RoadVitals

1998 Toyota Avalon Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Aug 23, 2007
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 178 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1998 Toyota Avalon submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Visibility
Filed Aug 23, 2007

1998 TOYOTA AVALON - WITHOUT WARNING, THE AIR CONDITIONER/HEATER & FANS QUIT WORKING. THIS IS INTERMITTENT. YOU NEVER KNOW WHEN IT IS GOING TO GO OUT. THIS CAN BE A SAFETY ISSUE IF WE ARE DRIVING ON THE FREEWAY, OR ANYWHERE FOR THAT MATTER, DURING A COLD SPELL AND THE DEFROSTER SUDDENLY GOES OFF. SEARCHING THE INTERNET THERE ARE NUMEROUS PEOPLE WITH THE SAME PROBLEM.....AND WHAT IS TROUBLING IS THAT TOYOTA IS AWARE OF IT AND HAS ISSUED A TECHNICAL SERVICE BULLETIN BUT EVEN THAT YOU HAVE TO PULL TEETH TO GET A COPY. IN FACT TO GET THEM TO TELL ME THERE WAS AN ISSUE I HAD TO TELL THEM THE TSA NUMBER I HAD FOUND. THEY ORIGINALLY TOLD ME THEY HAD NO INFORMATION. THEY ARE NOT MAKING THIS KNOWN TO THEIR CUSTOMERS. *TR

NHTSA ID
10200637
Incident
Jul 1, 2007
BrakesVisibility
Filed Aug 22, 2005

ON A 98 TOYOTA AVALON XLS: THE A/C AND HEATING SYSTEM SHUTS DOWN COMPLETELY OCCASIONALLY. THE FRONT AND REAR DEFOGGERS FAIL ALSO. WHEN THE SHUT DOWN OCCURS, THE AIR VENTS EMIT VERY HOT AIR, EVEN THOUGH THE THERMOSTAT IS SET FOR A/C. I ALMOST HAD AN ACCIDENT WHEN IT STARTED RAINING AND THE DEFOGGERS FAILED TO OPERATE. IT APPEARS TO BE AN ELECTRICAL WIRING DEFECT FOR WHICH I HAVE APPEALED TO TOYOTA TO TAKE RESPONSIBILITY,BUT WITHOUT ANY SUCCESS

NHTSA ID
10133740
Incident
Apr 1, 2004
Mileage
75,000 mi
Visibility
Filed Apr 9, 2005

THE ENTIRE HVAC SYSTEM OF THE CAR SHUTS DOWN. BLOWER, HEATER, DEFROSTER, A/C ARE ALL INOPERATIVE. CANNOT BE ACTIVATED MANUALLY. WINDSHIED QUICKLY FOGS. HOURS OR DAYS LATER, OPERATION RETURNS TO NORMAL. PROBLEM RECURS WITHOUT PATTERN.*AK

NHTSA ID
10116651
Incident
Apr 6, 2005
Mileage
32,000 mi
Visibility
Filed Jan 16, 2005

INTERMITTENT OPERATION OF AUTOMATIC CLIMATE CONTROL SYSTEM. NO AIR CONDITIONING, HEATER OR FAN OPERATION. COMPLETE SHUTDOWN OF SYSTEM. WILL SOMETIMES WORK AFTER THE CAR IS TURNED OFF AND RESTARTED. THIS BECOMES VERY SERIOUS BECAUSE FRONT WINDSHIELD WILL NOT DEFOG. TOYOTA RELEASED A TECHNICAL SERVICE BULLETIN ON DEC. 3, 1999. BULLETIN AC005-99 THEY KNEW THAT THE SYSTEM HAD A FLAW SO THEY REDESIGNED AND UPDATED THE (ECU) A/C AMPLIFIER. ITS THE BRAIN FOR THE COMPLETE HEATING AND A/C SYSTEM. I PLEAD MY CASE WITH THE DEALER AND THEY SAID THAT THEY CALLED TOYOTA AND TOYOTA REFUSED MY REQUEST TO HAVE THE PARTS AND LABOR COVERED BECAUSE OF A BAD DESIGN. *NM

NHTSA ID
10106438
Incident
Dec 23, 2004
Mileage
80,000 mi
Visibility
Filed Mar 25, 2004

WHILE DRIVING, THE ENTIRE CLIMATE CONTROL SYSTEM FAILED WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

NHTSA ID
10064901
Incident
Mar 17, 2004
Mileage
72,000 mi
Visibility
Filed Dec 30, 2003

1998 TOYOTA AVALON. THE CLIMATE CONTROL RANDOMLY QUITS WORKING. NO HEAT,NO AIR, NO DEFROST NO BLOWER. CAUSES A DANGROUS SITUATION IS YOU NEED THE DEFROSTER AND IT DOESN'T WORK

NHTSA ID
10051336
Incident
Dec 4, 2003
Mileage
46,705 mi
Visibility
Filed Dec 11, 2003

AN ALLDATA TECHNICAL SERVICE BULLETIN ISSUED 12/03/1999: "A/C - ATC SYSTEM INTERMITTENTLY FAILS/BECOMES INOPERATIVE. AUTO A/C SYSTEM IMPROVEMENT. INTRODUCTION: A PRODUCTION CHANGE HAS BEEN MADE FOR THE 1998-1999 AVALON A/C AMPLIFIER. THE INTERNAL LOCIC HAS BEEN CORRECTED TO ELIMINATE EXCESSIVE AIR INLET SERVO MOTOR TRAVEL, WHICH MAY EFFECT THE MOTOR AND/OR THE SERVO LINK. VEHICLES WITH AUTOMATIC A/C MAY INTERMITTENTLY EXPERIENCE ONE OR MORE OF THE FOLLOWING CONDITIONS: 1)THE AMBIENT TEMPERATURE DISPLAY MAY GO BLANK; 2)FRESH/RECIRC INDICATOR LIGHT INOPERATIVE; 3)MODE INDICATOR LIGHT INOPERATIVE; 4)BLOWER INDICATIOR INOPERATIVE. NOTE: A/C SYSTEM MAY RESTORE TO NORMAL CONDITION UPON CYCLING THE IGNITION SWITCH. ALL APPLICABLE VEHICLES: ALL 1998 MODEL YEAR AVALON XLS PRODUCED BEFORE VIN:4T1BF18B*WU273780." I FIRST EXPERIENCED THIS PROBLEM IN SUMMER OF 2003. A LOCAL TOYOTA DEALER DENIED KNOWLEDGE OF THE PROBLEM. EVENTUALLY ISOLATED THE PROBLEM AND ALLDATA BULLETIN WITH THROUGH AN INDEPENDENT MECHANIC. NOTIFIED TOYOTA CORPORATE, WHO IS AWARE OF THE PROBLEM AND UNWILLING TO COVER THE COSTS TO CORRECT: $800 PER INDEPENDENT MECHANIC & $1,000 PER LOCAL TOYOTA DEALERSHIP. DURING THE SUMMER, THE ATC FAILURES CREATED POTENTIALLY DANGEROUS DRIVING CONDITIONS AS WINDOWS QUICKLY FOGGED AND VISIBILITY DROPPED TO ZERO. CURRENTLY, THE ATC SYSTEM HAS FAILED AND HAS NOT RESTORED BY ALLOWING THE CAR TO SIT AND CYCLING THE IGNITION SWITCH, CREATING INABILITY TO DE-ICE AND DE-FOG THE CAR WINDOWS. ALL EVIDENCE INDICATES: 1)PROBLEM IS CAUSED BY INCORRECT INTERNAL LOGIC OF THE A/C AMPLIFIER, NOT NORMAL USE/WEAR OF THE VEHICLE; 2)TOYOTA IS AWARE OF THE PROBLEM AND IS UNWILLING TO BE HELD ACCOUNTABLE; 3)THE PROBLEM QUICKLY AND UNPREDICABLY HAS CREATED DANGEROUS DRIVING CONDITIONS FOR THIS AND OTHERS DRIVERS, AS INDICATED BY THEIR NHTSA COMPLAINTS. PLEASE INITIATE AN INVESTIGATION AND RECALL, HOLDING TOYOTA ACCOUNTABLE FOR THE DEFECTIVE NATURE AND FAILURE OF THIS PRODUCT. *AK

NHTSA ID
10049565
Incident
Dec 10, 2003
Heating & air conditioningVisibility
Filed Jul 24, 2003

A/C CLIMATE CONTROL SHUTS ITSELF OFF AUTOMATICALLY AFTER A SHORT PERIOD USAGE. THE OUTSIDE TEMPERATUR EINDICATOR,FAN SPEED,VENTILATION DIRECTION, AND OUTSIDE AIR RECIRCULATION CONTROLS ALL GO OUT. ALMOST GOTTEN INTO AN ACCIDENT WHEN THE WINDSHIELD A/C DEFROST DID NOT WORK DUE TO THIS PROBLEM. STILL UNDER THE MILAGE WARRANTY(>36000), AND WENT TO TOYOTA DEALER AND WAS QUOATED $900 TO GET THIS PROBLEM FIXED. WILL CONTACT TOYOTA CUSTOMER SERVICE NEXT. *AK

NHTSA ID
10029135
Incident
Jun 17, 2002
Mileage
20,000 mi
Heating & air conditioningVisibility
Filed Jul 24, 2003

A/C CLIMATE CONTROL SHUTS ITSELF OFF AUTOMATICALLY AFTER A SHORT PERIOD USAGE. THE OUTSIDE TEMP.INDICATOR,FAN SPEED,VENTILATION DIRECTION, AND OUTSIDE AIR RECIRCULATION CONTROLS ALL GO OUT. ALMOST GOTTEN INTO AN ACCIDENT WHEN THE WINDSHIELD A/C DEFROST DID NOT WORK DUE TO THIS PROBLEM. STILL UNDER THE MILAGE WARRANTY(>36000), AND WENT TO TOYOTA DEALER AND WAS QUOATED $900 TO GET THIS PROBLEM FIXED. WILL CONTACT TOYOTA CUSTOMER SERVICE NEXT. *AK

NHTSA ID
10029134
Incident
Jun 17, 2002
Mileage
20,000 mi
Visibility
Filed Feb 3, 2003

THE HEAT DEFROSTER BLOWER HAD CUT COMPLETELY OFF AND DID NOT TURN BACK ON. SCC

NHTSA ID
10006208
Incident
Nov 26, 2002
Mileage
71,000 mi
Visibility
Filed Nov 22, 2002

CONSUMER STATES WHILE TRAVELING AT HIGHWAY SPEED CONSUMER NOTICE A LOUD NOISE FLOWING WITH GLASS IN REAR SEAT OF VEHICLE WITHOUT ANY INDICATION REAR WINDOW BLEW OUT. PLEASE PROVIDE FURTHER INFORMATION. TS

NHTSA ID
8023167
Visibility
Filed Jun 17, 2002

PROBLEM WITH VENTILATION SYSTEM--BURNTOUT WIRES IN THE AUTOMATIC CLIMATE CONTROL MODULE CAUSED TOTAL FAILURE OF THE ENTIRE VENTILATION SYSTEM

NHTSA ID
9005231
Visibility
Filed Dec 10, 2001

NO, SUMMARY LISTED FOR ABOV EVEHICLE. *AK

NHTSA ID
755472
Incident
Dec 6, 2001
Heating & air conditioningVisibility
Filed Aug 13, 2001

THIS SYSTEM MALFUNCTION IS A SERIOUS HARZARD. WHEN THE ELECTRONIC TEMPERATURE CONTROL SYSTEM FAILS, THE DEFROSTER ALSO FAILS. THE LOSS OF DEFROSTER HAS PUT ME IN JEOPARDY MANY TIMES DURING POOR WEATHER. BECAUSE I DON'T KNOW WHEN THE FAILURE WILL OCCUR, AND ONLY OWN ONE CAR, I CAN'T CHOOSE NOT TO DRIVE WHEN THE POOR WEATHER CONDITIONS OCCUR.

NHTSA ID
750287
Incident
Jan 15, 1999
Visibility
Filed Jun 21, 2001

THE COMPLETE SHUTDOWN OF THE ENTIRE AIR CIRCULATING SYSTEM INCLUDING FRONT DEFROST/DEFOG, HEAT AND AIR CONDITIONING IS DOCUMENTED IN A SERVICE BULLETIN TO TOYOTA DEALERS FROM TOYOTA, YET TOYOTA REFUSES TO PAY FOR THE REPAIR THE VEHICLE IF IT IS PAST THE WARRANTY PERIOD. EVEN THOUGH IT CREATES A DANGEROUS CONDITION IN NOT BEING ABLE TO DEFOG OR DEFROST THE FRONT WINDSHIELD.*AK

NHTSA ID
747215
Incident
Jun 12, 2001
Visibility
Filed Nov 11, 1999

ELECTRONIC CLIMATE CONTROL AND DASH LIGHTS/WARNINGS CUT OFF WITHOUT NOTICE AND CANNOT BE RESTARTED UNLESS IGNITION TURNED OFF AND ALLOWED TO SIT >1MIN, DEALER CANNOT IDENTIFY SPECIFIC PROBLEM RECOMMENDS TRYING TO REPLACE MODULE FOR $1200 ALTHOUGH THAT MAY OR MAY NOT FIX PROBLEM, MORE FREQUENT FAILURE IN SUMMER MONTHS

NHTSA ID
714628
Incident
Jul 1, 1999
Visibility
Filed Feb 1, 1999

WINDSHIELD GLASS FLAWED DUE TO IMPROPER INSTALLATION. YH

NHTSA ID
608762
Incident
Feb 1, 1998
Visibility
Filed Feb 1, 1999

DRIVERS SIDE POWER WINDOW RELAY FAILED. NLM

NHTSA ID
607810
Incident
Dec 1, 1998
Visibility
Filed Jan 23, 1998

FRONT WINDSHIELD CRACKED.

NHTSA ID
528733
Incident
Jan 9, 1998

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .