Driver's seat belt locked up so I was unable to wear it, I hit a deer tried to swerve to miss it, and my car was shaking uncontrollably.
- NHTSA ID
- 11442491
- Incident
- Dec 1, 2021
Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2005 Toyota Highlander submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Driver's seat belt locked up so I was unable to wear it, I hit a deer tried to swerve to miss it, and my car was shaking uncontrollably.
The contact owns a Mifold Original Grab-and-Go Booster Seat, Model Number: MF01/US, Manufactured Date: May 3, 2019. The contact stated that her daughter had unbuckled the seat belt but was unable to unlatch the seat belt from the buckle. The seat belt was extremely tight and would not loosen from the child restraint. Since her daughter remained stuck in the child restraint, the contact had to cut the seat belt to remove her child from the vehicle. The manufacturer was not notified of the failure. The seat belt was not replaced. The failure mileage was unknown.
SEAT BELT ON FRONT DRIVERS SEAT CONTINUES TO FOLD OVER, AND WILL NOT RETRACT. *TR
TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH FROM A COMPLETE STOP, THE BRAKE PEDAL TRAVELED TO THE FLOOR UPON ENGAGING. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG PARTIALLY DEPLOYED. THE CONTACT SUFFERED BRUISES AND MINOR PAIN TO THE CHEST AS A RESULT OF THE DRIVER'S SIDE SEAT BELT FAULTY WEBBING. IN ADDITION, THE SEAT BELT RETRACTOR WOULD NOT FUNCTION DURING THE CRASH. THE FRONT HOOD AND BUMPER WERE DAMAGED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,804.
SEAT BELT ARE FRAYED AND COMING APART. I HAVE CONTACTED MY LOCAL TOYOTA DEALER AS WELL AS TOYOTA COSTUMER SERVICE AND WAS TOLD THE CAR IS OUT OF WARRANTY AND IT IS NO LONGER THEIR RESPONSIBILITY. THEY SAID THEY'D BE HAPPY TO CHANGE THE SEAT BELTS, AND THEN HANDED ME A HEFTY QUOTE. THANKS TOYOTA, GLAD YOU CARE. *TR
SEAT BELT CLIP BROKE; IT HAD BEEN USED MINIMALLY OVER TIME AND WAS NOT ABUSED WHEN IT FAILED TO BUCKLE. *TR
I WAS REAR ENDED BY A TRUCK WHILE STOPPED COMPLETELY ON THE HARDY TOLL ROAD IN HOUSTON. THE TRUCK WAS GOING APPROX 30 MPH. MY SEAT BELT DID NOT WORK AND MY HEAD HIT THE STEERING WHEEL RESULTING IN A CONCUSSION. TOYOTA TOLD ME THAT SEAT BELTS PROVIDE NO PROTECTION DURING A REAR END COLLISION. I THINK THEY ARE WRONG. *JB
I AM A CERTIFIED CHILD PASSENGER SAFETY TECHNICIAN AND HAD A PARENT COME TO ME WITH CONCERN ABOUT THE THIRD ROW SEATING IN HER TOYOTA HIGHLANDER 2005. THE HEAD RESTRAINTS IN THIS MODEL ONLY HAS TWO NOTCHES. THE FIRST IS UP ABOUT 4 INCHES AND THE SECOND AROUND 5 INCHES. THERE IS A HUGE GAP IN BETWEEN. THIS SEAT CANNOT BE USED FOR A CHILD IN A NO BACK BOOSTER SINCE THIS HEAD RESTRAINT HAS NO NOTCHES THAT CAN ACCOMMODATE THIS CHILD'S HEAD HEIGHT. IT IS EITHER TOO LOW OR TOO HIGH. I HAVE CONTACTED TOYOTA AND THEY STATED THAT THEIR VEHICLES MEET OR EXCEED ALL SAFETY STANDARDS. THEY REFERRED ME TO CONTACT THEIR LOCAL CONSUMER RELATIONS PERSON WHICH THE PARENT IN CONCERN HAD BUT THE GENTLEMAN HAD NO CLUE WHAT SHE WAS TALKING ABOUT. UNLESS THIS IS YOUR PRIMARY FOCUS THIS MAY HAVE GONE UNNOTICED BUT THIS PARENT HAD THE CONCERN AND CHECKED INTO IT. SHE IS ABSOLUTELY RIGHT. THIS NEEDS TO BE ADJUSTED IN SOME WAY. IT SEEMS THAT ADDING A FEW NOTCHES COULD ACCOMMODATE MANY MORE PASSENGERS IN THIS VEHICLE. THIS IS USELESS TO HER AND THIS IS THE MAIN REASON WHY SHE PURCHASED THIS 7 PASSENGER VEHICLE. *NM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .