2009 Toyota Camry Body & structure Problems

Excessive oil consumption, a sticky dash and power window switch

NHTSA ID

11724382

Incident

Mar 14, 2026

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard had started to fracture in several places. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 20,000. The VIN was not available.

NHTSA ID

11638809

Incident

Jan 27, 2023

Mileage

20,000 mi

Unknown

NHTSA ID

11592025

Incident

Jun 2, 2024

I own a 2009 Toyota Camry with VIN [XXX]. The dashboard is hazardous i.e. sticky and shiny which makes it hard for me to see through the windshield going toward sunset or the sun is over the dashboard. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11517968

Incident

Apr 19, 2015

The contact owns a 2009 Toyota Camry. The contact stated while driving 25 MPH, he was unable to see the road due to the reflection from the glossy and sticky dashboard. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 155,000.

NHTSA ID

11505410

Incident

Jan 24, 2023

Mileage

155,000 mi

2009 TOYOTA CAMRY. CONSUMER WRITES IN REGARDS TO SEVERAL CRACKS IN DASHBOARD. *LD THE CONSUMER STATED THE DASHBOARD BECAME STICKY AND SHINY. THE SHINY SERVICE CAUSES A BLINDING GLARE. THE CONSUMER WAS NOT MADE AWARE OF THE EXTENDED WARRANTY THAT HAD EXPIRED. *JS

NHTSA ID

11373370

Incident

Nov 9, 2020

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT AFTER SHE STARTED PARKING THE VEHICLE OUTSIDE, THE DASHBOARD STARTED MELTING. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED TO CONTACT AN AUTHORIZED DEALER. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE FAILED TO MEET THE GUIDELINES FOR THE VOLUNTARY EVALUATION. THE FAILURE MILEAGE WAS 108,000.*DT PURCHASED TOYOTA 2009 VEHICLE ON 12/30/2014. WAS NOT INFORMED OF ANY RECALLS/VOLUNTARY PROGRAMS FOR THE VEHICLE. EMPLOYMENT FROM 2014 - JANUARY 2018 PARKED IN THE PARKING GARAGE DURING THE DAY. CHANGED EMPLOYMENT JANUARY 2018 AND PARKED IN OPEN PARKING LOT, NO PARKING GARAGE AVAILABLE. NOTICED MINIMAL MELTING OF THE DASHBOARD AROUND JULY 2018. ASSUMED ISSUE WOULD AUTO-RESOLVE IN COLDER CLIMATE. PROGRESSIVE WORSENING OF "MELTING DASHBOARD" SUMMER OF 2019. RETURNED TO PREVIOUS EMPLOYER AND BEGAN PARKING IN THE PARKING GARAGE AGAIN DURING THE DAY FROM SEPT 2019 TO PRESENT DAY. COVID 19 PANDEMIC OCCURRED. NOTED MELTING OF DASHBOARD DID NOT RESOLVE, CALLED MECHANIC AND WAS ADVISED TO CONTACT TOYOTA NATIONAL CORPORATION. CONTACTED TOYOTA CORPORATION ON 10/09/2020 AND DISCUSSED CASE. ISSUE FORWARDED TO TOYOTA CORPORATION SUPERVISOR, HENRY CAREY CASE# [XXX]. PER MR. CAREY, THE VOLUNTARY PROGRAM EXPIRED ON 11/12/2018 AND WAS EXTENDED TO 150,000 MILES OR 10 YEARS WHICHEVER OCCURRED FIRST. I DID NOT RECEIVE ANY NOTIFICATIONS REGARDING THIS VOLUNTARY PROGRAM FOR THE TOYOTA DASHBOARD ISSUE. MR. CAREY ADVISED TO SUBMIT COMPLAINT TO NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ID

11364355

Incident

Aug 1, 2018

Mileage

108,000 mi

WHEN DRIVING OUTSIDE ESPECIALLY DAY TIME AND WHEN HOT AND HUMID, THE CAR'S DASH BECOMES STICKY AND SOFT. I BOUGHT MY CAR NEW IN ALBUQUERQUE, NM AND THE LIVED IN CA, I DID NOT NOTICE THE PROBLEM. NEITHER I RECEIVED ANY NOTIFICATION FROM TOYOTA DEALERSHIP OR NONE IN THE SERVICE CENTER CHECKED WITH ON THIS ISSUE OR TOLD ME THAT THIS COULD HAPPEN AND HENCE NEED TO BE REPLACED AS THEY DID WITH UNINTENDED ACCELERATION ISSUE AND POWER WINDOW SWITCH MALFUNCTION. NOW I HAVE BEEN EXPERIENCING THIS DASH STICKINESS ISSUE AND TOYOTA IN HAWAII IS REFUSING TO REPLACE THE DEFECTIVE AND SUBSTANDARD PRODUCT THAT THEY HAS PUT IN AT THEIR OWN EXPENSE AS THEY HAVE DONE FOR MILLIONS OF OTHER CUSTOMERS. THE REASON DOE REFUSAL IS THAT MY CAR JUST PASSED 10 YEARS SINCE IT WAS BOUGHT. BUT HAD I BEEN KNOWN OF THIS ISSUE BEFORE EVEN EXPERIENCING IT, I WOULD HAVE GOT IT REPLACED. I HAD BEEN TAKING MY VEHICLE REGULARLY TO TOYOTA SERVICE, BUT NONE BOTHERED TO CHECK ON THIS. SINCE IT IS NOT MY ISSUE AND IT IS BECASUE OF THEY USING A DEFECTIVE PART, THEY SHOULD HELP ME IN REPLACING IT COMPLETELY AT THEIR EXPENDITURE. I AM WITH MY FAMILY AND I AM VERY MUCH CONCERNED ABOUT THE SAFETY AND RISKS ASSOCIATED WITH THIS ISSUE AS IT COULD EMIT CHEMICALS BECAUSE OF MELTING OR CHANCES OF FIRE ACCIDENT. PLEASE HELP ME TO HAVE THE SERVCO TOYOTA REPLACE MY DASH. I BROUGHT THIS TO CONTINENTAL US TOYOTA HEAD OFFICE, BUT THEY AGAIN DIRECTED ME TO SERVCO TOYOTA, HAWAII, BUT THEY ARE REFUSING TO HELP. PLEASE INTERVENE AND HELP ME GET THIS FIXED.

NHTSA ID

11362500

Incident

Aug 1, 2020

Mileage

65,000 mi

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD MELTED AND BECAME STICKY AND REFLECTED A GLARE WHEN IT WAS SUNNY. THE CONTACT CALLED THE JIM COLEMAN TOYOTA DEALER LOCATED AT 10400 AUTO PARK AVE, BETHESDA, MD 20817, AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A LETTER WAS SENT OUT TO THE CONTACT IN 2010. THE CONTACT WAS TOLD THAT THE LETTER WAS NOT A RECALL AND THAT THE NOTICE HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,300.

NHTSA ID

11361151

Incident

Jul 23, 2020

Mileage

8,300 mi

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THE DASHBOARD WAS DISINTEGRATING AND STICKY CAUSING A REFLECTION IN THE WINDSHIELD, WHICH MADE IT DIFFICULT TO VISUALLY SEE THE ROAD WHEN DRIVING. THE CONTACT CALLED LOCAL DEALER AUTONATION TOYOTA HAYWARD LOCATED AT 24773 MISSION BLVD, HAYWARD, CA 94544, (510) 224-4854 AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED TO HAVE THE DASHBOARD REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,652.

NHTSA ID

11348436

Incident

Oct 2, 2019

Mileage

122,652 mi

I HAVE BEEN CONCERNED ABOUT MY CAMRY'S DASH BOARD. IT HAS BECOME VERY DISTURBING DUE TO IT LITERALLY MELTING. I CAN'T EVEN TOUCH MY DASH BOARD WITHOUT MY FINGERS AND HANDS GETTING STUCK TO IT. MY CAR IS A DAILY DRIVER BUT THE TEXAS HEAT HAS RUINED WHAT I TRY TO KEEP IN PRISTINE CONDITION.

NHTSA ID

11338812

Incident

Apr 11, 2019

Mileage

80,000 mi

MY DASHBOARD IS MELTING. THE GLUE IS OOZING THROUGH THE TOP AND NOW RESTRICTS MY FORWARD VISIBILITY WHEN DRIVING DURING THE DAY. IT IS VERY STICKY/REFLECTIVE AND I AM CONCERNED THAT NOW I CANNOT SEE ALL OBJECTS IN FRONT OF ME. IF THE SUN IS AT THE RIGHT ANGLE IT IS BLINDING.

NHTSA ID

11338656

Incident

Jul 3, 2017

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THE DASHBOARD THERE WAS A GLARE REFLECTED FROM THE DASHBOARD OBSTRUCTING HIS VISION WHILE DRIVING. SERRA TOYOTA OF DECATUR (309 BELTLINE PL SW, DECATUR, AL 35601, (256) 340-0330) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE EXTENDED WARRANTY WAS EXPIRED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $1,000 FOR THE VEHICLE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ID

11338557

Incident

Jul 6, 2020

Mileage

90,000 mi

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY AND MELTED. IN ADDITION, THERE WAS A GLARE THAT OBSCURED THE CONTACT'S VISION WHILE DRIVING. THE CONTACT CALLED COAD TOYOTA PADUCAH (3941 MIKE SMITH DR, PADUCAH, KY 42001) AND WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.*DT*JB*DT*JB*DT*JS

NHTSA ID

11330290

Incident

Mar 14, 2017

Mileage

65,000 mi

MY 2009 TOYOTA CAMRY HAS AN ISSUE WITH THE DASHBOARD THE DASHBOARD IS STICKY AND SEEMS LIKE IS SLOWLY MELTING. *TR

NHTSA ID

11329202

Incident

May 1, 2020

MELTING DASHBOARD *TR

NHTSA ID

11327336

Incident

May 25, 2020

Mileage

107,000 mi

MELTED DASHBOARD TOYOTA SOY ISN'T THEIR PROBLEM IN TOYOTA MERIDA MEXICO *DT*JB *TR

NHTSA ID

11325991

Incident

Jun 10, 2019

Mileage

110,000 mi

APPROXIMATELY 4 MONTHS AGO, MY PASSENGER SIDE DOOR HANDLE HAD BROKEN OFF AS MY HUSBAND ATTEMPTED TO GET INTO THE CAR. THAN THE DOOR HANDLE BEHIND THAT CAME OFF WHEN MY CHILD WENT TO OPEN THE DOOR TO GET INTO THE CAR ABOUT A MONTH LATER. FOLLOWING BOTH THOSE INCIDENTS I WAS UNLOADING GROCERIES AND WENT TO OPEN THE REAR DOOR ON THE DRIVERS SIDE OF THE VEHICLE AND THAT HANDLE JUST CAME OFF. THE ONLY HANDLE REMAINING ON THE CAR IS THE DRIVER'S SIDE DOOR. THERE WAS NOTHING OUT OF THE ORDINARY. NO ONE PULLED ON THE HANDLES HARDER TO OPEN THE DOORS. I DONT UNDERSTAND HOW THIS COULD HAPPEN! I HAVE OWNED AND DRIVEN TOYOTAS FOR OVER 20 YEARS, AS WELL AS SEVERAL MEMBERS OF MY FAMILY AND THIS HAS NEVER HAPPENED! I DO NOT USE MY CAR FOR ANYTHING LIKE UBER OR LYFT WERE IT WOULD HAVE BEEN USED MORE FREQUENTLY THAN NORMAL AND I FEEL THIS HAS TO BE SOME TYPE OF DEFECT FOR IT TO HAPPEN TO 3 DOOR HANDLES! I AM ALSO CONCERNED FOR THE SAFETY ISSUES THIS COULD CAUSE MY FAMILY, ESPECIALLY MY CHILD. MY FAMILY AND I HAVE BEEN LOYOL TOYOTA CUSTOMERS FOR MANY MANY YEARS AND I AM JUST BESIDE MYSELF THAT THIS COULD HAPPEN!

NHTSA ID

11306233

Incident

Sep 30, 2019

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY, DETERIORATING, AND MELTING. IN ADDITION, THERE WAS A GLARE THAT OBSCURED THE CONTACT'S VISION WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED PRINCIPLE TOYOTA (7370 WINCHESTER RD, MEMPHIS, TN 38125, (877) 217-4003) AND WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1911120733. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 86,000.

NHTSA ID

11280030

Incident

Oct 1, 2019

Mileage

86,000 mi

THE DESK IS GETTING WORST STICKY AND THAT REFLECT TO WINDSHIELD HARD TO SEE SOMETIMES..AND CONSUMING LOTS OF ENGINE OIL..BOTH THEY ISSUED EXTENTED WARRANTY BUT I NEVER GOT ANY MAIL FROM TOYOTA THEY SAYS THEY SEND ME ON OLDER ADRESS..BUT I AM LIVING THIS ADRESS SINCE 2012 AND THE SAME ADRESS ON MY DRIVING LISENCE SINCE 2012.NOW WHEN IT CAME IN MY KNOWLEDGE THESE PROBLEM I CONTACT TOYOTA BUT THEY SAYS I JUST PASSED 10 YEARS AND THEY CANT DO ANYTHING.NOW I AM STUCK WITH THIS OIL CONSUMPTION ITS RUNNING OUT WHOLE ENGINE OIL LEVEL ON EVERY 2000 MILE...NO OIL IN IT.SO PLS HELP US. THANKS.MY CAR IS 2009 TOYOTA CAMRY LE.

NHTSA ID

11279817

Incident

Aug 1, 2019

Mileage

138,000 mi

DASHBOARD STARTED MELTING. DASHBOARD HAS BECOME STICKY, SHINY AND GREASY. NOW SUNLIGHT REFLECTS BACK ON WINDSHIELD GLASS, AND REDUCES VISIBILITY OF ROAD. ON BRIGHT SUNNY DAY, SUNLIGHT REFLECTION ON WINDSHIELD MAKES IT IMPOSSIBLE TO DRIVE WITHOUT COVERING DASHBOARD.

NHTSA ID

11258719

Incident

Sep 1, 2017

Mileage

70,000 mi

MY 2009 TOYOTA CAMRY'S DASHBOARD IS STICKY AND MELTING. THERE IS NOT A WAY TO CLEAN THE DASHBOARD AS EVERYTHING STICKS.....INCLUDING DUST OR BUGS. THERE IS ALSO A GLARE THAT MAKES IT CHALLENGING TO DRIVE. TOYOTA WONT FIX THE PROBLEM.

NHTSA ID

11252774

Incident

Dec 5, 2018

I PURCHASED A NEW 2009 TOYOTA CAMRY SE, AFTER OWNING TEN TOYOTA VEHICLES SINCE 1978. I STILL OWN FOUR TODAY! I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS ISSUE IN ANOTHER CAR. IN 2014-2015 (ESTIMATED) MY ENTIRE DASH BOARD BECAME STICKY, AS IF I HAD POURED OIL ON IT. TODAY IT RELEASES A THICK STICKY RESIDUE ONTO THE FRONT WINDSHIELD WHEN PARKED IN THE SUN. THIS MAKES THE DASH IMPOSSIBLE TO WIPE... AS TOWELS, SPONGES, EVEN LEAVES, ETC., GET STUCK TO IT (SEE PICS). I CAN'T DRIVE MY CAR WITHOUT FIRST WIPING THE INSIDE OF THE WINDSHIELD EACH TIME IT IS PARKED IN THE SUN, OR THIS RESIDUE MAKES IT OPAQUE (SEE PICS...AFTER WIPING IT). THIS SITUATION IS EXACERBATED WHEN DRIVING TOWARDS THE SUN (SEE PICS) AND IS A SAFETY ISSUE!! I'M CONCERNED HOW THE DETERIORATED CONDITION OF MY DASH AFFECTS THE DEPLOYMENT OF THE PASSENGER AIRBAG OR IF IT STILL EVEN OPERATES CORRECTLY? ON 8/16/19, I DISCOVERED THAT TOYOTA EXTENDED ITS WARRANTY TO TEN YEARS FROM THE ORIGINAL PURCHASE DATE. MINE WAS 7/29/09...PUTTING ME ONLY TWO WEEKS OUT OF THEIR 10-YEAR WARRANTY COVERAGE. TOYOTA CORPORATE AND MY DEALERSHIP TOLD ME THEY COULD NOT OFFER ANY ASSISTANCE IN MY CASE ("1 DAY OR 1 MILE OVER WARRANTY AND WE WON'T HELP"). WHEN CHALLENGED, TOYOTA COULD NOT CONFIRM LETTERS WERE MAILED TO ALL AFFECTED OWNERS, ONLY THAT AN EFFORT WAS MADE TO SEND LETTERS TO SOME OWNERS IN 2015. MULTIPLE MODELS OVER SEVERAL YEARS ARE INVOLVED. I SPENT 8 HOURS ON THE PHONE APPEALING THEIR DECISION, WITHOUT SUCCESS. A NEW DASHBOARD COSTS $2600.00 (INSTALLED)!! I REPORTED THIS ISSUE HERE BECAUSE IT IS A MANUFACTURING/SAFETY ISSUE RESULTING FROM TOYOTA'S USE OF SUB PAR MATERIALS...LIKE DEFECTIVE WINDSHIELD WIPERS...IF YOU CAN'T SEE OUT OF YOUR WINDSHIELD AT FREEWAYS SPEEDS BECAUSE OF THE GLARE FROM YOUR DASHBOARD, OR THE RESIDUE STUCK ON YOUR WINDSHIELD...YOU ARE AT RISK OF AN ACCIDENT. PLEASE CONTACT ME IF YOU HAVE QUESTIONS?

NHTSA ID

11252346

Incident

Jan 1, 2015

Mileage

65,000 mi

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD MELTED AND PRODUCED A STICKY SUBSTANCE THAT LEAKED ALL OVER THE COCKPIT. THE MELTED LIQUID REFLECTED OFF THE WINDSHIELD AND PRODUCED A BLINDING GLARE. THE VEHICLE WAS DRIVEN TO BUTLER TOYOTA OF MACON (4580 RIVERSIDE DR, MACON, GA 31210, (478) 345-8512), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MECHANICS REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 61,000.

NHTSA ID

11252195

Incident

Aug 15, 2019

Mileage

61,000 mi

THE INTERIOR DASHBOARD IS MELTING

NHTSA ID

11246665

Incident

Aug 20, 2014