCED THE DEALERSHIP TO REPLACE THE TRANSMISSION AT TOYOTAS COST. THIS ONE WAS PURCHASED USED AND HAS MORE MILES ON IT BUT IT SEEMS TO BE THE SAME PROBLEMS AS MY ORIGINAL. THE ONLY WAY I HAVE BEEN ABLE TO GET DEALERSHIP TO BELIEVE ME IS TO ASK THE SERVICE MANAGER TO DRIVE MY VEHICLE FOR SEVERAL DAYS THEN THEY ARE LIKE OH I SEE WHAT YOU MEAN. ANOTHER INCIDENT WAS ON A SNOW PACKED ROAD. TRAVELLING 10MPH WHEN THE VEHICLE DOWNSHIFTED I LOST CONTROL.
PERIODICALLY SEEMED STIFF WHEN SHIFTING INTO DRIVE, THEN THE "4 LO" LIGHT STARTS FLASHING. I TRIED PUTTING THE RANGE SELECTOR IN 4 LO WHICH RESOLVED THE FLASHING LIGHT A FEW TIMES. TOOK THE VEHICLE TO TOYOTA AND THEY COULD FIND NOTHING WRONG BECAUSE THERE WERE NO CODES. THE LAST TIME I IT HAPPENED, IT STUCK IN 4 LO AND THE CHECK ENGINE LIGHT CAME ON. NOT A GOOD SITUATION TO BE FAR FROM HOME WITH A VEHICLE STUCK IN 4 LO. I TOOK IT TO A TRANSMISSION SPECIALIST. THEY COULD FIND NOTHING WRONG AND SAID THE CODE INDICATED A "RANGE PROBLEM" WITH THE TRANSMISSION AND THEY RESET THE CODES. NOW THE 4 LO LIGHT IS FLASHING AGAIN, TRAC OFF AND CHECK ENGINE LIGHTS ARE ON. GOING BACK TO TOYOTA. HOPE THEY CAN FIGURE OUT WHAT THE PROBLEM IS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
DECEMBER 2014, FOUND MY DRIVER'S SIDE TAIL LIGHT AND BRAKE LIGHT OUT. REPLACED THE BULB TWICE; DID NOT WORK. REPLACED THE FUSE; DID NOT WORK. TOOK IT TO THE LOCAL DEALERSHIP IN MARCH 2015 WHICH FOUND THE TAIL LIGHT HAS AN "EXCESSIVELY HIGH VOLTAGE" WHICH CONTINUES TO BURN OUT THE BULB. THE REPAIR WAS TO REPLACE THE ENTIRE DRIVER'S SIDE TAIL LIGHT ASSEMBLY AT A COST OF $290. THERE WAS NO RECALL OR TSB SO REPAIRS CAME OUT OF POCKET. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT COULD HAVE RESULTED IN A FIRE. THIS VEHICLE IS DESIGNED TO HOLD MULTIPLE PASSENGERS, OF WHICH MY TWO CHILDREN OFTEN ACCOMPANY ME. I'M NOT SURE HOW SAFE IT IS TO DRIVE EVEN AFTER THE REPAIR. *TR
NEW LED TAIL LIGHTS AND BRAKE LIGHTS ARE TOO BRIGHT. THEY ARE SO BRIGHT THEY CAUSE EYE PAIN AND DISTRACTION ON CLEAR NIGHTS. THEY MAY BE A SAFETY FEATURE ON AN OPEN ROAD ON A DARK AND RAINY NIGHT, BUT IN BUMPER TO BUMPER DRIVING ON A CLEAR NIGHT THEY ARE DANGEROUS DISTRACTION. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Heated seat on drivers side was hot but heater was turned off. After a 1/2 hour drive smoke started coming out of the center console. Driver parked and exited the vehicle and called for help. Fire department arrived and put water on the fire then disconnected the battery. The insurance company determined the vehicle is a total loss. There were no personal injuries. Toyota Case #211004001272 I am not pleased that Toyota is treating this as a claim instead of a safety concern when I clearly stated this is a safety concern.
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V743000(SEATS) AND 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
THERE APPEARS TO BE SOMETHING DANGEROUSLY WRONG WITH THE TRANSMISSION. I HAVE EXPERIENCED THIS RANDOMLY, MAYBE A DOZEN TIMES, OVER THE LAST WEEK SINCE I HAVE OWNED THE CAR. IT TAKES UP TO TWO SECONDS FOR THE CAR TO RESPOND AFTER PRESSING THE GAS PEDAL. THIS HAS HAPPENED WHEN SLOWING DOWN AND THEN HAVING TO GIVE THE CAR GAS, AGAIN. OTHER TIMES IT HAS HAPPENED FROM A STOP OR AN IDLING ROLL. THERE IS A SIGNIFICANT HESITATION. THIS DOES NOT HAPPEN EVERY TIME, WHICH MAKES IT THAT MUCH MORE DANGEROUS - BEING UNPREDICTABLE.
2010 TOYOTA 4RUNNER FAILS TO ACCELERATE INTERMITTENTLY WHEN GAS PEDAL IS PRESSED. HAS FAILED TO RESPOND TO ACCELERATOR FOR A FULL THREE SECONDS AT ONE POINT. COMMONLY, DELAYED RESPONSE LASTS 1-2 SECONDS. TOOK VEHICLE TO DEALERSHIP. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. SERVICE TECH SAID THIS COULD BE CAUSED BY THE ELECTRONIC TRACTION CONTROL. ISSUE OCCURS REGARDLESS OF TRACTION CONDITIONS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Car keeps running out of gas while driving, due to faulty readings on the gas gauge and electronic readout. I have been driving this car for 11 years and never ran out of gas until running out 3 times in the past 2 months. Today was the 3rd occurrence, gas gauge showed over 1/4 tank and 85 miles to go until empty. Previous incident was similar with 1/4 tank and showing 65 miles to go. (Pictures attached). The miles to go reading seems to be increasing with each incident (1st incident showed 25 miles, second incident 65 miles, then 85 miles today). No low fuel indicator light or warning has appeared on ANY of these 3 occasions. This is a very dangerous situation potentially causing loss of life as drivers have SECONDS to navigate their vehicle off the highway, while quickly losing speed and loss of steering. No indication that fuel is low, while instead providing incorrect (inflated) dashboard data. Vehicle is going into the shop tomorrow. Found multiple reports of this same incident on [XXX] [XXX] ) which indicate problem with sending unit. Please review and consider further action or communication to other 4Runner owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE HEATED DRIVER'S SEAT UNINTENTIONALLY ACTIVATED. THE CONTACT STATED THEY MADE SEVERAL ATTEMPTS TO TURN OFF THE HEATED SEAT, HOWEVER, THE SEAT CONTINUED TO HEAT UP. THE CONTACT TURNED OFF THE VEHICLE AND AFTER THEY WAITED, THEY ATTEMPTED TO START THE VEHICLE, HOWEVER, THEY NEEDED TO CHARGE THE BATTERY. THE CONTACT STATED THAT THE VEHICLE'S CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT STATED THE HEATED SEATS BURNED THEIR SKIN HOWEVER, NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TOYOTA WORLD OF NEWTON (66 ROUTE 206 NORTH, NEWTON, NJ 07860 PHONE: (973) 383-0200) WHO STATED THAT THEY WERE UNABLE TO FIND A CAUSE OF THE FAILURE AND RESET THE CHECK ENGINE LIGHT. THE CONTACT STATED THAT THEY WERE INFORMED THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V743000 (SEATS). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 118,200.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
THIS COMPLAINT CONCERNS THE NEW 2010 TOYOTA 4RUNNER. THERE IS AN ISSUE WITH THE BRAKING SYSTEM AND HANDLING FOR THIS VEHICLE. UPON DEPRESSING THE BRAKES, THE PEDAL TRAVELS A CONSIDERABLE DISTANCE SOUNDS SQUEAKY AND NOTCHY AND DELAYS IN STOPPING. THE ANTI-LOCK BRAKES DO NOT INTERACT QUICKLY AND OFTEN TIMES ENGAGED AT THE VERY END OF THE BRAKE DISTANCE AND CREATES A VERY UNCOMFORTABLE AND UNSETTLING FEELING. THE HEIGHT CLEARANCE IS ALSO A CONCERN BECAUSE WHEN CROSS WINDS HIT THE VEHICLE IT CREATES A VERY UNSETTLING FEELING AND CAUSES THE VEHICLE TO SWAY AND GET UNDER THE VEHICLE MAKING PRONE TO LOSS CONTROL. THAT WIND DOES NOT HAVE TO BE EXCESSIVE; THE MILDEST OF WINDS WILL CAUSE A DISRUPTION. SEVERAL MEASURES HAVE BEEN TAKEN TO HAVE A LOCAL TOYOTA DEALERSHIP REVIEW AND ADDRESS THE ISSUE AND THEY HAVE COME BACK AND STATED THAT IT OPERATES ACCORDING TO SPECIFICATIONS. NO ONE OTHER THAN TOYOTA KNOWS OF THOSE SPECIFICATIONS AND THEY WILL NOT DISCLOSE THEM UNTIL ENOUGH PEOPLE HIGHLIGHT THIS ISSUE BY COMPLAINING. TO ADD FURTHER INSULT TO INJURY, TOYOTA HAS PLACED AN ADMINISTRATIVE HOLD ON ANY REPAIRS UNLESS THEY SANCTION IT. IN ONE OF THE LATEST USES, I HAD A DEER CROSS MY PATH AND I TRIED TO STOP AND THE VEHICLE KEPT MOVING ALONG AND THE BRAKES GRABBED AFTER 12 FEET. I MISSED THE DEER BUT I WAS FORCED TO RELIVE THE ISSUE OF HOW FAULTY THE BRAKES ARE FOR THIS VEHICLE. IT REINFORCED THE ISSUES WITH THE BRAKING SYSTEM. WE NEED FOR TOYOTA TO OWN UP TO THIS HIDDEN DEFECT. THE ELECTRICAL SYSTEMS IN THESE VEHICLES SEEM TO CONTROL EVERY OPERATING ASPECT OF THE VEHICLE AND THAT APPEARS AT ISSUE AS WELL. *TR UPDATED IVOQ 01/20/11 THE CONSUMER WOULD LIKE A RESPONSE TO HIS COMPLAINT UPDATED IVOQ 03/01/11
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
FRONT WINDSHIELD CRACKED ALONG BASE ABOVE THE WINDSHIELD DE-ICING HEATER ELEMENT OVERNIGHT. CRACK WAS APPROXIMATELY 3 FEET LONG. CAR WAS DRIVEN LIGHTLY ~10 MILES AT 30 MPH ON FRIDAY, NOV 9, 2103 AND PARKED OUTSIDE AT 10 PM. HIGH DAYTIME TEMP WAS 53 F. LOW TEMPERATURE WAS 35 OVERNIGHT ACCORDING TO HTTP://WWW.WUNDERGROUND.COM/HISTORY/AIRPORT/KPWT/2013/11/12/MONTHLYHISTORY.HTML#CALENDAR. CRACK WAS NOTICED AT 8:30 AM ON SATURDAY, NOV 10TH, 2013. THERE WAS NO FROST OR CONDENSATION ON THE WINDSHIELD AT THAT TIME. THERE WERE NO NOTICED CRACKS, DINGS OR DEFECTS AT THE FAILURE LOCATION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TAKADA RECALL. WHY IS MORE BEING DONE TO VOLKSWAGON FOR THEIR DELIBERATE ATTEMPT TO ALTER EMISSIONS TESTS (WHICH IS NOT A SAFETY HAZARD), THAN IS BEING TO TAKATA AND THE CAR COMPANIES WHO CONTINUE TO USE THEIR DEFECTIVE DEADLY AIRBAGS. AND WHY ARENT THE CAR COMPANIES BEING FORCED TO PURCHASE REPLACEMENT AIR BAGS FROM OTHER VENDORS (LIKE SUBARU HAS DONE)? AND WHY ARENT THE OWNERS BEING COMPENSATED, LIKE THEY ARE FOR THE NON SAFETY ISSUE WITH VOLKSWAGONS? WE ARE BEING LEFT TO DRIVE AROUND CARS WITH DEADLY AIRBAGS WITHOUT EVEN ANY PROJECTED DATE OF WHEN THEY WILL BE FIXED. THIS IS JUST UNACCEPTABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .