The contact owns a 2026 Toyota Corolla Cross Hybrid. The contact received notification for NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to complete the recall repair was unavailable. A local dealer was contacted and confirmed that the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer was regularly contacted, and with each contact, the dealer provided a later availability date for the recall remedy. The last time the dealer was contacted, an estimated time of availability was no longer provided. The manufacturer was made aware of the failure. The contact had not experienced a failure.
- NHTSA ID
- 11749334
- Incident
- Dec 9, 2025