RoadVitals

2025 Toyota Corolla Cross Hybrid

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Mar 31, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2025 Toyota Corolla Cross Hybrid. 1 safety recall has been issued covering this model year; and 40 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V203000

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Mar 31, 2026
73,528 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk: Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury.
The remedy: Dealers will update the software for the pedestrian warning sounds, free of charge. Interim letters notifying owners of the safety risk were mailed June 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 and 26TA08.
Toyota Motor Engineering & ManufacturingManufacturer number 26TB08 / 26TA08View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0066-24 Rev2

STRUCTURE:BODY

Some 2022 – 2026 model year Corolla Cross and 2023 – 2026 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails.

T-SB-0055-24 Rev2

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

T-SB-0083-25

ELECTRICAL SYSTEM

A new head unit software update is available for 2022 – 2025 model year Tundra, and Tundra Hybrid; 2023 – 2025 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Mirai, and Sequoia Hybrid vehicles equipped with Toyota Multimedia versions earlier than version 2230.

T-SB-0066-24 Rev1

STRUCTURE:BODY

Some 2022 – 2025 model year Corolla Cross and 2023 – 2025 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails.

T-TT-0784-25 Rev1

ENGINE

Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.

T-TT-0784-25

ENGINE

Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Corolla Cross Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026210—
2025Viewing010—
2024630—
2023250—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.