BrakesDriver assistanceExterior lighting+2 more
Filed Feb 21, 2010
2005 TOYOTA HIGHLANDER HYBRID. DRIVING TO WORK IN A BLIZZARD ON 12/11/09 ALL DASH BOARD LIGHTS WENT ON. DEALERSHIP FOUND THAT THE SUNROOF HOUSING FAILED CAUSING $3,977.16 WORTH OF DAMAGE. BEING OUT OF WARRANTY THE DEALER AGREED TO PAY 2,000.00. TOYOTA CUSTOMER SERVICE ANOTHER 1,500 AND WE PAID 477.16. WE PICKED UP THE CAR ON 12/24/09. ON 2/2/10 WE RETURNED IT AFTER NOTICING A BURN SPOT ON EACH OF THE PLASTIC HEAD LIGHT COVERS. THE DEALER FOUND BOTH HIGHBEAM BULBS MELTED,AND SUGGESTED I HAD OVERUSED THEM CAUSING THE INTENSE HEAT THAT DID THE DAMAGE. I AM CONCERNED IT COULD BE A RESULT OF DELAYED WATER DAMAGE SHOWING UP. OUR CONCERNS WITH THIS CAR(WHICH WE PURCHASED NEW IN NOV. OF 2005)GOES BACK TO 9/7/06 WHEN THE CRUISE CONTROL DID NOT SLOW THE CAR GOING DOWN HILLS. ON 2/28/07 WE HAD BRAKE AND WIPER BLADE ISSUES. ON 4/20/07 THE BLADES LOCKED DURING A DOWNPOUR ON THE 5 FREEWAY. I HAD TO PULL OVER IN A PANIC. ON 7/12/07 THE CARGO CLIP HAD TO BE REPLACED. ON 9/10/07 THAT PARKING BRAKE DID NOT HOLD PROPERLY AND THERE WAS A RATTLE FROM THE RIGHT REAR. ON 11/6/07 WE COMPLAINED OF SQUEAKY BRAKES. DEALER TIGHTENED LOOSE NUTS AND BOLTS ON 4X4 ASSEMBLY. ON 4/1/08 THE BRAKES WERE REPLACED @ 29,080 MILES.ON 10/22/08 THE SOUND SYSTEM FAILED AND WAS REPLACED UNDER WARRANTY. NEXT WEEK WE ARE HAVING THE 5TH SET OF TIRES PUT ON THIS VEHICLE WHICH HAS ONLY 53,000 MILES ON IT. THE SET TO BE REPLACED HAS ONLY ABOUT 15,000 MILES ON THEM. THEY HAVE A 60,000 MILE WARRANTY. *TR
- NHTSA ID
- 10312516
- Incident
- Dec 11, 2009
- Mileage
- 52,991 mi
Tires & wheels
Filed Jun 3, 2009
MY TOYO TIRES HAVE FAILED AFTER ONLY 18,000 MILES OF USE ON MY TOYOTA HIGHLANDER. *TR
- NHTSA ID
- 10272737
- Incident
- Jul 15, 2008
Other / unspecifiedTires & wheels
Filed Dec 1, 2008
ON NOVEMBER 26TH 2008 WHILE TRAVELING EAST ON INTERSTATE 70 FROM DENVER, 75 MILE AN HOUR, AND APROX TWENTY MILES EAST OF BENNET COLORADO, WE EXPERIENCED BOTH FRONT AND REAR PASSENGER TIRE BLOWOUTS AT THE SAME TIME. THE BACK PASSENGERS TIRE WAS DESTROYED. WE WERE ABLE TO CHANGE IT OUT WITH OUR SPARE. THE FRONT PASSENGERS TIRE WAS EXTREMELY LOW (1" OFF PAVEMENT) AND HAD A BUBBLE ON THE SIDE WALL OF THE TIRE. IT HAD NOT BROKEN THE AIR SEAL AROUND THE RIM, AND SO WE WERE ABLE TO RETURN VERY SLOW BACK APROX .25 MILES TO AN EXIT AND RETRIEVE AIR FOR THAT TIRE. AS THE SIDE WALL BUBBLE GREW IN SIZE WE STOPPED THE AIR AT ABOUT TWENTY POUNDS. WE THEN RETURNED APROX TWENTY MILE BACK TO DENVER, TO A DISCOUNT TIRE STORE. WE THEN REPLACED ALL OF THE TIRES ON OUR 2005 TOYOTA HIGHLANDER. PRIOR TO DEPARTING ON THIS TRIP WE HAD ROTATED THE ORIGINAL TIRES AS WELL AS CHECKED AND CONFIRMED ALL AIR PRESSURES, (THE PRESSURE WAS CHECKED THIRTY MINUTES BEFORE LEAVING TOWN) WHEN CHECKING THE TIRES WE HAD HEARD A HISSING SOUND AT THE VALVE STEMS ON BOTH OF THE PASSENGER TIRES. THOUGHT THIS WAS JUST THE AIR HOSE, BUT NOW BELIEVE THAT THE VALVE STEMS WERE CRACKED AND LEAKING AIR. I HAVE DOCUMENTED THE TIRE CONDITION AND HAVE THE ORIGINAL VALVE STEMS FROM THE TIRE STORE. THESE TIRES WERE ORIGINAL EQUIPMENT MICHELIN TIRES WITH 28644 MILE ON THEM. WE BELIEVE THAT THIS CONDITION WAS A RESULT OF FAULTY VALVE STEMS, AND MAY BE A SERIOUS SAFETY CONCERN FOR OTHERS. MY TOYOTA DEALER SERVICE CENTER REFERS ME TO MICHELIN TIRE COMPANY, AND MICHELIN REFERS ME BACK TO THEM. TOYOTA MOTOR COMPANY HAS DOCUMENTED A REPORT, BUT WILL NOT ADDRESS THE ISSUE AS A CONCERN. WE HAD THREE ADULTS - (500 POUNDS) AND THREE SUIT CASES - (150 POUNDS) AND THEREFORE DON'T BELIEVE THAT AT 750 - 800 POUND THAT WE WERE OVERLOADED. *TR
- NHTSA ID
- 10250360
- Incident
- Nov 26, 2008
- Mileage
- 28,644 mi
ElectricalTires & wheels
Filed Sep 25, 2008
TL*THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 60 MPH, THE "LOW TIRE PRESSURE" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED ILLUMINATED UNTIL THE MECHANISM WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS DRIVEN ON THE HIGHWAY. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND OBSERVED THAT THE TIRE PRESSURE WAS NOT LOW IN ANY OF THE FOUR TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE OCCURRED ON SIX SEPARATE OCCASIONS. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE COMPUTERIZED SYSTEM. THE ESTIMATED REPAIR COST WOULD BE $2,414.60. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 21,000 AND CURRENT MILEAGE WAS 23,000. UPDATED 10/16/08.*LJ UPDATED 10/17/08.*JB
- NHTSA ID
- 10243408
- Incident
- May 6, 2008
- Mileage
- 21,000 mi
Tires & wheels
Filed Jun 25, 2008
SECOND TIRE TO HAVE A BUBBLE SHOW UP ON THE WHITE WALL SIDE. 2 OTHER TIRES HAD SEPARATION STARTED AND WAS A MATTER OF TIME BEFORE THE BUBBLES WOULD SHOW UP. *TR
- NHTSA ID
- 10232257
- Incident
- Jun 19, 2008
Powertrain (other)Tires & wheels
Filed Feb 21, 2008
2005 TOYOTA HIGHLANDER WITH ONLY 72000 MILES (12,000 MILES OUT OF WARRANTY), SEALS ON TRANSFER CASE OF TRANSMISSION LEAKS ONTO EXHAUST PIPE CAUSING SMOKING AND SMELL OF BURNT FLUIDS. *TR
- NHTSA ID
- 10218737
- Incident
- Feb 10, 2008
- Mileage
- 70,000 mi
Tires & wheels
Filed Dec 26, 2007
I HAVE A 2005 HIGHLANDER THAT DEVELOPED A TRANSMISSION FLUID LEAK AT 62,000 MILES. TOYOTA CURRENTLY HAS A SERVICE BULLETIN OUT STATING THAT THE TRANSMISSION SEAL ON CERTAIN AWD HIGHLANDERS AND SIENNAS ARE PRONE TO PREMATURE FAILURE. THIS CAN RESULT IN LEAK OF TRANSMISSION OR FRONT DIFFERENTIAL FLUID. THE REPAIR IS NOT BEING COVERED UNDER THE WARRANTY FOR ME SINCE THE CAR IS BEYOND THE 60000 MILE POWERTRAIN WARRANTY. THE LOSS OF TRANSMISSION OR GEAR OIL CAN LEAD TO SUDDEN FREEZING OF DIVE-AXLE, WHICH SHOULD BE CONSIDERED A SERIOUS SAFETY ISSUE. *TR
- NHTSA ID
- 10212856
- Incident
- Dec 10, 2007
- Mileage
- 62,000 mi
Tires & wheels
Filed Sep 4, 2007
I OWN A TOYOTA 4-RUNNER (2005, 53635 MILES) WHICH IS A COMPANY CAR. ON 8/27/07, I ATTEMPTED TO ADD AIR TO ALL 4 TIRES. THE METAL VALVE CAPS THAT WERE SUPPLIED ON THESE TIRES FROM TOYOTA SEIZED TO THE ALUMINUM VALVE STEMS AND COULD NOT BE REMOVED FROM THE VALVE STEM. THE RIMS ARE ALSO ALUMINUM. ON ONE TIRE, I ATTEMPTED FORCE THE REMOVAL OF THE METAL VALVE CAP WITH A PAIR OF PLIERS WHICH RESULTED IN THE TOP OF THE VALVE STEM BREAKING OFF WHICH RESULTED IN AN IMMEDIATE FLAT. I CONTACTED AAA TO CHANGE THE TIRE. I THEN BROUGHT THE CAR TO IRA TOYOTA IN MANCHESTER, NH TO REPAIR THE TIRE. I WAS CHARGED $119.75 TO REPLACE THE VALVE STEM AND SENSOR. THEY DID NOT CHARGE LABOR FOR THIS SERVICE. THE DEALERSHIP COULD NOT REMOVE THE TOYOTA SUPPLIED METAL VALVE CAPS FROM THE 3 REMAINING TIRES ON MY VEHICLE. THE SERVICE REPRESENTATIVE SAID THAT THEY WERE AWARE THAT SOME VEHICLE HAD THIS PROBLEM. THE DEALERSHIP PLANNED ON OBTAINING 3 MORE STEM/SENSOR UNITS BECAUSE THEY BELIEVED THAT THEY COULD NOT REMOVE THE VALVE CAPS WITHOUT DAMAGING THE REMAINING VALVE STEMS AND SENSORS. THIS WOULD HAVE COST ME AN ADDITIONAL $360 TO HAVE THE DEALERSHIP REPLACE THE UNITS. NOT GOOD TOYOTA WORKMANSHIP IN MY OPINION. I WAS FORCED TO LEAVE THE DEALERSHIP WITH THE 3 REMAINING TIRES ON THE VEHICLE WITHOUT A WAY TO PUT ADDITIONAL AIR INTO THE TIRES. I WAS LEFT TO DEAL WITH THIS ISSUE MYSELF. I HAD TO MANUALLY GRIND THE CAPS OFF WITH THE AID OF A DREMMEL GRINDING TOOL WHICH TOOK ME 2 HOURS TO DO MYSELF. I REPLACED THE METAL CAPS WITH BLACK PLASTIC CAPS. I BELIEVE THAT ALL TOYOTA CUSTOMERS SHOULD BE MADE AWARE OF THIS SERIOUS ISSUE IMMEDIATELY. I BELIEVE THAT A FULL RECALL SHOULD BE MADE ON TOYOTA VEHICLES WITH METAL CAPS ON THE ALUMINUM RIM TIRES. PLEASE NOTE THAT I LISTED THE VEHICLE AS A "HIGHLANDER" BECAUSE IT WAS THE CLOSEST TO THE "4-RUNNER" WHICH I OWN BUT WAS NOT LISTED IN THE AVAILABLE SELECTION. *JB
- NHTSA ID
- 10201853
- Incident
- Aug 27, 2007
- Mileage
- 53,632 mi
Tires & wheelsTransmission
Filed Mar 9, 2007
PURCHASED A NEW 2005 TOYOTA HIGHLANDER 4WD. AFTER 45K MILES THE 4WD TRANSFER CASE BEGAN TO LEAK GEAR OIL AND TRANSMISSION FLUID. I NOTICED THIS SINCE I DO ALL MY OWN OIL CHANGES ON THE VEHICLE. NO HARM WAS DONE, BUT I HAVE BROUGHT THE SAME PROBLEM TO THE DEALERSHIP 5 TIMES. EACH TIME THEY STATED THAT THEY HAVE REPAIRED THE PROBLEM. HOWEVER, WITHOUT FAIL SEVERAL MONTHS LATER I AM STILL EXPERIENCING THE PROBLEM. TOYOTA'S CUSTOMER SERVICE WAS NOT VERY FRIENDLY OR HELPFUL. ONE REPRESENTATIVE STATED THAT THE DEALERSHIP REALLY DID NOT HAVE THE TOOLS TO PROPERLY FIX THE TRANSFER CASE SEALS PROPERLY. MY SAFETY ISSUE: IF THIS TRANSFER CASE FAILS AGAIN AND I DO NOT NOTICE IT, THEN I FEAR THAT THE VEHICLE COULD BE SENT INTO AN UNCONTROLLABLE SPIN OR EVEN WORSE. THUS FAR TOYOTA HAS REPLACED THE TRANSFER CASE TWICE AND THE TRANSMISSION ONCE WITH A RE-MANUFACTURED TRANSMISSION. *JB
- NHTSA ID
- 10184681
- Incident
- Sep 14, 2006
- Mileage
- 45,000 mi
Tires & wheels
Filed Oct 31, 2006
TRANPATH TOYO TIRES ON 2005 TOYOTA HIGHLANDER THE TIRE CAME ON THE HIGHLANDER. THE TIRE SEEMED TO FUNCATION WELL UNTIL ABOUT 15,000 MILES. THE ROAD NOISE IS GETTING TO BE UNBEARABLE AND THE TRACTION IS POOR AND HAZARDED ON WET ROAD. THAT COULD CAUSE A BAD ACCIDENT. COMPLAINTED TO THE CAR SERVICE DEPARTMENT THEY OFFERED TO SALE US NEW TIRES WITH NO DISCOUNT. VERY DISAPPOINTED TO THE TIRE. *NM
- NHTSA ID
- 10172249
- Incident
- Jan 2, 2006
Tires & wheels
Filed Sep 28, 2005
CONSUMER TIRE PRESSURE WAS 38 PSI AND WAS TOLD BY DEALER AND GOODYEAR THAT IT WAS HIGH AND SHOULD BE AT 30 PSI. *JB
- NHTSA ID
- 10138850
- Incident
- Jan 1, 1901
Tires & wheels
Filed Apr 13, 2005
TOYOTA, HIGHLANDER 2005. GOING DOWN A MOUNTAIN AT APPROXIMATEKY 50 MPH AND THE VEHICLE STOPPED SUDDENLY, BACK END FLIPPED UP, AND THE VEHICLE STARTED TO FISH TAIL. THE VEHICLE SLID INTO A BUSY ITERSECTION THEN STALLED. HAD THE VEHICLE TOWED TO TOYOTA, WHERE IT WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION. WHILE WORKING ON THE VEHICLE I DISCUSSED THE PROBLEM W/A CUSTOMER SERVICE REPRESENTATIVE ABOUT GETTING A NEW VEHICLE. (THIS VEHICLE WAS ONLY 3 MONTHS OLD). AND WAS TOLD THAT IF I TOOK THE VEHICLE INTO ARBITRATION THEY WOULD IMMEDIATLY CEASE WORKING ON THE VEHICLE AND WOULD TAKE AWAY MY FREE RENTAL CAR LEAVING ME STRANDED W/NO TRANSPORTATION. TOYOTA BLACKMAILED ME. *AK
- NHTSA ID
- 10116888
- Incident
- Apr 7, 2005
- Mileage
- 4,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.