The Toyota dealership told me that the lower ball joints (LF & RF) must be replaced and that grease is leaking.
- NHTSA ID
- 11491373
- Incident
- Oct 28, 2022
Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2011 Toyota Camry submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 44 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 44, in the owner's own words
The Toyota dealership told me that the lower ball joints (LF & RF) must be replaced and that grease is leaking.
THE CAR IT'S HARD TO TURN NOW, IT MAKE NOISE WHEN I ACCELERATE, LIKING GREASE-OIL ON THE BALL JOINTS. IT SOUNDS LIKE THE PROBLEM WITH THE RECALL , BUT MY CAR IS 2-11.. A MONTH BEFORE THE RECALL ( THAT STARTS IN 3 -11).. SO I TOOK IT TO DEALERSHIP, AND THEY DIDN'T WANTED TO HELP ME WITH THAT. THEY WANT TO CHARGE ME LIKE $800. WHAT CAN I DO??
MY YEAR OF TOYOTA AND MAKE HAD A RECALL ON THE FRONT DRIVER'S SIDE BALL JOINT AND MY BALL JOINT IS ABOUT READY TO SNAP BECAUSE IT IS A FAULTY FACTORY BALL JOINT. I WOULD LIKE THIS TO BE CHECKED OUT BECAUSE I HAVE KIDS AND I DON'T WANT TO HURT ANY OF US. THANK YOU FOR YOUR TIME AND CONSIDERATION. FAMILIES ARE FOREVER!!
FRONT RIGHT AXLE BOOT LEAKS GREASE TO THE CONTROL ARM SUSPENSION CAUSING THE VEHICLE TO BE UN STABLE/VIBRATION PUTS ME IN FEAR. DEALERSHIP DOES NOT WANT TO DO ANYTHING ABOUT IT. I AM VERY SCARED. THE VEHICLE IS IN MOTION
WELL OUT OF NO WHERE MY AIRBAG LIGHT CAME ON AND WILL NOT CUT OFF. I WAS TOLD IT S A AIRBAG RECALL
ON TWO OCCASIONS (AUGUST 2019 AND OCTOBER 27, 2019) WHEN PULLING IN TO MY DRIVEWAY I EXPERIENCED UNINTENTIONAL ACCELERATION BY THE VEHICLE. THE SECOND TIME THE CAR RAMMED INTO A POST ON MY HOUSE AND THE AIRBAG DEPLOYED FRACTURING MY STERNUM IN THREE PLACES.
AS I AM CHECKING MY CREDIT REPORT I DECIDED TO LOOK AT THE VEHICLE REPORT AN I SEE RECALLS THAT I NEVER NEW ANYTHING ABOUT, TWO RECALLS. I RECALL RECENTLY HAVING ISSUES WITH SAID RECALL, CONTROL ARMS, ONE OF SAID RECALL IN QUESTION, NOW I HADN'T PURCHASED THIS VEHICLE LONG AFTER THE RECALL, AS I STATED DID NOT GET A LETTER NOR DID THE DEALERSHIP SAY ANYTHING, AS I HAVE GOTTEN REGULAR OIL CHANGES WITH THE RECALL TIME FRAME, MY CAR WAS HIT ON THE STREET WHILE PARKED IN 2017, BUT I WAS TOLD THE CONTROLS ARMS PROBLEM WAS NOT A RESULT OF THAT, I HAD TAKEN MY VEHICLE TO SEVERAL TOYOTA DEALERS AN THEY SAID THEY COULDN'T SEE T FIND ANYTHING, AN EVENTUALLY ONE DEALER FIX IT, UNDER MY WARRANTY. BUT IT SEEM TO STILL BE A PROBLEM WITH THE UPPER LOWER CONTROL BECAUSE THE CAR IS IS SWAYING FROM TIME TO TIME ESPECIALLY WITH THIS POWERFUL WINDS, TODAY MY CAR SWAYED INTO THE OTHER LANE AS I WAS ON THE FREEWAY I HAD TO GET OFF IMMEDIATELY.
CV BOOT IS LEAKING GREASE WITHOUT FINDING DAMAGE UPON PHYSICAL INSPECTION. TWO MECHANICS HAVE REPORTED THIS TO ME WHILE WORKING ON UNRELATED MAINTENANCE ISSUES.
I BELIEVE MY CAR IS ONE OF THE CARS THAT SHOULD HAVE BEEN LISTED IN TOYOTA RECALL I'D: 227548. I HAVE THE SAME ISSUE WITH MY CAR, THAT'S LISTED IN THIS RECALL. BUT MY VIN ISN'T LISTED. WHEN I TURN MY WHEEL TO THE RIGHT TIGHTLY I HERE A GRINDING SOUND, I TOOK MY CAR TO BE SUSPECTED AND WAS GIVE THE DIAGNOSIS OF MY SUSPENSION AND SOMETHING ABOUT THE BALL JOINT
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING 60 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE UNCONTROLLABLY VIBRATED. ALSO, WHILE TURNING THE STEERING WHEEL, IT FELT AS IF IT WOULD DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
MUCHOS PROBLEMAS
SEAT CLOTH BROKE DRIVER..VENT VISOR DRIVER BROKE AND TOOK IT OFF AND THREW IT AWAY.. TURN A.C. AND KNOCKING NOISE. CLUNKING NOISE ON SUSPENSION SINCE I BOUGHT THE CAR DEALER NEVER DID ANYTHING. NOW IN MAY THIS YEAR I EXPERIENCE VIBRATION WHEN I ACCELERATE AROUND 40MPH. CRAZY ANNOYING ISSUE. PAID TO MUCH MONEY. CAR LOOKS NEW BUT A LOT OF ISSUES. I DON'T EVEN THINK AIRBAGS WORK. ACCIDENT AND DIDN'T COME OUT. CRAZY UNSAFE CAR WITH TO MANY MAJOR ISSUES.
BALL JOINT HAS BEEN DETERIORATING SINCE 2015. THERE IS A RECALL ON MY YEAR AND MAKE ALREADY BUT MY VIN IS NOT INCLUDED
I HAVE HAD COMPLICATIONS NOT ONLY WITH VISOR ON DRIVERS SIDE BUT ALSO THE THEIR IS A CLUNKING WEIRD NOISE FROM THE SUSPENSION. IF TURN ON HEAT OR TOUCH RADIO THE LIGHTS ON DASH FLASH. I ALSO WHEN TRYING TO ACCELERATE THEIR IS NO POWER.
KNOCKING NOISE WHILE DRIVING
I WAS MAKING A LEFT HAND TURN ON A SIDE STREET WHEN MY STEERING WHEEL BECAME HARDER TO TURN AND I LOST CONTROL OF MY VEHICLE. THE RIGHT FRONT LOWER BALL JOINT HAD BROKEN OFF CAUSING THE ENTIRE TIRE AND TIE ROD TO DETACH FROM THE CAR. THIS CAUSED DAMAGE TO MY RIGHT PASSENGER DOOR AND THE DAMAGE TO THE SUSPENSION ENTIRE CAR TO SHIFT RESULTING IN MISALIGNMENT.
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V732000 (SUSPENSION) AT LOWE'S TOYOTA (375 HOUSTON LAKE RD, WARNER ROBINS, GA 31088), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE AND THE STEERING WHEEL CONTINUED TO SHAKE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
LAST JUNE (2017) I WAS DRIVING AND NEXT THING I KNEW I WAS HITTING THE SIDE WALK AND THEN WAS UNABLE TO DRIVE THE CAR. HAD IT TOWED TO A LOCAL GARAGE AND THEY HAD TO REPLACE THE CONTROL ARM W/BALL JOINT - LOWER FRONT SUSPENSION AND ALSO HAD TO GET A NEW TIRE. SAW ON A WEBSITE THIS ITEM WAS RECALLED UNDER NHTSA CAMPAIGN # 14V732000. I
REAR ADJUSTER CONTROL ARMS BOTH RUSTED/SEIZED AND CAN NOT ADJUST ALIGNMENT. ALIGNMENT OUT AND DESTROYS TIRES IN 5K MILES, HAD TO BUY 4 NEW TIRES AGAIN
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE MAKING A LEFT OR RIGHT TURN AT UNKNOWN SPEEDS, AN ABNORMAL CLICKING SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE BALL JOINT MAY NEEDED TO BE REPLACED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V732000 (SUSPENSION). THE FAILURE MILEAGE WAS 46,000.
I PURCHASED A USED 2011 TOYOTA CAMRY IN 2013 FROM A TOYOTA DEALERSHIP. BEFORE THE 30 DAY WARRANTY WAS UP, I HAD TO RETURN TO HAVE AN ALIGNMENT DONE. THE NEXT DAY I WAS BACK AGAIN BECAUSE THE CAR WAS NOT IN ALIGNMENT. I HAD THE ALIGNMENT REPEATED. I CAN'T RECALL THE TOTAL NUMBER OF TIMES I HAVE HAD THIS DONE. AFTER THE DEALER WARRANTY RAN OUT, I USED AT LEAST 3 OTHER AUTO REPAIR CHAINS TO TRY TO FIX THE PROBLEM. I WENT BACK TO EACH ONE NUMEROUS TIMES TRYING TO GET THE PROBLEM SOLVED. IT WAS NEVER CORRECTED TO MY SATISFACTION. AT SOME OF THE REPAIR SHOPS I ALSO HAD 12 MONTH WARRANTY THAT I PURCHASED WITH TIRES, BRAKES, AND OTHER SERVICES. THEY BEGAN TO REFUSE TO REPEAT THE ALIGNMENTS, ASKING IF I HIT SOMETHING OR SUGGESTING OTHER EXPENSIVE SERVICES THAT I DIDN'T WANT OR NEED, REFUSING TO HONOR THEIR WARRANTY UNTIL I HAD THESE SERVICES DONE. I KNOW THEY HATED TO HAVE ME COME IN SO MANY TIMES TO HAVE AN ALIGNMENT REPEATED. IT WAS NEVER CORRECTED AND THIS BECAME VERY EXPENSIVE-HAVING UNNECESSARY SERVICES THAT NEVER HELPED THE PROBLEM. AS I AM NOT THE ORIGINAL VEHICLE OWNER, I NEVER RECEIVED ANY NOTIFICATION ABOUT THE RECALL ON THE BALL JOINTS OR ANY OTHER NOTICES ABOUT IT. NEVER EVEN HEARD OF THIS OR BEEN INFORMED BY ANYONE CONCERNING THE PROBLEM. I CANNOT RECALL THE PROBLEM BEING CORRECTED EVER. IT ONLY HAS 72,000MI ON IT AND IT DOES NOT FEEL LIKE A SAFE OR RELIABLE VEHICLE ANY LONGER. THE ALIGNMENT PROBLEM IS STILL THERE. I BELIEVE TOYOTA SHOULD AT LEAST MAKE SOME ATTEMPT TO ASSIST ME. IT IS STILL DIFFICULT TO DRIVE THE CAR. LIKE FIGHTING WITH IT AND HAVING TO CONSTANTLY KEEP IT IN THE CORRECT LANE AND ON THE STREET.
PURCHASED 2011 TOYOTA CAMRY LE NEW AND THE DEALERSHIP SERVICED THE TIRE MAINT. FOR 24K MILES AND IT WAS CUPPING TIRES OUT AT 15K THEY REPLACED THEM AND 15K LATER CUPPED AGAIN THEY SAID IT WAS OUT OF ALIGNMENT BUT THEY DID ALIGNMENT SO WHAT THEN, TRIED TO FILE LAWSUIT AND WAS TURNED DOWN AFTER TOYOTA SENT SOMEONE DOWN TO LOOK AT THE CAR AND SAID THEY FOUND NOTHING WRONG BUT SINCE THEN EVERY 15-20K MILES NEW TIRES GO ON BECAUSE THEY ARE CUPPED TOYOTA SAID NOTHING WAS WRONG NOW THE CAR HAS 150K MILES AND I'M ON MY 7TH SET OF TIRES, HAVE USED ANYTHING FROM A 80K MILES YOKOHAMA DOWN TO THE CHEAPEST SET OF SUMITOMO TIRES AND IT DOESN'T MAKE VERY MUCH DIFFERENCE AS TO THE MILEAGE YOU GET FROM A SET, THERE HAVE BEEN OVER A DOZEN 4 WHEEL ALIGHNMENTS DONE AND THEY HAVE BEEN BALANCED HUNDREDS OF TIMES NOTHING HELPS. THE CAR CAME FROM THE FACTORY WITH BRIDGESTONE TURANZA TIRES AND THEY LASTED 15K. ON THIS SET OF TIRES THAT IS ON THE CAR NOW I LET THE TIRE DEALER TAKE OVER THE MAINT. AND THEY ROADFORCE BALANCE AND ROTATE EVERY 5K MILES AND IT HASN'T HELPED ANY, THE TIRES ARE CUPPED BAD AND THEY ARE AT 20K MILES NOW. I AM CHANGING ALL THE STRUTS AND ALIGNMENT AGAIN TO SEE IF THIS FIXES THE PROBLEM.
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING 40 MPH, A LOUD NOISE WAS COMING FROM THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT ALL FOUR STRUTS WERE LEAKING AND THE TIRES WERE DAMAGED. AS A RESULT, BOTH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,400. MA 10/21/15 THE CONSUMER STATED HE IS ON HIS THIRD SET OF TIRES. UPDATED 03/31/16. *JB
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING AT 55 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE STARTED SHAKING VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT, THE TIRES NEEDED TO BE BALANCED, AND THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
I TOOK MY CAR IN FOR AN OIL CHANGE AND THE 30K MILES MAINTENANCE CHECK UP AND EVEN THOUGH THE VEHICLE (TOYOTA CAMRY LE 2011 ) IS LESS THAN 5 YEARS OLD AND HAS ABOUT 38,500 MILES, THE FRONT STRUTS ARE LEAKING AND NEED TO BE REPLACED AS PER MY DEALERSHIP MECHANIC. COULD THIS BE A DEFECT, FOR I HAVE READ OTHERS COMPLAIN ABOUT THE SAME ISSUE? I AM THE FIRST OWNER OF THE CAR AND BOUGHT IT BRAND NEW WITH 7 MILES FROM A TOYOTA DEALER.
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