Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest Aug 1, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 268 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2020 Toyota Camry submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 27, in the owner's own words
First time it was the middle of the night I was leaving a party and the car cut off in the middle of the street in the intersection. I had to wait for hours for the car to start back up … a couple weeks later the car cut off 2 on the highway going 70/80 and I told the man at the car lot about it the first time it happen which wasn’t even a week of me having the car he said he didn’t care and what did I want him to do about it … even tho he sold me a dangerous car . The car almost caused me to be in a wreck steering wheel locked up all the times and I had a hard time pulling out of the fast lane to safety almost got hit a few times .
NHTSA ID
11754116
Incident
Jun 8, 2026
Driver assistanceFuel system
Filed Apr 19, 2026
Coolant leak pink fluid under the car and thermostat going crazy.
NHTSA ID
11732221
Incident
Apr 19, 2026
Driver assistance
Filed Jan 12, 2026
Crash reported
The contact owns a 2020 Toyota Camry Hybrid. The contact stated that while parked in the CVS drive-thru, the contact shifted the gear shift into reverse when the vehicle unintendedly accelerated in reverse, the brake pedal was depressed, and the vehicle was shifted into drive; however, the vehicle accelerated independently again, causing the contact to crash into the rear of the vehicle in front. No warning lights illuminated, but the contact was uncertain as the events occurred fast. No injuries were sustained. A police report was filed. The vehicle was towed to a dealer, where it was diagnosed; however, the diagnosis was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.
NHTSA ID
11710342
Incident
Dec 4, 2025
Mileage
41,000 mi
Driver assistanceElectricalEngine
Filed Jan 9, 2026
It’s reading the LDA warning lights, secondary collision break malfunction, pre collision break malfunction, check engine light. Car is misfiring and could possibly cut off in mid traffic. Dealer said that the Motor has a cracked head gasket. There were no problems prior to these issues.
NHTSA ID
11710039
Incident
Dec 4, 2025
Driver assistancePowertrain (other)
Filed Dec 8, 2025
Have whining from transmission. When trying to accelerate the car does not shift into gears correctly and there is hesitance and delay. Have issues merging on highway and regular traffic due to hesitance and delay. Car can jerk when accelerating. Had dealership inspect twice at different dates. The dealership said nothing was wrong and that the hesitance and delay was just how the car operates. Discovered that other Toyota Camry's had same issue under T-SB-0008-21. Would like for our model year Toyota Camry be added for repairs.
NHTSA ID
11703783
Incident
Oct 10, 2023
BrakesDriver assistanceEngine
Filed Oct 14, 2025
The contact owns a 2020 Toyota Camry. The contact stated that while driving 40 MPH, the vehicle lost motive power, with the engine, Forward Collision Avoidance, and brake malfunction warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the ECM had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,599. The VIN was not available.
NHTSA ID
11693376
Incident
Oct 14, 2025
Mileage
70,599 mi
AirbagsDriver assistance
Filed Jul 30, 2025
Crash reported1 injury reported
I rear ended a stopped tractor pulling a hay baler at 50 mph. my braking system sent no alerts nor did it brake for me. May airbags did not deploy. I sufferered a broken hand as a result of the impact.
NHTSA ID
11677373
Incident
Jul 28, 2025
Driver assistanceEngine
Filed Jul 23, 2025
Incident Highway Malfunction Occurs – [XXX] While driving at a steady speed on the highway, my 2020 Toyota Camry unexpectedly shifted gears on its own. I did not bump the gear shifter or interact with the controls in any abnormal way. The gear shift occurred without warning or driver input, while the vehicle was in motion. A “Drive Start Control Malfunction” warning appeared on the dashboard at the time of the incident. Vehicle Towed to Toyota Service Center – July 11 2025 Following the incident, I brought the car to a Toyota dealership for diagnosis and repair. I spoke with a service advisor named Rebecca, explained the situation, and clearly stated that I did not hit or touch the gear. The vehicle was kept for inspection, repair and I communicatied with Toyota. Vehicle Picked Up – July 16, 2025 I picked up my car from the Toyota dealership on Wednesday, July 16, 2025. I had not yet heard back from Toyota about coverage or resolution. I chose to wait for further communication regarding whether they would take responsibility for the malfunction. Toyota Corporate Follow-Up Call – July 23, 2025 On Tuesday, July 23, 2025, Toyota corporate called to inform me that the repair would not be covered, citing that the vehicle is out of warranty. What disturbed me most was that the representative claimed I had told Rebecca that I might have “bumped the gear,” which is completely false. I made it clear from the beginning that I never touched the gear shifter, and that the malfunction occurred while I was driving normally. This false statement was either a miscommunication or a lie — and it minimizes the seriousness of a potential safety defect. Response to Toyota’s Misrepresentation – July 23, 2025 During the call, I told Toyota that misrepresenting my account was unacceptable and dangerous. If Toyota is aware that this vehicle model may experience uncommanded gear changes while in motion and fails to report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11675708
Incident
Jul 11, 2025
Driver assistanceEngine
Filed Jun 24, 2025
This vehicle, and models with the same throttle body and air filter/air duct assembly have an issue. Where plastic parts from the vacuum box attached to the air duct come loose and get stuck in the throttle body. Causing the engine to rev up then die. I have dealt with this same issue twice in the last three weeks. Thank you for your time.
NHTSA ID
11668843
Incident
Jun 24, 2025
Driver assistance
Filed Jun 23, 2025
FORWARD FACING RADAR SYSTEM MALFUNCTION. IF VEHICLE IS PARKED IN THE SUN AND WINDSHIELD IS HOT THE FORWARD FACING RADAR IS OVERHEATED AND WHEN YOU START THE VEHICLE THE SAFETY SYSTEM FAIL TO BOOT UP. IF THIS ISN'T ENOUGH OF A SAFETY CONCERN THE ERROR MESSAGES OBSTRUCT YOUR INSTRUMENT CLUSTER SCREEN SO YOU CAN NOT SEE IMPORTANT THINGS LIKE YOUR SPEEDOMETER. YOU CAN CANCEL THE WARNING BUT WITH IN A FEW SECONDS IT REAPPEARS AND OBSTRUCTS YOUR VIEW. VEHICLE WAS TAKEN TO DEALERSHIP. THERE ARE NO RECALLS OR SAFETY BULLETINS ON IT FROM TOYOTA CORP AND NO KNOWN FIX. THIS PROBLEM DID NOT EXIST UNTIL TOYOTA MOVED FORWARD RADAR FROM GRILL AREA AND PLACED IT INSIDE WINDSHIELD TOP CENTER. IF I MANUALLY COOL THE AREA WITH COLD WATER OR PROLONGED FAN BLOWING ON THE AREA I CAN RESTART AND SAFETY SYSTEM BOOTS UP FINE. THIS CONTINUALLY HAPPENS OVER SEVERAL YEARS, AND YET STILL NO RECALL. SEVERAL DISCUSSIONS ON TOYOTA'S FORUM ABOUT THIS EXACT ISSUE. YET NEITHER TOYOTA OR NHTSA ARE ADDRESSING IT. LETS RECALL AND FIX THIS BEFORE SOMEONE DIES AS A RESULT OF THE SAFETY SYSTEM MALFUNCTION OR THE WARNING MESSAGE OBSTRUCTING THE INSTRUMENT CLUSTER.
NHTSA ID
11668583
Incident
Jun 23, 2025
BrakesDriver assistance
Filed Feb 6, 2025
Brakes under constant pressure took longer to engage. One minute later while pulling into parking stall the brake pedal went to floor and one pump immediately after it engaged. Simultaneously, the car accelerated and jumped a curb and one foot into the landscape. Had the acceleration continued and/or the brakes not engaged the vehicle would have hit a tree in another 3'. This tree was about 18"-24" diameter. One hour later cautiously drove to Toyota dealer who performed inspection of brake system, test drove, and scanned the computer system. They found no abnormal codes for the time of the incidents. They could not replicate the issues. There were no warning indicators noticed during the incident. Scan data and incident report sent to Toyota Field Agents confirmed the described problem was not found in the system.
NHTSA ID
11641171
Incident
Feb 5, 2025
Driver assistance
Filed Jul 8, 2024
If vehicle is parked in sun the front facing camera and laser located at the top of the windshield overheat then when the vehicle is started the overheated front facing camera is offline so the collision, lane depart/assist and auto dimming system will not boot so those safety features are offline and your screen with your instrument cluster is obstructed by warning messages. If you park in the shade or cool the top of your windshield with water prior to starting the processes boot normally and your safety systems are available. Problem is reoccurring if vehicle is parked in the sun.
NHTSA ID
11600142
Incident
Jul 4, 2024
Driver assistance
Filed Jul 3, 2024
Crash reported
My wife was pulling into a parking space, feathering the brake. About a foot from parking, the car suddenly lurched forward, with her foot Still on the brake, and smashed into a 2' high decorative wall. The car is no longer drivable.
NHTSA ID
11598687
Incident
Jul 2, 2024
Driver assistance
Filed Jun 18, 2024
FRONT CAMERA DISABLED OR FRONT COLLISION WARNING SYSTEM DISABLED, NOT ABLE TO TURN ON CRUISE CONTROL. THIS HAVE BENN HAPPENING AFTER THIS PAST VERY HOT DAYS, AFTER BLOWING COLD AIR TO WINDSHIELD IT COMES BACK TO NORMAL.
NHTSA ID
11595005
Incident
Jun 3, 2024
AirbagsDriver assistance
Filed Feb 2, 2024
There is a current recall on my 2020 camry. I was notified by email in December 2023. It is for the passenger side air bag. I do not feel safe driving the car since being made aware of the recall. The Toyota dealership I go to has said there is nothing they can do as there is no remedy for this recall. I also have had multiple issues over the years with the sensors and battery. I bought the car brand new, with 2 miles I rolled off the lot. A few days after purchasing it my battery died. My battery died multiple times within the first few months, sensors did not work, screen display was off, Toyota said they had to reset the computer software. There was an issue draining the battery. Fast forward to November 2023, I had to buy a new battery. Even though I have had issues with the battery since purchasing the brand new car, I had to pay for the battery out of pocket. Toyota said I just barely missed the warranty. Now once again I have issues with the parking sensors not working and the rear camera display not showing. I get the notification RCD unavailable. Even though my camera is clean and was checked at the dealership. I feel as if I have bought a bad car from the start. And now I do not feel safe driving it as well as being completely frustrated with it. What can I do?
NHTSA ID
11569449
Incident
Dec 23, 2023
Driver assistance
Filed Jan 22, 2023
Several times when I was driving without cruise control down the hill from our home, the car's automatic brake turned on when I passed another car. The car incorrectly sensed that I was going to hit or be hit by the passing car and the automatic emergency brake turned on. Nothing happened except I was startled and puzzled. I was driving less than 30 mph on a residential street.
NHTSA ID
11503042
Incident
Apr 12, 2022
Driver assistance
Filed Jan 4, 2023
Crash reported1 injury reported
While driving the Camry at 45 mph among the flow of traffic on a state highway in Florida, out of the blue the vehicle's speedometer on the instrument cluster was replaced with a flashing red box and the brakes applied themselves fully with no command or input given whatsoever. The Camry immediately screeched to a stop in the middle of the road within a couple seconds, causing the vehicle behind me to slam into the Camry at full speed. There were no other vehicles or obstacles ahead of me at all, this fact was also observed by witnesses. The automation had triggered for no apparent reason, overriding my control of the Camry and stopping it in the middle of a major highway, causing the accident. Despite the intensity of the crash, the air bags of the vehicle failed to deploy in the impact, worsening the severity of my injuries. Both the Camry and the other motorist's car were rendered inoperable and totaled in the accident, they had to be towed from the scene. The police ruled the cause of the accident to be vehicular malfunction of the Camry.
NHTSA ID
11500052
Incident
Jan 3, 2023
Driver assistanceEngine
Filed Aug 15, 2022
Acceleration felt weird when is performed from full stop or moderate speed to a “chase” speed (high revolutions), it doesn’t respond according to the action taken to the gas pedal. Also the crash sensor went off from time to time.
NHTSA ID
11479401
Incident
Aug 15, 2022
Driver assistanceEngine
Filed Jul 19, 2022
Car is regularly maintained, vehicle had to be what was a software or fuel supply issue. In hotter weather car stutters and engine will completely shut off while driving. It will begin to throw errors for second brake system malfunction, check engine, lane departure assist. Codes from obd2 read p12d5 and p107d. Seems like fuel stops is being cut off or extreme software issue. Regardless it has left my pregnant wife and 3 yr old son stranded in the middle of the road in 100 degree plus weather or then runs extremely rough. Have gone to a mechanic twice each time engine codes had shut off and there was nothing to be done at the moment. Issue still persists, it is still a danger and often it is difficult to have enough momentum to pull over somewhere safe. This issue may also cause further engine problems
NHTSA ID
11474639
Incident
Jul 1, 2022
Driver assistanceEngine
Filed Jul 13, 2022
I have owned 5 Toyotas and a Lexus SUV and never had so many problems. This is a 2020 Camry Hybrid with only 20492 miles on it. It has had to be jump-started 3-4 times so far, but now it has a new issue: While on a road trip with my wife thru Utah, the car suddenly shuts down, bells ringing and messages appearing. Cruise control, Lane departure, and Headlight System Failure. This happened on a 2-lane highway with very minimal shoulder. I pulled over as far as I could, but still slightly in the lane. Turned off the ignition and after a minute or so, was able to restart the car. Noted that the sign on the road said "Next Services 129 Miles"! This was on July 11, 2022 at about 3 PM. Once car was restarted, we drove to our destination without further issues, however I would not use Cruise control for fear it would happen again. Got back to California the next day and took it to dealer to investigate the cause. Their conclusion: "Extreme heat caused the warning lights to come on, but history code indicates that the issue resolved itself. The vehicle is operating normally at this time but the system will be affected by high temperatures and direct sunlight"!!! The temperature on the road at the time was 95 degrees. Dealer contacted Toyota's technical assistance hot line to document concern Case #221930394. Per the service department, they called the field rep who said if everything was functioning at this time, then there was no action to be taken. First of all, I am 75 years old and do not expect this from a car with only 20492 miles on it, and especially not from a Toyota. I find the "solution" to be completely foolish - avoid high temperatures and direct sunlight!! Temperatures over 95 degrees and direct sunlight are common in many states. Can someone please get to the bottom of this? I am beginning to think that I bought a lemon. I am also reporting it to NHTSA, as it is a safety issue that must be dealt with. Thank you,
NHTSA ID
11473788
Incident
Jul 11, 2022
Driver assistance
Filed Feb 5, 2022
It's a dangerous thing. The first time it happened to me was on Jun 15, 2021, only the light came on and when I turned off the car the light went off after a month it came on again and turned off by itself, and now it turned on and it doesn't turn off for nothing. and it only says the PRE-COLLISION SYSTEM & CRUISE CONTROL MALFUNCTION alert. I was doing a little research online and I realized that many people have this problem regardless of the vehicle miles and this is dangerous since this happens on local streets or highways regardless of the speed of the vehicle. please investigate. Thank you.
NHTSA ID
11450565
Incident
Jun 15, 2021
Driver assistance
Filed Oct 14, 2021
The contact owns a 2020 Toyota Camry. The contact stated while pulling out of the driveway, the accelerator pedal was depressed however, the vehicle failed to respond. There were no warning lights illuminated. The contact stated she depressed the accelerator pedal several times until the vehicle responded. The vehicle was not diagnosed nor repaired. The contact stated that the failure recurred while she was stopped at a stoplight. The vehicle was taken to the dealer who test drove the vehicle but could not determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 11,000.
NHTSA ID
11436788
Incident
Sep 15, 2021
Mileage
11,000 mi
BrakesDriver assistance
Filed Jan 22, 2021
I BOUGHT A NEW TOYOTA CAMRY 2020 SE ON OCTOBER 2020 FROM TOYOTA DOWNTOWN LOS ANGELES LESS THAN 3 MONTHS LATER. I'VE ONLY DRIVEN IT 800MILES. TODAY AS I WAS DRIVING TO WORK I NOTICED THAT I HAD TO PRESS ON THE BREAK HARDER THAN USUAL. ALSO IT LAGS WHEN STARTING UP.
NHTSA ID
11389436
Incident
Jan 22, 2021
Mileage
1 mi
Driver assistanceEnginePowertrain (other)
Filed Sep 28, 2020
TRY TO START THE CAR BUT WON'T START IT CHECK THE BATTERY BUT NOT BATTERY ISSUE AFTER I THAT TRY START AGAIN STILL CAN'T SOME CRANKY NOISES START THAN CAR SHUTDOWN,BUT EVEN 90 DAY A LOT OF TROUBLE N WEIRD NOISES WHEN PUSH THE BRAKE PADDLES
NHTSA ID
11361441
Incident
Sep 27, 2020
Driver assistance
Filed Sep 3, 2020
MY TOYOTA CAMRY XSE 2020 BATTERY WAS DEAD. I BEEN DRIVING IT FOR ALMOST 6 WEEKS AND I GOT STRANDED TODAY WHEN IT DIDN'T TURNED ON. IT'S BEEN HAPPENING TO MANY 2020 MODELS AND WE NEED ANSWERS AND SOLUTIONS. I DO NOT WANT TO BE LEFT STRANDED AGAIN.
NHTSA ID
11352897
Incident
Sep 2, 2020
Mileage
2,600 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own