Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2009 Toyota Camry submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
MY CAR HAS EXCESSIVE OIL CONSUMPTION. I HAD TO PUT A QUART OF OIL IN AFTER DRIVING 150 MILES! ALSO ONE OF THE SEAT BELTS IN THE BACK DOES NOT HAVE ANY GIVE, ITS TIGHT, SNAPS BACK TOO QUICKLY.
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DRIVERS SIDE SEATBELT FAILED TO WORK. THE CONTACT INDICATED THAT THE DRIVERS SIDE SEATBELT DID NOT RETRACT OR EXTEND AND DUE TO THE FAILURE THE CONTACT WAS NOT ABLE TO USE THE SEATBELT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADJUSTED THE SEATBELT AS AN INTERIM FIX AND RECOMMENDED THAT THE SEATBELT BE REPLACED. THE VEHICLE WAS TO BE FURTHER INSPECTED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,473.
THE CAMRY WAS TAKING A SPEED HUMPS AND WAS HIT FROM BEHIND BY AN F-150 GRAND RANCH TRUCK. THE CAMRY PASSENGER SEAT BELT NEVER HOLD THE OCCUPANT IN POSITION. SHE FLEW OVER THE DASHBOARD AND HIT IT WITH HER FACE. THE SEAT BELT NEVER RETAIN HER IN POSITION, SO I'M MAKING A COMPLAINT TO INVESTIGATE THIS. THANK YOU *TR
WHILE DRIVING IN THE RAIN AT APPROXIMATELY 35 MPH HYDROPLANED ON AN HIGHWAY EXIT RAMP THAT WAS A SHARP LOOP/CURVE. THE CAR HIT HEAD ON THE END OF THE GUARDRAIL WHICH HAD A SQUARE PLATE. THE ENTIRE FRONT END AND HOOD OF THE CAMRY WAS SMASHED AND THE AIR BAGS NEVER DEPLOYED. I WAS WEARING MY SEAT BELT WHICH SOMEWHAT RESTRAINED ME BUT HIT MY HEAD ON THE STEERING WHEEL AND SUFFERED A CONCUSSION. *TR
IGNORE THE SEAT BELTS ABOVE I HAD TO PUT A DATE AND SOMETHING TO GET THIS TO GO THROUGH. I AM JUST COMPLAINING ABOUT MY DASHBOARD BEING SO STICKY THAT WHEN LAY SOMETHING ON IT AND LIFT IT UP IT PULLS PART OF THE DASHBOARD UP WITH IT. I AM ALSO COMPLAINING ABOUT THE HEADLIGHTS. THEY ARE SO YELLOW AND I CAN GET IT FIXED FOR AROUND $100. ARE THEY JUST TRYING TO MAKE MONEY TO FIX THESE THINGS. I HAVE HAD THREE TOYOTAS AND NEVER EVER HAD THESE PROBLEMS. TOYOTA WON'T DO A RECALL FOR THESE. I WON'T BUY ANYMORE OF THEM. *TR
THE SEAT BELT (FRONT DRIVER'S SIDE) WILL NOT ENGAGE WHEN THE TEMPERATURE RISES INSIDE THE CAAR. IT WILL ENGAGE EARLY IN THE MORNING, BUT NOT LATER DURING THE DAY. TOYOTA REFUSED TO GIVE THE NAME OF THE MANUFACTURER FOR THE SEAT BELTS. I HAVE RESEARCHED THE PROBLEM WITH THE TOYOTA CAMRY AND THERE SEEMS TO BE A CONSISTANT PROBLEM WITH THESE SEAT BELTS IN THE FRONT ESPECIALLY ON THE DRIVER'S SIDE. I WAS TOLD TO MAKE AN APPOINTMENT WITH THE DEALER (WHICH I DID) AND HAVE IT CHECKED, BUT I DO NOT THINK THEY ARE WILLING TO ACCEPT ANY RESPONSIBILITY FOR THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY LE. THE CONTACT WAS DRIVING 75 MPH WHEN THE DRIVER LOST CONTROL OF THE VEHICLE. THE VEHICLE ROLLED ON ITS SIDE AND PROCEEDED TO ROLL SIX TIMES. THE AIR BAGS FAILED TO DEPLOY AND THE REAR SEAT BELTS WERE DESTROYED DURING THE CRASH. THREE PASSENGERS WERE SERIOUSLY INJURED, INCLUDING ONE PASSENGER WHO WAS EJECTED FROM THE VEHICLE DUE TO THE SEAT BELT FAILURE. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP BUT NOT REPAIRED. THE VEHICLE WAS DESTROYED.THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 39,000.
2009 TOYOTA CAMRY. CONSUMER STATES DIFFICULTY WITH CONNECTING THE SEAT BELT *TGW
WHEN INSTALLING MY RADIAN80SL WITH SUPERLATCH, I CHECKED FOR MOVEMENT AT THE BELT PATH AND THE SUPERLATCH STRAPS VERY EASILY LOOSENED. MORE THAN ONE ATTEMPT WAS MADE TO GET AN ACCEPTABLE INSTALL USING THE SUPERLATCH, BUT IT LOOSENED EACH TIME, LEAVING MORE THAN 1" OF MOVEMENT AND AN UNACCEPTABLE INSTALL. I DO NOT FEEL MY CHILD WOULD BE SAFELY PROTECTED BY THIS SEAT IN THE EVENT OF A CAR ACCIDENT. I HAVE BEEN ABLE TO GET AN ACCEPTABLE INSTALL USING THE SEAT BELT. I AM VERY DISAPPOINTED IN SKJP FOR NOT ISSUING A RECALL ON THIS PRODUCT, AS IT IS NOT SAFE. I HAVE HEARD NUMEROUS OTHER REPORTS OF THIS SAME PROBLEM. PAYING OVER $200 FOR A CAR SEAT TO KEEP MY CHILD SAFE, I DO NOT EXPECT TO GET A DEFECTIVE AND UNSAFE PRODUCT. BEING ABLE TO RF TO 45 POUNDS, RF TETHER AND BE ABLE TO FIT 3 ACROSS WITH THIS SEAT ARE GREAT FEATURES BUT ARE WORTHLESS IF THE SEAT ISN'T SAFELY INSTALLED. UNFORTUNATELY, THERE ARE PROBABLY MANY OWNERS OF THIS SEAT THAT ARE UNAWARE OF THIS PROBLEM. SKJP NEEDS TO ISSUE A RECALL! INSTALL WAS IN A 2009 TOYOTA CAMRY. CHILD RESTRAINT INFORMATION: RADIAN80SL, MODEL # 18500, DOM 11/10, SERIAL # 11100082704327 SUPERLATCH INFORMATION: DOM OCT2010, LOT 0J2 PN SSK-306_SB-08 (RELATED VEHICLE INFORMATION: MODEL YEAR=2009, MAKE=TOYOTA, MODEL=CAMRY). *TR
A COUPLE OF MONTHS AGO WHEN I TRIED TO RAISE THE SHOULDER HEIGHT OF THE DRIVER SIDE SEAT BELT, I HAD TO USE EXCESSIVE THUMB PRESSURE TO PUSH ON THE ELLIPTICAL BUTTON TO UNLOCK THE ADJUSTER AND RAISE IT. DURING THIS PROCESS I HEARD SOMETHING SNAP INSIDE THE PLASTIC ENCLOSURE AND THE VERTICAL HEIGHT BUTTON CANNOT BE DEPRESSED, HENCE THE MECHANISM IS LOCKED IN PLACE AND CANNOT BE MOVED IN EITHER THE UP OR DOWN DIRECTION. NOTE, THAT THE SEAT BELT RECOIL AND TENSIONER WORK FINE. WHEN I SHOWED THE DEALERSHIP SERVICE EVALUATOR THE HEIGHT ADJUSTER PROBLEM, HE COMMENTED ON A ONE QUARTER OF AN INCH (.250') GROOVE IN THE PLASTIC RETAINER HOUSING AND MENTIONED THAT HE NEVER SAW HOW THIS COULD HAPPEN. THE SERVICE EVALUATOR RAN HIS OWN CARFAX AND VERIFIED THAT THE RECORD WAS CLEAN. BUT HE COULD NOT APPROVE A FACTORY WARRANTY REPLACEMENT BECAUSE OF THE GROOVE IN THE PLASTIC HOUSING. I THINK IT IS POSSIBLE FOR THE EDGE OF THE SEAT BELT TO WEAR INTO THE PLASTIC HOUSING DEPENDING ON THE SHOULDER HEIGHT OF THE PERSON WITH THE SEAT PULLED UP. A SECOND OPINION FROM THE SERVICE DIRECTOR, DID NOT AGREE WITH ME THAT THE GROOVE IN THE PLASTIC COULD HAVE BEEN MADE BY THE WAY THE DRIVERS WORE THE SEAT IF IT WAS NEVER ADJUSTED FROM IT'S LOWEST HEIGHT SETTING. HE SAID THAT IF IT WERE NOT FOR THE .250 GROOVE HE WOULD GLADLY FIX THE PROBLEM, BUT IF HE SENT IN THE PART FOR A CLAIM IN ITS CURRENT CONDITION THE MANUFACTURER WOULD REJECT IT. I'M A BIT SURPRISED AT THIS, AS I WOULD THINK TOYOTA INTERIOR DESIGN ENGINEERING OR THE SUB TIER VENDOR WOULD, AT THE LEAST, LIKE TO KNOW WHAT THE FLEET PROBLEMS ARE AND MAKE THEIR OWN ENGINEERING ASSESSMENT ON THE ROOT CAUSE OF THE FAILURE. I CAN UNDERSTAND TOYOTA TRYING TO MINIMIZE WARRANTY RETURNS AND I AM DISAPPOINTED IN THE DECISION AND FEEL THAT THIS TYPE OF DAMAGE SHOULD BE REPORTED FOR DOCUMENTATION AND RELIABILITY PURPOSES. *TR
MY 3 YR OLD SON WAS IN A BOOSTER SEAT IN THE MIDDLE OF BACK SEAT. HE WAS STRAPPED IN WITH SEATBELT. WHEN SEATBELT WAS RELEASED, THE SEATBELT WENT BEHIND HIS BACK. I DID NOT NOTICE. IT WAS SOMEHOW WRAPPED AROUND HIS WAIST LIKE A NOOSE. WHEN I TRIED TO LIFT HIM THROUGH IT, I COULDN'T GET HIM OUT. HE WAS LITERALLY SUSPENDED SEVERAL INCHES OFF THE SEAT IT WAS SO TIGHT. THE SEATBELT WOULD NOT LOOSEN. IT WAS ONLY GETTING TIGHTER AND TIGHTER. IT EVENTUALLY GOT SO TIGHT IT WAS CUTTING INTO HIS WAIST. I TOOK HIS PANTS AND UNDERWEAR OFF TO TRY MAKE MORE ROOM; TO NO AVAIL. IT WAS EXCRUCIATINGLY PAINFUL FOR HIM. HE WAS SCREAMING AND CRYING. THE SEATBELT WOULD NOT LOOSEN. WE DID NOT KNOW WHAT TO DO. THIS HAPPENED ON A SUNDAY. DEALERS WERE CLOSED. WE HAD TO CUT THE SEATBELT WITH AN EXACTO KNIFE. SCISSORS WOULD NOT CUT IT. THIS PROBLEM DID OCCUR SEVERAL TIMES IN THE PAST, BUT I WAS ABLE TO LIFT HIM OUT. THIS TIME IT WAS SO TIGHT I COULD NOT GET HIM OUT. MY CONCERN IS THAT IF THIS HAPPENED ON A HIGHWAY OR IN A REMOTE AREA, I WOULD NOT HAVE AN EXACTO KNIFE. THIS COULD HAVE RESULTED IN HIS DEATH. THE DEALER SAID ALL SEATBELTS RETRACT IF FULLY EXTENDED. THIS SEATBELT WAS NOT FULLY EXTENDED. THIS MUST BE A DEFECT. MY HUSBAND IS AN ENGINEER AND COULD NOT LOOSEN! DEALER REFUSES TO FIX OR ACKNOWLEDGE THERE IS A PROBLEM. I DO NOT KNOW WHAT TO DO. *TR
1. 2009 TOYOTA CAMRY SE MADE A CLUNK NOISE FROM THE BACK PASSENGER SIDE AREA OF REAR SEAT. GOT OUT TO SEE IF IT WAS SOMETHING LIKE A TIRE. ENDED UP OPENING THE BACK DOOR OF CAR TO FIND THAT IT WAS THE SEATBELT. THERE WAS A KNOT IN THE BELT AND IT HAD RETRACTED FORCEFULLY INTO THE OPENING OF THE SEATBELT SLOT. THE BELT WILL NOT PULL BACK OUT, AND CANNOT BE UNTIED DUE TO THE PULLING OF THE RETRACTOR. 2. IT HAS NEVER HAPPENED BEFORE, WE DO NOT USE THE BACK SEAT, SO THE KNOT HAD TO HAVE BEEN THERE SINCE THE DEALER LAST JUNE. 3. I WAS TOLD BY THE DEALERSHIP I PURCHASED THE CAMRY AT THAT THEY COULDN'T HELP ME. I TOOK IT TO ANOTHER TOYOTA DEALER HOPING THAT THE RESPONSE WOULD BE DIFFERENT. IT WASN'T. THE SECOND DEALER TOLD ME THAT I WAS OUT OF LUCK, AND IT COULD BE FIXED FOR 300 DOLLARS. I SEE THIS AS A PROBLEM. IF THIS WOULD HAPPEN TO SOMEONE WITH A CHILD IN THE BACKSEAT AND THE CHILD WAS INJURED, IT WOULD BE A DIFFERENT STORY. UNTIL THEN I WOULD LIKE TO REPORT MY PROBLEM AS WRITTEN ABOVE. *TR
TL* THE CONTACT OWNS A 2008 GRACO SNUGRIDE CHILD RESTRAINT SEAT, MODEL NUMBER 1751535; IN A 2009 TOYOTA CAMRY. WHILE CARRYING THE CHILD SECURED IN AN INFANT ONLY CHILD SEAT, THE CARRY HANDLE BECAME LOOSE. THIS CONDITION COULD CAUSE THE CARRY HANDLE TO FAIL, WHICH COULD SUBSEQUENTLY CAUSE INJURY TO THE INFANT. SHE WAS IN THE PROCESS OF CONTACTING THE MANUFACTURER. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE DRIVING 25-60 MPH, THE DRIVER'S SIDE SEAT BELT MOVED UPWARD AND MADE THE CONTACT UNCOMFORTABLE. AS A RESULT, SHE DROVE WITHOUT THE SEAT BELT ATTACHED. THE CONTACT COULD BE SERIOUSLY INJURED IN THE EVENT OF A CRASH. IN ADDITION, THE CONTACT IS EXPERIENCING DIFFICULTY SEEING OTHER VEHICLE'S IN HER BLIND SPOTS. SHE CAN SEE WHILE PARKING, BUT HAS TO OPEN THE DOOR TO DO SO. THE LUMBAR SUPPORT IN THE DRIVER'S SEAT CAUSES DISCOMFORT TO THE CONTACT'S LOWER BACK. SHE IS DISTRACTED BY THE PAIN WHILE DRIVING. SHE RECEIVED A LETTER FROM THE DOCTOR TO GET ANOTHER VEHICLE DUE TO THE PAIN AND DISCOMFORT. THE FAILURE MILEAGE WAS UNKNOWN. UPDATE 09/10/08 *CW UPDATED 09/17/08. *JB THE CONSUMER STATED THE SEATS ARE VERY LOW. WITHOUT RAISING THEM, IT WAS ALMOST IMPOSSIBLE TO SEE THE ROAD. THE DRIVER SEAT HAD NO LUMBAR SUPPORT. UPDATED 09/17/08. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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