RoadVitals

2002 Toyota Highlander Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Feb 27, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 301 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
7
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
11

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2002 Toyota Highlander submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

Airbags
Filed Feb 27, 2020

MY AIR BAG LITE KEEPS POPING ON

NHTSA ID
11311792
Incident
Feb 5, 2020
Mileage
242,523 mi
AirbagsVisibility
Filed May 16, 2016

THE AIR BAG SENSOR STAY ON WHEN COLD. IT WILL NOT TURN OFF UNTIL CAR WORMS UP AND ENGINE IS SHUT DOWN AND RESTART. THE SUN VISOR WILL NOT STAY ON AND IT IS FALLING DOWN DURING DRIVING. BOTH ISSUES ARE SAFETY HAZARD

NHTSA ID
10865179
Incident
May 16, 2016
Mileage
120,000 mi
Airbags
Filed Feb 24, 2016

AIR BAG WARNING LIGHT ON DASHBOARD DOES NOT TURN OFF IN COLD WEATHER (20 DEGREES F, OR LOWER). THE WARNING WILL STAY ON EVEN WHEN ENGINE AND INTERIOR ARE WARM. IF THE ENGINE IS TURNED OFF ONCE WARM, AND THEN TURNED BACK ON, AIR BAG WARNING LIGHT TURNS OFF WITH ALL OTHER PANEL LIGHTS, AS IT SHOULD. WITH COLD WEATHER, THE AIRBAG LIGHT WILL STAY ON WHEN VEHICLE IS STATIONARY, OR IN MOTION, AND AT ANY SPEED AND WILL ONLY SHUT OFF IF CAR IS TURNED OFF AND THEN RESTARTED.

NHTSA ID
10838078
Incident
Feb 1, 2016
Airbags
Filed Mar 23, 2015
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2002 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK, LOWER BACK, AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

NHTSA ID
10701181
Incident
Mar 11, 2015
Mileage
200,000 mi
Airbags
Filed Jun 11, 2013

THE AIR BAGS DASHBOARD LIGHT BLINKS INTERMITTENTLY IN TEMPERATURES BELOW 20 F. DEALER SAYS TO BRING IN. TROUBLE IS WE NEED THE CAR FOR HOURS BEFORE THEY OPEN AND BY THAT TIME THE CAR HAS WARMED UP, THE CAR HAS BEEN TURNED ON AND OFF SEVERAL TIMES DURING ERRAND RUNNING. AFTER WHICH TIME, THE WARNING LIGHT IS NOT SHOWING. 1-TROUBLE IS WE ARE NOT ASSURED THIS IS JUST A WARNING LIGHT ISSUE WHICH MEANS IT'S OKAY TO USE WHILE LIGHT IS FLASHING. NOR DO WE KNOW IF THIS MEANS THE AIR BAGS MAY BE DEFECTIVE AND NOT WORK IN ANY CONDITIONS!? 2-THE DEALER CLAIMS TO NOT BE AWARE OF THIS ISSUE ALTHOUGH A SIMPLE SEARCH OF THE INTERNET SHOWS THE SAME ISSUE--THEIR ANSWER? "WE DIDN'T FIND ANY CODES WHEN WE TESTED IT". 3-THIS ISSUE SHOWED SEVERAL TIMES WHILE OUR CAR WAS COVERED UNDER THE PLATINUM WARRANTY AT THE TIME THEY FIRST "TESTED" FOR PROBLEMS. *TR

NHTSA ID
10516185
Incident
Jun 15, 2006
Mileage
60,000 mi
Airbags
Filed Feb 15, 2012
Crash reported2 injuries reported

2002 TOYOTA HIGHLANDER. CONSUMER STATES AIR BAGS DID NOT DEPLOY DURING A COLLISION *TGW THE CONSUMER STATED A VAN PULLED OUT IN FRONT OF HUSBAND WHILE TRAVELING APPROXIMATELY 55 MPH. THE IMPACT WAS AT 45-50 MPH. THE CONSUMER'S HUSBAND HIT HIS HEAD ON THE STEERING WHEEL AND SUFFERED AMNESIA AND THE CONSUMER SUFFERED A NECK INJURY. *JB

NHTSA ID
10448674
Incident
Nov 10, 2011
Airbags
Filed Apr 11, 2011
Crash reported3 injuries reported

TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH WHERE THE DRIVER SIDE WAS IMPACTED AND NONE OF THE AIR BAGS DEPLOYED. THE DRIVER AND TWO PASSENGERS SUFFERED HEAD AND BACK INJURIES AS A RESULT OF THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE VEHICLE WAS DECLARED AS DESTROYED. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THEY WOULD BE CALLING HER AFTER ANALYZING THE COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 87,393.

NHTSA ID
10395511
Incident
Mar 23, 2011
Mileage
87,393 mi
Airbags
Filed Feb 10, 2010

AIRBAG WARNING LIGHT ILLUMINATES IN FREEZING TEMPS AND BLINKS AT DIFFERENT RATES. ONCE THE TEMPERATURE WARMS UP, UPON RESTART THE LIGHT NO LONGER BLINKS. I'M NOT SURE IF THIS WILL CAUSE A PROBLEM IF I NEED AIR BAG SUPPORT IN COLDER TEMPERATURES. THIS HAS HAPPENED IN THE PAST SEVERAL TIMES AS WELL. *TR

NHTSA ID
10308559
Incident
Feb 9, 2010
Mileage
135,000 mi
Airbags
Filed Feb 7, 2007

AIR BAG WARNING LIGHT COMES ON. DEFECTIVE CENTER AIRBAG SENSOR. *NM

NHTSA ID
10181929
Incident
Feb 5, 2007
Mileage
64,350 mi
Airbags
Filed Aug 10, 2005
Crash reported2 injuries reported

I T-BONED A CAR GOING APPROXIMATELY 35-40 MPH WITH NO BRAKING TIME AND THE AIR BAGS DID NOT DEPLOY. IT CAUSED OVER $12,000 WORTH OF DAMAGE TO THE FRONT END OF MY CAR, BUT THE AIR BAGS DIDN'T GO OFF? I BOUGHT THE CAR USED, BUT WAS TOLD THAT IT WAS A "CERTIFIED" TOYOTA USED CAR. I NOW WONDER IF THERE WAS AN AIR BAG IN IT AT ALL. *JB

NHTSA ID
10132266
Incident
Jun 12, 2005
Mileage
38 mi
Airbags
Filed Mar 11, 2005
Crash reported1 injury reported

HEAD ON COLLISION OF AN ABANDONNED VEHICLE AT 30-35 MPH IN A 2002 TOYOTA HIGHLANDER-AIRBAGS DID NOT DEPLOY.*AK

NHTSA ID
10113935
Incident
Mar 9, 2005
Mileage
47,100 mi
Airbags
Filed Mar 25, 2004
Crash reported1 injury reported

THE VEHICLE WAS IN AN ACCIDENT AND WAS HIT HEAD ON. THE VEHICLE WAS MOVING AT APPROXIMATELY 30-35 MPH AT IMPACT. THE FRONT AIR BAGS FAILED TO DEPLOY. PROVIDE FURTHER DETAILS. *JB

NHTSA ID
10064914
Mileage
33,500 mi
AirbagsDriver assistance
Filed May 1, 2003
Crash reported1 injury reported

VEHICLE ACCELERATED ON ITS ON CAUSING VEHICLE TO START UP STEEP HILL WHERE THE FRONT END SLID TO THE RIGHT WHERE VEHICLE PROCEEDED TO GO UP A DRIVE/CARPORT STRIKING A PORCH AND ROCK WALL

NHTSA ID
10016877
Incident
Apr 27, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .