Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
109
Latest Jul 9, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
11
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 25, 1996
What this page shows
Our database holds 109 NHTSA owner-reported complaints for the 1996 Toyota Avalon. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 109 · page 1 of 5
Driver assistanceEngine
Filed Jul 9, 2014
WHILE DRIVING TO AN APPOINTMENT, I HAD UNINTENDED ACCELERATION. LUCKILY, I WAS ABLE TO PULL OVER TO SIDE OF ROAD AFTER USING TWO FEET TO SLOW VEHICLE, AND SHUT VEHICLE OFF. AFTER TRYING TO RESTART VEHICLE SEVERAL TIMES, IT WAS STILL REVVING. AFTER A HALF HOUR, I WAS ABLE TO START IT AND BRING IT HOME. VERY SCARY! IT HAS HAPPENED SEVERAL TIMES SINCE THEN, WHEN MY HUSBAND WAS DRIVING, AND WE WERE ABLE TO PULL OFF TO SAFETY. WE TOOK IT TO OUR MECHANIC, AND SINCE IT WAS NOT DOING IT WHILE THEY HAD IT, THEY COULDN'T FIND WHAT WAS CAUSING THE PROBLEM, AND FIX IT. WHILE TRYING TO FIND THE CAUSE OF THIS PROBLEM ON THE INTERNET, WE DISCOVERED THAT THIS WAS A COMMON PROBLEM TO THIS VEHICLE YEAR, AND MOST WERE ON CAMRY'S. WE DO NOT HAVE REPLACEMENT FLOOR MATS, AND THE PEDAL WAS NOT STUCK. WE CALLED TOYOTA TO CHECK ON RECALL INFORMATION. SAID THERE WERE NO RECALLS ON OUR VIN#, AND TOLD IT WAS OUT OF WARRANTY, DUE TO THE MILEAGE, BUT THEY DOCUMENTED MY REPORT IN THEIR CORPORATE RECORDS, AND TO TAKE IT TO A TOYOTA DEALERSHIP TO HAVE IT EVALUATED AND REPAIRED, WHICH WOULD NO DOUBT BE AT OUR EXPENSE SINCE IT WAS NOT UNDER WARRANTY. WE ARE SENIOR CITIZENS, AND ARE AFRAID TO EVEN DRIVE THIS CAR NOW, MUCH LESS DRIVE IT ALL THE WAY TO A DEALER OUT OF TOWN. *TR
NHTSA ID
10609281
Incident
Oct 10, 2013
Mileage
220,000 mi
Electrical
Filed May 27, 2013
AUTOMATIC AIR CONDITIONER, A/C AMPLIFIER, AIR INLET SERVO MOTOR & SERVO LINK & HEATER CONTROLS STOP WORKING AND ONLY WORKS INTERMITTENTLY BY ITSELF. TOYOTA WILL NOT OWN UP TO THIS PROBLEM. TOYOTA ONLY WANTS MORE MONEY TO FIX THE PROBLEM WITHOUT TELLING YOU EXACTLY WHAT THE PROBLEM IS. TOYOTA HAS KNOWN ABOUT THE INFERIOR PARTS OF THEIR A/C SYSTEM SINCE 1995. THEY MUST HAVE HIGH PROFILE LOBBYIST IN WASHINGTON FOR THE NHTSA TO LET THEM GET AWAY WITH THIS FOR SO LONG. SOMEBODY MUST BE GETTING PAID SOME KIND OF WAY FOR THE NHTSA TO IGNORE THIS PROBLEM AND LET THEM GET AWAY WITH IT. THE NHTSA SHOULD MAKE TOYOTA COME CLEAN ABOUT THEIR A/C PROBLEMS AND RECALL ALL AUTOMOBILES WITH A/C PROBLEMS. TOYOTA OWNERS SHOULD AT LEAST BE GIVEN A FREE DIAGNOSTIC TEST ON THE A/C SYSTEM TO DETERMINE WHAT IS WRONG AND TELL US IN WRITING WHAT PARTS THAT ARE AFFECTED, AND (THIS IS A LONG SHOT) REPAIR THE A/C FOR FREE. THANK YOU, FOR YOUR TIME AND CONSIDERATION IN DEALING WITH THIS ONGOING A/C PROBLEM. AND I HOPE YOU HAD A GOOD MEMORIAL DAY WEEKEND. *TR
NHTSA ID
10513711
Incident
May 27, 2013
Mileage
208,300 mi
BrakesDriver assistanceElectrical+1 more
Filed Mar 3, 2013
AFTER RECEIVING A JUMP, I WAS TOLD TO DRIVE THE CAR FOR ABOUT 20 MINUTES TO RECHARGE THE BATTERY. AFTER DRIVING FOR ABOUT 10 MINUTES, THE GAS PEDAL SEEMED TO STICK. THEN WHEN DRIVING THE SPEED BEGAN TO ACCELERATE WITHOUT PRESSING THE GAS PEDAL. THE LONGER WE DROVE THE HIGHER THE ENGINE REVVED. I DECIDED TO RETURN TO MY HOME ABOUT 5 MINUTES AWAY THEN THE CAR BRAKE WOULD NOT STOP THE CAR AT A STOP LIGHT AND I HAD TO QUICKLY TURN THE CORNER TO A SIDE STREET UNTIL THE LIGHT CHANGED AND I WAS ABLE TO ENTER MY STREET. I PULLED THE CAR TO THE SIDE TO PARK IT AND IT WOULD NOT STOP WITH MY FOOT ON THE BRAKE TO THE FLOOR SO I QUICKLY PUT IT IN PARK AND TURNED IT OFF. IT REVVED A FEW SECONDS BEFORE FINALLY TURNING OFF. *TR
NHTSA ID
10501127
Incident
Mar 3, 2013
Mileage
188,000 mi
Seat belts
Filed Jun 27, 2012
TL* THE CONTACT OWNS A 1996 TOYOTA AVALON. THE CONTACT STATED THE FRONT DRIVERS SIDE SEAT BELT WAS STUCK AND WOULD NOT RETRACT. THE CONTACT STATED THERE WAS NO SEAT BELT LIGHT WARNING LIGHT ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGE WAS 240,000.
NHTSA ID
10463258
Incident
Jun 26, 2012
Mileage
240,000 mi
Driver assistance
Filed Feb 16, 2012
Crash reported
TL* THE CONTACT OWNS A 1996 TOYOTA AVALON. THE CONTACT STATED THAT WHILE IN REVERSE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED SUDDENLY AND WITHOUT WARNING. THE CONTACT WAS UNABLE TO REGAIN CONTROL OF THE VEHICLE, CRASHING INTO THE FRONT OF A PARKED VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 97,909.
NHTSA ID
10448166
Incident
Feb 9, 2012
Mileage
97,909 mi
Driver assistance
Filed Feb 18, 2011
Crash reported1 injury reported
TL*THE CONTACT OWNS A 1996 TOYOTA AVALON. THE CONTACT WAS INVOLVED IN A CRASH AND THE VEHICLE WAS DESTROYED. THE CONTACT HAD TO BE CUT OUT OF THE VEHICLE IN ORDER TO BE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT SUSTAINED A FRACTURED HIP. THE CONTACT STATED THAT THE ACCELERATOR PEDAL REMAINED STUCK TO THE FLOOR WHEN THE PEDAL WAS ENGAGED WHICH CAUSED HIM TO CRASH INTO A BUILDING. BOTH THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 226,444. A POLICE REPORT WAS FILED. THE VIN WAS UNAVAILABLE.
NHTSA ID
10383276
Incident
Jan 28, 2011
Mileage
226,444 mi
Fuel system
Filed Nov 2, 2010
FILLER PIPE HAS CORRODED, SPILLS FUEL ON THE GROUND WHEN FILLING VEHICLE. *TR
NHTSA ID
10363781
Incident
Sep 15, 2010
Mileage
215,000 mi
Driver assistance
Filed Nov 9, 2009
Crash reported1 injury reported1 death reported
TL* THE CONTACT OWNS A 1996 TOYOTA AVALON. WHILE PULLING UP TO A CURB, THE CONSUMER ATTEMPTED TO STOP, BUT THE VEHICLE ACCELERATED FORWARD. THE CONSUMER TRIED TO STOP THE VEHICLE BY USING REPEATED BRAKE APPLICATION, THEN PUTTING THE GEAR IN PARK WHICH MADE THE VEHICLE GO INTO REVERSE. THE VEHICLE THEN ACCELERATED BACKWARDS 50 FEET AND PINNED A PEDESTRIAN UNDER THE VEHICLE DRAGGING HIM APPROXIMATELY 50 FEET. THE PEDESTRIAN DIED FROM HIS INJURES. THE VEHICLE CONTINUED BACKWARDS UNTIL IT HIT A UTILITY POLE. THE FAILURE MILEAGE WAS 68,047. UPDATED 02/19/10 *BF UPDATED 09/02/10*JB UPDATED 9/27/11*CW
NHTSA ID
10291453
Incident
Aug 21, 2009
Mileage
68,047 mi
Steering
Filed May 23, 2008
TL*THE CONTACT OWNS A 1996 TOYOTA AVALON. WHILE TURNING THE STEERING WHEEL TO THE LEFT OR RIGHT HE LOST POWER STEERING. THE DEALER DIAGNOSED THE FAILURE ON THE INCIDENT DATE; HOWEVER, THE VEHICLE WAS THERE FOR 14 DAYS. THE AXLE SHAFT ASSEMBLY WAS REPAIRED AT THE OWNERS EXPENSE FOR $984.51. THE FAILURE MILEAGE WAS 85,290 AND THE CURRENT MILEAGE WAS 85,300. UPDATED 07/29/08 *BF UPDATED 07/29/08. *JB
NHTSA ID
10228732
Incident
Apr 22, 2008
Mileage
85,290 mi
Airbags
Filed Aug 13, 2007
Crash reported1 injury reported
TL*THE CONTACT OWNS A 1996 TOYOTA AVALON. WHILE DRIVING 32 MPH, THE VEHICLE BEGAN TO FISHTAIL AND DROVE HEAD ON INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS EJECTED THROUGH THE SUN ROOF AND SUSTAINED A SEVERE HEAD CONCUSSION. SHE ALSO LOST COMPLETE VISION IN ONE EYE, ACUTE MEMORY LOSS, AND IS UNABLE TO PERFORM CERTAIN FUNCTIONS ON THE RIGHT SIDE OF HER BODY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CONTACT CANNOT REMEMBER ANY OTHER VEHICLE INFORMATION DUE TO HER MEMORY LOSS.
NHTSA ID
10199371
Incident
Apr 12, 2007
Seat belts
Filed Jun 6, 2007
BRITAX MARATHON E9L09DS. CONSUMER STATES THAT REAR FACING LOCK OFF CLIPS DO NOT HOLD. WHEN PRESSURE IS APPLIED THE CLIPS POP OFF WITH OR WITHOUT A SEATBELT INSIDE OF IT. *MC *JB
NHTSA ID
10193181
Incident
Jun 1, 2007
Engine
Filed Nov 18, 2006
I HAVE A 1996 TOYOTA AVALON AND THE ENGINE SEEMS TO BE BURNING A LOT OF OIL AND SENDING OFF A LOT OF SMOKE RELATED TO THE SLUDGE PROBLEM KNOWN TO HAVE BEEN INVESTIGATED BY THE NHTSA. I JUST WANTED TO MAKE THE PROBLEM KNOWN ONCE MORE. *JB
NHTSA ID
10173794
Incident
Nov 18, 2006
Engine
Filed Jul 9, 2004
THE VEHICLE WAS TAKEN TO DEALER FOR AN OIL CHANGE, AND CONSUMER FOUND THAT THERE WAS SLUDGE IN THE ENGINE. A RECALL WAS ISSUED FOR AVALONS OF 1997, BUT NOT FOR THIS YEAR.*AK
NHTSA ID
10081650
Incident
Jul 3, 2004
Mileage
117,000 mi
Engine
Filed Apr 27, 2004
PURCHASED USED 1996 TOYOTA AVALON IN MARCH 2002 WITH 72,000 MILES. AT THAT TIME I ALSO PURCHASED A 2 YEAR/24000 MILE EXTENDED WARRANTY THROUGH UNIVERSAL UNDERWRITERS. ENGINE FAILED IN EARLY DECEMBER 2003 AT 92000 MILES DUE TO SLUDGE BUILDUP IN OIL PAN. OIL HAD BEEN CHANGED EVERY 3,000 MILES. TOYOTA NOT COVERING ENGINE REPLACEMENT BECAUSE IT IS NOT A 97 MODEL. EXTENDED WARRANTY NOT COVING BECAUSE FAILURE CAUSED BY "FLUID CONTAMINATION". *AK
NHTSA ID
10067947
Incident
Dec 4, 2003
Mileage
92,000 mi
Airbags
Filed Mar 23, 2004
Crash reported
FRONT AIR BAGS DID NOT DEPLOY, VEHICLE IS CURRENTLY AT DEALERSHIP FOR REPAIRS AND INVESTIGATION.*AK
NHTSA ID
10063675
Incident
Mar 5, 2004
Engine
Filed Jan 15, 2004
THE ENGINE CUT OUT/STALLED IN THE MIDDLE OF THE EXPRESSWAY WITH NO WARNING. PULLED TO THE EMERGENCY LANE, TURNED OFF ENGINE, WAITED A WHILE, TURNED ENGINE BACK ON AND ENGINE LIGHT WAS ON FOR FIRST TIME. TOWED CAR TO DEALERSHIP, WHO INDICATES IT IS OIL SLUDGE DUE TO FAILURE TO CHANGE OIL FREQUENTLY ENOUGH. OIL HAS BEEN CHANGED EVERY 4000 MILES. GETTING NO SATISFACTION FROM DEALER, WHO INDICATES MINIMUM REPAIR COST WILL BE $3300 - $3500 FOR REBUILT ENGINE. MADE COMPLAINT TO TOYOTA CORPORATE, WHO ALSO ARE NOT PROVIDING ASSISTANCE AT THIS TIME. GETTING RUN AROUND AS COMPLAINT WAS FILED, WHICH IS BEING SENT BACK TO REGIONAL OFFICE FOR HANDLING. REGIONAL OFFICE ALREADY INDICATED THAT THEY PROBABLY AREN'T GOING TO OFFER ANY ASSISTANCE BECAUSE THE 1996 MODEL ISN'T INCLUDED IN THE OIL SLUDGE RECALL ON 1997 - 2002 MODELS. ENGINE HAS JUST OVER 63,000 MILES ON IT. I BOUGHT THE VEHICLE ONE YEAR OLD WITH 29,000 MILES ON IT. ONLY 34,000-35,000 MILES HAS BEEN PUT ON THE CAR IN THE LAST SIX YEARS OF MY OWNERSHIP. I FEEL VERY TAKEN ADVANTAGE OF, AND PLACED NOT ONLY IN HARMS WAY BY A DEFECTIVE PRODUCT, BUT WITH A FINANCIAL BURDEN NOW AS WELL.
NHTSA ID
10070440
Incident
Feb 15, 2003
Mileage
63,000 mi
Engine
Filed Jan 15, 2004
I HAVE A 1996 TOYOTA AVALON THAT HAS THE OIL SLUDGLE PROBLEM. I HAVE FILED A CLAIM WITH CORPORATE OFFICE OF TOYOTA AND THEY CONTACTED LOCAL TOYOTA DEALER WHO ASKED FOR RECEIPTS OF OIL CHANGES AND SAID THEY WILL REVIEW CASE, RECEIPTS WERE PROVIDED AND AFTER BEING REVIEWED THEY SAID THERE WAS NOTHING THEY COULD DO TO HELP. I AM A SINGLE MOTHER WHO HAS TWO SMALL CHILDREN AND I NEED RELIABLE TRANSPORTATION AND I WAS TOLD IT WOULD BE 5000.00 TO REPAIR WHEN I OWE 5020.00 ANY HELP WOULD BE GREATLY APPRECIATED! THANKS, CHERYL FOLEY
NHTSA ID
10070266
Incident
Sep 15, 2003
Mileage
95,000 mi
Engine
Filed Jan 15, 2004
ENGINE: ENGINE SLUDGE BUILDUP HAS RUINED THE ENGINE DESPITE REASONABLE MAINTENENCE. ENGINE MUST NOW BE REBUILT OR REPLACED. ENGINE HAS BEEN PROBLEMATIC FOR THE LAST YEAR OR TWO. DEALERSHIP HAS INFORMED ME THAT MY ENGINE IS NOT COVERED UNDER THE CURRENT TOYOTA LETTER DUE TO THE FACT THAT IT WAS MANUFACTURED IN MAY OF 1996 AND TOYOTA HAS AN AUGUST OF 1996 MANUFACTUING CUT-OFF DATE. I ALSO OWN A 1998 TOYOTA SIENNA WHICH IS BEGINING TO HAVE SIMILAR PROBLEMS. FROM ALL I HAVE BEEN ABLE TO RESEARCH AT LEAST PART OF THIS PROBLEM IS DUE TO A DESIGN FLAW IN THE HEAD. I HAVE HAD A NUMBER OF CARS IN THE LAST TWN YEARS WHICH I HAVE DRIVEN WELL INTO HIGH MILES WITH THE SAME MAINTENECE ATTENTION AS THIS ONE BUT HAVE NOT HAD THE SLUDGE PROBLEM BEFORE. I WOULD LIKE TOYOTA TO PICK UP AT LEAST A PORTION OF THE REPAIR COST.
NHTSA ID
10069929
Incident
Dec 15, 2002
Engine
Filed Jan 15, 2004
1996 TOYOTA AVALON ENGINE FAILURE.
NHTSA ID
10069351
Incident
May 15, 2002
Engine
Filed Dec 10, 2003
WHILE PULLING INTO A PARKING LOT ENGINE LIGHT APPEARED ON THE DASHBOARD. VEHICLE STALLED. THEN, VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT THE CAM HEAD BROKE OFF. MECHANIC INDICATED THAT REPLACEMENT OF THE ENGINE WAS REQUIRED.*AK THE LIGHT ILLUMINATED AND THE MECHANIC WAS NOTIFIED. WHEN PULLING INTO THE PARKING LOT, THE ENGINE DIED. THE OIL WAS CHECKED AND IT WAS FINE. HE STARTED THE VEHICLE AND THE CAM HEAD BLEW OFF. CONSUMER NEEDED A NEW ENGINE AND THE DEALERSHIP WOULDN'T HELP SINCE THE VEHICLE IS OUT OF WARRANTY. THE CONSUMER NOTED WHEN THE ENGINE GET REPAIRED, SHE WILL SELL THE VEHICLE AND NEVER RECOMMEND IT TO NO ONE ELSE. HER MECHANIC STATED THE CAM HAD NO OIL IN IT, YET THE VEHICLE WAS FULL OF OIL. THE OIL PUMP FAILED COSTING THE CONSUMER $6000. DOLLARS. SHE WAS INFORMED SINCE SHE DIDN'T HAVE THE VEHICLE ROUTINELY MAINTAINED AT THE DEALERSHIP. *PH
NHTSA ID
10046698
Incident
Oct 2, 2003
Mileage
117,417 mi
Visibility
Filed Nov 7, 2003
DURING THE WINTER SEASON THE DEFROSTER FAILED. CONSUMER HAD TO USE THE AIR CONDITIONER TO DEFROST THE WINDSHIELD.*AK
NHTSA ID
10046584
Incident
Oct 22, 2003
Mileage
54,704 mi
Transmission
Filed Sep 7, 2003
I BOUGHT A USED 1996 TOYOTA AVALON. IT WAS COVERED UNDER 6 YEAR / 100,000 MILE WARRANTY. THE WARRANTY EXPIRED IN MARCH OF 2002. I NOW HAVE JUST OVER 100,000 MILES ON IT.*AK WHEN PUTTING THE AUTO TRANSMISSION IN REVERSE FROM PARK OR NEUTRAL THE TRANSMISSION ENGAGES VIOLENTLY. ALTHOUGH IT DOES NOT "BARK" THE TIRES, IT IS QUITE SEVERE. MY LOCAL DEALERSHIP SAID THAT THE TRANSMISSION VALVE BODY GASKET(S) WERE THE LIKELY CAUSE AND THEY HAD MY CAR FROM 9-3-03 TO 9-5-03 REPLACING THEM. THEY SAID THAT A TSB HAD BEEN ISSUED DETAILING THE REPLACEMENT OF THESE GASKETS, BUT NO RECALL HAS YET BEEN ISSUED. TOYOTA ENGINEERS CHANGED THE DESIGN OF THE LOWER VALVE BODY GASKET IN 1997 (TC00197 APR 1997) BECAUSE OF THIS. THERE IS A POSSIBILITY THAT THE DIRECT CLUTCH PORTION OF THE TRANSMISSION COULD BE DAMAGED DUE TO THE CROSS LEAK FROM THE GASKET. MY QUESTION IS- WHY DID TOYOTA NOT RECALL THESE CARS BECAUSE OF THIS? TWO VALVE BODY GASKETS ARE LESS THAN $30.00 (TOYOTA PRICES). I AM NOT SURE IF THE NEW GASKETS WILL INTERCHANGE DUE TO CONSTRUCTION OF THE VALVE BODY, BORE, ETC. ALL I KNOW IS THAT THE LOCAL TOYOTA DEALER REPLACED THESE GASKETS AND I HAVE THE SAME PROBLEM THAT I DID ORIGINALLY. THE LOCAL DEALER WAS GREAT TO WORK WITH (THEY CHARGED ME NO LABOR BECAUSE THEY DID NOT FIX THE ORIGINAL PROBLEM). I AM NOW STUCK WITH A CAR THAT I HAVE PUT ROUGHLY 60,000 MILES ON SINCE PAYING OVER $20,000.00 FOR IT (BEFORE TRADE-IN) IN 1999. I CAN'T TRADE OR SELL THIS CAR UNTILL I GET THE TRANSMISSION FIXED ( INSTALL A NEW OR REBUILT UNIT). THE COST OF A REBUILT TRANSMISSION AND INSTALLATION WOULD LIKELY BE OVER 30% OF THE CARS CURRENT VALUE.
NHTSA ID
10037371
Incident
Aug 31, 2003
Mileage
100,475 mi
Engine
Filed Jul 14, 2003
I OWN A 1996 TOYOTA AVALON. MY CAR HAS BEEN PUTTING OUT A WHITE SMOKE DURING COLD START-UPS. I AM ADDING TWO QUARTS OF OIL A WEEK. I CHANGE MY OIL EVERY 3,000 MILES. I EVEN REPLACE SOME SEALS, BELIEVING THAT WAS THE PROBLEM. NOW THE PROBLEM HAS COME TO A-HEAD. MY CAR STALLED ON THE INTERSTATE GOING TO WORK ON JULY 13, 2003. THE CAR ENGINE LIGHT CAME ON AFTER IT STALLED. I WAS ABLE TO PARK THE CAR AND IT WILL BE MY MECHANIC. I HAVE READ ON THIS SITE THAT THERE HAS BEEN OTHERS COMPLAIN OF THE SAME PROBLEM. PLEASE HELP US IN NOT ONLY FINDING THE PROBLEM BUT FIXING IT. THANK YOU FOR YOUR TIME AND HAVE A BLESSED DAY, MICHAEL T. MARCHAND.*AK
NHTSA ID
10026077
Incident
Jul 12, 2003
Mileage
180,000 mi
Engine
Filed Mar 11, 2003
I AM THE OWNER OF A 1996 TOYOTA AVALON AND NEED A NEW ENGINE DUE TO OIL SLUDGE PROBLEMS. MY CAR IS NOT COVERED UNDER TOYOTA'S CSP PROGRAM ALTHOUGH IT HAS THE SAME PROBLEMS AS THE ENGINES COVERED UNDER THIS PROGRAM. THIS HAS CAUSED MY FAMILY EMOTIONAL AND FINANCIAL STRESS. *JB
NHTSA ID
10010272
Incident
Jan 25, 2003
Mileage
116,000 mi
Engine
Filed Feb 17, 2003
ENGINE CUT OUT/STALLED IN MIDDLE OF EXPRESSWAY WITH NO WARNING. PULLED TO EMERGENCY LANE, TURNED OFF ENGINE, WAITED A WHILE, TURNED ENGINE BACK ON, ENGINE LIGHT WAS ON. TOOK TO DEALERSHIP, WHO INDICATES IT IS OIL SLUDGE DUE TO FAILURE TO CHANGE OIL. OIL HAS BEEN CHANGED EVERY 4000 MILES. GETTING NO SATISFACTION AT THIS POINT FROM DEALER, WHO INDICATES MINIMUM REPAIR COST WILL BE $3300 - $3500 FOR REBUILT ENGINE. MADE COMPLAINT TO TOYOTA CORPORATE, WHO ALSO ARE NOT PROVIDING ASSISTANCE. GETTING RUN AROUND AS COMPLAINT WAS FILED, WHICH THEY ARE SENDING BACK TO REGIONAL OFFICE FOR HANDLING. REGIONAL OFFICE ALREADY INDICATED THAT THEY PROBABLY AREN'T OFFERING ANY ASSISTANCE. ENGINE HAS LESS THAN 65,000 MILES ON IT. BOUGHT IT ONE YEAR OLD WITH 29,000 ON IT. THERE IS NO REASON FOR THIS CAR TO HAVE ENGINE TROUBLE WITH LESS THAN 65,000 MILES ON IT. ONLY 35,000 MILES HAVE BEEN PUT ON THE CAR IN LAST 6 YEARS. TOYOTA NEEDS TO STICK BY THEIR PRODUCT, AND MAKE REPAIRS THAT ARE REQUIRED. CONSUMERS AT BEING PLACED IN VERY POOR POSITION, AND WE ARE BEING TAKEN ADVANTAGE OF.
NHTSA ID
10007640
Incident
Feb 8, 2003
Mileage
63,348 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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