RoadVitals

2026 Toyota Corolla Cross Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 9, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 16, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2026 Toyota Corolla Cross Hybrid, most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year; and 24 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V869000

HYBRID PROPULSION SYSTEM: INVERTER

Dec 16, 2025
55,405 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025-2026 Camry Hybrid and 2026 Corolla Cross Hybrid vehicles. A bolt inside the inverter may not have been tightened properly, causing incomplete contact at the inverter terminal.
The risk: Incomplete contact can cause a loss of motive power, increasing the risk of a crash. In addition, a loose bolt can cause an electrical short while the vehicle is powered on, increasing the risk of a fire.
The remedy: Dealers will replace the inverter assembly, free of charge. Owner letters were mailed July 23, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TB15/25TA15.
Toyota Motor Engineering & ManufacturingManufacturer number 25TB15 / 25TA15View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jul 9, 2026

The contact owns a 2026 Toyota Corolla Cross Hybrid. The contact received notification for NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to complete the recall repair was unavailable. A local dealer was contacted and confirmed that the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer was regularly contacted, and with each contact, the dealer provided a later availability date for the recall remedy. The last time the dealer was contacted, an estimated time of availability was no longer provided. The manufacturer was made aware of the failure. The contact had not experienced a failure.

NHTSA ID
11749334
Incident
Dec 9, 2025
Other / unspecified
Filed Jul 1, 2026

The contact owns a 2026 Toyota Corolla Cross. The contact stated that prior to purchasing and taking possession of the brand-new vehicle, the dealer informed the contact that the vehicle had been repaired under NHTSA Campaign Number: 25V869000 (HYBRID PROPULSION SYSTEM); however, the contact recently received a recall notification from the vehicle's mobile app. Upon verification, the contact became aware that the VIN was still included in NHTSA Campaign Number: 25V869000 (HYBRID PROPULSION SYSTEM). The vehicle was taken back the dealer, who confirmed that the recall repair needed to be completed, and the contact was advised that it would take 1-2 days to repair the vehicle. The vehicle remained with the dealer for the recall repair. The contact had not experienced a failure.

NHTSA ID
11747787
Incident
Jun 25, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0003-26 Rev1

2026 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seatfloor mats to the vehicle carpet using the floor mat retainers.

T-SB-0004-26 Rev1

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.

T-SB-0002-26 Rev1

Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extendedvehicle storage conditions. Long-term storage can affect a vehicle’s systems and components. Any problems that are found should be corrected immediately.

T-SB-0005-26 Rev1

A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.

T-SB-0017-25 Rev2

OBSOLETE NOTICE February 12, 2026: This bulletin is now obsolete. Please see T-SB-0005-26.

T-SB-0066-24 Rev2

STRUCTURE:BODY

Some 2022 – 2026 model year Corolla Cross and 2023 – 2026 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Corolla Cross Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026Viewing210—
2025010—
2024630—
2023250—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.