2011 Toyota Camry Body & structure Problems

I started noticing a glare on my 2011 Toyota Camry on the inside on the dashboard. It appeared shiny and I figured I accidentally cleaned it with the wrong product. It started at the closet point of the windshield so I didn’t worry about it. Today (6/4/25) I went to clean it again and noticed the whole dashboard was extremely sticky and NOTHING would clean it off. Paper towels and microfiber towels stuck to it. I noticed the dash was coming apart when I tried to clean it. I called Toyota customer service and they informed me they sent a letter in 2018 about the class action lawsuit and that they were replacing the dashboard. I do not remember ever getting this letter. They woman tried to ask someone higher up about trying to help me since the cut off date was 2021. They said there was nothing they could do due to it not being done in 2021. This is a safety issue due to the glare when driving. I believe this needs to be a recall and that customers should be able to have Toyota fix it. It’s continue to melt and it’s going to end up ruining the whole car. Please take cere of this, please check it as a recall. I would assume this would mess with the airbags as well. I cannot afford to have the whole dashboard replaced, when it should be a recall due to Toyota being at fault. It’s their responsibility to test these things and they failed big time with this. A dashboard should not melt.

NHTSA ID

11664971

Incident

Jun 4, 2025

The dashboard melted and everything sticks to it. also the visor to block sun unhinged on driver side and passenger side won’t go back up it just stays hanging down

NHTSA ID

11634782

Incident

Sep 18, 2024

I own a 2011 Toyota Camry. The dashboard has begun to melt and is causing potential glare issues, making the windshield turn into a mirror. Toyota is aware of the issue, and offered to replace the part through a special service campaign, once in 2018 and in 2021, however, they did not send the notice to the correct address - which we confirmed with them was an outdated address. Since we just began having the problem with the vehicle, we contacted Toyota, however they are stating that they are no longer offering the repairs and that we will have to pay nearly $3000 to fix it ourselves, more than the car's trade in value.

NHTSA ID

11610045

Incident

Jun 1, 2023

Subject: Concern Regarding Toyota Camry 2011 LXE Dashboard Issue - VIN: [XXX] Dear NHTSA, I hope this email finds you well. I am writing to express my concerns regarding a significant safety issue with the dashboard of my Toyota Camry 2011 LXE, VIN: [XXX] . We purchased this vehicle brand new and have maintained it diligently over the years. However, we have never received any recall notices concerning this issue, despite the dealer's claim that they were sent. The problem we are experiencing with our vehicle's dashboard is a sticky and peeling surface. Over time, the dashboard's material has deteriorated, becoming sticky and disintegrating. This poses a hazardous situation while driving, affecting both the aesthetics of the vehicle and safety due to impaired visibility and potential distraction. While I understand that Toyota has recognized this problem in other Toyota Camry vehicles and initiated a recall, our vehicle's VIN has been excluded from the recall list. We strongly believe that this issue is systemic and not confined to a specific range of VINs, and thus, our car should also be included in the recall. We kindly request the NHTSA's assistance in ensuring that our concerns are addressed promptly. We urge you to investigate the matter further and encourage Toyota to extend the recall to include our vehicle and others facing a similar issue. It is crucial to uphold safety and quality standards for automobiles in the United States, prioritizing the well-being of drivers and passengers. Furthermore, we would appreciate your guidance on the process to formally address this issue with Toyota. Our previous attempts to resolve the matter directly with the manufacturer have been unsuccessful, as they denied our request to include our vehicle in the recall. If you could provide information on the necessary steps to escalate our case or mediate with the manufacturer, it would be greatly appreciated. Thank you for your attention on this INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

NHTSA ID

11550397

Incident

Oct 17, 2023

The dashboard has become sticky and I am sensitive to the fumes it is giving off when I drive. I have to allow the car to air out as I have become dizzy when first entering the vehicle. I've contacted the dealer and was told a recall was performed, but I never received notice. No one has inspected my car, but this issue is well known by Toyota. There are no indicators of this issue other than the sticky dashboard and the fumes.

NHTSA ID

11544769

Incident

May 10, 2023

Sticky dashebord Dashboard very melt. When is sun come out every summer

NHTSA ID

11531082

Incident

Feb 16, 2023

I am having an issue with a sticky melting dashboard in my 2011 Camry. I recently noticed this as I was driving and there is this glare that puts me and my family at risk every day. I bought my Camry brand new in 2011 for which I paid 32k for it and now I am being left with a dangerous dashboard. Toyota should be forced to help its costumers .

NHTSA ID

11480377

Incident

Aug 1, 2022

Dashboard panel has become sticky and degraded. Light touch leaves indentations and marks with pieces of material breaking off.

NHTSA ID

11473725

Incident

Jul 13, 2022

my camry is grey

NHTSA ID

11447942

Incident

Jan 18, 2022

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE DASHBOARD WAS VERY STICKY AND THE SUN GLARE REFLECTED OFF THE DASHBOARD UNTO THE WINDSHIELD, CAUSING BLURRY VISION AND THE INABILITY TO SEE THE ROADWAY CLEARLY WHILE DRIVING. THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THE DEALER OF THE FAILURE. THE DEALER STATED THAT THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,035.

NHTSA ID

11340314

Incident

Jul 15, 2020

Mileage

120,035 mi

THE DASH IS STICKY AND MELTING.

NHTSA ID

11339934

Incident

Jan 2, 2020

Mileage

150,000 mi

MAJORITY OF DASH HAS A THICK, STICKY, SHINY SUBSTANCE THAT MAKES SEEING OUT THE WINDSHIELD VERY DIFFICULT.

NHTSA ID

11339735

Incident

Jul 1, 2020

ON MARCH 18, 2020 I WAS DRIVING ON A HIGHWAY ON A STEEP GRADE DURING A WINTER STORM AND WAS PART OF AN ACCIDENT THAT INVOLVED HITTING THE GUARD RAIL CAUSING MY CAR TO SPIN OUT AND SUSTAIN A TOTAL LOSS OF DAMAGE. LUCKILY I RECEIVED NO INJURIES BUT IT WAS BROUGHT TO MY ATTENTION DUE TO THE EXTENT OF THE DAMAGE THAT THE AIRBAGS SHOULD HAVE DEPLOYED AND THEY DID NOT. THE VEHICLE IS BEING HELD IN A LOT IN CASE IT NEEDS TO BE EXAMINED. TOYOTA HAS STATED THEY ARE NOT GOING TO EXAMINE THE VEHICLE UNLESS THEY CAN ALSO ACCESS THE EDR.

NHTSA ID

11322198

Incident

Mar 18, 2020

Mileage

80,000 mi

I WAS PULLING OUT OF THE PARKING LOT AT BANK OF AMERICA IN LITHONIA, GA AND WHEN I PUT THE CAR IN REVERSE, IT ACCELERATED AND I COULDN'T STOP IT UNTIL IT HIT A LIGHT POLE LOCATED BEHIND THE CAR. IT WAS A LOUD IMPACT BUT THANK GOD MY HUSBAND AND I WERE NOT INJURED NOR DID WE INJURE ANOTHER PERSON OR THEIR VEHICLE. IT WAS ONLY THE GRACE OF GOD THAT SPARED OUR LIVES BECAUSE IT WAS AT 9:00 A.M. IN THE MORNING AND A LOT OF PEOPLE WERE COMING IN AND OUT OF THE BANK. I HAVE HAD OTHER EPISODES OF ACCELERATION WHICH I REPORTED TO TOYOTA IN 2012 WHEN I HAD THE FIRST ACCIDENT WHICH COST 12,000 IN REPAIRS.THEY INSPECTED THE VEHICLE AT THAT TIME AND STATED THAT THEY COULDN'T FIND ANYTHING WRONG. I DID EXPERIENCE OCCASIONAL EPISODES OF ACCELERATION AFTER THAT INSPECTION BUT NO ACCIDENTS UNTIL FEBRUARY 1, 2020. I PURCHASED THE CAR IN 2012.

NHTSA ID

11308453

Incident

Feb 1, 2020

Mileage

138,000 mi

CAR PARKED, ENGINE OFF, WHILE CHECKING FLUIDS, THE HOOD SUPPORT LINKS FAILED AND THE HOOD HIT ME IN THE HEAD. VIA TELEPHONE, TOYOTA REP @ HEADQUARTERS SAID THEY ARE OUT OF WARRANTY AND NO RECALL BLAH BLAH BLAH. UNACCEPTABLE AND DANGEROUS. DESPITE THE VEHICLE BEING 9 YEARS OLD, THESE PARTS ARE NEVER USED AND SHOULD FUNCTION. HOW OFTEN IS THE HOOD OPENED? VERY RARELY. FAULTY DESIGN PERHAPS OR MY IGNORANCE? THANK YOU.

NHTSA ID

11298029

Incident

Jan 3, 2020

Mileage

83,000 mi

ON TWO OCCASIONS (AUGUST 2019 AND OCTOBER 27, 2019) WHEN PULLING IN TO MY DRIVEWAY I EXPERIENCED UNINTENTIONAL ACCELERATION BY THE VEHICLE. THE SECOND TIME THE CAR RAMMED INTO A POST ON MY HOUSE AND THE AIRBAG DEPLOYED FRACTURING MY STERNUM IN THREE PLACES.

NHTSA ID

11280360

Incident

Oct 27, 2019

Mileage

37,000 mi

MY 2011 CAMRY IS SUPER WHITE AND THE CLEAR COAT HAS COMPLETELY COME OFF. I NOTICED ALL THE SHINE WAS GONE SO I TOOK IT IN FOR AN ESTIMATE ON A WAX JOB AND HE INFORMED ME THE CLEAR COAT IS COMPLETELY GONE. I STARTED TO NOTICE IT ABOUT 2 YEARS AGO. WHEN I WASH MY CAR, THE WHITE PAINT COMES OFF. I ALSO HAVE A FEW RUST SPOTS THAT HAVE STARTED TO FORM IN DIFFERENT PLACES.

NHTSA ID

11255398

Incident

May 1, 2017

Mileage

75,000 mi

INITIALLY THE SUN VISOR WILL FELL AND BLOCK SOME DRIVER SIDE VIEW. AFTER A YEAR OR 2 LATER, IT COMPLETELY FELL AND WILL BLOCK THE DRIVER SIDE VIEW. THIS IS A HAZARD CONDITION AND SHOULD HAVE BEEN RECALLED, TOYOTA ISSUED WARRANTY BULLETIN(POL12-03) TO REPLACE CERTAIN VIN RANGE OF THE CAMRY 07~11, MINE IS THE 2011, HOWEVER I DO NOT SEE THE VIN IN THAT DOCUMENT. I'VE BOUGHT 3 NEW CAMRY IN THE PAST, ONLY THIS ONE HAS THE PROBLEM. LOOKING AT THE INTERNET, MANY PEOPLE HAVE THE SAME ISSUE.AND THIS SHOULD HAVE BEEN ADDRESSED BY THE TOYOTA.

NHTSA ID

11233497

Incident

Jan 1, 2018

DRIVERS SIDE SUN VISOR FALLING DOWN NOT STAYING UP. THE BASE PART OF THE SUM VISOR BECOMES DETACHED FROM THE BODY OF THE SUN VISOR MAKING IT HARD TO OUT THE SUN VISOR BACK UP BLOCKING THE VIEW OF THE DRIVER. THE VEHICLE WAS STATIONED WHEN I FIRST BEGAN TO NOTICE THE SUN VISOR FALL HALF WAY DOWN. AFTER A LONG DRIVE OUT OF STATE, ON THE HIGHWAY, THE SUN VISOR DROPED ALL THE WAY DOWN AND WOULD NO LONGER STAY UP

NHTSA ID

11156936

Incident

Oct 10, 2018

KNOCKING NOISE WHILE DRIVING

NHTSA ID

11115674

Incident

Dec 1, 2017

Mileage

60,000 mi

PAINT TOO WEAK, START TO CORROSION ON HOOD ,TOP. PARKING OUTSIDE.

NHTSA ID

11099508

Incident

Feb 3, 2017

SUN VISORS IN NUMEROUS TOYOTA MODELS HAVE A DEFECT RECOGNIZED BY TOYOTA, HOWEVER ONLY CERTAIN MODELS ARE BEING COVERED UNDER THE "LIMITED EXTENDED WARRANTY". THIS EXTENDED WARRANTY WAS NOT MADE CLEAR OR PUBLIC TO THE CAR OWNERS, INSTEAD ONLY TURNING UP IN GOOGLE SEARCHES OF WHY THEIR SUN VISOR WAS FAILING. TOYOTA AND THEIR DEALERSHIPS ARE REFUSING TO REPAIR THE DEFECT IF THE VEHICLE DOESN'T FALL IN THE EXTREMELY LIMITED NUMBER OF VIN'S PROPOSED. THE SUN VISOR IS DROOPING INTO THE DRIVERS LINE OF SIGHT AND WILL NOT STAY UP, CAUSING LIMITED VISION AND DISTRACTED DRIVING. IT HAS BECOME A HAZARD FOR MULTIPLE PEOPLE IN MY HOUSEHOLD AS WE ALL DRIVE TOYOTAS, TWO OF WHICH ARE CAMRY'S. I HAVE TO HOLD THE VISOR UP WITH MY HAND WHILE AT INTERSECTIONS TO SEE STREET LIGHTS, AND MY FIELD OF SIGHT IS GREATLY DIMINISHED WHILE DRIVING, MAKING IT DIFFICULT TO SEE WHEN A VEHICLE IN FRONT OF ME IS STOPPED UNTIL I AM VERY CLOSE TO IT. DRIVING WITH ONE HAND HOLDING THE VISOR UP IS ALSO EXTREMELY DANGEROUS AS I AM UNABLE TO CONTROL THE WHEEL WITH JUST ONE HAND IN A DEFENSIVE SITUATION. THERE HAVE BEEN NUMEROUS COMPLAINTS ONLINE ABOUT THIS ISSUE YET TOYOTA STILL REFUSES TO DO ANYTHING, ONLY "APOLOGIZING" AND CHOOSING TO COVER JUST ENOUGH CARS TO MAKE IT SEEM LIKE THEY'RE DOING SOMETHING ABOUT IT. THIS SITUATION IS LIKELY TO END IN A FATALITY DUE TO TOYOTA'S CARELESSNESS ON THIS EXTREMELY HAZARDOUS SITUATION.

NHTSA ID

11088953

Incident

Apr 19, 2018

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD MELTED AND WAS STICKY. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION TOYOTA SCION, WINTER PARK, FL, 407-678-1234) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA ID

11051330

Incident

Nov 29, 2016

Mileage

40,000 mi

'TAKATA RECALL' MY CAR WAS FORCED INTO CEMENT LANE BARRIER ON INTERSTATE AND THEN BOUNCED OFF AND REAR ENDED CAR IN FRONT OF ME. MY AIRBAGS DID NOT DEPLOY.

NHTSA ID

11042705

Incident

Oct 22, 2017

Mileage

60,000 mi

WE WERE HIT AT HIGH RATE OF SPEED CENTERED ON THE PASSENGER'S SIDE FRONT TIRE. THE IMPACT WAS PRETTY SEVERE AND THE CAR HAS BEEN TOTALED. NO AIRBAGS IN THE CAR DEPLOYED AND I WAS THE PASSENGER. I WAS INJURED IN THE CRASH.

NHTSA ID

11030635

Incident

Sep 17, 2017

Mileage

83,200 mi