The seat belt latch broke . The seat belt is not retracting . Dangerous situation . The seat belt too loose and will not secure driver
- NHTSA ID
- 11714294
- Incident
- Jan 29, 2026
Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2020 Toyota Camry submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The seat belt latch broke . The seat belt is not retracting . Dangerous situation . The seat belt too loose and will not secure driver
The Airbag recall on select Toyota Camry. The manufacturer of the airbags in Japan are said to be defective. I have not received new sensors that are on back order. Seatbelt sensors continue to go off, unless they are clicked in all seats. I already had the car fixed twice, they won’t lean to fix the car again. It’s all political financially. The onboard Safety SOS may also be defective in these models.
I was in an accident, going about 40mph (about 30mph at time of impact), and no airbags were deployed. Police officer reported that he also did not see that the tension of the seat belt remained tense after the crash. Seems that there was a problem with both systems. The other vehicle had all their airbags deploy.
My seat belt buckle doesn’t click. I am at a Toyota dealership and they are charging me $378 to fix it. My warranty doesn’t cover this as well. This is a huge safety issue.
The contact owns a 2020 Toyota Camry. The contact stated that while operating the vehicle, the front driver's side seat belt latch did not lock to secure the occupant in the seat. The vehicle was taken to the local dealer who replaced the front driver's side seat belt latch. The manufacturer was notified of the failure. The failure mileage was 60,000. The VIN was not available.
Driver seat belts doesn’t buckle properly
TL* THE CONTACT OWNS A 2020 TOYOTA CAMRY. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE DRIVER SIDE SEAT BELT WOULD NOT LATCH SECURELY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
OUR VEHICLE WAS STRUCK FROM THE DRIVERS SIDE - REAR AT AN ESTIMATED 60MPH SPEED DIFFERENCE. (IT IS THOUGHT WE WERE SLOWED TO APPROX 25MPH, OTHER CAR WAS PROBABLY 80MPH OR MORE). THIS HAPPENED ON I95 IN LUMBERTON NC. THE OTHER VEHICLE WAS IN LEFT LANE, WE WERE IN RIGHT LANE. THE OTHER VEHICLE SWERVED INTO OUR LANE HITTING US "QUARTERING" FROM LEFT REAR. FORCE WAS HARD ENOUGH TO DEFORM RIGHT SIDE OF CAR WHICH CAME IN CONTACT WITH NOTHING. AS THE DRIVER, I STRUCK THE INTERIOR WITH ENOUGH FORCE TO CAUSE A "SEVERE" CONCUSSION. NO SIDE CURTAINS DEPLOYED, AND I DO NOT BELIEVE THE SEAT BELTS TENSIONED TO RESTRAIN ME IN THE SEAT. MY LEFT SHOULDER, ARM, AND ELBOW WERE ALSO INJURED IN THE ACCIDENT. THE FRONT SEAT PASSENGER SUFFERED INJURIES TO HER LEFT ARM, AND RECOILED STRIKING THE INSIDE OF THE RIGHT INTERIOR. THIS CAUSED HEAD TRAUMA AS WELL. WE DON'T BELIEVE THE SEAT BELT TENSIONED. PASSENGER IN THE BACK SEAT, RIGHT SIDE ALSO SUFFERED INJURY. NOT AS SEVERE AS FRONT SEAT OCCUPANTS. HE WAS THROW AROUND IN THE VEHICLE, IT IS UNKNOWN IF HIS BELTS TENSIONED. ALL 3 HAD TO BE TRANSPORTED BY AMBULANCE FOR INJURIES SUFFERED. THERE IS A WARNING DISPLAYED IN THE DASH STATING, "SRS AIRBAG SYSTEM MALFUNTION VISIT YOUR DEALER" I BELIEVE HAD SEATBELTS TENSIONED, SIDE CURTAINS DEPLOYED, MY INJURIES WOULD BE MUCH LESS. THIS ACCIDENT OCCURRED 10/11/2020, WEATHER WAS OVERCAST BUT DRY. CRASH FORCE WAS SUFFICIENT TO CAUSE BODY WORK DEFORMATION ON RIGHT SIDE OF VEHICLE, WHICH CAME IN CONTACT WITH NO OBJECTS.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .