Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2014 Toyota Camry submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Driving on all American highway on my way to work there were 2 tote black boxes on the left lane causing me to hit them with no alternative. My front part of vehicle is damaged
The radio buttons as well as buttons on steering wheel are unresponsive. In addition the front bumper corner piece near the wheel keeps popping off of the car.
The contact owns a 2014 Toyota Camry. The contact stated that the rear passenger’s side and rear driver's side exterior door handles had dislodged from the doors, making it difficult to open the doors from outside the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 145,000.
Back seatbelts will not fasten never have since I bought the car… Right side bumper is missing the screws like the ones that’s on recalls for the Highlander… Almost every Toyota Camry I see has that problem and it will cause a hazard if comes off.
It was bad weather the other car hit behind me
THERE IS GREEN PAINT COMING THROUGH THE WHITE PAINT ON MY VEHICLE. THEY PAINTED THE INSIDE OF MY CAR THAT SHOWED THE GREEN PAINT BUT NOT THE OUTSIDE . I REPORTED THIS IN 2015. THEY RECALLED MY CAR FOR A PAINT RECALL ON MY WHITE TOYOTA AND WHEN I PICKED IT UP AND SHOWED THEM THE GREEN PAINT WAS STILL ON MY CAR THEY SAID IT WAS NOT COVERED ON THE RECALL. ONLY THE INSIDE WAS COVERED. *TR
THE FOG LIGHT AT THE BOTTOM OF THE BUMPER CAUGHT ON FIRE. THE FIREMAN STATED THE HAVE NEVER SEEN THAT BEFORE. HE ALSO STATED IT WAS AN ELECTRICAL PROBLEM. FOR ME TOO REPORT IT TO TOYOTA
I ORIGINALLY BOUGHT A VEHICLE FROM CARBONE SUBARU OF TROY NY ON 11/27 2018. (COMPLAINT ORIGINALLY SUBMITTED DECEMBER, 2019). THE CAR WAS A LEMON. I FINALLY GOT A REPLACEMENT VEHICLE (WITH CLEAN CARFAX) ON 12/31/18. ON 8/30/19, CAR WAS TOTALED DUE AMOUNT OF MOLD FOUND EVERYWHERE IN THE CAR, ICLUDING ROOF AND SPARE TIRE IN TRUNK. I CALLED CARBONE SUBARU SEVERAL TIMES AND WAS IGNORED. I FINALLY GOT AHOLD OF MELINDA @ LITHIA MOTOR GROUP HQ IN OREGON. I WAS TOLD SHE WOULD CALL ME BACK WITHIN A WEEK. OVER 3 WEEKS LATER AND SEVERAL ATTEMPTS I GOT AHOLD OF HER. I EXPLAINED TO HER I COMPLAINED ABOUT THE HORRIFIC ODOR IN THE CAR TO MY SALESPERSON AND TO A MECHANIC, AND WAS GIVEN AN AIR FRESHENER. I WAS TOLD THAT I BOUGHT THE CAR IN WINTER, AND WATER IS A SUMMER PROBLEM, AND THEY WOULD ONLY HELP ME IF I BOUGHT A 3RD CAR FROM THEM. I NOW HAVE TO FOLLOW UP WITH A PULMONARY SPECIALIST FOR THE NEXT SEVERAL YEARS TO CHECK FOR MOLD RELATED HEALTH PROBLEMS. IT HAS ALSO COST $150 IN DOCTOR CO-PAYS SO FAR, $500 IN INSURANCE DEDUCTIBLE, $1,500 FOR DOWN PAYMENT AND EXPENSES FOR HAVING TO BUY ANOTHER CAR AFTER 8 MONTHS OF OWNING THE 2014 CAMRY. I HAVE SEVERAL PICTURES OF THE MOLD FOUND IN CAMRY, THE COMPLETE LOSS STATEMENT BY INSURANCE, THE $20,000+ ESTIMATE TO REMEDIATE THE MOLD, AND MEDICAL DOCUMENTATION
THE CAR HAD BEEN GIVEN US STALL PEOBLEMS FOR QUITE A WHILE.THE TOYOTA PLACE COULD NOT DUPLICATE THE EVENTS.ON FEB 2 1918 MY WIFE DROVE OVER TO MY DAUGHTERS HOUSE .SHE PULL INTO YARD,AND WHEN SHE APPLIED THE BRAKE ABOUT 30 FEET FROM HOUSE,THE CAR EXCELETRATED INTO HOUSE WIDE OPEN.SHE SAID WHEN SHE APPLIED BRAKE IT WENT ALL THE WAY TO THE FLOOR.ALL AIRBAGS DEPLOYED.THE HOUSE WAS DAMAGED,KNOCKING OUT THE FLOOR JOIST.SHE HAD PULLED INTO HOUSE AT 113 IDA ST.HOT SPRINGS AR.THE HOUSE SITS ABOUT 50 FEET FROM STREET.SINCE THE ACCIDENT SHE IS HAVING MEMORY PROBLEMS.THE VEHICLE WAS DECLARED TOTAL LOSS.WE PURCHASED A 2017 TOYOTA CAMRY LE,WITH ABOUT THE SAME MILES ON IT.WE ARE HAVING THE SAME STALL PROBLEMS WITH IT.IF YOU STOP THE PULL OUT AND TURN INTO TRAFFIC,SOMETIMES IT WILL STALL1 TO 3 SECONDS.WE ARE DEEPLY WORRIED ABOUT GETTING HIT BY ONCOMMING DRIVERS..
BOTH SIDES POPPED OUT ON THE FRONT BUMPER BY THE SIGNAL LIGHTS. I HAVE SEEN THIS ON OTHER VEHICLES LIKE MINE. THIS IS NOT FROM ANY WRECKS JUST POOR WORK. I HAVE TAKEN IT TO 3 DIFFERENT DEALERSHIPS AND THEY SAY IT IS NOT A RECALL.
I WAS IN A ROLL OVER CAR ACCIDENT IN 11/30/2015. I WAS SIDE SWIPED AND MY CAR ROLLED OVER AND SLIDE INTO IN COMING TRAFFIC. NO AIR BAGS DEPLOYED! I WAS GOING ABOUT 40 MPH. I THINK THE OTHER CAR WAS GOING ABOUT THE SAME SPEED. I HAVE OTHER PHOTOS OF THE ACCIDENT AND CAR.
WHEN I PURCHASED THIS CAR I NOTICED IT LOOKED DULL, AND REQUESTED THAT THEY WASH IT AGAIN, I WAS TOLD "OH IT A FLAT FINISH" ONCE I GOT ALL THE PAPER WORK, TAXES ETC COMPLETED I WOULD SEE OTHER VEHICLE & IT MADE ME HATE MY CAR, IT'S IMPOSSIBLE FOR ME TO HAVE A NEWER CAR LOOKING WORST THEN A 15 YR OLD CAR. I'VE EVEN HAD IT BUFFED / WAXED, THAT COMPANY STATED "THE MANUFACTURE MAY HAVE MISSED THE CLEAR COST WHEN FINISHING THIS CAR". PLEASE ADVISE WHAT MY OPTION ARE.
FIRST, I DON'T OWN TOYOTA CAMRY, BUT EVERY TIME I DRIVE FOLLOWING BEHIND IT THAT BRAKE LIGHTS (LED) ARE SO BRIGHT THAT HURTS MY EYES AND MAKES MY VISION BLOTCHES FOR AWHILE. I BELIEVE THIS IS UNSAFE. I HOPE OUR GOVERNMENT CAN INVESTIGATE THIS AND SEE IF THOSE LED USED IN CAMRY COMPLIES SAFETY STANDARD.
I AM WRITING TO NOTIFY YOU OF THE PROBLEMS I AM EXPERIENCING WITH MY 2014 TOYOTA CAMRY SE WITH VIN NUMBER [XXX] AND TO REQUEST THAT YOU CORRECT THIS PROBLEM WITHIN THIRTY (30) DAYS OF YOUR RECEIPT OF THIS LETTER. I PURCHASED MY VEHICLE FROM SPARKS TOYOTA IN CONWAY, SC ON DECEMBER 31, 2013. APPROXIMATELY TWO MONTHS THREE PURCHASING, I BEGAN HAVING TROUBLE WITH A RATTLING NOISE COMING FROM THE ROOF OF MY CAR. I TOOK MY VEHICLE BACK TO THE DEALER FOR REPAIRS ON THE FOLLOWING DATES: ?AUGUST 12, 2014-INVOICE 388089 ?SEPTEMBER 4, 2014-INVOICE390385 ?NOVEMBER 5, 2014?INVOICE397072 ?DECEMBER 10, 2014-INVOICE400773 ?JULY 28,2015-NO INVOICE NUMBER BUT, TO DATE, THE DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. I HAVE TALKED TO THE CUSTOMER SERVICE REPRESENTATIVE ([XXX]) AND AUTOMOBILE SERVICE MANAGER ([XXX]) AT SPARKS TOYOTA. I REQUESTED TO SPEAK TO THE OWNER BUT NEVER GIVEN THE OPPORTUNITY TO TALK WITH HIM. I LEFT MY TELEPHONE NUMBER AND NEVER GOT A RETURN CALL. ACCORDING TO YOUR SERVICE MANAGER, THERE IS NOTHING ELSE THAT CAN BE DONE TO MY VEHICLE. SINCE TOYOTA CANNOT REPAIR MY VEHICLE, I AM SEEKING ANOTHER ALTERNATIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FIRST INCIDENT WAS IT SPEEDING UP AND GOING THROUGH GARAGE DOOR. IN MARCH, 2015 WAS INCIDENT WITH FOOT ON BRAKE THAT THE CAR ENGINE REVVED UP AND THEN SURGED FORWARD INTO ANOTHER CAR AT A FAST FOOD DRIVE IN. LATER THAT DAY COMING OFF THE INTERSTATE, IT SURGED FORWARD WHEN FOOT ON BRAKE, SLOWING FOR STOP SIGN AT END OF EXIT RAMP. CAR SURGED FORWARD AND I WENT THROUGH THE STOP SIGN AND BARELY MISSED HITTING 2 CARS. *TR
TL* THE CONTACT OWNS A 2014 TOYOTA CAMRY. THE CONTACT STATED THAT THE TRUNK STRUT FAILED TO KEEP THE TRUNK OPEN DUE TO IT BEING FRACTURED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO STATED THAT TOYOTA HAD CHRONIC FAILURES WITH THE VEHICLES AND THAT THE ROD ASSEMBLIES NEEDED TO BE REPLACED. THE DEALER STATED THAT THE FRACTURE WAS DUE TO THE CONTACT'S UPKEEP OF THE TRUNK; HOWEVER, THE CONTACT STATED THAT HE RARELY USED THE TRUNK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. UPDATED 5/12/15*CN
MY CAR WAS T-BONE IN AN INTERSECTION,OTHER DRIVER RAN A RED LIGHT,THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE CAR AND PASSENGER SIDE OF CAR,THE SRS AIRBAGS DID NOT DEPLOY AND I SUSTAINED INJURY.(CLASSIC WHIP FLASH) THIS MODEL CAR ISN'T SAFE,I COULD HAVE BEEN KILLED,THE SRS AIRBAGS SHOULD HAVE DEPLOYED ACCORDING TO THE OWNERS MANUAL. TOYOTA REPRESENTATIVE WAS OF NO HELP AT ALL !!!!! *TR
CAMRY HAD AN UNINTENDED ACCELERATION IN A SCHOOL PARKING LOT. MY WIFE WAS PARKING AT THE SANTA CLARA ADULT EDUCATION CENTER ON BENTON AVE, SANTA CLARA, CA. SHE WAS DRIVING IN THE PARKING LOT AND MADE A RIGHT TURN INTO THE PARKING STALL. AS SHE APPROACHED THE CONCRETE STOP AT THE END OF THE STALL, HER CAR WENT FULL THROTTLE AND STARTED GOING FORWARD. MY WIFE STEPPED ON THE BRAKES BUT THE CAR STILL CONTINUED GOING FORWARD. IT WENT OVER THE CONCRETE STOP, WENT ANOTHER 6 FEET PASS THE STOP, AND WENT OVER ANOTHER CONCRETE STRIP. THE 2 CONCRETE STOPS HELPED SLOW THE CAR DOWN, BUT STEPPING ON THE BRAKES DID NOT HELP. THE CAR STOPPED ABOUT 5 FEET FROM A BUILDING SO DAMAGE WAS JUST TO THE FRONT BUMPER AND SPLASH GUARD UNDER THE ENGINE. TOYOTA HAD THE VEHICLE INSPECTED BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR SO IS NOT TAKING RESPONSIBILITY. SINCE THIS OCCURRED AT A SCHOOL, I WAS ABLE TO OBTAIN VIDEOS OF THE CAR FROM THE SCHOOL. IT SHOWS THE CAR ENTERING THE PARKING LOT FROM THE STREET, GOING THROUGH THE PARKING LOT, AND TURNING INTO THE PARKING STALL. THE VIDEO SHOWS THE BRAKE LIGHTS ON GOING INTO THE PARKING STALL, BUT THERE IS NO FOOTAGE OF THE CAR WHILE IT WAS GOING OVER THE CONCRETE STOPS. I'M HOPING NHTSA INVESTIGATES THE 2014 CAMRY AS THERE WERE OTHERS ON THIS SITE WITH THE SAME PROBLEM. JUST BECAUSE TOYOTA CAN'T FIND THE CAUSE DOESN'T MEAN THERE IS NO PROBLEM WITH THE CAR. ANYONE WHO HAS TAKEN A CAR IN TO A MECHANIC WHO CAN'T FIND THE PROBLEM WOULD REALIZE THIS. *TR
THE DASH BOARD IS MELTED AND VERY STICKY AS A RESULT OF THIS IT IS CAUSING SUN GLARE MAKING IT HARD FOR ME TO SEE CLEARLY WHEN I'M DRIVING . *TR
MELTING DASHBOARD: THE DASHBOARD STARTED MELTING ABOUT TWO (2) YEARS AGO AND IT CONTINUE TO GET WORST. THE GLARE FROM THE SHINY DASHBOARD MAKES IT VERY DIFFICULT TO SEE WHEN DRIVING DURING THE DAY AND THE SUN IS IN A POSITION THAT A GLARE RESULTS. APART FROM THE AESTHETICS OF THE DASHBOARD,, THE GLARE CREATES A DANGEROUS SITUATION THAT COULD RESULT IN AN ACCIDENT AND INJURIES TO DRIVER, PASSENGERS AND OTHERS. *TR
APPROACHING STOP SIGN, APPLIED BRAKE AND ENGINE ACCELERATED AND LUNGED FORWARD. PUT CAR IN NEUTRAL AND ENGINE SLOWED DOWN. WITH FOOT STILL ON BRAKE PUT CAR BACK INTO DRIVE AND IT ACCELERATED AGAIN AND LUNGED FORWARD AND HIT A TRUCK. THIS HAD HAPPENED ON NUMEROUS OCCASIONS AND WE EVEN TOOK CAR BACK TO DEALER TO HAVE IT CHECKED OUT AND WERE TOLD NOTHING WAS WRONG. THE FIRST TIME IT HAPPENED WAS A WEEK AFTER WE BOUGHT THE CAR. I TOLD THE SALESMAN ABOUT IT AND HE SAID IT WAS A "SAFETY FEATURE" AND THERE WAS A SENSOR IN THE FRONT OF THE CAR AND IF YOU GOT TOO CLOSE TO ANOTHER VEHICLE, IT WOULD MAKE THE CAR STOP. *TR
AFTER 3 DAYS I FINALLY GOT AROUND TO LOOKING FOR THE TRUNK LOCK - I.E . THE KEY LOCK FEATURE THAT DISABLES THE TRUNK RELEASE NEXT TO THE DRIVER. ONLY THERE ISN'T ONE! HOW COULD THIS BE? MY RECENTLY TRADED 2003 HONDA AND OLDER HONDA'S I'VE OWNED ALL HAD THIS FEATURE - I ASSUMED TOYOTA DID TOO - A DETAIL THAT DIDN'T LOOM LARGE WHEN INITIALLY REVIEWING THE CAR BECAUSE I ASSUMED IT HAD ONE. SO AFTER RESEARCH AND MUCH TO MY DISMAY (I RETURNED A PERFECT 2014 RAV4 BECAUSE I FELT "EXPOSED" WITH ITEMS IN THE INTERIOR LUGGAGE AREA) I NOW FIND THIS VEHICLE ALSO "EXPOSES" ME TO POTENTIAL LOSS BECAUSE I CANNOT SECURE MY PERSONAL ITEMS. I AM NOT THE FIRST TO COMMENT TO THIS FLAW AND TOYOTA CERTAINLY HAS HAD TIME TO CORRECT THE ISSUE (2 YRS) BUT APPARENTLY DECIDED NOT TO. TOYOTA SHOULD CORRECT THIS FLAW AS SOON AS POSSIBLE - THE BEST SELLING CAR IN AMERICA CAN BE A THIEF'S BEST TOO. *TR
NEW CAR PURCHASE. 40 YEAR BUYER OF TOYOTA CAMRY VEHICLES. APPARENTLY TOYOTA DISCONTINUED A KEY TRUNK LOCKING FEATURE INCLUDED IN ALL PREVIOUS YEARS AND MODELS OF TOYOTA. THEY PROVIDE A "VALET KEY" WHICH KEEPS VALETS OUT OF THE GLOVE BOX BUT NOT OUT OF THE TRUNK AS WAS THE CASE WITH ALL PREVIOUS VALET KEYS PROVIDED WITH MY PREVIOUS 3 CAMRY'S AND 2 COROLLAS. TOYOTA DEALER ADVISE ME THAT I COULD GET A KEY LOCKING TRUNK ON THE AVALON A MUCH MORE EXPENSIVE VEHICLE. HE ALSO SUGGESTED I COULD GET ANOTHER MANUFACTURERS CAR. HONDA HAS KEY LOCKING TRUNKS. CONTACT WITH TOYOTA CORPORATION OF AMERICA RESULTED IN A SUGGESTION THAT I NOT STORE VALUABLE IN THE TRUNK OR TO REMOVE ALL VALUABLES FROM THE TRUNK WHILE TRAVELING. SINCE THE TRUNK RELEASE CAN BE TRIGGERED BY ANYONE SITTING IN THE DRIVER SEAT, THE TRUNK CAN FLY OPEN WHILE THE VEHICLE IN MOTION ALLOWING THE CONTENTS TO BE BLOWN OUT OF THE TRUNK AN INTO THE PATH OF FOLLOWING VEHICLES. THIS OCCURRED ONCE WHEN I ATTEMPTED TO PICK UP A KERCHIEF THAT FELL TO THE FLOOR WHILE DRIVING. THE KERCHIEF CAUGHT ON THE RELEASE ANT THE TRUNK POPPED OPEN. FORTUNATELY THERE WAS NOTHING IN THE TRUNK. THE TRUNK DID BLOCK MY REAR VIEW UNTIL I COULD SAFELY MOVE TO THE SHOULDER OF THE ROAD TO CLOSE IT. TOYOTA HAS ADMITTED THAT THE NO KEY LOCK TRUNK WAS A DESIGN ERROR AND MY CONCERN WOULD BE FORWARDED TO SOME DEPARTMENT OR OTHER FOR INCLUSION IN THEIR FUTURE DESIGNS? *TR
WHILE DRIVING ON 3/28/2014 I WAS HEADING WEST OFF OF MIKE PADGETT HIGHWAY IN AUGUSTA GA AFTER I HAD MADE ALL OF CURVES ON THE ON RAMP I STARTED TO SPEED UP SO I COULD MERGE IN TRAFFIC ON THE 520 BYPASS WHEN MY CAR VEERED TO THE LEFT HITTING A CONCRETE BARRIER I MANAGED TO JERK THE CAR BACK TO THE RIGHT I PULLED MY CAR TO THE SIDE OF THE ROAD AND SAW THE LEFT FRONT TIRE AND RIM WAS RUINED I PUT THE SPARE TIRE FROM THE TRUNK ON IT WHEN I STARTED TO DRIVE FORWARD IT MADE A GRINDING SOUND I GOT BACK OUT OF MY CAR AND SAW THAT THE LEFT FRONT TIRE POINTED INWARD I THEN GOT BACK IN THE CAR AND CAREFULLY GOT IT OFF OF THE ON RAMP TO A GAS STATION AND CALLED TOYOTA CAR THEY SENT A TOW TRUCK TO WHERE I WAS AND TOWED MY CAR TO MILTON RUEBEN TOYOTA I PURCHASED THE 2014 CAMRY ON 3/27/2014, THE CAR WAS ADDED TO MY POLICY AFTER THE ACCIDENT AND THEY GAVE ME A RUN AROUND, I SUBMITTED THE DOCUMENTS REQUESTED IMMEDIATELY AND A WEEK LATER THEY CALLED, THEN THEY TOLD ME ON THE 8 APRIL 2014 AND THEY SAID THAT [XXX] WOULD LOOK AT IT TODAY, SHE GAVE ME A CALL AND SAID THE BODY WOULD NEED TO BE FIXED PRIOR TO THEM LOOKING AT THE MECHANICAL PART OF THE VEHICLE. THIS VEHICLE HAD 125 MILES, AND THE BODY NEEDS TO BE FIXED PRIOR TO THE ALIGNMENT. WHAT DO YOU RECOMMEND THAT I DO? SINCE THE ACCIDENT MY LEFT LEG AND SMALL OF MY BACK HAS BEEN BOTHERING ME WHEN I HAD THE ACCIDENT I DIDN'T THINK I WAS HURT BUT SINCE THAT TIME IT HAS GOTTEN WORSE I TRIED TAKING PAIN PILLS BUT IT IS NOT GETTING BETTER . I HAD A KNEE REPLACEMENT IN 2004 ON MY LEFT LEG AND THIS IS THE SIDE THAT IS BOTHERING ME NOW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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