2013 Toyota Avalon Hybrid Problems

AVALON RECALL NO 15V728. HAD THE RECALL "REMEDY" PERFORMED ON MY CAR 09/07/16 (WAS HAVING NO ISSUE WITH MY CAR BEFORE THE RECALL) AND NOW THE PCS WARNING BUZZES AND LIGHTS UP, AND THE RED BRAKE! MESSAGE LIGHTS UP EVERY TIME I DRIVE THE VEHICLE! CONTACTED TOYOTA CORPORATE OFC (CASE #1609142106 & #1611100472) TO REPORT THE ISSUE HAS NOT BEEN RESOLVED, AND EXPRESS MY FEAR THAT THE SYSTEM WILL NOW NOT WORK WHEN IT IS SUPPOSED TO, BUT THE "CASE MGR" (CORY CARTER) STATED "THERE IS NOTHING ELSE THEY CAN DO FOR ME", AND ADVISED ME TO "SEEK OUTSIDE ASSISTANCE FOR ANY ADDITIONAL HELP'. I ASKED IF THIS MEANT SEEKING AN ATTORNEY, TO WHICH HE REPLIED "YES". I FEEL MY CAR IS NOW UNSAFE, AND TOYOTA COULD CARE LESS!!

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE DEALER INSPECTED THE VEHICLE AND PERFORMED THE TEMPORARY REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 TOYOTA AVALON HYBRID REQUESTING AIRBAGS TO BE REPLACED. *MW THE DEALER STATED THE HAD NOT RECEIVED ANY INFORMATION CONCERNING THE REPLACEMENT OF AIR BAGS. SHE WAS ALSO INFORMED OF A RECALL CONCERNING AN ISSUE WITH THE SEATS, BUT NEVER RECEIVED A NOTICE. *JB

TL* THE CONTACT OWNED A 2013 TOYOTA AVALON HYBRID. THE CONTACT'S VEHICLE WAS STRUCK BY A DRUNK DRIVER, WHICH CAUSED THE CONTACT TO CRASH THE VEHICLE INTO AN EMBANKMENT. THE VEHICLE ROLLED OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER WERE INJURED AND RECEIVED MEDICAL ATTENTION. THE DRIVER FROM THE OTHER VEHICLE ALSO SUSTAINED INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE OCCURRED WHILE DRIVING 40 MPH. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

2013 TOYOTA AVALON HYBRID REQUESTING AIRBAGS TO BE REPLACED. *MW THE DEALER STATED THE HAD NOT RECEIVED ANY INFORMATION CONCERNING THE REPLACEMENT OF AIR BAGS. SHE WAS ALSO INFORMED OF A RECALL CONCERNING AN ISSUE WITH THE SEATS, BUT NEVER RECEIVED A NOTICE. *JB

DRIVER SEAT WARMER STAY ON WHEN THE SWITCH IS OFF. *TR

I WAS PARKING HEAD-IN TO PARKING SPOT. AS I REACHED THE FINAL SPOT, AND WAS SHIFTING GEAR TO P (PARKING), THE CAR TOOK OFF LIKE A "ROCKET" AND JUMPED THE CURB. THIS CAUSED DAMAGE TO THE CAR PARKED IN THE NEXT PARKING SPOT AND MY CAR. THE OTHER CAR HAD TO BE TOWED. I WAS ABLE TO STILL DRIVE MY CAR. THIS HAPPENED AT AN OFFICE BUILDING OUTDOOR PARKING LOT. PEOPLE STANDING OUTSIDE THE BUILDING (FOR SMOKING OR OTHERWISE) WITNESSED IT ALL. THEY ALSO INDICATED THAT THE CAR WENT LIKE A ROCKET AND THEY HAVE NEVER SEEN ANYTHING LIKE THIS.

MY 2013 TOYOTA AVALON HYBRID IS HAVING ENGINE REVVING PROBLEMS. WHILE OPERATING AT NORMAL SPEED (45-50). THE RPM'S SUDDENLY INCREASE TO HIGH LEVELS WITHOUT AN INCREASE IN SPEED. LACK OF CONTROL IS EVIDENT. IF YOU SWITCH TO "MANUAL" MODE WITH THE GEAR SELECTOR YOU CAN FORCE IT OUT OF PLAY...BUT THE REVVING CAN OCCUR SOON THEREAFTER OR IT WILL NOT OCCUR AGAIN A DIFFERENT DAY. I TOOK THE CAR INTO BE SERVICED AND TOLD THE SERVICE MANAGER ABOUT THE REVVING PROBLEM. HE SEEMED TO BE VERY DOUBTFUL OF THE DESCRIPTION AND TOLD ME THEY COULD DOWNLOAD THE ENGINE HISTORY. THEY REPORTED "NO PROBLEM FOUND". IT HAPPENED AGAIN A FEW WEEKS LATER FOR A WHILE ON A FLAT PAVED COUNTRY ROAD AND COULD BE COAXED TO STOP WITH THE GAS PEDAL. *TR

WHEN IT RAINS HEAVILY (WITHIN THE TWO MONTHS I HAVE OWNED IT), THE ROOF AND/OR SUNROOF LEAKS CAUSING WATER DAMAGE IN MULTIPLE AREAS OF THE ROOF. THE DEALERSHIP CANNOT FIND A CAUSE AFTER THE INITIAL SUNROOF DRAIN WAS CLEARED.

THE HEADLINER ON THE REAR OF THE VEHICLE WAS NOTED TO BE FALLING DOWN IN AUGUST 2013, JUST TWO MONTHS AFTER PURCHASE OF THE VEHICLE. IT WAS BROUGHT BACK TO THE DEALER FOR REPAIR WHERE THEY GLUED IT BACK IN PLACE. JUST A COUPLE OF MONTHS LATER, THE HEADLINER AGAIN BEGAN TO DROOP AND TODAY, IT CONTINUES TO IMPAIR VISIBILITY OUT OF THE REAR WINDOW. *TR

I WAS PARKING HEAD-IN TO PARKING SPOT. AS I REACHED THE FINAL SPOT, AND WAS SHIFTING GEAR TO P (PARKING), THE CAR TOOK OFF LIKE A "ROCKET" AND JUMPED THE CURB. THIS CAUSED DAMAGE TO THE CAR PARKED IN THE NEXT PARKING SPOT AND MY CAR. THE OTHER CAR HAD TO BE TOWED. I WAS ABLE TO STILL DRIVE MY CAR. THIS HAPPENED AT AN OFFICE BUILDING OUTDOOR PARKING LOT. PEOPLE STANDING OUTSIDE THE BUILDING (FOR SMOKING OR OTHERWISE) WITNESSED IT ALL. THEY ALSO INDICATED THAT THE CAR WENT LIKE A ROCKET AND THEY HAVE NEVER SEEN ANYTHING LIKE THIS.

MY 2013 TOYOTA AVALON HYBRID IS HAVING ENGINE REVVING PROBLEMS. WHILE OPERATING AT NORMAL SPEED (45-50). THE RPM'S SUDDENLY INCREASE TO HIGH LEVELS WITHOUT AN INCREASE IN SPEED. LACK OF CONTROL IS EVIDENT. IF YOU SWITCH TO "MANUAL" MODE WITH THE GEAR SELECTOR YOU CAN FORCE IT OUT OF PLAY...BUT THE REVVING CAN OCCUR SOON THEREAFTER OR IT WILL NOT OCCUR AGAIN A DIFFERENT DAY. I TOOK THE CAR INTO BE SERVICED AND TOLD THE SERVICE MANAGER ABOUT THE REVVING PROBLEM. HE SEEMED TO BE VERY DOUBTFUL OF THE DESCRIPTION AND TOLD ME THEY COULD DOWNLOAD THE ENGINE HISTORY. THEY REPORTED "NO PROBLEM FOUND". IT HAPPENED AGAIN A FEW WEEKS LATER FOR A WHILE ON A FLAT PAVED COUNTRY ROAD AND COULD BE COAXED TO STOP WITH THE GAS PEDAL. *TR

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE PASSENGER SIDE OF THE VEHICLE AND THE CONTACT NOTICED THAT THE PASSENGER SIDE EXTERIOR MIRROR HAD SHATTERED. THE MIRROR WAS NOT STRUCK BY ANY FOREIGN OBJECTS. THE VEHICLE WAS TAKEN TO JOHN O'NEIL JOHNSON TOYOTA (LOCATED AT 2900 MS-39, MERIDIAN, MS 39301, (888) 781-0044) WHERE IT WAS DIAGNOSED THAT THE MIRROR AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

DRIVING ON STRAIGHT LEVEL INTERSTATE WITH LASER CRUISE SET AT 65 MPH AND NO OTHER CARS OR OBSTACLES PRESENT, CAR SUDDENLY BRAKED TWO TIMES (ABOUT 20 MINUTES APART). THE SAME THING OCCURRED ABOUT 7 DAYS LATER ON COMPARABLE ROAD IN LIGHT RAIN. IN THIS LATER SITUATION, WIPERS SUDDENLY WENT ON HIGH SPEED, FOR 5 SECONDS AND CAR BRAKED TWICE IN SPAN OF ABOUT 5 MINUTES. THE SECOND TIME THIS OCCURRED, THE MASTER WARNING LIGHT CAME ON FOR ABOUT 30 SECONDS. WE TOOK IT TO TOYOTA DEALER THE NEXT MORNING IN RAPID CITY, SD, WHO SAID HE COULD NOT WORK ON IT FOR A COUPLE OF DAYS AND SUGGESTED WE CALL TOYOTA. TOYOTA SAID IT SOUNDED LIKE A CRUISE PROBLEM AND ASKED IF WE COULD CAREFULLY DRIVE IT TO SALT LAKE CITY TO BE EVALUATED. ON WAY TO SALT LAKE CITY, CAR SUDDENLY ACCELERATED ABOVE THE SETTING OF 65 MPH. PRESSED BRAKES TO CANCEL. DEALER IN SALT LAKE CITY SAID CAR DISPLAYED A DEFECT CODE FOR THE LASER CRUISE AND THE BLIND SPOT MONITORING AND SAID CAR WAS SAFE TO DRIVE HOME TO ARIZONA IF WE DID NOT USE THE CRUISE. TOOK CAR BACK TO ORIGINATING DEALER IN PHOENIX AREA FOR REPAIRS BLIND SPOT MONITORING APPARENTLY REPAIRED. HOWEVER, FACTORY REP DROVE CAR FOR 25 MILES AND STATED THAT THIS IS THE WAY LASER CRUISE IS SUPPOSED TO WORK AND REFUSES TO AUTHORIZE ANY REPAIRS. WE DO NOT DEEM THE CAR TO BE SAFE TO DRIVE AND ARE AFRAID THAT TOYOTA AND THE DEALERSHIP ARE GOING TO DO NOTHING. *LN

HEADLIGHTS BLOW OUT FREQUENTLY AND NEED REPLACING.

MY 2013 TOYOTA AVALON HYBRID IS HAVING ENGINE REVVING PROBLEMS. WHILE OPERATING AT NORMAL SPEED (45-50). THE RPM'S SUDDENLY INCREASE TO HIGH LEVELS WITHOUT AN INCREASE IN SPEED. LACK OF CONTROL IS EVIDENT. IF YOU SWITCH TO "MANUAL" MODE WITH THE GEAR SELECTOR YOU CAN FORCE IT OUT OF PLAY...BUT THE REVVING CAN OCCUR SOON THEREAFTER OR IT WILL NOT OCCUR AGAIN A DIFFERENT DAY. I TOOK THE CAR INTO BE SERVICED AND TOLD THE SERVICE MANAGER ABOUT THE REVVING PROBLEM. HE SEEMED TO BE VERY DOUBTFUL OF THE DESCRIPTION AND TOLD ME THEY COULD DOWNLOAD THE ENGINE HISTORY. THEY REPORTED "NO PROBLEM FOUND". IT HAPPENED AGAIN A FEW WEEKS LATER FOR A WHILE ON A FLAT PAVED COUNTRY ROAD AND COULD BE COAXED TO STOP WITH THE GAS PEDAL. *TR

The contact owns a 2013 Toyota Avalon Hybrid. The contact stated that several instrument cluster warning lights were illuminated. The vehicle was taken to the local dealer who informed the contact that they were unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to an independent mechanic who informed the contact that the vehicle was a hazard and could catch on fire. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 98,000.